Software & Firmware Archives

Improvements

• General enhancements

Notes

• User Guide
• To operate this version of SBC840 with other Shure devices and software, see the following list of recommended versions:
  • Shure Update Utility 2.7.1
  • Wireless Workbench 6.15.0

Improvements

• Bug fixes

Notes

• User Guides: SBC220 | SBC240
• To operate this version of SBC220 or SBC240 with other Shure devices and software, see the following list of recommended versions:
  • Shure Update Utility 2.7.1
  • Wireless Workbench 6.15.0

Recommendation

• Update all Axient Digital devices in a configuration to the same firmware version.

Improvements

• Bug fixes

Notes

• User Guide
• Command Strings
• To operate this version of AD4Q with other Shure systems and software, see the following list of recommended versions:
  • Axient Digital AD1/2, ADX1/1M/2/2FD and AD3 Transmitters 1.3.45
  • Axient Digital AD4D/Q Receivers 1.3.45
  • Axient AXT600 Spectrum Manager 2.1.38
  • Shure Update Utility 2.7.1
  • Wireless Workbench 6.15.2
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1

Recommendation

• Update all Axient Digital devices in a configuration to the same firmware version.

Improvements

• Bug fixes

Notes

• User Guide
• Command Strings
• To operate this version of AD4D with other Shure systems and software, see the following list of recommended versions:
  • Axient Digital AD1/2, ADX1/1M/2/2FD and AD3 Transmitters 1.3.45
  • Axient Digital AD4D/Q Receivers 1.3.45
  • Axient AXT600 Spectrum Manager 2.1.38
  • Shure Update Utility 2.7.1
  • Wireless Workbench 6.15.0
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1

Recommendation

• Update all Axient Digital devices in a configuration to the same firmware version.

Improvements

• Improved ShowLink stability and performance
• Bug fixes

Notes

• User Guides: AD1 | AD2 | ADX1 | ADX1M | ADX2 | ADX2FD | AD3
• To operate this version of AD1/2, ADX1/1M/2/2FD, and AD3 with other Shure systems and software, see the following list of recommended versions:
  • Axient Digital AD1/2, ADX1/1M/2/2FD and AD3 Transmitters 1.3.45
  • Axient Digital AD4D/Q Receivers 1.3.45
  • Shure Update Utility 2.7.1
  • Wireless Workbench 6.15.0
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1

Improvements

• Support for new MXCWAPT hardware components

Known Issues

MXCWAPT

• MXCWAPT FW update with older versions of SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
• When downgrading from FW 7.0, to FW4 or lower, the process has to be done in two separate steps: First upload the MXCW640 FW to the APT via the SUU and downgrade the discussion units. Secondly downgrade the MXCWAPT from SUU.

MXCWAPT Component GUI

• When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Web Device Discovery Application shortcut. Opening APT CGUI via IP address works as designed.

MXCW640

• MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
• In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.

TPCI

• Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
• Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
• Rare TPCI errors reporting a single MXCW640’s when transitioning roles from Ambient. Resolved by restarting unit.

Software

• Shure Discovery Application missing MXCWAPT AES67 indication.

Notes

• User Guide
• To use MXCW version 7.1.3.2 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.7.1
  • Shure Web Device Discovery 1.2.17
  • Shure NFC Programming Application 1.0.3

Improvements

• Support for new MXCWAPT hardware components

Known Issues

MXCWAPT

• MXCWAPT FW update with older versions of SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
• When downgrading from FW 7.0, to FW4 or lower, the process has to be done in two separate steps: First upload the MXCW640 FW to the APT via the SUU and downgrade the discussion units. Secondly downgrade the MXCWAPT from SUU.

MXCWAPT Component GUI

• When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Web Device Discovery Application shortcut. Opening APT CGUI via IP address works as designed.

MXCW640

• MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
• In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.

TPCI

• Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
• Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
• Rare TPCI errors reporting a single MXCW640’s when transitioning roles from Ambient. Resolved by restarting unit.

Software

• Shure Discovery Application missing MXCWAPT AES67 indication.

Notes

• User Guide
• To use MXCW version 7.1.3.2 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.7.1
  • Shure Web Device Discovery 1.2.17
  • Shure NFC Programming Application 1.0.3

Improvements

• Support for new MXCWAPT hardware components

Known Issues

MXCWAPT

• MXCWAPT FW update with older versions of SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
• When downgrading from FW 7.0, to FW4 or lower, the process has to be done in two separate steps: First upload the MXCW640 FW to the APT via the SUU and downgrade the discussion units. Secondly downgrade the MXCWAPT from SUU.

MXCWAPT Component GUI

• When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Web Device Discovery Application shortcut. Opening APT CGUI via IP address works as designed.

MXCW640

• MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
• In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.

TPCI

• Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
• Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
• Rare TPCI errors reporting a single MXCW640’s when transitioning roles from Ambient. Resolved by restarting unit.

Software

• Shure Discovery Application missing MXCWAPT AES67 indication.

Notes

• User Guide
• To use MXCW version 7.1.3.2 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.7.1
  • Shure Web Device Discovery 1.2.17
  • Shure NFC Programming Application 1.0.3

Improvements

• Addressed a font size issue on smaller Android devices

Known Issues

• For devices utilizing Android OS 9, after navigating to “Settings” during playback, music tracks will pause.
  • Resolution: Navigate to “Allow Background Activity” and enable the setting.

Notes

• User Guide
• Compatible with Android 10 and higher. We can’t ensure compatibility or full feature functionality with older operating systems
• Please report problems and submit general feedback through the app (Settings > Feedback)

Improvements

• General enhancements

Known Issues

• The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Supports iPhone 6S and later – iPad and iPod Touch are not supported.
• Compatible with iOS 14.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems
• Please report problems and submit general feedback through the app (Settings > Feedback)