Software & Firmware Archives

Sept. 24, 2018: New GLX-D version 2.0.0.1 firmware files are available on Shure Update Utility. If you need to downgrade to version 2.0.0.1, use Shure Update Utility version 2.4.3 and download the current GLX-D version 2.0.0.1.

New Feature

• Single User Group: A single user can find the best possible frequencies through a new group named Group 4, which transmits on three frequencies, like all other groups, but has 27 backups to provide the system with the ultimate flexibility for a single user in harsh environments.

Improvements

• Scanning Accuracy: The receiver more accurately models the RF environment and chooses the best starting point when you select the Channel button to scan or the Group button to choose a new group. As with the previous firmware version, the system will continue to adjust as needed within that particular channel on any group with backup frequencies. Note that you may notice the scan takes slightly longer than with previous firmware versions.
• Improved audio stability in marginal RF conditions.

Notes

• GLX-D devices on firmware version 2.0.0.1 or higher are not compatible with earlier versions. Ensure all GLX-D devices in a configuration have the same firmware version.
• For operation of GLX-D devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with GLX-D version 2.0.0.1:
  • Shure Update Utility 2.2.1

Sept. 24, 2018: New GLX-D version 2.0.0.1 firmware files are available on Shure Update Utility. If you need to downgrade to version 2.0.0.1, use Shure Update Utility version 2.4.3 and download the current GLX-D version 2.0.0.1.

NEW FEATURE

• Single User Group: A single user can find the best possible frequencies through a new group named Group 4, which transmits on three frequencies, like all other groups, but has 27 backups to provide the system with the ultimate flexibility for a single user in harsh environments.

IMPROVEMENTS

• Scanning Accuracy: The receiver more accurately models the RF environment and chooses the best starting point when you select the Channel button to scan or the Group button to choose a new group.  As with the previous firmware version, the system will continue to adjust as needed within that particular channel on any group with backup frequencies.  Note that you may notice the scan takes slightly longer than with previous firmware versions.
• Improved audio stability in marginal RF conditions.

NOTES

• GLX-D devices on firmware version 2.0.0.1 or higher are not compatible with earlier versions. Ensure all GLX-D devices in a configuration have the same firmware version.
• For operation of GLX-D devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with GLX-D version 2.0.0.1:
  • Shure Update Utility 2.2.1

Instructions for Updating Shure VP83F LensHopper Firmware 

1. Download VP83F LensHopper firmware zip (https://content-files.shure.com/OriginFiles/Software/001.000.009.VP83F.zip).
2. Unzip zip file.
3. Copy VP83F firmware (filename - 001.000.009.VP83F) onto freshly formatted microSD card
4. Insert micro SD card with contacts facing up (towards top of device).
5. Secure outer door.
6. Power ON the VP83F unit (Left Button as you face LCD screen, Short Push).
7. Note momentary Startup Screen indicating Firmware version in the lower right corner.
8. From Home Screen, Joystick Right to Enter Main Menu.
9. From Main Menu, Joystick Down to select UTILITIES.
10. Joystick Right or Center Push to confirm.
11. Joystick Down to select UPDATE FW.
12. Joystick Right or Center Push to confirm.
13. UPDATE FW? screen should be displayed.
14. Screen should display current firmware on device and firmware on SD card.
15. Joystick Down to select YES, Center Push to confirm.
16. Note momentary UPDATING TO... screen, followed by momentary start-up screen, followed by FW UPDATE SUCCESS, followed by Home screen.

New Feature

• Support for MXW2APT and MXWNCS2

These release notes cover the following models:

• MXWNCS2/4/8 Networked Chargers
• MXWANI4/8 Audio Network Interfaces
• MXWAPT2/4/8 Access Point Transceivers
• MXW1/2/6/8 Wireless Microphones

