Software & Firmware Archives

Improvements

• Bug Fixes

Known Issues

• The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Supports iPhone 5S and later – iPad and iPod Touch are not supported.
• Compatible with iOS 12.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback).

Important

• Shure Update Utility 2.5.0 no longer supports 32 bit.
• Shure Update Utility 2.5.0 no longer supports GLX-D, KSE1500, SHA900, and UHF-R
  • Please use Shure Update Utility 2.4.8 to update these devices and for 32bit support.

New Features

• IP Address Column: An additional column to the device list has been created to allow users to view the IP address of each device for easier management.
• Device Header Column: The header column for each device model is now able to be expanded or collapsed by a double click.

Improvements

• Enhanced UI performance, stability, and bug fixes.
• Added support for new frequency bands:
  • Axient Digital
    • China: 630.125 - 697.875 MHz frequency band (L60)
  • PSM1000
    • China: 470.125 - 509.875 MHz frequency band (G53)
    • China: 630.125 - 697.875 MHz frequency band (L60)
  • ULX-D
    • China: 470.125 - 509.875 MHz frequency band (G53)
  • QLX-D
    • China: 470.125 - 509.875 MHz frequency band (G53)

Known Issues

• PSM1000 devices with firmware version 1.1.0 or earlier must use Shure Update Utility version 2.4.1 or older.
• Version 2.4.1
  • 32-bit Windows 7, 8, 10
  • 64-bit Windows 7, 8, 10
  • 64-bit Mac OS X 10.10-10.12
  • Previous Versions
• Selecting "Help" > “Check for Shure Update Utility updates" will open Shure.com, which offers the latest version of Shure Update Utility to download. Shure Update Utility version 2.4.2 or greater will not automatically detect new versions.
• Attempts to download ULXD6/8 transmitter firmware to a ULX-D or QLX-D receiver that is not at the minimum firmware version, shown below, will fail. To update firmware for ULXD6/8 transmitters with ULX-D or QLX-D receivers:
  • Update receivers to the following minimum versions:
    • ULXD4, ULXD4D, ULXD4Q Receivers 2.1.16
    • QLXD4 Receivers 2.1.5
  • Using Shure Update Utility, download ULXD6/8 transmitter firmware to the receivers.
  • Using the FW Update menu on a receiver, update transmitters.
• Microflex Wireless devices running version 1.X firmware must first be updated to version 2.0.5 before being updated to version 3.X or later.

Notes

• Shure Update Utility is supported on the following operating systems:
  • Windows 7, 8 and 10
  • Mojave (10.14), and Catalina (10.15)

Improvements

• Updated the firmware version number for the purpose of keeping all Axient Digital firmware version numbers aligned for brand-new system installations

Notes

• User Guide
• To operate SBC840M version 1.2.109 with other Shure devices and software, see the following list of minimum versions:
  • Shure Update Utility 2.4.8
  • Wireless Workbench 6.13.3

Improvements

Updated the firmware version number for the purpose of keeping all Axient Digital firmware version numbers aligned for brand-new system installations

Notes

• User Guide
• To operate SBC840 version 1.2.109 with other Shure devices and software, see the following list of minimum versions:
  • Shure Update Utility 2.4.8
  • Wireless Workbench 6.13.3

Improvements

• Updated the firmware version number for the purpose of keeping all Axient Digital firmware version numbers aligned for brand-new system installations

Notes

• User Guides: SBC220 | SBC240
• To operate SBC220 or SBC240 1.2.109 with other Shure devices and software, see the following list of minimum versions:
  • Shure Update Utility 2.4.8
  • Wireless Workbench 6.13.3

New Feature

• Scan API now provides data per antenna

Improvements

• Support for frequency band China: 630 MHz – 698 MHz (L60)

Notes

• User Guide
• Command Strings
• To operate AD4Q 1.2.109 devices with other Shure systems and software, see the following list of minimum versions:
  • Axient Digital AD1/2 and ADX1/1M/2 Transmitters 1.2.73
  • Axient Digital AD4D/Q Receivers 1.2.73
  • Axient AXT600 Spectrum Manager 2.1.31
  • SBRC Shure Battery Rack Charger 1.1.5
  • Shure Update Utility 2.4.8
  • ShurePlus Channels 1.4.5
  • Wireless Workbench 6.13.3

New Feature

• Scan API now provides data per antenna

Improvements

• Support for frequency band China: 630 MHz – 698 MHz (L60)

Notes

• User Guide
• Command Strings
• To operate AD4D version 1.2.109 devices with other Shure systems and software, see the following list of minimum versions:
  • Axient Digital AD1/2 and ADX1/1M/2 Transmitters 1.2.109
  • Axient Digital AD4D/Q Receivers 1.2.109
  • Axient AXT600 Spectrum Manager 2.1.31
  • SBRC Shure Battery Rack Charger 1.1.5
  • Shure Update Utility 2.4.8
  • ShurePlus Channels 1.4.5
  • Wireless Workbench 6.13.3

Improvements

• Updated the firmware version number for the purpose of keeping all Axient Digital firmware version numbers aligned for brand-new system installations

