Software & Firmware Archives

Improvements

• Support for Axient® Digital with ADX Series Transmitters
• Bug fixes
• Added User Guide (About > User Guide)

Notes

• Monitors and controls Axient® Digital, Axient®, UHF-R®, ULX-D® Digital and QLX-D® Digital, and PSM®1000 wireless systems
• Compatible with iPhone, iPad, and iPod touch running iOS 10 – 11
• An 802.11n or 802.11ac wireless router is recommended
• For best results update the Shure wireless system’s firmware using the Shure Update Utility.
• ShurePlus Channels Wifi Guidlines

Improvements

• Support for Axient Digital frequency bands
  • 470 MHz – 608 MHz (G57)
  • 470 MHz – 608 MHz and 614 – 616 MHz (G57+)

Notes

• User Guide
• To operate Axient 2.1.22 devices with other Shure systems and software, see the following list of minimum versions:
  • Axient Digital 1.1.43
  • UR4 UHF-R receiver 1.171
  • UR3 Plug-on Transmitter 1.0.0.16
  • UR5 Portable Diversity Receiver 1.0.0.13
  • ULX-D ULXD4X Receivers 2.2.24
  • QLX-D QLXD4 Receiver 2.2.11
  • PSM1000 P10T Transmitter 1.6.19
  • SBRC Shure Battery Rack Charger 1.1.X
  • Shure Update Utility 2.4.2
  • ShurePlus Channels 1.4.2
  • Wireless Workbench 6.12.5

IMPORTANT

To update Shure Update Utility version 2.4 or earlier to version 2.4.3, download and re-install from www.shure.com/SUU or through Help > Check for Shure Update Utility updates.

IMPROVEMENTS

• Support for the following products
  • MXCWAPT Access Point Receiver
  • MXCW640 Wireless Conference Unit
  • MXCWNCS Networked Charging Station
  • SBC220 2-Bay Networked Charging Station
  • SBC240 2-Bay Networked Charging Station
  • P10R+ Bodypack Receiver
• Bug fixes

KNOWN ISSUES

• PSM1000 devices with firmware version 1.1.0 or earlier must use Shure Update Utility version 2.4.1 or older.
  • Version 2.4.1
    • 32-bit Windows 7, 8, 10
    • 64-bit Windows 7, 8, 10
    • 64-bit Mac OS X 10.10-10.12
  • Previous Versions
• Selecting "Help" > "Check for Shure Update Utility updates" will open Shure.com, which offers the latest version of Shure Update Utility to download. Shure Update Utility version 2.4.2 or greater will not automatically detect new versions.
• 32-bit Windows:
  • To update Shure Update Utility version 2.2.2 or earlier on a 32-bit Windows system, download version 2.4.2 or greater for 32-bit systems to re-install the software. Older versions of Shure Update Utility will not detect new updates of Shure Update Utility that support 32-bit systems.
  • Shure Update Utility version 2.4.3 for 32-bit systems is compatible with Wireless Workbench 6 version 6.12.1 and earlier.
• Attempts to download ULXD6/8 transmitter firmware to a ULX-D or QLX-D receiver that is not at the minimum firmware version, shown below, will fail. To update firmware for ULXD6/8 transmitters with ULX-D or QLX-D receivers:
  • Update receivers to the following minimum versions:
    • ULXD4, ULXD4D, ULXD4Q Receivers 2.1.16
    • QLXD4 Receivers 2.1.5
  • Using Shure Update Utility, download ULXD6/8 transmitter firmware to the receivers.
  • Using the FW Update menu on a receiver, update transmitters
• Microflex Wireless devices running version 1.X firmware must first be updated to version 2.0.5 before being updated to version 3.X or later.
• USB-C MacBook Pro laptops with the Touch Bar running macOS High Sierra will fail to discover GLX-D devices. We are currently investigating this issue.