NEW FEATURES

• 2-Channel System: Support for new models MXAPT2 and MXWNCS2. Update all MXW components in a configuration to the same firmware version to ensure compatibility.
• Pair a Spare: Create MXW microphone sets by linking two MXW microphones to the same APT channel slot. Link a bodypack and handheld to the same channel and allow the presenter to select between the two options. Link two of the same microphone types to the same channel to have a back-up microphone ready. The microphone that is powered first on a given channel will exclusively occupy the RF/audio channel. To use the feature, go to the browser-based interface for the MXWAPT. To set a group command for all channels, select Link All Primary or Link All Secondary from the Configuration tab. To set a command for a single channel, go the Monitor tab.
• Remote Pairing: Link an MXW microphone to any MXW access point on a network, including across subnets. Custom control system programming is required and details are available at MXW Creston/AMX Control Strings.
• Battery Cycle Count Reset: Reset the charge cycle count of a microphone after a new battery has been inserted. To reset the cycle count, place the microphone in an MXW charger and hold down the mute button for 10 seconds. The microphone’s LED will flash to reset and the user must log in to the MXWAPT web UI to confirm the cycle count is zero.

IMPROVEMENTS

• Energy efficiency of MXWNSC chargers. Select the Energy Efficient mode in the charger’s device properties. This option must be selected separately for each charger. The LED on the charger will change from being all lit to only the highest charge lit.
• Link/Unlink button is now available on each channel of the MXWAPT web UI.
• When using an MXWAPT with a third-party Dante device, e.g. a Dante DSP, the third-party device can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup when dealing with multiple interfaces.
• Push MXW channel names to Dante channel names to synchronize name sets between an MXW system and a third-party Dante device.
• Ensures transmitter upgrades and downgrades.

KNOWN ISSUES

• If the SCM820 automatic mixer is selected as the Audio Output Device for automatic routing of APT audio channels, ensure that the SCM820 firmware version is higher than version 1.2.3. Alternatively, use Dante Controller software to route the channels. For a free Dante routing and diagnostic tool, see Audinate.com.
• Transmitters may fail to update if they are on a firmware version that is lower than the firmware version on the charger that they are docked on. To properly update transmitters, ensure transmitters are docked on chargers with firmware version 4.0.6.

NOTES

• For operation of MXW devices with other Shure networked systems, see the following list of minimum software and firmware versions that are supported with MXW version 4.0.6:
  • SCM820 1.2.3
  • Shure Web Device Discovery 1.0.17
  • Shure Update Utility 2.2.1.17
• Dante Packet Bridge Support: A third-party Dante device (e.g. a Dante DSP) used with the MXWAPT can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup with multiple interfaces. See www.shure.com/faq and search on 'packet bridge'.

These release notes cover the following models:

• MXWNCS2/4/8 Networked Chargers
• MXWANI4/8 Audio Network Interfaces
• MXWAPT2/4/8 Access Point Transceivers
• MXW1/2/6/8 Wireless Microphones

NEW FEATURES

• 2-Channel System: Support for new models MXAPT2 and MXWNCS2. Update all MXW components in a configuration to the same firmware version to ensure compatibility.
• Pair a Spare: Create MXW microphone sets by linking two MXW microphones to the same APT channel slot. Link a bodypack and handheld to the same channel and allow the presenter to select between the two options. Link two of the same microphone types to the same channel to have a back-up microphone ready. The microphone that is powered first on a given channel will exclusively occupy the RF/audio channel. To use the feature, go to the browser-based interface for the MXWAPT. To set a group command for all channels, select Link All Primary or Link All Secondary from the Configuration tab. To set a command for a single channel, go the Monitor tab.
• Remote Pairing: Link an MXW microphone to any MXW access point on a network, including across subnets. Custom control system programming is required and details are available at MXW Creston/AMX Control Strings.
• Battery Cycle Count Reset: Reset the charge cycle count of a microphone after a new battery has been inserted. To reset the cycle count, place the microphone in an MXW charger and hold down the mute button for 10 seconds. The microphone’s LED will flash to reset and the user must log in to the MXWAPT web UI to confirm the cycle count is zero.

IMPROVEMENTS

• Energy efficiency of MXWNSC chargers. Select the Energy Efficient mode in the charger’s device properties. This option must be selected separately for each charger. The LED on the charger will change from being all lit to only the highest charge lit.
• Link/Unlink button is now available on each channel of the MXWAPT web UI.
• When using an MXWAPT with a third-party Dante device, e.g. a Dante DSP, the third-party device can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup when dealing with multiple interfaces.
• Push MXW channel names to Dante channel names to synchronize name sets between an MXW system and a third-party Dante device.
• Ensures transmitter upgrades and downgrades.

