Software & Firmware Archives

Improvements

• Enhancements to support Designer 6.0.0
• Additional hardware support

Known Issues

• P300 Shure Audio Encryption sometimes has a brief crackling sound on audio after muting
• P300 firmware periodically adds new properties. The P300 may become undiscoverable if downgrading to firmware without the new properties and may need a factory reset to become discoverable.

Notes

• User Guide
• Command Strings
• To operate this version of P300 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (macOS)
• To operate this version of P300 with Microsoft Teams, reference the following minimum versions:
  • Microsoft Teams Desktop: 1.3.00.24755
  • Microsoft Teams Rooms: 4.6.20.0
• To operate this version of P300 with other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 6.0.0
  • ANI22/ANI4IN/ANI4OUT 6.0.41
  • ANIUSB 6.0.44
  • MXA310 6.0.23
  • MXA710 6.0.24
  • MXA910 6.0.24
  • MXN5-C 6.0.17
  • MXA-MUTE 6.0.25
  • MXW 10.0.X
  • Shure Update Utility 2.8.4
  • Shure Web Device Discovery 1.2.17

Improvements

• Enhancements to support Designer 6.0.0
• Additional hardware support

Known Issues

• P300 Shure Audio Encryption sometimes has a brief crackling sound on audio after muting
• P300 firmware periodically adds new properties. The P300 may become undiscoverable if downgrading to firmware without the new properties and may need a factory reset to become discoverable.

Notes

• User Guide
• Command Strings
• To operate this version of P300 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (macOS)
• To operate this version of P300 with Microsoft Teams, reference the following minimum versions:
  • Microsoft Teams Desktop: 1.3.00.24755
  • Microsoft Teams Rooms: 4.6.20.0
• To operate this version of P300 with other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 6.0.0
  • ANI22/ANI4IN/ANI4OUT 6.0.41
  • ANIUSB 6.0.44
  • MXA310 6.0.23
  • MXA710 6.0.24
  • MXA910 6.0.24
  • MXN5-C 6.0.17
  • MXA-MUTE 6.0.25
  • MXW 10.0.X
  • Shure Update Utility 2.8.4
  • Shure Web Device Discovery 1.2.17

Initial Release

Notes

• User Guide
• Firmware updates for MoveMic are available in the MOTIV apps for iOS and Android, as well as Shure Update Utility
• MoveMic is compatible with the following software versions:
  • MOTIV iOS 3.8.0
  • MOTIV Android 3.8.0
  • MOTIV Video iOS 1.9.1
  • MOTIV Video Android 1.9.1

Initial Release

Notes

• User Guide
• Firmware updates for MoveMic are available in the MOTIV apps for iOS and Android, as well as Shure Update Utility
• MoveMic is compatible with the following software versions:
  • MOTIV iOS 3.8.0
  • MOTIV Android 3.8.0
  • MOTIV Video iOS 1.9.1
  • MOTIV Video Android 1.9.1

Improvements

• Support for the new Shure MoveMic
• General bug fixes

Notes

• User Guides
  • MoveMic
  • MV7
  • MV88+
• Frequently Asked Questions
• Please report problems and submit general feedback through the app (About > Feedback)

Compatibility

• This app is compatible with Android 11 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.

Improvements

• Support for the new Shure MoveMic
• General bug fixes

Notes

• User Guides
  • MoveMic
  • MV7
  • MV88+
  • MV88
• Frequently Asked Questions
• Please report problems and submit general feedback through the app (About > Feedback)

Compatibility

• This app is compatible with iOS 16 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.
• Compatible with iPhone, iPad, iPod touch, and Apple Watch

Improvements

• Support for the new Shure MoveMic
• General bug fixes

Known Issues

• The FPS and resolution combinations available for selection will vary based on the user’s phone.

Notes

• User Guides
  • MOTIV Video
  • MoveMic
  • MV7
  • MV88+
• Frequently Asked Questions
• Please report problems and submit general feedback through the app (About > Feedback)

Compatibility

• This app is compatible with Android 11 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.

Improvements

• Support for the new Shure MoveMic
• General bug fixes

Known Issues

• The FPS and resolution combinations available for selection will vary based on the user’s phone.

