Software & Firmware Archives

New Features

• USB Mute Sync
  • Added the ability to disable IntelliMix Room, P300, and ANIUSB Mute sync communication with software codec platforms
• “Optimize“ feature
  • Gain Structure improvements
  • Audio routing and device combinations
  • EQ contour placement in signal chain
• Add by IP (devices on the same subnet with Designer software)
  • Use “Add cross-subnet devices” to add devices on the same subnet using their IP address
    • If you add devices by IP address on the same subnet, you cannot forget those devices
    • Devices on the same subnet are automatically discovered by Designer and you cannot forget them

Improvements  

• General improvements have been made to:
  • Performance
  • Device Discovery Time
  • Page Rendering

Bug Fixes    

• In a network with more than 20 devices at location or 60 on the network, some actions will take longer due to increased network traffic
• Selecting ”forget device” on a cross-subnet MXA910 on firmware version 4.1.41 may result in the device being rediscovered
• If a valid license activation ID is applied and fails on the first attempt, please try again before calling support

Pre-Upgrade Requirements

• This version of Designer requires Windows 10 (Professional or Enterprise), 64-bit edition
• This version of Designer is currently supported on PC only
• Multiple versions of Designer cannot be installed on the same computer
• Designer and SystemOn cannot be installed on the same computer
• Upgrade Path
• Designer versions 3.0 and 3.1 must be upgraded to 3.2 first, before upgrading to this version of Designer. Download Designer 3.2 here.
• If you encounter an Installer failure during upgrade, allow the uninstaller process to finish, then restart installation
• Certain endpoint protection software may block the application, if you encounter this anomaly, whitelist the Designer installer or application

Known Issues

• Error 10 occurs during version 4.5.0 installation. Customer has to find an Administrator of the PC to complete installation, an inconvenience for system integrators when onsite doing setups or service calls.
  • Workaround: Obtain admin access for installation PC
• Channel Rendering in version 4.5.0 – not all IntelliMix Room channels appears on laptop
• When devices are missing from a network the room becomes inaccessible
• Some Text will be displayed in English for French, Arabic, and German
• When one or more devices in a location are locked by Dante Domain Manager or Dante Device Lock, operations that affect Dante settings may be unreliable, such as audio routing, pushing virtual to online devices, or enabling audio encryption
• Changing channel count of Virtual IMX-Room device does not reset audio settings

Notes

• User Guide
• To update firmware, please download Shure Update Utility
• This version of Designer is compatible with the following software and firmware versions:
  • IntelliMix Room 3.2.0
  • ANIUSB-MATRIX 4.6.7
  • MXA910 4.6.6
  • MXA710 1.4.2
  • MXA310 4.6.3
  • MXA-MUTE 1.4.4
  • MXN5-C 1.4.3
  • P300 4.6.6
• Project files and database are not backwards compatible with earlier versions
  • Templates saved in earlier versions of Designer are moved to a project named ‘Templates’ beginning in version 4.5.0

Improvements

• Support for Windows 11
• Bug fixes

Known Issues

• Windows 10 users who are using the Microsoft Edge browser can only use the Open by IP preference to discover devices and launch web-based user interfaces.

Notes

• The software is supported on the following operating systems:
  • Windows: 8.1, 10, 11
  • Mac: OS 10.14, 10.15, 11 (including Mac M1 processor)
• The software is compatible with the following systems:
  • Audio Network Interfaces
  • IntelliMix® P300
  • Microflex® Advance™
  • Microflex® Wireless
  • SCM820
  • Microflex® Complete Wireless
  • Microflex Networked Loudspeaker

Initial Release

Notes

• User Guide
• Firmware updates for AONIC FREE are available in the ShurePlus PLAY app for iOS and Android

Improvements

• Added language support for Simplified Chinese, Traditional Chinese, and Korean in the Stem Ecosystem

Improvements

• Added language support for Simplified Chinese, Traditional Chinese, and Korean in the Stem Ecosystem

New Features & Improvements

• Handsfree mode
  • MXCW now features a new operation mode called Handsfree. In this mode the units will register when a user is talking and will automatically turn on its microphone.
  • The microphone will turn off after a user-defined amount of time should no voice be detected.
  • Users are still able to press the speak button to talk, or turn off their microphone
  • Setting can be found under ‘Meeting Controls’ and ‘Handsfree’

Known Issues

MXCWAPT

• MXCWAPT FW update with older versions of SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
• When downgrading from FW 7.0, to FW4 or lower, the process has to be done in two separate steps: First upload the MXCW640 FW to the APT via the SUU and downgrade the discussion units. Secondly downgrade the MXCWAPT from SUU.

MXCWAPT Component GUI

• When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Web Device Discovery Application shortcut. Opening APT CGUI via IP address works as designed.

MXCW640

• MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
• In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.

TPCI

• Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
• Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
• Rare TPCI errors reporting a single MXCW640’s when transitioning roles from Ambient. Resolved by restarting unit.

Software

• Shure Discovery Application missing MXCWAPT AES67 indication.