KNOWN ISSUES

• If the SCM820 automatic mixer is selected as the Audio Output Device for automatic routing of APT audio channels, ensure that the SCM820 firmware version is higher than version 1.2.3. Alternatively, use Dante Controller software to route the channels. For a free Dante routing and diagnostic tool, see Audinate.com.
• Transmitters may fail to update if they are on a firmware version that is lower than the firmware version on the charger that they are docked on. To properly update transmitters, ensure transmitters are docked on chargers with firmware version 4.0.6.

NOTES

• For operation of MXW devices with other Shure networked systems, see the following list of minimum software and firmware versions that are supported with MXW version 4.0.6:
  • SCM820 1.2.3
  • Shure Web Device Discovery 1.0.17
  • Shure Update Utility 2.2.1.17
• Dante Packet Bridge Support: A third-party Dante device (e.g. a Dante DSP) used with the MXWAPT can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup with multiple interfaces. See www.shure.com/faq and search on 'packet bridge'.

These release notes cover the following models:

• MXWNCS2/4/8 Networked Chargers
• MXWANI4/8 Audio Network Interfaces
• MXWAPT2/4/8 Access Point Transceivers
• MXW1/2/6/8 Wireless Microphones

NEW FEATURES

• 2-Channel System: Support for new models MXAPT2 and MXWNCS2. Update all MXW components in a configuration to the same firmware version to ensure compatibility.
• Pair a Spare: Create MXW microphone sets by linking two MXW microphones to the same APT channel slot. Link a bodypack and handheld to the same channel and allow the presenter to select between the two options. Link two of the same microphone types to the same channel to have a back-up microphone ready. The microphone that is powered first on a given channel will exclusively occupy the RF/audio channel. To use the feature, go to the browser-based interface for the MXWAPT. To set a group command for all channels, select Link All Primary or Link All Secondary from the Configuration tab. To set a command for a single channel, go the Monitor tab.
• Remote Pairing: Link an MXW microphone to any MXW access point on a network, including across subnets. Custom control system programming is required and details are available at MXW Creston/AMX Control Strings.
• Battery Cycle Count Reset: Reset the charge cycle count of a microphone after a new battery has been inserted. To reset the cycle count, place the microphone in an MXW charger and hold down the mute button for 10 seconds. The microphone’s LED will flash to reset and the user must log in to the MXWAPT web UI to confirm the cycle count is zero.

IMPROVEMENTS

• Energy efficiency of MXWNSC chargers. Select the Energy Efficient mode in the charger’s device properties. This option must be selected separately for each charger. The LED on the charger will change from being all lit to only the highest charge lit.
• Link/Unlink button is now available on each channel of the MXWAPT web UI.
• When using an MXWAPT with a third-party Dante device, e.g. a Dante DSP, the third-party device can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup when dealing with multiple interfaces.
• Push MXW channel names to Dante channel names to synchronize name sets between an MXW system and a third-party Dante device.
• Ensures transmitter upgrades and downgrades.

KNOWN ISSUES

• If the SCM820 automatic mixer is selected as the Audio Output Device for automatic routing of APT audio channels, ensure that the SCM820 firmware version is higher than version 1.2.3. Alternatively, use Dante Controller software to route the channels. For a free Dante routing and diagnostic tool, see Audinate.com.
• Transmitters may fail to update if they are on a firmware version that is lower than the firmware version on the charger that they are docked on. To properly update transmitters, ensure transmitters are docked on chargers with firmware version 4.0.6.

NOTES

• For operation of MXW devices with other Shure networked systems, see the following list of minimum software and firmware versions that are supported with MXW version 4.0.6:
  • SCM820 1.2.3
  • Shure Web Device Discovery 1.0.17
  • Shure Update Utility 2.2.1.17
• Dante Packet Bridge Support: A third-party Dante device (e.g. a Dante DSP) used with the MXWAPT can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup with multiple interfaces. See www.shure.com/faq and search on 'packet bridge'.

