Warranty and Product Registration


REGISTER YOUR PRODUCT

 

 USA  Europe, Middle East & Africa
 Asia, Australia & New Zealand  Rest of World



WARRANTY SERVICE

Please contact the region you are located in for warranty service information prior to sending in product for return.  Sending in international returns to the United States significantly delays the return process. 

 

If you believe your product is defective within the warranty period (detail below), carefully repack the unit, insure it and return it with proof of purchase, postage prepaid, to Shure Incorporated, Attention: Service Department, at the address below

 

To expedite the warranty return process, please complete the repair correspondence form and send with your return.  For more information, please visit the knowledge base.

 


WARRANTY

 

SE Models (SE210, SE310, SE420, SE530/SE530PTH)

 

(all other products, see further below)

 

Two-Year Limited Warranty

 

As of May 1, 2007, Shure Incorporated (“Shure”) hereby warrants to the original consumer purchaser only that this product will be free in normal use of any defects in materials and workmanship for a period of two (2) years from the consumer’s original date of purchase directly from Shure or from a Shure-authorized reseller. At its sole option, Shure will repair or replace the defective product and promptly return it to you. In order for this warranty to be valid, the consumer must, at the time the product is returned, provide proof of purchase in the form of the original purchase receipt directly from Shure or from a Shure-authorized reseller. If Shure elects to replace the defective product, then Shure reserves the right to replace the defective product with another product of the same model or a model of at least comparable quality and features in Shure’s sole determination.


If you believe this product is defective within the warranty period, carefully repack the unit, insure it and return it with proof of purchase, postage prepaid, to Shure Incorporated, Attention: Service Department, at the address below


Outside of the United States, return the product to your dealer or Authorized Service Center.


This warranty is not transferable. This warranty does not apply in cases of abuse or misuse of the product, use contrary to Shure’s instruction, ordinary wear and tear, an act of God, negligent use, purchase from a party other than Shure or a Shure-authorized reseller, unauthorized repair, or modification of the product.  ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED TO THE EXTENT PERMITTED UNDER APPLICABLE LAWS AND, TO THE EXTENT NOT PERMITTED, ARE HEREBY LIMITED TO THE DURATION AND TERMS OF THIS WARRANTY. SHURE ALSO HEREBY DISCLAIMS ALL LIABILITY FOR INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.

 

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.

 

This warranty does not restrict the rights of the consumer mandated under applicable laws.


THIS WARRANTY SUPERSEDES ALL OTHER WARRANTIES THAT ARE ASSOCIATED OR INCLUDED WITH THESE PRODUCTS.

 

 USA, Canada, Latin America, Caribbean  Europe, Middle East & Africa

Shure Incorporated

Attn: Service Department

5800 W. Touhy

Niles, IL 60714-4608


 

 

Email:   service@shure.com

Shure Europe GmbH
Attn: Service Department
Wannenackerstr. 28
DE-74078 Heilbronn

 

Phone:  +49-7131-7214-30

Fax:      +49-7131-7214-14

E-mail:  support@shure.de


 Asia, Australia & New Zealand  United Kingdom

Shure Asia Limited., Hong Kong
Customer Service Department

 

 

Phone: +852-2893-0411
Fax:  +852-2893-4055

Email:  cs@shure.com.hk

Shure Distribution UK

Attn:  Service Department

167-171 Willoughby Lane

London, United Kingdom N17 0SB

 

Phone:  +44-208-808-2222

Fax:      +44-20-8808-5599
E-mail:  customerservice@shure.co.uk

 



All Other Products (E Series, Gaming Edition, I SeriesQuietSpotPhono, Microphones)

 

Two-Year Limited Warranty

Shure Incorporated (“Shure”) hereby warrants that this product will be free in normal use of any defects in materials and workmanship for a period of two years from the date of purchase. At its option Shure will repair or replace the defective product and promptly return it to you, or refund the purchase price. You should retain proof of purchase to validate the purchase date and return it with any warranty claim.

If you believe this product is defective within the warranty period, carefully repack the unit, insure it and return it postage prepaid to Shure Incorporated, Attention: Service Department, at the address below.

 

Outside of the United States, return the product to your dealer or Authorized Service Center.

 

This warranty does not apply in cases of abuse or misuse of the product, use contrary to Shure’s instruction, ordinary wear and tear, an act of God or unauthorized repair. All implied WARRANTIES OF MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE are hereby disclaimed and Shure hereby disclaims liability for incidental, special, or consequential damages resulting from the use or unavailability of this product.

 

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.

 

This warranty does not restrict the rights of the consumer mandated under applicable laws.
THIS WARRANTY SUPERSEDES ALL OTHER WARRANTIES THAT ARE ASSOCIATED OR INCLUDED WITH THIS PRODUCT.

 

 USA, Canada, Latin America, Caribbean  Europe, Middle East & Africa

Shure Incorporated

Attn: Service Department

5800 W. Touhy

Niles, IL 60714-4608


 

 

Email:   service@shure.com

Shure Europe GmbH
Attn: Service Department
Wannenackerstr. 28
DE-74078 Heilbronn

 

Phone:  +49-7131-7214-30

Fax:      +49-7131-7214-14

E-mail:  support@shure.de


 Asia, Australia & New Zealand  United Kingdom

Shure Asia Limited., Hong Kong
Customer Service Department

 

 

Phone: +852-2893-0411
Fax:  +852-2893-4055

Email:  cs@shure.com.hk

Shure Distribution UK

Attn:  Service Department

167-171 Willoughby Lane

London, United Kingdom N17 0SB

 

Phone:  +44-208-808-2222

Fax:      +44-20-8808-5599
E-mail:  customerservice@shure.co.uk


Customer Support

Find registration, warranty and contact information here.

 

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