Software & Firmware Archives

Improvements

• Fixed issue with Room Design feature

Improvements

• Bug fixes

Known Issues

• The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Supports iPhone 6S and later – iPad and iPod Touch are not supported.
• Compatible with iOS 14.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback).

Improvements

• Bug fixes

Known Issues

• For devices utilizing Android OS 9, after navigating to “Settings” during playback, music tracks will pause.
  • Resolution: Navigate to “Allow Background Activity” and enable the setting.

Notes

• User Guide
• Compatible with Android 9.0 and higher. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback)

Important

• If you’re currently running IntelliMix Room 1.0, you must update to 2.0 first before installing 3.0 or later
• To fully configure IntelliMix Room, download and install Shure Designer on a separate computer. Shure does not support installing Designer and IntelliMix Room on the same computer.

Bug Fixes

• Resolved LED mute synchronization issues with Zoom Client for Meetings (5.8.6 and later) and Zoom Rooms (5.9.1 and later).
• Resolved issues with certain Network Interface Cards (NICs) not being recognized by IntelliMix Room.

Known Issues

• Packet scanning security software may cause audio performance issues with IntelliMix Room.
• In order to transition from a trial license to a paid license before trial expiration, the IntelliMix Room endpoint must be deactivated and reactivated. Otherwise, the entire trial license term will be used before the paid license.
• When renewing a license, IntelliMix Room will use the 90-day grace period of the expired license before activating the new, renewed license. After the grace period ends, the new license will automatically activate and the expiration message in the user interface will disappear.
• In scenarios where many NICs or audio soundcards are connected to the IntelliMix Room host computer, IntelliMix Room may not be discoverable in Designer software. Remove or disable some of the NICs or audio soundcards to enable discovery in Designer software.
• In some scenarios where IntelliMix Room is installed onto a kiosk-type device and the PC output is selected as the Realtek audio output, audio will not pass through IntelliMix Room to the Realtek audio output for up to 5 minutes after PC reboot.
• In some scenarios, especially if rebooting computers via removing the power cable, mute sync between IntelliMix Room and the software codec can stop working. To resolve the issue, disable and re-enable the “HID-compliant headset” found under the “Shure IntelliMix Virtual Audio” USB Input Device within Window’s “Device Manager”.
• Changing the System Name of the host computer after installation of IntelliMix Room also changes the Dante Device name in Dante Controller. The Shure device name stays the same. This does not affect device performance and can be ignored.
• Ensure that the system/device name of the computer running IntelliMix Room is unique and follows Microsoft Window’s recommendation of 15 characters or less. IntelliMix Room relies on this unique name for proper Shure and Dante network operation.
• In some scenarios, the computer running IntelliMix Room must be rebooted after a Zoom Rooms update occurs on the same computer.
• Allowing a system running IntelliMix Room to enter a sleep state can cause issues with IntelliMix Room’s logic and mute sync functionality. A reboot of the computer resolves the issue.
• When canceling an upgrade of IntelliMix Room and performing a “roll back,” the UI confirmation mentions “upgrade success” when it should mention “roll back success.” IntelliMix Room will successfully roll back to the previous version.
• If you update IntelliMix Room on a kiosk-type device using a remote desktop connection, log in to the admin account of the device after the update finishes and the device reboots. This step makes IntelliMix Room available as an audio device on the operating system.

Notes

• User Guide
• Installation and Deployment Guide
• Quick Start Guide
• This version of IMX Room is compatible with the following software and firmware versions:
  • Designer 4.6.0
  • ANI22/ANI4IN/ANI4OUT 4.6.6
  • ANIUSB-MATRIX 4.6.7
  • MXA310 4.6.3
  • MXA910 4.6.6
  • MXA710 1.4.2
  • MXA Mute 1.4.4
  • Microflex Wireless 9.0.4
  • P300 4.6.6

Improvements

• Bug fixes

Notes

• User Guide
• Firmware updates for AONIC 50 are available in the ShurePlus PLAY app for iOS and Android

Important

• If you have installed Shure Designer, you need to update to Designer v4.3 or higher before installing Microflex Wireless Software.
• Simultaneous runtime operation of Microflex Wireless Software with Shure Wireless Workbench is not supported, but both may be installed on the same computer.
• If the desired NIC is not selectable during the software installation, or does not show up in runtime in the Settings of Microflex Wireless Software, ensure the interface is enabled and is active (i.e. Ethernet cable plugged in & has activity LED’s)
• Update any MXW devices which are below the minimum supported firmware 8.0.3 by using the Shure Update Utility (SUU) found here.  Please note – should the firmware version used be older than 5.2.2, it is advised to upgrade to version 5.2.2 first before updating to any subsequent more recent releases. Close the SUU when complete.

New Features

• MXW mic naming. Enables to assign a custom mic name to each individual mic via MXW Software from version 1.2 onwards. That mic name is retained by the mic and will be shown in MXW Software whenever the mic is linked to an MXW APT anywhere on the network.
• Enabled password protection for network chargers (MXWNCS)

Improvements

• Removed the browser-based Web-UI
• Web-UI replaced by a simplified “Thin-UI” with simple network settings, still available via browser-based access for APT and NCS.

