Software & Firmware Archives

Important

• ULXD4D and ULXD4Q receivers running firmware prior to 1.4.8 must be updated to 1.4.8 before updating to newer versions.
• ULXD4D and ULXD4Q receivers running firmware between 1.4.8 and 2.0.28 must be updated to 2.0.28 before updating to newer versions.
• After 2.0.28 is installed, ULXD4D and ULXD4Q receivers can be updated to the latest available firmware version.
• ULX-D devices that are downgrading to 1.5.6 may report a false failure.
  • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.

Improvement

• Added new frequency band Z16 (1240 – 1260 MHz) for Japan

Notes

• Fixed bug relating to encryption mismatch conditions.
• Fixed IR LED behavior when firmware updating transmitters.
• Transmitters to be used with receivers must be updated via IR. After the receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER.
• For operation of ULX-D devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with ULX-D version 1.7.34:
  • QLX-D Receiver 1.0.15

• Initial release

IMPROVEMENTS

• Added language support for Simplified Chinese, Traditional Chinese, Japanese and Korean
• Improved battery life

• Initial release

IMPROVEMENTS

• Added language support for Simplified Chinese, Traditional Chinese, Japanese and Korean
• Improved battery life

Feature Release

Important

• This version is a feature release for v6.0 to v6.2.184 aimed for systems with CU 6005, CU 6010, CU 6011, CU 61xx and DIS_CCU Central Units
• CU 6005/CU 6010 and CU 6011 Central Units are supported with the following exceptions:
  • Option to send messages to group of participants in addition to one/all participants” is not supported
  • Reply feature is not supported
• CU 6005/CU 6010 or CU 6011 Central Units will not be supported on new feature releases of SW 6000.
• Version 6.3.21 is the last feature release supporting those central units.
• Maintenance releases branched out from 6.3.21 will be available to address possible bug fixes related to v6.3.21/CU 60xx.

New Features

• Option to send messages to group of participants in addition to one/all participants (not supported with CU 6005/CU 6010 or CU 6011)
• Received messages are displayed in a message list and kept until deleted or the user logs out or the conference is stopped
• A "Show on CUA" option for CDA screens in the CAA application is added. Used for disabling customised CDA screens which shall not be selectable in the CUA
• Support for WIN10 Operating System
• Custom reports are released in a separate zip file and are not part of the installation files

Improvements

CDA

• Customised Agenda: Added sorting option ‘Original’ in the filter option
• Customised Agenda: A parameter: ‘MaxItemsBefore’ has been added, which defines the number of items to show before the current subject
• Customised Agenda: TitleWithDescription shows now ShortDescription if Description does not exist
• Customised Agenda: Option to filter Agenda by ‘Level’
• Customised Outline is removed if no delegate picture is available
• Customised Request list Header are not glued to Request list anymore
• Command line parameter introduced: -Trace “Hittest”. This parameter enables i.e. scrolling for some lists in the CDA.
• Hiding hours count
• Labels updated : 10503 + 10515 + 12524
• Voting time animation are now by default turned off

CAA

• Inserting of seats on Mimic will now insert the seats sorted by Seat Number
• SW6000 is now getting the culture codes, which are available from Windows operation system, during installation

CUA

• Width of window and column in CUA-Display Control screen adjusted
• Database selection changed to be available only for technician

Bug Fixes

CDA

• Agenda import from Word : CDA only shows 1/2 line
• Blank page after display shifting
• Conference Display - update button not enabled
• Connection loss during conference
• Connection screen and custom screen mixed up
• Crashing during fast display shifting
• Custom display fading error
• Custom request list also shows speaker
• Editor cannot save background image to skin
• Group time is not removed when new timers are loaded
• Hide groups without time limits
• Hours are not shown on default
• Labels missing for alternative language
• Mimic, where the vertical dimension is larger than the horizontal dimension is not scaled correctly
• Old voting data is visible for about 1 second, before new data is shown
• Optimization: Slow agenda loading
• Page switching happens just after display shift
• Reconnect during display shift
• Skin editor - background color editor not working
• Slow updating with custom Group Sorting
• Speech-time counters are shown for groups with group speech time disabled
• The command line parameter, -mode offline - will not start up the CDA UI

CUA

• CUA/CAA MSMQ connections problems
• Ambient enable/disable control from CUA mimic are broken
• Duplicated delegate after re-arranging in-request queue, with CCU
• Exception after meeting date expiration
• Exception when a delegate login on a DC69
• Exception when selecting Database connection
• Exception when turning on chairman mic from CUA
• Microphone control get slow at times
• Multi Room not working at all.
• No microphone control in CUA when using Multi Room connections
• Registration and Voting button problems
• Registration error - sometimes all delegates are not logged in
• Reply not removed after delegate have been speaking on Podium
• Some delegates cannot vote periodically
• Termination at conference start
• Version info visible twice on front page
• Web service duplicate text error
• Will not start up if user.config AppData cannot be loaded
• With max. resolution - do not start up centred after installation
• Wrong Agenda title in Description view
• Error correction for group speech time adjustment