NOTES

• Shure Update Utility is supported on the following operating systems:
  • Windows 7, 8 and 10
  • Mac OS X El Capitan (10.11), Sierra (10.12), and High Sierra (10.13)
• Installing Shure Update Utility on Windows will also prompt the installation of a USB driver, which must be installed to support updating USB devices, such as GLX-D.
• USB 2.0 Devices
  • KSE1500, SHA900, and GLX-D must be updated one-at-a-time.
  • USB hubs are not recommended when updating USB 2.0 connected devices. Always connect these devices directly to a USB on the computer running Shure Update Utility.
• Shure Update Utility 2.4.2 or greater for 64-bit systems is compatible with Wireless Workbench 6.12.2 or later.
• Shure Update Utility 2.4.2 or greater for 32-bit systems is compatible with Wireless Workbench 6.12 or earlier.

New Feature

• Support for P10R+

Notes

• To operate PSM1000 devices version 1.6.19 with other Shure networked systems, see the following list of supported minimum versions:
  • AXT600 2.1.22
  • Axient Digital 1.1.43
  • ULX-D 2.2.24
  • Wireless Workbench 6.12.5
  • Shure Update Utility 2.4.3
  • ShurePlus Channels 1.4.2

Improvements

• Changed the version number to 1.6.19 to allow all PSM1000 devices in a configuration to have the same version number
• Bug fixes

Notes

• To operate PSM1000 devices version 1.6.19 with other Shure networked systems, see the following list of supported minimum versions:
  • AXT600 2.1.22
  • Axient Digital 1.1.43
  • ULX-D 2.2.24
  • Wireless Workbench 6.12.5
  • Shure Update Utility 2.4.3
  • ShurePlus Channels 1.4.2

Initial Release

Notes

• Designed to work with ACOS3 dual-interface and contactless cards, including Shure “MXCDualCard-10PK”
• Designed to work with the ACR1252U USB NFC reader/writer from Advanced Card Systems Ltd. (requires driver version 4.2.8.0 or above)
• Compatible with 64-bit Windows 7 and 10 installations

These release notes cover the following models:

• MXWNCS2/4/8 Networked Chargers
• MXWANI4/8 Audio Network Interfaces
• MXWAPT2/4/8 Access Point Transceivers
• MXW1/2/6/8 Wireless Microphones

Bug Fixes

• When an interfering DECT device is transmitting nearby an MXW Access Point, the Access point may occasionally drop the connection to microphones 1-4. To recover mic connectivity, reset the Access Point.
  • Examples of interfering DECT devices are other MXW Access Points that are not on the same subnet as the affected Access point; however, in many cases, the interfering DECT devices are wireless headsets for wired desk telephones.
• MXW microphones intermittently drop off the Monitor status screen and their LED turns from green to flashing red for 10 to 30 seconds before recovering back to green, and then recovering their status activity on the Monitor screen. This may occur in environments with large reflective surfaces, such as windows, large LED monitors, and auditoriums with high walls and ceilings. These environments introduce RF reflections that interfere with the heartbeat signal from an MXW Access Point to a microphone. Microphones overcompensate for the interference and lose connectivity with the Access Point, restarting the scan process (seen as a red blinking LED) to find a valid Access Point signal.

Known Issue

• SystemOn 3.0.1 is compatible with MXW 6.0.3, but will incorrectly warn “Check system requirements, your current firmware version may not be confirmed compatible.”

Notes

• To operate MXW version 6.0.3 with other Shure networked systems, see the following list of minimum software and firmware versions:
  • SCM820 1.3.3
  • Shure Web Device Discovery 1.2
  • Shure Update Utility 2.4.3
  • SystemOn 3.0.1

These release notes cover the following models:

• MXWNCS2/4/8 Networked Chargers
• MXWANI4/8 Audio Network Interfaces
• MXWAPT2/4/8 Access Point Transceivers
• MXW1/2/6/8 Wireless Microphones

Bug Fixes

• When an interfering DECT device is transmitting nearby an MXW Access Point, the Access point may occasionally drop the connection to microphones 1-4. To recover mic connectivity, reset the Access Point.
  • Examples of interfering DECT devices are other MXW Access Points that are not on the same subnet as the affected Access point; however, in many cases, the interfering DECT devices are wireless headsets for wired desk telephones.
• MXW microphones intermittently drop off the Monitor status screen and their LED turns from green to flashing red for 10 to 30 seconds before recovering back to green, and then recovering their status activity on the Monitor screen. This may occur in environments with large reflective surfaces, such as windows, large LED monitors, and auditoriums with high walls and ceilings. These environments introduce RF reflections that interfere with the heartbeat signal from an MXW Access Point to a microphone. Microphones overcompensate for the interference and lose connectivity with the Access Point, restarting the scan process (seen as a red blinking LED) to find a valid Access Point signal.