Notable workflow differences from MXW legacy Flash User Interface

• Prior to setup, a passphrase is required to initialize the device(s) (MXWAPT, MXWANI). The passphrase will be applied to all discovered devices which need initialization. This passphrase must be entered to access the devices.  As in the Flash UI, all MXWAPTs in a configuration share a passphrase but each MXWANI’s passphrase is independent.
  • CHANGED: MXWNCS networked chargers now also require authentication, so users need to log in to change device properties
  • For a given MXWAPT’s Utility Page, the listed devices will be only those which have already been discovered.
  • For a given MXWAPT’s Configuration page, all discovered devices which are open for association are selectable. However only devices which share the subnet of the viewed MXWAPT will successfully route Dante or link microphones with that MXWAPT.
• SystemOn server-based software is recommended for remote monitoring and control where customized user accounts with optional alerts are required.  See www.shure.com/systemon to download.
• Double-click the MXWNCS from the Devices view to set the charger’s IP addresses as well as other device properties.
• Language selection is done in the MXW Software Settings tab
• Shure Device Discovery software is no longer needed for typical setups. Microflex Wireless Software displays the discovered devices in the Devices list.
• The "Lock Configuration" feature available in the MXW legacy Flash user interface has been removed in Microflex Wireless Software.
• In the Devices view, "Configuration Status" is introduced. New/uninitialized MXWAPTs are designated "OPEN."  After setup, each MXWAPT configuration will have 1 "Primary" MXWAPT, and up to 9 "Secondary" MXWAPTs.  Sorting by "Primary" is a convenience for larger MXW deployments.  Note also that the Primary MXWAPT is the device that is initially viewed when opening any of the Secondary MXWAPTs in the same configuration.

Known Issues

• In some network scenarios with larger configurations, some actions will take slightly longer. For example, networks of 100-200 devices may take 30-60 seconds for all devices to be discovered.
• Microflex Wireless Software and Shure SystemOn software are not supported on the same computer. However, you can access the SystemOn server via the same computer’s web browser.
• When monitoring an MXWAPT channel that utilizes both a Primary and a Secondary mic on the same channel, there is no auto-switch functionality to display the on-air microphone.
  • Workaround: manually select the Primary or Secondary mic to display.
• Microflex Wireless Software must be restarted after Shure Designer 4.3 is uninstalled.
• Issues with the Dante interface may cause discovery issues with Microflex Wireless Software

Notes

• Microflex Wireless User Guide
• To operate this version of Microflex Wireless Software with other Shure networked systems, see the following list of recommended firmware versions:
  • Microflex Wireless (MXW) 10.0.6
  • SCM820 1.4.3
• Requires Windows 10, 64-bit
• Requires macOS 10.14 (Mojave), 10.15 (Catalina), 11.0 (Big Sur) or 12.0 (Monterrey)

These release notes cover the following models: 

• MXWNCS2/4/8 Networked Charging Stations
• MXWANI4/8 Audio Network Interfaces
• MXWAPT2/4/8 Access Point Transceivers
• MXW1/2/6/8 Wireless Microphones

Important

• Update any MXW devices which are below the minimum supported firmware 8.0.3 by using the Shure Update Utility (SUU) found here.  Please note – should the firmware version used be older than 5.2.2, it is advised to upgrade to version 5.2.2 first before updating to any subsequent more recent releases. Close the SUU when complete.

New Features

• MXW mic naming. Enables to assign a custom mic name to each individual mic via MXW Software from version 1.2 onwards. That mic name is retained by the mic and will be shown in MXW Software whenever the mic is linked to an MXW APT anywhere on the network.
• Custom Mic naming above also enabled via TPCI protocol

Improvements

• Removed the browser-based Web-UI
• Web-UI replaced by a simplified “Thin-UI” with simple network settings, still available via browser-based access for APT and NCS
• Added support for Thin UI lockout for ANI
• ACN protocol update to use a fixed port allocation for VPN access

Bug Fixes

• Fixed for all MXW components: Repetitive opening and closing of the TPCI port (2202), in excess of 250K cycles, causes TPCI port to no longer respond.

Known Issues

• Multiple Primary Leader Clocks in Dante Controller might appear with mix of AES67 enabled on an MXW-APT as well as an Axient-Digital system on the same subnet

Notes

• Related Links
  • Crestron/AMX Control Strings
  • Quick Start Guide
  • User Guide
• To operate this version of MXW with other Shure networked systems, see the following list of recommended software and firmware versions:
  • SCM820 1.4.3
  • Shure Web Device Discovery 1.2.17
  • Shure Update Utility 2.7.0
  • SystemOn 4.6.0

These release notes cover the following models: 

• MXWNCS2/4/8 Networked Charging Stations
• MXWANI4/8 Audio Network Interfaces
• MXWAPT2/4/8 Access Point Transceivers
• MXW1/2/6/8 Wireless Microphones

Important

• Update any MXW devices which are below the minimum supported firmware 8.0.3 by using the Shure Update Utility (SUU) found here.  Please note – should the firmware version used be older than 5.2.2, it is advised to upgrade to version 5.2.2 first before updating to any subsequent more recent releases. Close the SUU when complete.