Notes

• User Guides: AD1 | AD2 | ADX1 | ADX1M | ADX2 | ADX2FD
• To operate version 1.2.109 devices with other Shure systems and software, see the following list of minimum versions:
  • Axient Digital AD1/2 and ADX1/1M/2 Transmitters 1.2.109
  • Axient Digital AD4D/Q Receivers 1.2.83
  • Axient AXT600 Spectrum Manager 2.1.31
  • SBC240/840/840M Chargers 1.2.109
  • SBRC Shure Battery Rack Charger 1.1.5
  • Shure Update Utility 2.4.8
  • ShurePlus Channels 1.4.5
  • Wireless Workbench 6.13.3

Improvements

• Recently Deleted folder
• Bug fixes

Notes

• User Guide
• MV7 User Guide
• MV88+ User Guide
• Compatible with Android 8.0 and higher.
• NOTE FOR MV88+ USERS: Learn about compatibility with your Android device at www.shure.com/MOTIVcompatibility.

New Features

• Support for wired ethernet connection using a third-party adapter.
  • Your environment or system configuration may not have optimal conditions for Wi-Fi, so the app now offers the option to connect over ethernet, giving you additional confidence in your network connection.
  • Shure has tested compatibility with the Belkin Ethernet + Power Adapter with Lightning Connector.

New Device Support

• Added support for Axient Digital AD3 plug-on transmitter monitoring information
• Added support for new ULX-D properties, Scan Lock and IR Sync Lock
• Added support for new Shure frequency bands
  • Axient Digital G63 | 487.125 – 636.875 MHz
  • Axient Digital L60 | 630.125 – 697.875 MHz
  • Axient Digital P55 | 694.500 – 805.700 MHz
  • Axient Digital X56 | 960.125 – 1000.000 MHz
  • Axient Digital Z16 | 1240.125 – 1259.875 MHz
  • ULX-D G53 | 470.125 – 509.875 MHz
  • ULX-D M19 | 694.500 – 702.700 MHz
  • ULX-D Q12 | 748.300 – 757.700 MHz
  • QLX-D G53 | 470.125 – 509.875 MHz
  • QLX-D M19 | 694.500 – 702.700 MHz
  • QLX-D Q12 | 748.300 – 757.700 MHz
  • PSM1000 G53 | 470.125 – 509.875 MHz
  • PSM1000 H22 | 518.000 – 584.000 MHz
  • PSM1000 L60 | 630.125 – 697.875 MHz
  • PSM1000 M19 | 694.500 – 702.700 MHz
  • PSM1000 Q12 | 748.300 – 757.700 MHz

Improvements

• Channel rows in the channel list now indicate “discovery initialization” and “discovery error” states.
• The channel details view is now accessible when the channel is offline.
• Frequency values now include an asterisk * to indicate when a channel is using a frequency that is not being monitored by the channel’s assigned Spectrum Manager.
• Sort and Filter controls have been relocated and combined in a single card view.
• Added a Theme option to “match system”.
• The group color “white” is now “gray” to aid visibility in Light Theme.
• Added a preview cell when selecting group color.
• App Settings and About menus are now combined.

Known Issues

• When Wi-Fi and Ethernet connections are present and available, UHF-R may not be discovered or respond to property changes.
• In certain scenarios, the app may prompt for Access Control PIN even when the PIN is remembered in the app settings.
• With Axient Digital ADX2FD in FD-C mode, sometimes there is a delay in the display of Frequency 1 (F1) antenna LEDs in the channel details view. The performance of the device is unaffected.
• With Axient Digital ADX2FD in FD-C mode and Frequency 2 (F2) is turned OFF, sometimes the antenna LEDs flicker. The performance of the device is unaffected.
• With Axient Digital ADX2FD in FD-C mode, the Channel Quality meter in the list view may not match the hardware when the app is launched. To resolve this, select another channel or view and then return to the affected channel in the list.
• When Axient Digital and Axient transmitters go offline or are unlinked, sometimes their data may not be removed dynamically. To resolve this, select another channel or view and then return to the affected channel.
• When using the search bar to find a channel by frequency, the list of found channels may not update if there is an asynchronous change to the frequency value of any channel.
• Sometimes when navigating from the transmitter tab of the channel details view to the channel info view and then back, the tab selection doesn't match the page.

Notes

• User Guide
• Compatible with iPhone, iPad, and iPod touch running iOS 14, iOS 13, and iOS 12
• Monitoring and control support for Axient® Digital, Axient, UHF-R®, ULX-D®, QLX-D®, and PSM®1000 wireless systems. Previously instituted in-app purchases for editing functionality have been removed.
• For best results, ensure your connected devices are updated to the latest firmware using the Shure Update Utility desktop app.
• An 802.11, or 802.11ac wireless router is recommended for Wi-Fi connection.
• In order to view the SSID of your network connection type or SSID in the network status bar, you must permit the app access to your location. To do so, go to the Settings app on your iPhone or tablet, select Privacy > Location Services > Channels, and choose “While Using the App”.
• Demo Mode has been temporarily removed to be redesigned in a future app version.
• The channel details view landscape orientation has been removed.
• To operate ShurePlus Channels version 1.4.5 with other Shure products, reference the following list of minimum versions supported:
  • Axient 2.1.11
  • Axient Digital 1.2.83
  • QLX-D 2.3.22
  • UHF-R 1.171
  • ULX-D 2.4.9
  • PSM1000 1.7.10