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Software & Firmware Archives
Firmware
6.0.38
February 29, 2024
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Improvements
- Enhancements to support Designer 6.0.0
- Additional hardware support
Known Issues
- P300 Shure Audio Encryption sometimes has a brief crackling sound on audio after muting
- P300 firmware periodically adds new properties. The P300 may become undiscoverable if downgrading to firmware without the new properties and may need a factory reset to become discoverable.
Notes
- User Guide
- Command Strings
- To operate this version of P300 with Dante Controller, reference the following minimum versions:
- v3.10.2.4 (Windows)
- v3.10.2.3 (macOS)
- To operate this version of P300 with Microsoft Teams, reference the following minimum versions:
- Microsoft Teams Desktop: 1.3.00.24755
- Microsoft Teams Rooms: 4.6.20.0
- To operate this version of P300 with other Shure networked systems, reference the following list of recommended versions supported:
- Designer 6.0.0
- ANI22/ANI4IN/ANI4OUT 6.0.41
- ANIUSB 6.0.44
- MXA310 6.0.23
- MXA710 6.0.24
- MXA910 6.0.24
- MXN5-C 6.0.17
- MXA-MUTE 6.0.25
- MXW 10.0.X
- Shure Update Utility 2.8.4
- Shure Web Device Discovery 1.2.17
Firmware
6.0.38
February 29, 2024
View All Updates
Improvements
- Enhancements to support Designer 6.0.0
- Additional hardware support
Known Issues
- P300 Shure Audio Encryption sometimes has a brief crackling sound on audio after muting
- P300 firmware periodically adds new properties. The P300 may become undiscoverable if downgrading to firmware without the new properties and may need a factory reset to become discoverable.
Notes
- User Guide
- Command Strings
- To operate this version of P300 with Dante Controller, reference the following minimum versions:
- v3.10.2.4 (Windows)
- v3.10.2.3 (macOS)
- To operate this version of P300 with Microsoft Teams, reference the following minimum versions:
- Microsoft Teams Desktop: 1.3.00.24755
- Microsoft Teams Rooms: 4.6.20.0
- To operate this version of P300 with other Shure networked systems, reference the following list of recommended versions supported:
- Designer 6.0.0
- ANI22/ANI4IN/ANI4OUT 6.0.41
- ANIUSB 6.0.44
- MXA310 6.0.23
- MXA710 6.0.24
- MXA910 6.0.24
- MXN5-C 6.0.17
- MXA-MUTE 6.0.25
- MXW 10.0.X
- Shure Update Utility 2.8.4
- Shure Web Device Discovery 1.2.17
Firmware
1.1.0
March 4, 2024
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Initial Release
Notes
- User Guide
- Firmware updates for MoveMic are available in the MOTIV apps for iOS and Android, as well as Shure Update Utility
- MoveMic is compatible with the following software versions:
- MOTIV iOS 3.8.0
- MOTIV Android 3.8.0
- MOTIV Video iOS 1.9.1
- MOTIV Video Android 1.9.1
Firmware
1.1.0
March 4, 2024
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Initial Release
Notes
- User Guide
- Firmware updates for MoveMic are available in the MOTIV apps for iOS and Android, as well as Shure Update Utility
- MoveMic is compatible with the following software versions:
- MOTIV iOS 3.8.0
- MOTIV Android 3.8.0
- MOTIV Video iOS 1.9.1
- MOTIV Video Android 1.9.1
Firmware
1.1.1
March 4, 2024
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Initial Release
Notes
- User Guide
- Firmware updates for MoveMic are available in the MOTIV apps for iOS and Android, as well as Shure Update Utility
- MoveMic is compatible with the following software versions:
- MOTIV iOS 3.8.0
- MOTIV Android 3.8.0
- MOTIV Video iOS 1.9.1
- MOTIV Video Android 1.9.1
App
3.8.0
March 4, 2024
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Improvements
- Support for the new Shure MoveMic
- General bug fixes
Notes
- User Guides
- Frequently Asked Questions
- Please report problems and submit general feedback through the app (About > Feedback)
Compatibility
- This app is compatible with Android 11 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.
