Software & Firmware Archives

Improvements

• Minor enhancements to meters
• Bug fixes

Known Issues

• A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.
• When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real-time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• MV7 User Guide
• MV88+ User Guide
• MV88 User Guide
• Frequently Asked Questions
• This app is compatible with iOS 14 or later. We can’t ensure compatibility or full feature functionality with older operating systems.
• Compatible with iPhone, iPad, iPod touch, and Apple Watch
• Please report problems and submit general feedback through the app (About > Feedback)

Improvements

• Updates and bug fixes for 3rd party integration
• New “Max Output” menu option added to adjust the analog output level to better match with some mixers and cameras
  • This setting can be found in the menu: Device Cfg. > Advanced > Device Audio > Max Output
• Improved ShowLink stability and performance

Notes

• User Guide
• To operate this version of ADX5D with other Shure systems and software, see the following list of recommended versions:
  • Axient Digital AD1/2, ADX1/1M/2 and AD3 Transmitters 1.3.45
  • Axient Digital AD4D/Q Receivers 1.3.45
  • Axient Digital AD610 Diversity ShowLink® Access Point 1.3.45
  • Axient AXT600 Spectrum Manager 2.1.38
  • Shure Update Utility 2.7.1
  • Wireless Workbench 6.15.0
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1

Improvements

• Improved ShowLink stability and performance
• Improved reliability in configurations with a large number of linked transmitters (~100 or more)
• Bug fixes

Notes

• User Guide
• To operate this version of AD610 with other Shure systems and software, see the following list of recommended versions:
  • Axient Digital AD1/2, ADX1/1M/2/2FD and AD3 Transmitters 1.3.45
  • Axient Digital AD4D/Q Receivers 1.3.45
  • Axient AXT400 Receiver 2.1.11 (REV1 AD610 only)
  • Axient AXT100/200 2.1.11 (REV1 AD610 only)
  • Shure Update Utility 2.7.1
  • Wireless Workbench 6.15.0
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1

Improvements

• General enhancements

Notes

• User Guide
• To operate this version of SBC840M with other Shure devices and software, see the following list of recommended versions:
  • Shure Update Utility 2.7.1
  • Wireless Workbench 6.15.0

Improvements

• General enhancements

Notes

• User Guide
• To operate this version of SBC840 with other Shure devices and software, see the following list of recommended versions:
  • Shure Update Utility 2.7.1
  • Wireless Workbench 6.15.0

Improvements

• Bug fixes

Notes

• User Guides: SBC220 | SBC240
• To operate this version of SBC220 or SBC240 with other Shure devices and software, see the following list of recommended versions:
  • Shure Update Utility 2.7.1
  • Wireless Workbench 6.15.0

Recommendation

• Update all Axient Digital devices in a configuration to the same firmware version.

Improvements

• Bug fixes

Notes

• User Guide
• Command Strings
• To operate this version of AD4Q with other Shure systems and software, see the following list of recommended versions:
  • Axient Digital AD1/2, ADX1/1M/2/2FD and AD3 Transmitters 1.3.45
  • Axient Digital AD4D/Q Receivers 1.3.45
  • Axient AXT600 Spectrum Manager 2.1.38
  • Shure Update Utility 2.7.1
  • Wireless Workbench 6.15.2
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1

Recommendation

• Update all Axient Digital devices in a configuration to the same firmware version.

Improvements

• Bug fixes

Notes

• User Guide
• Command Strings
• To operate this version of AD4D with other Shure systems and software, see the following list of recommended versions:
  • Axient Digital AD1/2, ADX1/1M/2/2FD and AD3 Transmitters 1.3.45
  • Axient Digital AD4D/Q Receivers 1.3.45
  • Axient AXT600 Spectrum Manager 2.1.38
  • Shure Update Utility 2.7.1
  • Wireless Workbench 6.15.0
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1

Recommendation

• Update all Axient Digital devices in a configuration to the same firmware version.

Improvements

• Improved ShowLink stability and performance
• Bug fixes

Notes

• User Guides: AD1 | AD2 | ADX1 | ADX1M | ADX2 | ADX2FD | AD3
• To operate this version of AD1/2, ADX1/1M/2/2FD, and AD3 with other Shure systems and software, see the following list of recommended versions:
  • Axient Digital AD1/2, ADX1/1M/2/2FD and AD3 Transmitters 1.3.45
  • Axient Digital AD4D/Q Receivers 1.3.45
  • Shure Update Utility 2.7.1
  • Wireless Workbench 6.15.0
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1

Improvements

• Support for new MXCWAPT hardware components

Known Issues

MXCWAPT

• MXCWAPT FW update with older versions of SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
• When downgrading from FW 7.0, to FW4 or lower, the process has to be done in two separate steps: First upload the MXCW640 FW to the APT via the SUU and downgrade the discussion units. Secondly downgrade the MXCWAPT from SUU.

MXCWAPT Component GUI

• When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Web Device Discovery Application shortcut. Opening APT CGUI via IP address works as designed.

MXCW640

• MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
• In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.

TPCI

• Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
• Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
• Rare TPCI errors reporting a single MXCW640’s when transitioning roles from Ambient. Resolved by restarting unit.

Software

• Shure Discovery Application missing MXCWAPT AES67 indication.

Notes

• User Guide
• To use MXCW version 7.1.3.2 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.7.1
  • Shure Web Device Discovery 1.2.17
  • Shure NFC Programming Application 1.0.3