These release notes cover the following models:

• MXWNCS2/4/8 Networked Chargers
• MXWANI4/8 Audio Network Interfaces
• MXWAPT2/4/8 Access Point Transceivers
• MXW1/2/6/8 Wireless Microphones

NEW FEATURES

• 2-Channel System: Support for new models MXAPT2 and MXWNCS2. Update all MXW components in a configuration to the same firmware version to ensure compatibility.
• Pair a Spare: Create MXW microphone sets by linking two MXW microphones to the same APT channel slot. Link a bodypack and handheld to the same channel and allow the presenter to select between the two options. Link two of the same microphone types to the same channel to have a back-up microphone ready. The microphone that is powered first on a given channel will exclusively occupy the RF/audio channel. To use the feature, go to the browser-based interface for the MXWAPT. To set a group command for all channels, select Link All Primary or Link All Secondary from the Configuration tab. To set a command for a single channel, go the Monitor tab.
• Remote Pairing: Link an MXW microphone to any MXW access point on a network, including across subnets. Custom control system programming is required and details are available at MXW Creston/AMX Control Strings.
• Battery Cycle Count Reset: Reset the charge cycle count of a microphone after a new battery has been inserted. To reset the cycle count, place the microphone in an MXW charger and hold down the mute button for 10 seconds. The microphone’s LED will flash to reset and the user must log in to the MXWAPT web UI to confirm the cycle count is zero.

IMPROVEMENTS

• Energy efficiency of MXWNSC chargers. Select the Energy Efficient mode in the charger’s device properties. This option must be selected separately for each charger. The LED on the charger will change from being all lit to only the highest charge lit.
• Link/Unlink button is now available on each channel of the MXWAPT web UI.
• When using an MXWAPT with a third-party Dante device, e.g. a Dante DSP, the third-party device can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup when dealing with multiple interfaces.
• Push MXW channel names to Dante channel names to synchronize name sets between an MXW system and a third-party Dante device.
• Ensures transmitter upgrades and downgrades.

KNOWN ISSUES

• If the SCM820 automatic mixer is selected as the Audio Output Device for automatic routing of APT audio channels, ensure that the SCM820 firmware version is higher than version 1.2.3. Alternatively, use Dante Controller software to route the channels. For a free Dante routing and diagnostic tool, see Audinate.com.
• Transmitters may fail to update if they are on a firmware version that is lower than the firmware version on the charger that they are docked on. To properly update transmitters, ensure transmitters are docked on chargers with firmware version 4.0.6.

NOTES

• For operation of MXW devices with other Shure networked systems, see the following list of minimum software and firmware versions that are supported with MXW version 4.0.6:
  • SCM820 1.2.3
  • Shure Web Device Discovery 1.0.17
  • Shure Update Utility 2.2.1.17
• Dante Packet Bridge Support: A third-party Dante device (e.g. a Dante DSP) used with the MXWAPT can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup with multiple interfaces. Seewww.shure.com/faq and search on 'packet bridge'.

These release notes cover the following models:

• MXWNCS2/4/8 Networked Chargers
• MXWANI4/8 Audio Network Interfaces
• MXWAPT2/4/8 Access Point Transceivers
• MXW1/2/6/8 Wireless Microphones

NEW FEATURES

• 2-Channel System: Support for new models MXAPT2 and MXWNCS2. Update all MXW components in a configuration to the same firmware version to ensure compatibility.
• Pair a Spare: Create MXW microphone sets by linking two MXW microphones to the same APT channel slot. Link a bodypack and handheld to the same channel and allow the presenter to select between the two options. Link two of the same microphone types to the same channel to have a back-up microphone ready. The microphone that is powered first on a given channel will exclusively occupy the RF/audio channel. To use the feature, go to the browser-based interface for the MXWAPT. To set a group command for all channels, select Link All Primary or Link All Secondary from the Configuration tab. To set a command for a single channel, go the Monitor tab.
• Remote Pairing: Link an MXW microphone to any MXW access point on a network, including across subnets. Custom control system programming is required and details are available at MXW Creston/AMX Control Strings.
• Battery Cycle Count Reset: Reset the charge cycle count of a microphone after a new battery has been inserted. To reset the cycle count, place the microphone in an MXW charger and hold down the mute button for 10 seconds. The microphone’s LED will flash to reset and the user must log in to the MXWAPT web UI to confirm the cycle count is zero.

