Software & Firmware Archives

Improvements

• Support for new frequency bands

Bug Fixes

• Access Control can now be disabled via the front panel interface

Notes

• User Guide
• To operate Axient 2.1.38 devices with other Shure systems and software, see the following list of minimum versions:
  • Shure Update Utility 2.42.5.1
  • Wireless Workbench 6.14.1

IMPROVEMENT

• Bug fixes

KNOWN ISSUES

• When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real time (except gain) on the Shure MOTIV apps when using an iPad Pro.

NOTES

• User Guide

New Features

• Auto App Update
  • Ability to update software from within the application instead of downloading the newest version from Shure.com
• MV7 Users:
  • Use LED as Live Meters
  • Night mode

Improvements

• Bug fixes

Notes

• MV7 User Guide
• Compatible with macOS Mojave, High Sierra and Catalina, and 64-bit versions of Windows 7, 8 and 10
• ShurePlus MOTIV 1.1.0 is compatible with the following firmware versions:
  • MV7 1.2.12
  • MV88+ 1.1.12

New Features

• Support for MV7 LED live metering and Night Mode
  • Requires ShurePlus MOTIV Desktop version 1.1.0 or newer or ShurePlus MOTIV mobile app version 3.2.0

Improvements

• Bug fixes

Known Issues

• When connected to iPad via a USB-C cable, the MV7 will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• User Guide
• Shure MV7 is compatible with the following software versions:
  • iOS ShurePlus MOTIV 3.2.0
  • Android ShurePlus MOTIV 3.2.0
  • iOS ShurePlus MOTIV Video 1.3.2
  • Android ShurePlus MOTIV Video 1.4.0
  • ShurePlus MOTIV for Mac and Windows 1.1.0

New Feature

• Added an option to the ShurePlus PLAY app to disable USB charging

Improvements

• Headphones no longer play a “connection lost” prompt if connected to two sources.
• Bug fixes

Notes

• User guide
• Firmware updates for AONIC 50 are available in the ShurePlus PLAY app for iOS and Android

New Features

• AONIC 50: Charge While Powered On
  • Available under AONIC 50 device settings
  • Allows for either audio streaming or device charging when connected to a USB charging source

Improvements

• Bug Fixes

Known Issues

• The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Supports iPhone 6S and later – iPad and iPod Touch are not supported.
• Compatible with iOS 13.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback).

New Features

• MV88+ Mute during playback
• Light/Dark Mode
• Option to use external storage

Improvements

• New app design
• Bug fixes

Known Issues

• The FPS and resolution combinations available for selection will vary based on the user’s phone.

Notes

• MV88+ User Guide
• Frequently Asked Questions
• Compatible with Android 8.0 and higher
• NOTE FOR MV88+ USERS: Learn about compatibility with your Android device at www.shure.com/MOTIVcompatibility

Important

• Firmware must be on 1.4.3 to use the new SCM820 application.

Improvement

• Fixed an issue with the app freezing when connecting to SCM820 with some Windows machines.

Known Issues

• Not all settings from the previous Flash UI are available with the new SCM820 application.
  • Refer to new SCM820 user guide online for new SCM820 application settings
  • Network settings cannot be adjusted in the new SCM820 application.
    • Use MXW Software application for Shure Control settings and Audinate Dante Controller for device and Dante settings
• A message from Windows may pop up during installation stating the app may harm the computer. This is a Windows default message for new unknown apps. You may disregard and install. Here’s a link for more info: https://docs.microsoft.com/en-us/archive/blogs/smondal/windows-smartscreen-prevented-an-unrecognized-app-from-running-running-this-app-might-put-your-pc-at-risk
• Preconfigured devices with settings not available in the new SCM820 application will remain on the device until a factory reset is done. A factory reset will clear all settings back to defaults.
• Opening the application using DNS name may fail. This may be a network or Windows 10 limitation. Use IP address as a workaround.
• A lower spec PC may have a temporary processor hit when opening the application.
• When uninstalling, Windows may ask to close the application if running. The application closing may fail. The application will uninstall but continue to run if left open. Close all instances of the application to complete uninstalling.