App
3.8.0
March 4, 2024
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Improvements
- Support for the new Shure MoveMic
- General bug fixes
Notes
- User Guides
- Frequently Asked Questions
- Please report problems and submit general feedback through the app (About > Feedback)
Compatibility
- This app is compatible with iOS 16 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.
- Compatible with iPhone, iPad, iPod touch, and Apple Watch
App
1.9.1
March 4, 2024
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Improvements
- Support for the new Shure MoveMic
- General bug fixes
Known Issues
- The FPS and resolution combinations available for selection will vary based on the user’s phone.
Notes
- User Guides
- Frequently Asked Questions
- Please report problems and submit general feedback through the app (About > Feedback)
Compatibility
- This app is compatible with Android 11 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.
App
1.9.1
March 4, 2024
View All Updates
Improvements
- Support for the new Shure MoveMic
- General bug fixes
Known Issues
- The FPS and resolution combinations available for selection will vary based on the user’s phone.
Notes
- User Guides
- Frequently Asked Questions
- Please report problems and submit general feedback through the app (About > Feedback)
Compatibility
- This app is compatible with iOS 16 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.
- Compatible with iPhone, iPad, and Apple Watch
Software
2.8.5
March 5, 2024
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Improvements
- New product support for MoveMic and MXW neXt 2
- Bug fixes and performance enhancements
- Fixed issues regarding support for foreign language (non-ASCII) characters and symbols
- Fixed download button error issues seen in some cases
- Improved discovery of very old firmware versions (prior to 2017)
Known Issues
- Shure Update Utility will fail to discover on first connection an ADX5D on Mac M1 machines running macOS Monterey 12.
- Workaround: Update to macOS Ventura 13 or higher or restart your Mac computer and ADX5D will successfully be discovered.
- SUU fails to launch after installation on macOS Ventura 13 or macOS Sonoma 14.
- Workaround: Navigate to System Settings -> Privacy and Security, scroll down to SUU notification, click on Open Anyway, and enter the password.
- Device discovery is delayed by up to 20 seconds when the device network includes GLX-D+ receivers running version 2.0.17 or previous.
- Solution: Update to 2.0.18 version.
- ULX-D devices running versions prior to 1.4.8 must be updated to 1.4.8 first before updating to 2.0.28. After 2.0.28 is installed, ULX-D devices can be updated to the latest available firmware version. See ULX-D Firmware Update and Issues.
- ULX-D devices that are downgrading to 1.5.6 may report a false failure.
- Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
- Microflex Wireless devices running versions prior to 5.2.2 must be updated to 5.2.2 first before updating to a later firmware version.
- When updating SLX-D receivers and transmitters at the same time, the update may fail on the first try.
- Workaround: Retry the update or update each device individually to successfully update the devices.
Important
- In most cases, you should install the latest version of Shure Update Utility to update your devices. However, certain legacy devices require older versions of SUU or a different tool:
- Use Shure Update Utility 2.4.8 to update firmware on GLX-D, UHF-R, SHA900, and KSE1500 systems or for 32-bit support.
- Use Shure Update Utility 2.4.1 to update firmware on PSM1000 systems running firmware 1.1.0 or earlier.
- Use the MXC Firmware installer to update MXC products, including DIS-CCU.
- Use the DFR22 Software and a PC running Windows 8.1 or earlier to update a DFR22.
- Update MOTIV devices using the Motiv app (mobile and desktop) and AONIC devices the Play app.
- Update Stem devices using the Stem Upgrader software
- Note: Installing SUU 2.4.8 or SUU 2.4.1 will replace the most recent version of SUU on your machine.
Notes
Compatibility
- Windows
- Windows 10, Intel Only
- Windows 11, Intel Only
- macOS
- macOS Monterey 12, Intel and Apple Silicon
- macOS Ventura 13, Intel and Apple Silicon
- macOS Sonoma 14, Intel and Apple Silicon