Software & Firmware Archives

Improvements

• Addressed bugs related to app crashes

Known Issues

• A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.
• When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real-time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• MV7 User Guide
• MV88+ User Guide
• MV88 User Guide
• Frequently Asked Questions
• This app is compatible with iOS 14 or later. We can’t ensure compatibility or full feature functionality with older operating systems.
• Compatible with iPhone, iPad, iPod touch, and Apple Watch
• Please report problems and submit general feedback through the app (About > Feedback)

Improvements

• App optimization
• Internal fixes
• General improvements

Notes 

• SBC250 User Guide
• SBC450/850 User Guide
• To set up ULXD6/8 transmitters to receive firmware updates while docked in SBC250/450/850 Networked Charging Stations, follow these steps:
  1. Place transmitters on a charging station and ensure the charging station is connected to the network.
  2. Launch Shure Update Utility to find firmware updates.
  3. Download updates and select Send Updates.
• To operate this version of SBC250/450/850 with other Shure networked systems and software, see the following list of recommended versions:
  • ULX-D ULXD6/8 Transmitters and ULXD4/4D/4Q Receivers 2.6.3
  • Wireless Workbench 6.15.0
  • Shure Update Utility 2.7.1

Important

• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Notes

• User Guide
• To update firmware for ULXD6/8 transmitters with ULX-D or QLX-D receivers:
  1. Update receivers to the following minimum versions:
     • ULXD4, ULXD4D, and ULXD4Q Receivers 2.1.16 or higher
     • QLXD4 Receivers 2.1.5 or higher
  2. Using Shure Update Utility, download ULXD6/8 transmitter firmware to the receivers.
  3. Using the FW Update menu on a receiver, update transmitters.
• To update ULXD6/8 transmitters firmware while they are docked in an SBC250/450/850 Networked Charging Station:
  1. Place transmitters on charging station and ensure charging station is connected to the network.
  2. Launch Shure Update Utility to find firmware updates.
  3. Download updates and select Send Updates.
• To operate this version of ULXD6/8 devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULXD1/2/6/8 Transmitters and ULXD4/4D/4Q Receivers 2.6.3
  • SBC250/450/850 Networked Charging Stations 2.6.3
  • QLX-D QLXD1/2 Transmitters and QLXD4 Receivers 2.4.7
  • Wireless Workbench 6.15.0
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1
  • Shure Update Utility 2.7.1

Important

• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Notes

• User Guide
• To update firmware for ULXD6/8 transmitters with ULX-D or QLX-D receivers:
  1. Update receivers to the following minimum versions:
     • ULXD4, ULXD4D, and ULXD4Q Receivers 2.1.16 or higher
     • QLXD4 Receivers 2.1.5 or higher
  2. Using Shure Update Utility, download ULXD6/8 transmitter firmware to the receivers.
  3. Using the FW Update menu on a receiver, update transmitters.
• To update ULXD6/8 transmitters firmware while they are docked in an SBC250/450/850 Networked Charging Station:
  1. Place transmitters on charging station and ensure charging station is connected to the network.
  2. Launch Shure Update Utility to find firmware updates.
  3. Download updates and select Send Updates.
• To operate this version of ULXD6/8 devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULXD1/2/6/8 Transmitters and ULXD4/4D/4Q Receivers 2.6.3
  • SBC250/450/850 Networked Charging Stations 2.6.3
  • QLX-D QLXD1/2 Transmitters and QLXD4 Receivers 2.4.7
  • Wireless Workbench 6.15.0
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1
  • Shure Update Utility 2.7.1

Improvements

• Information about the hardware revision is displayed in the UTILITY > VERSION menu

Bug Fixes

• Temperature information is reported accurately across Shure ULX-D hardware and Shure software

Notes

• User Guide
• To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULX-D ULXD4/4D/4Q Receivers 2.6.3
  • Axient AXT600 Spectrum Manager 2.1.38
  • Wireless Workbench 6.15.0
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1
  • Shure Update Utility 2.7.1

Improvements

• Information about the hardware revision is displayed in the UTILITY > VERSION menu

Bug Fixes

• Temperature information is reported accurately across Shure ULX-D hardware and Shure software

Notes

• User Guide
• To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULX-D ULXD4/4D/4Q Receivers 2.6.3
  • Axient AXT600 Spectrum Manager 2.1.38
  • Wireless Workbench 6.15.0
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1
  • Shure Update Utility 2.7.1

Improvements

• Information about the hardware revision is displayed in the UTILITY > VERSION menu

Bug Fixes

• Temperature information is reported accurately across Shure ULX-D hardware and Shure software

Notes

• User Guide
• To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULX-D ULXD4/4D/4Q Receivers 2.6.3
  • Axient AXT600 Spectrum Manager 2.1.38
  • Wireless Workbench 6.15.0
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1
  • Shure Update Utility 2.7.1

Important

• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Support for added hardware revisions

Known Issues

• Group Scan Deployment and Custom Group Load may not work with other ULXD4/ULXD4D/ ULXD4Q that are running older firmware versions

Notes

• User Guide
• ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER
• To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULXD1/2/6/8 Transmitters and ULXD4/4D/4Q Receivers 2.6.3
  • SBC250/450/850 Networked Charging Stations 2.6.3
  • Axient AXT600 Spectrum Manager 2.1.38
  • Wireless Workbench 6.15.0
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1
  • Shure Update Utility 2.7.1

Important

• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Support for added hardware revisions

Known Issues

• Group Scan Deployment and Custom Group Load may not work with other ULXD4/ULXD4D/ ULXD4Q that are running older firmware versions

Notes

• User Guide
• ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER
• To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULXD1/2/6/8 Transmitters and ULXD4/4D/4Q Receivers 2.6.3
  • SBC250/450/850 Networked Charging Stations 2.6.3
  • Axient AXT600 Spectrum Manager 2.1.38
  • Wireless Workbench 6.15.0
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1
  • Shure Update Utility 2.7.1