IMPROVEMENTS

• Energy efficiency of MXWNSC chargers. Select the Energy Efficient mode in the charger’s device properties. This option must be selected separately for each charger. The LED on the charger will change from being all lit to only the highest charge lit.
• Link/Unlink button is now available on each channel of the MXWAPT web UI.
• When using an MXWAPT with a third-party Dante device, e.g. a Dante DSP, the third-party device can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup when dealing with multiple interfaces.
• Push MXW channel names to Dante channel names to synchronize name sets between an MXW system and a third-party Dante device.
• Ensures transmitter upgrades and downgrades.

KNOWN ISSUES

• If the SCM820 automatic mixer is selected as the Audio Output Device for automatic routing of APT audio channels, ensure that the SCM820 firmware version is higher than version 1.2.3. Alternatively, use Dante Controller software to route the channels. For a free Dante routing and diagnostic tool, see Audinate.com.
• Transmitters may fail to update if they are on a firmware version that is lower than the firmware version on the charger that they are docked on. To properly update transmitters, ensure transmitters are docked on chargers with firmware version 4.0.6.

NOTES

• For operation of MXW devices with other Shure networked systems, see the following list of minimum software and firmware versions that are supported with MXW version 4.0.6:
  • SCM820 1.2.3
  • Shure Web Device Discovery 1.0.17
  • Shure Update Utility 2.2.1.17
• Dante Packet Bridge Support: A third-party Dante device (e.g. a Dante DSP) used with the MXWAPT can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup with multiple interfaces. See www.shure.com/faq and search on 'packet bridge'.

These release notes cover the following models:

• MXWNCS2/4/8 Networked Chargers
• MXWANI4/8 Audio Network Interfaces
• MXWAPT2/4/8 Access Point Transceivers
• MXW1/2/6/8 Wireless Microphones

NEW FEATURES

• 2-Channel System: Support for new models MXAPT2 and MXWNCS2. Update all MXW components in a configuration to the same firmware version to ensure compatibility.
• Pair a Spare: Create MXW microphone sets by linking two MXW microphones to the same APT channel slot. Link a bodypack and handheld to the same channel and allow the presenter to select between the two options. Link two of the same microphone types to the same channel to have a back-up microphone ready. The microphone that is powered first on a given channel will exclusively occupy the RF/audio channel. To use the feature, go to the browser-based interface for the MXWAPT. To set a group command for all channels, select Link All Primary or Link All Secondary from the Configuration tab. To set a command for a single channel, go the Monitor tab.
• Remote Pairing: Link an MXW microphone to any MXW access point on a network, including across subnets. Custom control system programming is required and details are available at MXW Creston/AMX Control Strings.
• Battery Cycle Count Reset: Reset the charge cycle count of a microphone after a new battery has been inserted. To reset the cycle count, place the microphone in an MXW charger and hold down the mute button for 10 seconds. The microphone’s LED will flash to reset and the user must log in to the MXWAPT web UI to confirm the cycle count is zero.

IMPROVEMENTS

• Energy efficiency of MXWNSC chargers. Select the Energy Efficient mode in the charger’s device properties. This option must be selected separately for each charger. The LED on the charger will change from being all lit to only the highest charge lit.
• Link/Unlink button is now available on each channel of the MXWAPT web UI.
• When using an MXWAPT with a third-party Dante device, e.g. a Dante DSP, the third-party device can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup when dealing with multiple interfaces.
• Push MXW channel names to Dante channel names to synchronize name sets between an MXW system and a third-party Dante device.
• Ensures transmitter upgrades and downgrades.

KNOWN ISSUES

• If the SCM820 automatic mixer is selected as the Audio Output Device for automatic routing of APT audio channels, ensure that the SCM820 firmware version is higher than version 1.2.3. Alternatively, use Dante Controller software to route the channels. For a free Dante routing and diagnostic tool, see Audinate.com.
• Transmitters may fail to update if they are on a firmware version that is lower than the firmware version on the charger that they are docked on. To properly update transmitters, ensure transmitters are docked on chargers with firmware version 4.0.6.

NOTES

• For operation of MXW devices with other Shure networked systems, see the following list of minimum software and firmware versions that are supported with MXW version 4.0.6:
  • SCM820 1.2.3
  • Shure Web Device Discovery 1.0.17
  • Shure Update Utility 2.2.1.17
• Dante Packet Bridge Support: A third-party Dante device (e.g. a Dante DSP) used with the MXWAPT can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup with multiple interfaces. See www.shure.com/faq and search on 'packet bridge'.