Downloads
Software & Firmware Archives
App
2.9.1
July 18, 2023
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New Feature
- Added factory reset to rooms (factory reset multiple devices at a time)
Firmware
2.8.3
July 18, 2023
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Improvements
- Added an advanced room control for device playback level offset for all devices with loudspeaker
Notes
Firmware
2.9.2
July 18, 2023
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New Features
- Added factory reset to rooms (factory reset multiple devices at a time)
Improvements
- Fixed audio issue with 10+ audio endpoints in a room with one HUB
Notes
Firmware
1.5.19
July 10, 2023
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Improvements
- Added support for MXA902 hardware revisions
Known Issues
- When one Unmute/Mute LED light color is set to White at 100% Brightness while the other Unmute/Mute light is set to Off, it may cause the button to freeze or the device mute state to spontaneously change. Lowering the device LED brightness alleviates this issue.
- When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving.
- Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)
Notes
- User Guide
- Command Strings
- To operate this version of MXA MUTE with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
- Designer 4.7.25
- ANIUSB-MATRIX 4.7.21
- MXA310 4.7.8
- MXA710 1.5.16
- MXA910 4.7.13
- MXA902 5.0.115
- MXN5-C 1.5.21
- P300 4.7.21
- Shure Update Utility 2.8.2
- Shure Web Device Discovery 1.2.17
App
3.4.2
June 21, 2023
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Improvements
- Bug fixes for some users on Android 10
Notes
- User Guide
- Compatible with Android 10 and higher. We can’t ensure compatibility or full feature functionality with older operating systems
- Please report problems and submit general feedback in the app settings page
Software
4.7.25
June 13, 2023
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New Features
- MXA902 device support
Bug Fixes
- Upon closing a room, the main window of Shure Designer will go blank, with a small popup at the top saying 'Failed to login to account'
- Fixed issue where Designer 4.7.15 could fail to deploy a room design to MXA920
Pre-Upgrade Requirements
- Multiple versions of Designer cannot be installed on the same computer
- Designer and SystemOn cannot be installed on the same computer
- Before you upgrade Designer:
- Export project files
- Certain endpoint protection software may block the installation of Designer. If you encounter this issue, whitelist the Designer Installer, or application.
Platform Requirements
- Supported Operating Systems
- Windows 10 and 11 (Professional or Enterprise), 64-bit edition
- Supported Web Browsers
- Chrome
- Safari
- Windows Edge
- Minimum Hardware Requirements
- 8 GB RAM (16 GB may be required when hundreds of devices are being accessed)
- 2 GB hard disk
- i5 dual-core processor
Upgrade Path
- Designer versions 3.0 and 3.1 must be upgraded to 3.2 first, before upgrading to this version of Designer. Download Designer 3.2 here.
- If you encounter an Installer failure during upgrade, allow the uninstaller process to finish, then restart installation.
Notes
- User Guide
- To update firmware, please download Shure Update Utility
- Project files and database are not backward compatible with versions prior to 4.5
- Templates saved in earlier versions of Designer are moved to a project named ‘Templates’ beginning in version 4.5.0
- This version of Designer is compatible with the following recommended software and firmware versions:
- IntelliMix Room 4.2.0
- ANIUSB-MATRIX 4.7.21
- MXA310 4.7.8
- MXA710 1.5.16
- MXA910 4.7.13
- MXA920 1.5.22
- MXA902 5.0.115 (please see the FAQ for more information)
- MXA-MUTE 1.5.17
- MXN5-C 1.5.21
- P300 4.7.21
Software
1.9.0
June 8, 2023
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Improvements
- Improvements to upgrading multiple devices on a network
App
3.4.1
June 7, 2023
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Improvements
- Minor improvements
Notes
- User Guide
- Compatible with Android 11 and higher. We can’t ensure compatibility or full feature functionality with older operating systems
- Please report problems and submit general feedback in the app settings page
Firmware
1.8.5
June 7, 2023
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Improvements
- Added support for hardware revisions
- General improvements
Notes
- User Guide
- Shure recommends updating all PSM1000 devices in a configuration to the same firmware version
- To operate this version of PSM1000 devices with other Shure networked systems and software, see the following list of recommended versions:
- AXT600 2.1.41
- Axient Digital 1.4.9
- ULX-D 2.7.6
- Shure Update Utility 2.8.2
- ShurePlus Channels iOS 1.6.0
- ShurePlus Channels Android 1.6.0
- Wireless Workbench 6.15.3
Firmware
1.8.5
June 7, 2023
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Improvements
- Added support for hardware revisions
- General improvements
Notes
- User Guide
- Shure recommends updating all PSM1000 devices in a configuration to the same firmware version
- To operate this version of PSM1000 devices with other Shure networked systems and software, see the following list of recommended versions:
- AXT600 2.1.41
- Axient Digital 1.4.9
- ULX-D 2.7.6
- Shure Update Utility 2.8.2
- ShurePlus Channels iOS 1.6.0
- ShurePlus Channels Android 1.6.0
- Wireless Workbench 6.15.3