Notes

• User Guides
  • MOTIV Video
  • MoveMic
  • MV7
  • MV88+
  • MV88
• Frequently Asked Questions
• Please report problems and submit general feedback through the app (About > Feedback)

Compatibility

• This app is compatible with iOS 16 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.
• Compatible with iPhone, iPad, and Apple Watch

Improvements

• New product support for MoveMic and MXW neXt 2
• Bug fixes and performance enhancements
• Fixed issues regarding support for foreign language (non-ASCII) characters and symbols
• Fixed download button error issues seen in some cases
• Improved discovery of very old firmware versions (prior to 2017)

Known Issues

• Shure Update Utility will fail to discover on first connection an ADX5D on Mac M1 machines running macOS Monterey 12.
  • Workaround: Update to macOS Ventura 13 or higher or restart your Mac computer and ADX5D will successfully be discovered.
• SUU fails to launch after installation on macOS Ventura 13 or macOS Sonoma 14.
  • Workaround: Navigate to System Settings -> Privacy and Security, scroll down to SUU notification, click on Open Anyway, and enter the password.
• Device discovery is delayed by up to 20 seconds when the device network includes GLX-D+ receivers running version 2.0.17 or previous.
  • Solution: Update to 2.0.18 version.
• ULX-D devices running versions prior to 1.4.8 must be updated to 1.4.8 first before updating to 2.0.28. After 2.0.28 is installed, ULX-D devices can be updated to the latest available firmware version.  See ULX-D Firmware Update and Issues.
• ULX-D devices that are downgrading to 1.5.6 may report a false failure.
  • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
• Microflex Wireless devices running versions prior to 5.2.2 must be updated to 5.2.2 first before updating to a later firmware version.
• When updating SLX-D receivers and transmitters at the same time, the update may fail on the first try.
  • Workaround: Retry the update or update each device individually to successfully update the devices.

Important

• In most cases, you should install the latest version of Shure Update Utility to update your devices. However, certain legacy devices require older versions of SUU or a different tool:
  • Use Shure Update Utility 2.4.8 to update firmware on GLX-D, UHF-R, SHA900, and KSE1500 systems or for 32-bit support.
  • Use Shure Update Utility 2.4.1 to update firmware on PSM1000 systems running firmware 1.1.0 or earlier.
  • Use the MXC Firmware installer to update MXC products, including DIS-CCU.
  • Use the DFR22 Software and a PC running Windows 8.1 or earlier to update a DFR22.
  • Update MOTIV devices using the Motiv app (mobile and desktop) and AONIC devices the Play app.
  • Update Stem devices using the Stem Upgrader software
• Note: Installing SUU 2.4.8 or SUU 2.4.1 will replace the most recent version of SUU on your machine.

Notes

• User Guide

Compatibility

• Windows
  • Windows 10, Intel Only
  • Windows 11, Intel Only
• macOS
  • macOS Monterey 12, Intel and Apple Silicon
  • macOS Ventura 13, Intel and Apple Silicon
  • macOS Sonoma 14, Intel and Apple Silicon

These release notes cover the following models: 

• MXW1X/2X/6X Transmitters
• MXWAPXD2 Access Point Transceiver

Improvements

• System Pre-Set Mode “Direct” enabled and selectable via hardware button and browser-based User Interface (CUI)
• DECT spectrum scan feature available in Settings menu
• Third-Party Control Interface (TPCI) Command Strings available
• Added support for transmitter charging using a USB-C power supply. This includes transmitters remaining live (active RF and audio connection) during charging
• Network security: Added firewall protection
• Beta feature: Internet (Cloud) connectivity can be enabled via the CUI for limited beta trails of the new Shure Cloud device management interface (please contact your Shure representative for more details)

Known Issues

• Transmitters overestimate temporarily or take longer to estimate battery time remaining
• MXWAPXD2 UI not reporting the same battery time remaining compared to transmitters
• MXWAPXD2 UI Lights settings toggle switches are not functional
• Sometimes MXWAPXD2 UI rejects the correct passphrase
• Transmitter does not clear linked APXD2 name during interrupted mic linking (when transmitter is removed during linking process)  
• When updating to this firmware, transmitters will lose their linking status and need to be re-linked

Notes

• User Guide
• Command Strings
• To operate this version of MXW neXt with other Shure networked systems, see the following list of recommended software and firmware versions:
  • Shure Update Utility 2.8.5
  • Shure Web Device Discovery 1.2.17