Software & Firmware Archives

Known Issues

• P300 Shure Audio Encryption sometimes has a brief crackling sound on audio after muting
• P300 firmware periodically adds new properties. The P300 may become undiscoverable if downgrading to firmware without the new properties and may need a factory reset to become discoverable.

Notes

• User Guide
• Command Strings
• To operate this version of P300 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (macOS)
• To operate this version of P300 with Microsoft Teams, reference the following minimum versions:
  • Microsoft Teams Desktop: 1.3.00.24755
  • Microsoft Teams Rooms: 4.6.20.0
• To operate this version of P300 with other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 6.2.0
  • ANI22/ANI4IN/ANI4OUT 6.2.0
  • ANIUSB 6.2.6
  • MXA310 6.2.0
  • MXA710 6.2.
  • MXA910 6.2.0
  • MXA-MUTE 6.2.4
  • MXN5-C 6.2.3
  • MXW 10.0.X
  • Shure Update Utility 2.8.6
  • Shure Web Device Discovery 1.2.17

Improvements

• Backend bug fixes

Notes

• User Guide
• Please report problems and submit general feedback in the app settings page

Compatibility

• This app is compatible with Android 12 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.

Improvements

• Bug fixes and performance improvements

Notes

• User Guide
• To operate this version of SBC840M with other Shure devices and software, see the following list of recommended versions:
  • Shure Update Utility 2.8.6
  • Wireless Workbench 7.2.0 or 6.15.4

Improvements

• Bug fixes and performance improvements

Notes

• User Guide
• To operate this version of SBC840 with other Shure devices and software, see the following list of recommended versions:
  • Shure Update Utility 2.8.6
  • Wireless Workbench 7.2.0 or 6.15.4

Improvements

• Bug fixes and performance improvements

Notes

• User Guides: SBC220 | SBC240
• To operate this version of SBC220 or SBC240 with other Shure devices and software, see the following list of recommended versions:
  • Shure Update Utility 2.8.6
  • Wireless Workbench 7.2.0 or 6.15.4

Improvements

• Backend bug fixes

Known Issues

• The app can play files that are stored in the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Please report problems and submit general feedback in the app settings page

Compatibility

• This app is compatible with iOS 16 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.

New Features

• Save your Activity setup for future relaunches of the MOTIV Mix app

Improvements

• Support for the new Shure MV6
• Bug fixes

Notes

• Shure MOTIV Desktop App should be uninstalled before using MOTIV Mix
• System Requirements:
  • Minimum 8 GB of RAM
  • 20% or more hard disk space recommended
• User Guides
  • MOTIV Mix
  • MV7+
  • MV7
  • MV6
  • MVX2U

Compatibility

• Compatible operating systems:
  • Windows 10 and 11
  • MacOS 12 and higher
• This version of MOTIV Mix is compatible with the following recommended firmware versions:
  • MV7+ 1.1.0
  • MV7 1.2.18
  • MV6 1.1.0
  • MV88+ 1.1.17
  • MVX2U 1.2.0

Improvements

• Support for the new Shure MV6
• Bug fixes

Known Issues

• Intermittent issue on USB-C iOS devices where MV6 microphone is undiscovered after locking the phone for several minutes

Notes

• User Guides
  • MoveMic
  • MV7+
  • MV7
  • MV6
  • MV88+
  • MV88
• Frequently Asked Questions
• Please report problems and submit general feedback through the app (About > Feedback)

Compatibility

• This app is compatible with iOS 16 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.
• Compatible with iPhone, iPad, and Apple Watch

Improvements

• Support for the new Shure MV6
• Bug fixes

Known Issues

• Intermittent issue found on some Google Pixel devices where recordings are not auto-saved when the device powers off due to low battery
• Intermittent issue found where app crashes during long (3+ hour) recordings in AAC formats. Recording may be unrecoverable

Notes

• User Guides
  • MoveMic
  • MV7+
  • MV7
  • MV6
  • MV88+
• Frequently Asked Questions
• Please report problems and submit general feedback through the app (About > Feedback)

Compatibility

• This app is compatible with Android 11 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.

Improvements

• Support for the new Shure MV6
• Bug fixes

Known Issues

• The FPS and resolution combinations available for selection will vary based on the user’s phone.
• Intermittent issue on USB-C iOS devices where MV6 microphone is undiscovered after locking the phone for several minutes

Notes

• User Guides
  • MOTIV Video
  • MoveMic
  • MV7+
  • MV7
  • MV6
  • MV88+
  • MV88
• Frequently Asked Questions
• Please report problems and submit general feedback through the app (About > Feedback)

Compatibility

• This app is compatible with iOS 16 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.
• Compatible with iPhone, iPad, and Apple Watch