Notes

• New SCM820 application in English only
• The user guide online is in English only
• To access multiple SCM820s, multiple instances of the application may be opened.

Important

• If you’re currently running IntelliMix Room 1.0, you must update to 2.0 first before installing 3.0

Improvements

• Changed the recommended and minimum hardware specifications needed to run IntelliMix Room
• Improved IntelliMix Room license verification to only require activation with the internet one time
• Extended device password protection to the System Tray Application
• Added the ability for users to restore PC optimizations upon uninstallation of IntelliMix Room
• Added support for Windows 10 Education and Windows 10 Pro Education
• Fixed crashing issues that happened due to port conflicts with other software or hardware interfaces
• Improved the stability of the IntelliMix Room installer when targeting non-English Windows 10 editions
• General stability improvements preventing issues with IntelliMix Room during computer startup

Known Issues

• Packet scanning security software may cause audio performance issues with IntelliMix Room.
• In order to transition from a trial license to a paid license before trial expiration, the IntelliMix Room endpoint must be deactivated and reactivated. Otherwise, the entire trial license term will be used before the paid license.
• When using Dante Domain Manager (DDM) and the configuration for the device is set to “prevent” or the DDM server is offline, you can still upgrade IntelliMix Room.
• Changing the System Name of the host computer after installation of IntelliMix Room also changes the Dante Device name in Dante Controller. The Shure device name stays the same. This does not affect device performance and can be ignored.
• Ensure that the system/device name of the computer running IntelliMix Room is unique and follows Microsoft Window’s recommendation of 15 characters or less. IntelliMix Room relies on this unique name for proper Shure and Dante network operation.
• If you adjust certain networked audio properties (networked audio device name, encryption state, license channel count), IntelliMix Room briefly goes offline in Designer.
• In some scenarios, the computer running IntelliMix Room must be rebooted after a Zoom Rooms update occurs on the same computer.
• Allowing a system running IntelliMix Room to enter a sleep state can cause issues with IntelliMix Room’s logic and mute sync functionality. A reboot of the computer resolves the issue.
• Performing a factory reset of IntelliMix Room clears the user event logs.
• Performing a factory reset of IntelliMix Room from the System Tray Application requires the user to manually close and reopen the System Tray Application.
• When canceling an upgrade of IntelliMix Room and performing a “roll back”, the UI confirmation mentions “upgrade success” when it should mention “roll back success.” IntelliMix Room will successfully roll back to the previous version.
• If you update IntelliMix Room on a kiosk-type device using a remote desktop connection, log in to the admin account of the device after the update finishes and the device reboots. This step makes IntelliMix Room available as an audio device on the operating system.
• If using a default web browser other than Microsoft Edge, the log submission form triggered by the “report a problem” feature may not appear. If this happens, please visit software-logs.shure.com directly to submit the logs to Shure.
• If you have problems pushing Dante routes to IntelliMix Room from a shared Designer project file, see if the Designer files use network audio encryption. If so, reboot the computer running IntelliMix Room to fix the issue.

Notes

• User Guide
• Installation and Deployment Guide
• Quick Start Guide
• IMX Room 3.0 is compatible with the following software and firmware versions:
  • Designer 4.4.1
  • MXA910 4.4.11
  • MXA310 4.4.9
  • MXA710 1.2.1
  • MXA Mute 1.2.4
  • P300 4.4.13
  • ANIUSB-MATRIX 4.4.14
  • ANI22 4.4.8
  • ANI4IN 4.4.8
  • ANI4OUT 4.4.8
  • Microflex Wireless 8.0.3

New Features

• MV88+ Mute during playback
• Light/Dark Mode

Improvements

• New app design
• Bug fixes
  • Specific fixes for saving recordings

Known Issues

• The FPS and resolution combinations available for selection will vary based on the user’s phone.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.

Notes

• MOTIV Video User Guide
• MV88+ Video User Guide
• MV88 User Guide
• Frequently Asked Questions
• This app is compatible with iOS 13.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (About > Feedback)
• Compatible with iPhone and Apple Watch – iPad and iPod Touch are not supported