Tech Support


In addition to the technical resources found here, you can also find instructional guides, articles and demos in our How to Use section.  Quick references for contractors, installers, engineers and touring professionals can be found in the Audio Resource Center.  Click here for Service & Warranty.  

Frequently Asked Questions
Our database of technical knowledge and practical tips is continuously updated to reflect the FAQs and audio issues of all experience levels.

The database is updated and maintained by Shure's Applications Engineering department.

Online Wireless Tools

Wireless Frequency Finder
Search for frequencies by city or zip code.

Wireless Mic Remote Antennas Tool
Enter the distance between the antenna location and receivers to find cable type and antenna amplifiers needed.

Wireless Accessories Wizard
With a few simple inputs, this wizard provides recommended items for your wireless system microphone setup.

Wireless Frequency Compatibility Charts
Select a wireless system product family and download a detailed listing of compatible frequencies.

Wireless System Comparison Chart (PDF)
Separate sections for transmitters and receivers detail the differences among our many wireless lines.

Wireless Software

Wireless Workbench 5

Scan. Plan. Command.
Wireless Workbench 5 from Shure is your wireless command center for frequency coordination of any Shure Wireless product and networked control of Shure UHF and UHF-R® series wireless systems...(more)

Cable Selector

Enter two connectors to find the available Shure cables.

Noise Identifier

Identify common noise and interference issues. Includes sound samples and FAQ links.

Expert advice at your fingertips! Check out our vast library of free, downloadable guides and technical articles organized by product category.

Microphones

Cleaning Microphones
This document provides several simple yet effective techniques for cleaning microphones.

The Myth of Microphone Reach
Shure is often asked "How far away will my microphone pick up?" or "Which microphone has the best reach?" Both questions are based on a misunderstanding of how microphones work...(more)

Phantom Power and Bias Voltage: Is There a Difference?

This bulletin explains the differences between phantom power and bias voltage and addresses common misconceptions.

View all Microphones resources

Wireless Systems

Antenna Set-up for Wireless Systems (PDF)
These recommendations are useful guidelines to help achieve satisfactory performance from wireless audio systems. En Español

Selection and Operation: Wireless Microphone Systems (PDF)
Basic review of how wireless mic systems work, written for those new to wireless audio technology.

Wireless Frequency Help Guide
Answers to commonly asked questions about Shure wireless system selection and setup.

View all Wireless resources

Mixers & DSP

Connecting Your Devices to a Shure Mixer (PDF)

The variety of connectors on audio equipment sometimes leads to confusion in wiring. The diagrams in this booklet provide wiring recommendations for most common cables.

Selection and Operation of Audio Signal Processors

For any sound system, the primary goal is good sound. What, however, constitutes "good" sound?

The Basics of Equalization and Feedback
How to effectively approach equalization and feedback.

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Personal Monitoring

Antenna Set-up for Wireless Systems (PDF)
These recommendations are useful guidelines to help achieve satisfactory performance from wireless audio systems. En Español

Selection and Operation of Personal Monitor Systems (PDF)
Recommendations and configuration advice for our PSM line of in-ear monitoring solutions.

General Audio

Audio Systems Guide for Distance Learning

Audio Systems Guide for Houses of Worship   |   En Español.

The Basics of Equalization and Feedback
How to effectively approach equalization and feedback.

Understanding Sound System Design and Feedback Using (Ugh!) Math < (PDF)
Explains how to use the Potential Acoustic Gain equation to estimate the gain before feedback.

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