Software & Firmware Archives

BUG FIXES

• Resolved a connectivity issue with iPhone when the MV88+ is connected to the phone while locked but later unlocked
• Fixed a rare issue where recorded audio would be looped after a certain point
• Fixed an issue where unplugging the MV88+ from an iPhone could cause the phone to crash and reboot

KNOWN ISSUES

• Users with some Android devices may experience 9 millisecond audio drop-outs when recording with the MV88+
• When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real time (except gain) on the Shure MOTIV apps when using an iPad Pro.
• In a small number of instances, the microphone will fail to be recognized by the MOTIV app, which will instead display “Built-In Mic” on the Mic Setup and Record screens and not record through the MV88+. Plugging the microphone into a PC or Mac, then plugging back into the mobile device will solve the issue.

NOTES

• User Guide
• Firmware updates for MV88+ are available in the ShurePlus MOTIV app for iOS and Android

IMPROVEMENTS

• Updated firmware for AONIC 50 Wireless Noise Cancelling Headphones

NOTES

• User Guide
• Compatible with Android 8.0 and higher. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback)

IMPROVEMENTS

• Bug fixes
• MV88+ firmware update to address intermittent looping and connection issues

NOTES

• User Guide
• MV88+ User Guide
• This version supports Android 7.0 and higher. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (About > Feedback).
• NOTE FOR MV88+ USERS: Learn about compatibility with your Android device at www.shure.com/MOTIVcompatibility.

IMPROVEMENTS

• Bug fixes
• MV88+ firmware update to address intermittent looping and connection issues 

KNOWN ISSUES

• A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.
• When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real time (except gain) on the Shure MOTIV apps when using an iPad Pro.

NOTES

• MV88+ User Guide
• MV88 User Guide
• Frequently asked questions
• This app is compatible with iOS 11.3 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (About > Feedback)
• Compatible with iPhone, iPad, and iPod touch

Known Issues

• Factory reset occasionally fails to reset Dante settings and/or fully disable encryption. Solution: Reboot the device if unable to route audio after factory reset.AES67 support is only available on UltimoX ha
• AES67 support is only available on UltimoX hardware
• ANI4OUT devices manufactured as of July 2017January 2018 are compatible with AES67
• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
• Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 firmware to use this feature

Bug Fixes

• Fixed an issue where there was the potential for a loss of audio after a power cycle when using Static IP setting.
• Failure to clear the encryption key when encryption is disabled

Notes

• User Guide
• Command Strings
• ANI4OUT version 4.2.18 is compatible with ANI4OUT devices running version 4.2.18 and below, but updating all devices used together to the same firmware version is recommended.
• To operate ANI4OUT version 4.2.18 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
• To operate ANI4OUT version 4.2.18 with other Shure networked systems, reference the following list of minimum versions supported:
  • ANI422 4.2.18
  • ANI4IN 4.2.18
  • ANIUSB-MATRIX 4.2.19
  • MXA310 4.2.18
  • MXA910 4.2.18
  • Microflex Wireless 8.0.3
  • P300 4.2.4
  • ULXD4D/4Q 2.4.9
  • SCM820 1.3.3
  • Shure Update Utility 2.4.8
  • Shure Web Device Discovery 1.2.9

New Features

• Designer
  • New Room Optimization for faster system configuration
  • Device Presets

Improvements

• USB
  • Mute Sync improvements – Zoom and Microsoft Teams
  • Chrome OS audio support

Known Issues

• Pop noise is triggered when the channel is unrouted in Dante controller
• Factory reset occasionally fails to reset Dante settings and/or fully disable encryption. Solution: Reboot the device if unable to route audio after factory reset
• TCPI set 0 for input level switch also incorrectly changes the output level switch and vice versa
• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported.
• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 3.1 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period. To correct this, hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari).
• Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 firmware or newer to use this feature

Notes

• User Guide
• Command Strings
• ANIUSB-MATRIX version 4.2.19 is compatible with ANIUSB-MATRIX devices running version 4.2.19 and below, but updating all devices used together to the same firmware version is recommended.
• To operate ANIUSB-MATRIX version 4.2.19 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (macOS)
• To operate ANIUSB-MATRIX version 4.2.19 with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
  • Shure Designer 4.2
  • ANI22 4.2.18
  • ANI4IN 4.2.18
  • ANI4OUT 4.2.18
  • MXA310 4.2.18
  • MXA910 4.2.18
  • Microflex Wireless 8.0.3
  • P300 4.2.4
  • ULXD4D/4Q 2.4.9
  • SCM820 1.3.3
  • Shure Update Utility 2.4.8
  • Shure Web Device Discovery 1.2.9

Improvement

• Logic improvement

Bug Fixes

• Removed Logic Inverter option. Fixed an issue where there was the potential for a loss of audio after a power cycle when using Static IP setting.
• Failure to clear the encryption key when encryption is disabled

