Software & Firmware Archives

Improvements

• Firmware update improvements

Notes

• User Guide
• Command Strings
• To operate this version of MXA710 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXA710 with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 6.0.0
  • ANI22/ANI4IN/ANI4OUT 6.0.41
  • ANIUSB 6.0.44
  • MXA310 6.0.23
  • MXA910 6.0.24
  • MXA920 6.0.38
  • MXA901 6.0.39
  • MXA902 6.0.33
  • MXN5-C 6.0.17
  • MXA-MUTE 6.0.25
  • MXW 10.0.X
  • P300 6.0.41
  • ULXD4D/4Q 2.8.7
  • SCM820 1.4.3
  • Shure Update Utility 2.8.5
  • Shure Web Device Discovery 1.2.17

Improvements

• Firmware update improvements

Known Issues

• P300 Shure Audio Encryption sometimes has a brief crackling sound on audio after muting
• P300 firmware periodically adds new properties. The P300 may become undiscoverable if downgrading to firmware without the new properties and may need a factory reset to become discoverable.

Notes

• User Guide
• Command Strings
• To operate this version of P300 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (macOS)
• To operate this version of P300 with Microsoft Teams, reference the following minimum versions:
  • Microsoft Teams Desktop: 1.3.00.24755
  • Microsoft Teams Rooms: 4.6.20.0
• To operate this version of P300 with other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 6.0.0
  • ANI22/ANI4IN/ANI4OUT 6.0.41
  • ANIUSB 6.0.44
  • MXA310 6.0.23
  • MXA710 6.0.27
  • MXA910 6.0.24
  • MXN5-C 6.0.17
  • MXA-MUTE 6.0.25
  • MXW 10.0.X
  • Shure Update Utility 2.8.5
  • Shure Web Device Discovery 1.2.17

Improvements

• Firmware update improvements

Known Issues

• P300 Shure Audio Encryption sometimes has a brief crackling sound on audio after muting
• P300 firmware periodically adds new properties. The P300 may become undiscoverable if downgrading to firmware without the new properties and may need a factory reset to become discoverable.

Notes

• User Guide
• Command Strings
• To operate this version of P300 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (macOS)
• To operate this version of P300 with Microsoft Teams, reference the following minimum versions:
  • Microsoft Teams Desktop: 1.3.00.24755
  • Microsoft Teams Rooms: 4.6.20.0
• To operate this version of P300 with other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 6.0.0
  • ANI22/ANI4IN/ANI4OUT 6.0.41
  • ANIUSB 6.0.44
  • MXA310 6.0.23
  • MXA710 6.0.27
  • MXA910 6.0.24
  • MXN5-C 6.0.17
  • MXA-MUTE 6.0.25
  • MXW 10.0.X
  • Shure Update Utility 2.8.5
  • Shure Web Device Discovery 1.2.17

Improvements

• Bug fixes

Notes

• User Guide
• Command Strings
• To operate this version of MXA902 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXA902 with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 6.0.0
  • IntelliMix Room 4.2.0
  • ANI22/ANI4IN/ANI4OUT 6.0.41
  • ANIUSB 6.0.44
  • MXA310 6.0.23
  • MXA710 6.0.27
  • MXA910 6.0.24
  • MXA920 6.0.38
  • MXA901 6.0.39
  • MXN5-C 6.0.17
  • MXA-MUTE 6.0.25
  • P300 6.0.41
  • Shure Update Utility 2.8.5
  • Shure Web Device Discovery 1.2.17

Improvements

• Bug fixes

Notes

• User Guides
  • MOTIV Mix
  • MV7+
• System Requirements:
  • Minimum 8 GB of RAM
  • 20% or more hard disk space recommended
• Shure MOTIV Desktop App should be uninstalled before using MOTIV Mix

Compatibility

• Compatible operating systems:
  • Windows 10
  • macOS 12 and higher
• ARM-based processors are not currently supported
• This version of MOTIV Mix is compatible with the following recommended firmware versions:
  • MV7+ 1.1.0.17
  • MV7 1.2.18
  • MVX2U 1.1.1
  • MV88+ 1.1.17

Information

• We are ending support for ShurePlus MOTIV Desktop. For a better experience, please download our new app, MOTIV Mix.

