Software & Firmware Archives

Improvements

• Improved pairing experience
• Improved connection speed
• Improved battery reporting
• Bug fixes

Notes

• User guide
• Firmware updates will be available in the ShurePlus PLAY app

Improvements

• Bug fixes
• Android 10 & 11 compatibility
• No longer in Beta

Notes

• MV88+ User Guide
• Compatible with Android 8.0 and higher
• NOTE FOR MV88+ USERS: Learn about compatibility with your Android device at www.shure.com/MOTIVcompatibility

New Features

• Apple Watch Control
• 'Recently Deleted' folder

Improvements

• Bug fixes

Known Issues

• A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.
• When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• MV88+ User Guide
• MV88 User Guide
• Frequently asked questions
• This app is compatible with iOS 11.3 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (About > Feedback)
• Compatible with iPhone, iPad, and iPod touch

New Features

• Apple Watch support

Improvements

• Full screen support for phones with notch
• Bug fixes

Known Issues

• The FPS and resolution combinations available for selection will vary based on the user’s phone.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.

Notes

• MOTIV Video User Guide
• MV88+ Video User Guide
• MV88 User Guide
• Supports iPhone 5S and later – iPad and iPod Touch are not supported
• Compatible with iOS 12 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (About > Feedback)

Improvements

• SIP registration fix
• Audio data transfer update
• Mute functionality fix

Improvements

• SIP registration fix
• Audio data transfer update
• Mute functionality fix

Bug Fixes

• Fixed an issue where some transmitters receive repeated RCAS command messages
• Fixed an issue where Axient Digital receivers would erroneously show a “?” battery status for Q5X transmitters
• Fixed an issue where Axient Digital receivers would incorrectly report Q5X transmitter audio as “Unknown”

Known Issues

• AD4 receivers indicate “Ready” status for a transmitter firmware update while the transmitter is in Standby mode, but the update will immediately fail.
• IR Sync may fail while loading custom groups to Q5X transmitters
• When operating Wireless Workbench or ShurePlus Channels, some labels and icons for Q5X transmitters may be missing

Notes

• This firmware is compatible with Q5X AquaMic™ and PlayerMic®
• To install Q5X firmware on devices:
  • Download Q5X 1.2.54 firmware from Shure Update Utility (user guide)
  • Connect to the AD4D or AD4Q receiver, and in the Hosted Tx section, select Q5XTx 1.2.54
  • Send the update to the receiver
  • Use IR Sync to update the transmitter firmware
• AD4D and AD4Q can only host one transmitter firmware image at a time; if you also need to update Axient Digital transmitters, please repeat the above process, but select an ADTx firmware version.
• To operate Q5X AquaMic™ and Q5X PlayerMic® version 1.2.54 with other Shure systems and software, see the following list of minimum versions:
  • AD4D 1.2.83
  • AD4Q 1.2.83
  • Wireless Workbench 6.13.3
  • ShurePlus Channels 1.4.2
  • Shure Update Utility 2.4.8
• Distributed by Shure, AquaMic™, PlayerMic® and MicCommander™ are Q5X products. For support and service, please visit www.q5x.com.

Improvements

• Bug fix for an issue where the app crashes if any previously recorded audio has a single quote in the name

Notes

• User Guide
• MV88+ User Guide
• Compatible with Android 8.0 and higher.
• NOTE FOR MV88+ USERS: Learn about compatibility with your Android device at www.shure.com/MOTIVcompatibility.

Important

• This software version is used for new SW6000 installations or to update all previous SW6000 installed versions using DIS-CCU Central Unit (CU 6005, CU 6010, CU 6011. CU 6105, CU 6110 and CU 5905 is not supported)
• This version is compatible with SW6000 Software License file v1.7 only
• No new SW6000 license is needed if updating from SW6000 v6.0.xxx or later versions
• A new SW6000 license is needed if updating from SW6000 v5.8.xxx or previous versions

New Features

• No new features are introduced in this version. Please refer to the release notes for version 9.0.12 for details about new features in version 9.0

Bug Fixes

• CDA
  • Individual voting results are shown in the CDA when secret voting is selected
  • Customer-inserted Mimic icons in voting configuration are switched
• CUA
  • When a secret vote is performed on the CUA, it is not indicated in the buttons that a vote has been cast
  • The 'Cancel' voting button is not available even if it is configured in voting config

Notes

• To operate MXC devices with SW6000 version 9.0, see the following list of minimum software and firmware versions:
  • MXC firmware release 9.0

Improvements

• Added support for new RF bands

Bug Fixes

• Fixed issues with Axient Digital-enabled Q5X wireless transmitters:
• Fixed an issue with the battery display
• Fixed an issue where AD4 receivers incorrectly reported mute status
• Fixed an issue where transmitters status is shown as “Ready” for firmware update when on Standby mode
• Fixed an issue where the transmitter fails to sync while loading custom groups

Notes

• User Guide
• Command Strings
• We recommend updating all devices used together to the same firmware version.
• To operate AD4Q version 1.2.83 devices with other Shure systems and software, see the following list of minimum versions:
  • Axient Digital AD1/2 and ADX1/1M/2 Transmitters 1.2.83
  • Axient Digital AD4D/Q Receivers 1.2.83
  • Axient AXT600 Spectrum Manager 2.1.31
  • SBRC Shure Battery Rack Charger 1.1.5
  • Shure Update Utility 2.4.8
  • ShurePlus Channels 1.4.2
  • Wireless Workbench 6.13.3