Software & Firmware Archives

Improvements

• Added Stem Speaker to Room Design
• Added a new view to Room Design to show speaker coverage for all devices
• Updated device icons
• Additional improvements
  • Improved Mute Sync functionality with Teams Desktop and MTR and other codecs 
  • Improved firmware upgrade request via HTML on the Organization Settings window
  • Improved Network Device Discovery on some corporate networks
  • Fixed issue with not been able to factory reset some units

Improvements

• Added On-screen volume/mute controls to all screens
• Added Stem Speaker to Room Design
• Added a new view to Room Design to show speaker coverage for all devices
• Updated device icons

Improvements

• General enhancements

Known Issues

• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving.
  • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)

Notes

• User Guide
• Command Strings
• To operate this version of MXA710 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXA710 with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 4.7.5
  • ANI22/ANI4IN/ANI4OUT 4.7.6
  • ANIUSB-MATRIX 4.7.17
  • MXA310 4.7.8
  • MXA910 4.7.13
  • MXN5-C 1.5.12
  • MXA-MUTE 1.5.16
  • Microflex Wireless 10.0.8
  • P300 4.7.17
  • ULXD4D/4Q 2.7.3
  • SCM820 1.4.3
  • Shure Update Utility 2.7.2
  • Shure Web Device Discovery 1.2.17

Improvements

• General enhancements

Known Issues

• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving.
  • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)

Notes

• User Guide
• Command Strings
• To operate this version of MXA710 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXA710 with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 4.7.5
  • ANI22/ANI4IN/ANI4OUT 4.7.6
  • ANIUSB-MATRIX 4.7.17
  • MXA310 4.7.8
  • MXA910 4.7.13
  • MXN5-C 1.5.12
  • MXA-MUTE 1.5.16
  • Microflex Wireless 10.0.8
  • P300 4.7.17
  • ULXD4D/4Q 2.7.3
  • SCM820 1.4.3
  • Shure Update Utility 2.7.2
  • Shure Web Device Discovery 1.2.17

Improvements

• Fixed issue related to recording with 44.1kHz sample rate on iOS 16

Known Issues

• A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.
• When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real-time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• MV7 User Guide
• MV88+ User Guide
• MV88 User Guide
• Frequently Asked Questions
• This app is compatible with iOS 14 or later. We can’t ensure compatibility or full feature functionality with older operating systems.
• Compatible with iPhone, iPad, iPod touch, and Apple Watch
• Please report problems and submit general feedback through the app (About > Feedback)

Improvements

• General enhancements

Known Issues

• The FPS and resolution combinations available for selection will vary based on the user’s phone.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.

Notes

• MOTIV Video User Guide
• MV88+ Video User Guide
• MV88 User Guide
• Frequently Asked Questions
• This app is compatible with iOS 14 or later. We can’t ensure compatibility or full feature functionality with older operating systems
• Compatible with iPhone and Apple Watch – iPad and iPod Touch are not supported
• Please report problems and submit general feedback through the app (About > Feedback)

Improvements

• General enhancements

Notes

• User Guide
• Firmware updates for AONIC 40 Wireless Noise Cancelling Headphones are available in the ShurePlus PLAY app for iOS and Android

Improvements

• Enable Link-Local IP Address functionality for Stem audio devices
  • Enables Stem audio devices to work on an isolated network without a DHCP server
• Add volume and mute controls on the SIP Dialer screen

Notes

• Stem Ecosystem Firmware Updates - FAQ

Recommendation

• Update all Axient Digital devices in a configuration to the same firmware version.

Improvements

• Support for added hardware revisions

Notes

• User Guides: AD1 | AD2 | ADX1 | ADX1M | ADX2 | ADX2FD | AD3
• To operate this version of AD1/2, ADX1/1M/2/2FD, and AD3 with other Shure systems and software, see the following list of recommended versions:
  • Axient Digital AD4D/Q Receivers 1.4.7
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1
  • Shure Update Utility 2.7.2
  • Wireless Workbench 6.15.2

Recommendation

• Update all Axient Digital devices in a configuration to the same firmware version.

Notes

• User Guide
• Command Strings
• To operate this version of AD4D with other Shure systems and software, see the following list of recommended versions:
  • Axient Digital AD1/2, ADX1/1M/2/2FD and AD3 Transmitters 1.4.7
  • Axient Digital AD4D/Q Receivers 1.4.7
  • AD600 Axient Digital Spectrum Manager 1.0.38
  • Axient AXT600 Spectrum Manager 2.1.41
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1
  • Shure Update Utility 2.7.2
  • Wireless Workbench 6.15.2