Known Issues

• Factory reset occasionally fails to reset Dante settings and/or fully disable encryption. Solution: Reboot the device if unable to route audio after factory reset
• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
• Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 firmware to use this feature

Notes

• User Guide
• Command Strings
• ANI22 version 4.2.18 is compatible with ANI22 devices running version 4.2.18 and below, but updating all devices used together to the same firmware version is recommended.
• To operate ANI22 version 4.2.18 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (macOS)
• To operate ANI22 version 4.2.18 with other Shure networked systems, reference the following list of minimum versions supported:
  • ANI4IN 4.2.18
  • ANI4OUT 4.2.18
  • ANIUSB-MATRIX 4.2.19
  • MXA310 4.2.18
  • MXA910 4.2.18
  • P300 4.2.4
  • Microflex Wireless 8.0.3
  • ULXD4D/4Q 2.4.9
  • SCM820 1.3.3
  • Shure Update Utility 2.4.8
  • Shure Web Device Discovery 1.2.9

Bug Fixes

• Failure to clear the encryption key when encryption is disabled

Known Issues

• Factory reset occasionally fails to reset Dante settings and/or fully disable encryption. Solution: Reboot the device if unable to route audio after factory reset
• AES67 support is only available on UltimoX hardware
  • ANI4IN devices manufactured as of July 2017January 2018 are compatible with AES67
• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
• Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 firmware to use this feature

Notes

• User Guide
• Command Strings
• ANI4IN version 4.2.18 is compatible with ANI4IN devices running version 4.2.18 and below, but updating all devices used together to the same firmware version is recommended.
• To operate ANI4IN version 4.2.18 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
• To operate ANI4IN version 4.2.184.1.39 with other Shure networked systems, reference the following list of minimum versions supported:
  • ANI22 4.2.18
  • ANI4OUT 4.2.18
  • ANIUSB-MATRIX 4.2.19
  • MXA310 4.2.18
  • MXA910 4.2.18
  • Microflex Wireless 8.0.3
  • P300 4.2.4
  • ULXD4D/4Q 2.4.9
  • SCM820 1.3.3
  • Shure Update Utility 2.4.8
  • Shure Web Device Discovery 1.2.9

Bug Fixes

• Failure to clear the encryption key when encryption is disabled

Known Issues

• Factory reset occasionally fails to reset Dante settings and/or fully disable encryption. Solution: Reboot the device if unable to route audio after factory reset
• AES67 support is only available on UltimoX hardware
  • ANI4IN devices manufactured as of July 2017January 2018 are compatible with AES67
• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
• Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 firmware to use this feature

Notes

• User Guide
• Command Strings
• ANI4IN version 4.2.18 is compatible with ANI4IN devices running version 4.2.18 and below, but updating all devices used together to the same firmware version is recommended.
• To operate ANI4IN version 4.2.18 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
• To operate ANI4IN version 4.2.184.1.39 with other Shure networked systems, reference the following list of minimum versions supported:
  • ANI22 4.2.18
  • ANI4OUT 4.2.18
  • ANIUSB-MATRIX 4.2.19
  • MXA310 4.2.18
  • MXA910 4.2.18
  • Microflex Wireless 8.0.3
  • P300 4.2.4
  • ULXD4D/4Q 2.4.9
  • SCM820 1.3.3
  • Shure Update Utility 2.4.8
  • Shure Web Device Discovery 1.2.9

Known Issues

• Factory reset occasionally fails to reset Dante settings and/or fully disable encryption. Solution: Reboot the device if unable to route audio after factory reset.AES67 support is only available on UltimoX ha
• AES67 support is only available on UltimoX hardware
• ANI4OUT devices manufactured as of July 2017January 2018 are compatible with AES67
• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
• Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 firmware to use this feature

Bug Fixes

• Fixed an issue where there was the potential for a loss of audio after a power cycle when using Static IP setting.
• Failure to clear the encryption key when encryption is disabled

Notes

• User Guide
• Command Strings
• ANI4OUT version 4.2.18 is compatible with ANI4OUT devices running version 4.2.18 and below, but updating all devices used together to the same firmware version is recommended.
• To operate ANI4OUT version 4.2.18 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
• To operate ANI4OUT version 4.2.18 with other Shure networked systems, reference the following list of minimum versions supported:
  • ANI422 4.2.18
  • ANI4IN 4.2.18
  • ANIUSB-MATRIX 4.2.19
  • MXA310 4.2.18
  • MXA910 4.2.18
  • Microflex Wireless 8.0.3
  • P300 4.2.4
  • ULXD4D/4Q 2.4.9
  • SCM820 1.3.3
  • Shure Update Utility 2.4.8
  • Shure Web Device Discovery 1.2.9