Notes

• User Guides
  • MV7
  • MVX2U
• Compatible operating systems:
  • Intel-based Macs: Big Sur, Monterey, and Ventura
  • Apple Silicon Macs (M1 and M2): Big Sur, Monterey, and Ventura
  • *If you are unsure what type of Mac you have, you can learn more here
• This version of ShurePlus MOTIV Desktop is compatible with the following recommended firmware versions:
  • MVX2U 1.1.1
  • MV7 1.2.18
  • MV88+ 1.1.17
• We recommend updating to the latest firmware versions for the best experience

Improvements

• Bug fixes

Notes

• User Guide
• To operate this version of GLXD+ with other Shure systems and software, see the following list of recommended versions:
  • GLXD1/2+ Transmitters 2.0.18
  • GLXD4/4R/6+ Receivers 2.0.18
  • Shure Update Utility 2.8.5

Improvements

• Backend improvements

Notes

• User Guide
• Firmware updates for MVX2U are available in MOTIV Mix and the MOTIV Desktop application
• MVX2U is compatible with the following recommended software versions:
  • MOTIV Mix 1.1.1
  • ShurePlus MOTIV Desktop 1.5.4

Improvements

• Bug fixes

Known Issues

• The FPS and resolution combinations available for selection will vary based on the user’s phone.

Notes

• User Guides
  • MOTIV Video
  • MoveMic
  • MV7+
  • MV7
  • MV88+
• Frequently Asked Questions
• Please report problems and submit general feedback through the app (About > Feedback)

Compatibility

• This app is compatible with Android 11 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.

Improvements

• Bug fixes and general improvements

Known Issues

• The optional ARRAY_HEIGHT_OVERRIDE value sent via command strings must be resent upon power cycle
• If the ARRAY_HEIGHT_OVERRIDE command is used to set a height that is outside the valid range (122-914 cm), the command will not display an error but internally, the value will be rejected from being set
• Acoustic reflections from tables can sometimes be mistaken by the MXA920 as another source/talker location.  The symptom is a second talker location coordinate set in front of and higher than the actual talker.
  • Workaround: Place Coverage Areas to minimize pick-up of table surface reflections
• Channel Names are not set in the initial attempt of ‘push-to-Dante’. Dante interface resets when Device Name is set.
  • Workaround: Channel Names are set on the 2nd attempt
• MXA920 LED does not stay on after a reboot if the light settings are set to Unmute = Blue, Mute = Red. Other light combinations work as expected after reboot.
• When a muted dynamic coverage area is moved when a dedicated coverage area has also been established, the mix output of the MXA920 has low-level audio from outside the dedicated coverage area limits.
  • Workaround: Unmute and Mute the dynamic coverage area after a dynamic coverage area is moved

Notes

• User Guide
• Command Strings
• Note that Talker Position Events are published for talkers in a coverage area regardless of the mute status of the coverage area.  To fully inform camera switching decision logic, subscribe to the Coverage Area Mute Status. See https://pubs.shure.com/command-strings for further information
• To operate this version of MXA920 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXA920 with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 6.0.0
  • IntelliMix Room 4.2.0
  • ANI22/ANI4IN/ANI4OUT 6.0.41
  • ANIUSB 6.0.44
  • MXA310 6.0.23
  • MXA710 6.0.27
  • MXA910 6.0.24
  • MXA901 6.0.39
  • MXA902 6.0.33
  • MXN5-C 6.0.17
  • MXA-MUTE 6.0.25
  • P300 6.0.41
  • Shure Update Utility 2.8.5
  • Shure Web Device Discovery 1.2.17