Software & Firmware Archives

Improvements

• Addressed bug where EQ presets are not selected properly and the currently selected preset gets stuck
• Addressed bug where EQ bands are unable to be manually adjusted after selecting a preset

Known Issues

• For devices utilizing Android OS 9, after navigating to “Settings” during playback, music tracks will pause.
  • Resolution: Navigate to “Allow Background Activity” and enable the setting.

Notes

• User Guide
• Compatible with Android 10 and higher. We can’t ensure compatibility or full feature functionality with older operating systems
• Please report problems and submit general feedback through the app (Settings > Feedback)

Improvements

• Added language support for French, German, Italian, Dutch, Portuguese, Spanish, Japanese, Indonesian, and Arabic.

Improvements

• Added language support for French, German, Italian, Dutch, Portuguese, Spanish, Japanese, Indonesian, and Arabic.

Improvements

• Backend improvements

Known Issues

• When connected to iPad via a USB-C cable, the MV7 will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real-time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• User Guide
• Firmware updates for MV7 are available in the ShurePlus MOTIV app for iOS and Android, as well as the MOTIV Desktop application
• Shure MV7 is compatible with the following recommended software versions:
  • iOS ShurePlus MOTIV 3.6.3
  • Android ShurePlus MOTIV 3.6.0
  • iOS ShurePlus MOTIV Video 1.7.1
  • Android ShurePlus MOTIV Video 1.7.0
  • ShurePlus MOTIV for Mac and Windows 1.3.1

Improvements

• Backend improvements

Known Issues

• When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real-time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• User Guide
• Firmware updates for MV88+ are available in the ShurePlus MOTIV app for iOS and Android, as well as the MOTIV Desktop application
• Shure MV88+ is compatible with the following recommended software versions:
  • iOS ShurePlus MOTIV 3.6.3
  • Android ShurePlus MOTIV 3.6.0
  • iOS ShurePlus MOTIV Video 1.7.1
  • Android ShurePlus MOTIV Video 1.7.0
  • ShurePlus MOTIV for Mac and Windows 1.3.1

Improvements

• Addressed bug where the app continuously prompts users to update firmware even when they are on the most current version

Known Issues

• A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.
• When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real-time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• MV7 User Guide
• MV88+ User Guide
• MV88 User Guide
• Frequently Asked Questions
• This app is compatible with iOS 14 or later. We can’t ensure compatibility or full feature functionality with older operating systems.
• Compatible with iPhone, iPad, iPod touch, and Apple Watch
• Please report problems and submit general feedback through the app (About > Feedback)

Improvements

• Fix for Anonymous Analytics pop-up
  • If you are a current user, you will be prompted to opt in or out of analytics again

Notes

• MV7 User Guide
• Compatible operating systems:
  • Windows 7, 8.1 and 10 (64-bit versions)
  • Intel-based Macs: Mojave, Catalina, Big Sur, and Monterey
  • Apple Silicon Macs (M1): Big Sur and Monterey
  • *If you are unsure what type of Mac you have, you can learn more here
• This version of ShurePlus MOTIV Desktop is compatible with the following firmware versions:
  • MV7 1.2.13
  • MV88+ 1.1.13

Improvements

• Addressed bug where the app crashed if moved into the background, closed, and then relaunched

Known Issues

• The FPS and resolution combinations available for selection will vary based on the user’s phone.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.

Notes

• MOTIV Video User Guide
• MV88+ Video User Guide
• MV88 User Guide
• Frequently Asked Questions
• This app is compatible with iOS 14 or later. We can’t ensure compatibility or full feature functionality with older operating systems
• Compatible with iPhone and Apple Watch – iPad and iPod Touch are not supported
• Please report problems and submit general feedback through the app (About > Feedback)

Improvements

• TalkBack improvements
• Bug fixes

Notes

• User Guide
• MV7 User Guide
• MV88+ User Guide
• Frequently Asked Questions
• Compatible with Android 10 and higher
• NOTE FOR MV88+ USERS: Learn about compatibility with your Android device at www.shure.com/motiv-compatibility.

New Features

• Video Library
• Face detection
  • Face detection is Android device- and camera-dependent. For some devices, it may not be supported at all or while using the front-facing camera.

Improvements

• TalkBack improvements
• Bug fixes

Known Issues

• The FPS and resolution combinations available for selection will vary based on the user’s phone.

Notes

• MOTIV Video User Guide
• MV88+ Video User Guide
• Frequently Asked Questions
• Compatible with Android 10 and higher
• NOTE FOR MV88+ USERS: Learn about compatibility with your Android device at www.shure.com/motiv-compatibility