Notes

• User Guide
• To use MXCW version 7.0.15 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.6.2
  • Shure Web Device Discovery 1.2.9
  • Shure NFC Programming Application 1.0.3

New Features & Improvements

• Handsfree mode
  • MXCW now features a new operation mode called Handsfree. In this mode the units will register when a user is talking and will automatically turn on its microphone.
  • The microphone will turn off after a user-defined amount of time should no voice be detected.
  • Users are still able to press the speak button to talk, or turn off their microphone
  • Setting can be found under ‘Meeting Controls’ and ‘Handsfree’

Known Issues

MXCWAPT

• MXCWAPT FW update with older versions of SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
• When downgrading from FW 7.0, to FW4 or lower, the process has to be done in two separate steps: First upload the MXCW640 FW to the APT via the SUU and downgrade the discussion units. Secondly downgrade the MXCWAPT from SUU.

MXCWAPT Component GUI

• When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Web Device Discovery Application shortcut. Opening APT CGUI via IP address works as designed.

MXCW640

• MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
• In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.

TPCI

• Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
• Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
• Rare TPCI errors reporting a single MXCW640’s when transitioning roles from Ambient. Resolved by restarting unit.

Software

• Shure Discovery Application missing MXCWAPT AES67 indication.

Notes

• User Guide
• To use MXCW version 7.0.15 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.6.2
  • Shure Web Device Discovery 1.2.9
  • Shure NFC Programming Application 1.0.3

New Features & Improvements

• Handsfree mode
  • MXCW now features a new operation mode called Handsfree. In this mode the units will register when a user is talking and will automatically turn on its microphone.
  • The microphone will turn off after a user-defined amount of time should no voice be detected.
  • Users are still able to press the speak button to talk, or turn off their microphone
  • Setting can be found under ‘Meeting Controls’ and ‘Handsfree’

Known Issues

MXCWAPT

• MXCWAPT FW update with older versions of SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
• When downgrading from FW 7.0, to FW4 or lower, the process has to be done in two separate steps: First upload the MXCW640 FW to the APT via the SUU and downgrade the discussion units. Secondly downgrade the MXCWAPT from SUU.

MXCWAPT Component GUI

• When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Web Device Discovery Application shortcut. Opening APT CGUI via IP address works as designed.

MXCW640

• MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
• In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.

TPCI

• Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
• Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
• Rare TPCI errors reporting a single MXCW640’s when transitioning roles from Ambient. Resolved by restarting unit.

Software

• Shure Discovery Application missing MXCWAPT AES67 indication.

Notes

• User Guide
• To use MXCW version 7.0.15 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.6.2
  • Shure Web Device Discovery 1.2.9
  • Shure NFC Programming Application 1.0.3

Improvements

• Fixed an issue that could prevent devices from being able to upgrade
• Stem Control is now shown grayed out
• Fixed an issue which could cause a device to be unresponsive
• Improved updates for legacy firmware prior to version 2.0

Improvements 

• Added an empty state to indicate when devices are not connected.
• Rate My App
  • Users can now rate Channels and provide feedback quickly and directly from the application
  • These ratings and reviews are encouraged to help us improve our application in the future

Bug Fixes 

• The following issues have been resolved:
  • The application would crash when updating transmitter RF Output or transmitter Device ID.
  • Wi-Fi network sub header labels were colored incorrectly
  • Demo mode was unable to be toggled off after being toggled on
  • Transmitter details would not clear when the channel went offline
  • The RF LED for PSM1000 was not greyed out when the Channel went offline
  • The transmitter ID for Axient Digital did not match on the hardware versus what was being displayed in the application
  • SLX-D Mic/Line Switch status and Rx Lock status was not displaying in the details view
  • The ShowLink® icon for Axient Analog was not displaying

Known Issues 

• When in demo mode, only the transmitter RF power level label updates, but not the value in mW.

Notes 

• User Guide 
• Compatible with iPhone, iPad, and iPod touch
• This app is compatible with iOS 13.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems.
• Please report problems (Settings > Report a Problem) and submit general feedback (Settings > General Feedback) through the app
• Monitoring and control support for Axient® Digital, Axient®, UHF-R®, ULX-D®, QLX-D®, SLX-D, and PSM®1000 wireless systems. In-app purchases for editing functionality are no longer required.
• For best results, ensure your connected devices are updated to the latest firmware using the Shure Update Utility desktop app.
• An 802.11, or 802.11ac wireless router is recommended for Wi-Fi connection.
• In order to view the SSID of your network connection type or SSID in the network status bar, you must permit the app access to your location. To do so, go to the Settings app on your iPhone or tablet, select Privacy > Location Services > Channels, and choose “While Using the App”.
• To operate this version of ShurePlus Channels with other Shure products, reference the following list of recommended supported versions:
  • Axient Digital 1.3.26
  • Axient 2.1.38
  • PSM1000 1.7.10
  • QLX-D 2.4.3
  • SLX-D 1.0.13
  • UHF-R 1.171
  • ULX-D 2.5.0
  • Shure Update Utility 2.6.2
  • Wireless Workbench 6.14.1