Known Issue

• SystemOn 3.0.1 is compatible with MXW 6.0.3, but will incorrectly warn “Check system requirements, your current firmware version may not be confirmed compatible.”

Notes

• To operate MXW version 6.0.3 with other Shure networked systems, see the following list of minimum software and firmware versions:
  • SCM820 1.3.3
  • Shure Web Device Discovery 1.2
  • Shure Update Utility 2.4.3
  • SystemOn 3.0.1

These release notes cover the following models:

• MXWNCS2/4/8 Networked Chargers
• MXWANI4/8 Audio Network Interfaces
• MXWAPT2/4/8 Access Point Transceivers
• MXW1/2/6/8 Wireless Microphones

Bug Fixes

• When an interfering DECT device is transmitting nearby an MXW Access Point, the Access point may occasionally drop the connection to microphones 1-4. To recover mic connectivity, reset the Access Point.
  • Examples of interfering DECT devices are other MXW Access Points that are not on the same subnet as the affected Access point; however, in many cases, the interfering DECT devices are wireless headsets for wired desk telephones.
• MXW microphones intermittently drop off the Monitor status screen and their LED turns from green to flashing red for 10 to 30 seconds before recovering back to green, and then recovering their status activity on the Monitor screen. This may occur in environments with large reflective surfaces, such as windows, large LED monitors, and auditoriums with high walls and ceilings. These environments introduce RF reflections that interfere with the heartbeat signal from an MXW Access Point to a microphone. Microphones overcompensate for the interference and lose connectivity with the Access Point, restarting the scan process (seen as a red blinking LED) to find a valid Access Point signal.

Known Issue

• SystemOn 3.0.1 is compatible with MXW 6.0.3, but will incorrectly warn “Check system requirements, your current firmware version may not be confirmed compatible.”

Notes

• To operate MXW version 6.0.3 with other Shure networked systems, see the following list of minimum software and firmware versions:
  • SCM820 1.3.3
  • Shure Web Device Discovery 1.2
  • Shure Update Utility 2.4.3
  • SystemOn 3.0.1

These release notes cover the following models:

• MXWNCS2/4/8 Networked Chargers
• MXWANI4/8 Audio Network Interfaces
• MXWAPT2/4/8 Access Point Transceivers
• MXW1/2/6/8 Wireless Microphones

Bug Fixes

• When an interfering DECT device is transmitting nearby an MXW Access Point, the Access point may occasionally drop the connection to microphones 1-4. To recover mic connectivity, reset the Access Point.
  • Examples of interfering DECT devices are other MXW Access Points that are not on the same subnet as the affected Access point; however, in many cases, the interfering DECT devices are wireless headsets for wired desk telephones.
• MXW microphones intermittently drop off the Monitor status screen and their LED turns from green to flashing red for 10 to 30 seconds before recovering back to green, and then recovering their status activity on the Monitor screen. This may occur in environments with large reflective surfaces, such as windows, large LED monitors, and auditoriums with high walls and ceilings. These environments introduce RF reflections that interfere with the heartbeat signal from an MXW Access Point to a microphone. Microphones overcompensate for the interference and lose connectivity with the Access Point, restarting the scan process (seen as a red blinking LED) to find a valid Access Point signal.

Known Issue

• SystemOn 3.0.1 is compatible with MXW 6.0.3, but will incorrectly warn “Check system requirements, your current firmware version may not be confirmed compatible.”

Notes

• To operate MXW version 6.0.3 with other Shure networked systems, see the following list of minimum software and firmware versions:
  • SCM820 1.3.3
  • Shure Web Device Discovery 1.2
  • Shure Update Utility 2.4.3
  • SystemOn 3.0.1