New Features

• MXW mic naming. Enables to assign a custom mic name to each individual mic via MXW Software from version 1.2 onwards. That mic name is retained by the mic and will be shown in MXW Software whenever the mic is linked to an MXW APT anywhere on the network.
• Custom Mic naming above also enabled via TPCI protocol

Improvements

• Removed the browser-based Web-UI
• Web-UI replaced by a simplified “Thin-UI” with simple network settings, still available via browser-based access for APT and NCS
• Added support for Thin UI lockout for ANI
• ACN protocol update to use a fixed port allocation for VPN access

Bug Fixes

• Fixed for all MXW components: Repetitive opening and closing of the TPCI port (2202), in excess of 250K cycles, causes TPCI port to no longer respond.

Known Issues

• Multiple Primary Leader Clocks in Dante Controller might appear with mix of AES67 enabled on an MXW-APT as well as an Axient-Digital system on the same subnet

Notes

• Related Links
  • Crestron/AMX Control Strings
  • Quick Start Guide
  • User Guide
• To operate this version of MXW with other Shure networked systems, see the following list of recommended software and firmware versions:
  • SCM820 1.4.3
  • Shure Web Device Discovery 1.2.17
  • Shure Update Utility 2.7.0
  • SystemOn 4.6.0

These release notes cover the following models: 

• MXWNCS2/4/8 Networked Charging Stations
• MXWANI4/8 Audio Network Interfaces
• MXWAPT2/4/8 Access Point Transceivers
• MXW1/2/6/8 Wireless Microphones

Important

• Update any MXW devices which are below the minimum supported firmware 8.0.3 by using the Shure Update Utility (SUU) found here.  Please note – should the firmware version used be older than 5.2.2, it is advised to upgrade to version 5.2.2 first before updating to any subsequent more recent releases. Close the SUU when complete.

New Features

• MXW mic naming. Enables to assign a custom mic name to each individual mic via MXW Software from version 1.2 onwards. That mic name is retained by the mic and will be shown in MXW Software whenever the mic is linked to an MXW APT anywhere on the network.
• Custom Mic naming above also enabled via TPCI protocol

Improvements

• Removed the browser-based Web-UI
• Web-UI replaced by a simplified “Thin-UI” with simple network settings, still available via browser-based access for APT and NCS
• Added support for Thin UI lockout for ANI
• ACN protocol update to use a fixed port allocation for VPN access

Bug Fixes

• Fixed for all MXW components: Repetitive opening and closing of the TPCI port (2202), in excess of 250K cycles, causes TPCI port to no longer respond.

Known Issues

• Multiple Primary Leader Clocks in Dante Controller might appear with mix of AES67 enabled on an MXW-APT as well as an Axient-Digital system on the same subnet

Notes

• Related Links
  • Crestron/AMX Control Strings
  • Quick Start Guide
  • User Guide
• To operate this version of MXW with other Shure networked systems, see the following list of recommended software and firmware versions:
  • SCM820 1.4.3
  • Shure Web Device Discovery 1.2.17
  • Shure Update Utility 2.7.0
  • SystemOn 4.6.0

These release notes cover the following models: 

• MXWNCS2/4/8 Networked Charging Stations
• MXWANI4/8 Audio Network Interfaces
• MXWAPT2/4/8 Access Point Transceivers
• MXW1/2/6/8 Wireless Microphones

Important

• Update any MXW devices which are below the minimum supported firmware 8.0.3 by using the Shure Update Utility (SUU) found here.  Please note – should the firmware version used be older than 5.2.2, it is advised to upgrade to version 5.2.2 first before updating to any subsequent more recent releases. Close the SUU when complete.

New Features

• MXW mic naming. Enables to assign a custom mic name to each individual mic via MXW Software from version 1.2 onwards. That mic name is retained by the mic and will be shown in MXW Software whenever the mic is linked to an MXW APT anywhere on the network.
• Custom Mic naming above also enabled via TPCI protocol

Improvements

• Removed the browser-based Web-UI
• Web-UI replaced by a simplified “Thin-UI” with simple network settings, still available via browser-based access for APT and NCS
• Added support for Thin UI lockout for ANI
• ACN protocol update to use a fixed port allocation for VPN access

Bug Fixes

• Fixed for all MXW components: Repetitive opening and closing of the TPCI port (2202), in excess of 250K cycles, causes TPCI port to no longer respond.

Known Issues

• Multiple Primary Leader Clocks in Dante Controller might appear with mix of AES67 enabled on an MXW-APT as well as an Axient-Digital system on the same subnet

Notes

• Related Links
  • Crestron/AMX Control Strings
  • Quick Start Guide
  • User Guide
• To operate this version of MXW with other Shure networked systems, see the following list of recommended software and firmware versions:
  • SCM820 1.4.3
  • Shure Web Device Discovery 1.2.17
  • Shure Update Utility 2.7.0
  • SystemOn 4.6.0