CUI

• CUI/CUA/Voting time is not set correctly during meetings
• Changing speech time configuration has no effect
• Command line parameter -Createlogs do not enable logging
• ‘Object Disposed Exception’ after 3-4 hours of static use

CAA

• Agenda import from Word - label missing
• Agenda import from Word - Long/short description error
• Cannot be closed - but has to be terminated with task manager very often
• Can't add new CDA
• CDA conference settings are stored, even if cancel is selected
• CDA configuration text error
• Deleting languages cause an SQL error
• Exception when deleting CAA Multi room configuration
• Incorrect Error message for Voting reports - if no Agenda have been active in conference
• Installation overwrites the default custom mimic image
• Label errors - Label ID 3119 and 3818
• Licensing issue with CDA Skin and List Format, license SW 6060
• Mimic configuration - search order arrow not visible
• Registration report cannot be created, if no subject has been set
• Remove or disable the 'No CUA Control' button
• Report generation very often cause CAA to crash
• Selecting a delegate picture of a wrong file format issues a wrong error message
• Setup/Equipment list: 'Zeroes' shown when units are rolling in with the window open
• Sorting missing in CDA configuration in Conference Options
• Voting Conference log report's cannot be generated
• Web service setup window - resize working incorrectly
• Weird default filename when importing labels
• Problem deleting old AO’s

These release notes cover the following models:

• MXWNCS2/4/8 Networked Chargers
• MXWANI4/8 Audio Network Interfaces
• MXWAPT2/4/8 Access Point Transceivers
• MXW1/2/6/8 Wireless Microphones

NEW FEATURES

• 2-Channel System: Support for new models MXAPT2 and MXWNCS2. Update all MXW components in a configuration to the same firmware version to ensure compatibility.
• Pair a Spare: Create MXW microphone sets by linking two MXW microphones to the same APT channel slot. Link a bodypack and handheld to the same channel and allow the presenter to select between the two options. Link two of the same microphone types to the same channel to have a back-up microphone ready. The microphone that is powered first on a given channel will exclusively occupy the RF/audio channel. To use the feature, go to the browser-based interface for the MXWAPT. To set a group command for all channels, select Link All Primary or Link All Secondary from the Configuration tab. To set a command for a single channel, go the Monitor tab.
• Remote Pairing: Link an MXW microphone to any MXW access point on a network, including across subnets. Custom control system programming is required and details are available at MXW Creston/AMX Control Strings.
• Battery Cycle Count Reset: Reset the charge cycle count of a microphone after a new battery has been inserted. To reset the cycle count, place the microphone in an MXW charger and hold down the mute button for 10 seconds. The microphone’s LED will flash to reset and the user must log in to the MXWAPT web UI to confirm the cycle count is zero.

IMPROVEMENTS

• Energy efficiency of MXWNSC chargers. Select the Energy Efficient mode in the charger’s device properties. This option must be selected separately for each charger. The LED on the charger will change from being all lit to only the highest charge lit.
• Link/Unlink button is now available on each channel of the MXWAPT web UI.
• When using an MXWAPT with a third-party Dante device, e.g. a Dante DSP, the third-party device can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup when dealing with multiple interfaces.
• Push MXW channel names to Dante channel names to synchronize name sets between an MXW system and a third-party Dante device.
• Ensures transmitter upgrades and downgrades.

KNOWN ISSUES

• If the SCM820 automatic mixer is selected as the Audio Output Device for automatic routing of APT audio channels, ensure that the SCM820 firmware version is higher than version 1.2.3. Alternatively, use Dante Controller software to route the channels. For a free Dante routing and diagnostic tool, see Audinate.com.
• Transmitters may fail to update if they are on a firmware version that is lower than the firmware version on the charger that they are docked on. To properly update transmitters, ensure transmitters are docked on chargers with firmware version 4.0.6.

NOTES

• For operation of MXW devices with other Shure networked systems, see the following list of minimum software and firmware versions that are supported with MXW version 4.0.6:
  • SCM820 1.2.3
  • Shure Web Device Discovery 1.0.17
  • Shure Update Utility 2.2.1.17
• Dante Packet Bridge Support: A third-party Dante device (e.g. a Dante DSP) used with the MXWAPT can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup with multiple interfaces. See www.shure.com/faq and search on 'packet bridge'.

These release notes cover the following models:

• MXWNCS2/4/8 Networked Chargers
• MXWANI4/8 Audio Network Interfaces
• MXWAPT2/4/8 Access Point Transceivers
• MXW1/2/6/8 Wireless Microphones

NEW FEATURES

• 2-Channel System: Support for new models MXAPT2 and MXWNCS2. Update all MXW components in a configuration to the same firmware version to ensure compatibility.
• Pair a Spare: Create MXW microphone sets by linking two MXW microphones to the same APT channel slot. Link a bodypack and handheld to the same channel and allow the presenter to select between the two options. Link two of the same microphone types to the same channel to have a back-up microphone ready. The microphone that is powered first on a given channel will exclusively occupy the RF/audio channel. To use the feature, go to the browser-based interface for the MXWAPT. To set a group command for all channels, select Link All Primary or Link All Secondary from the Configuration tab. To set a command for a single channel, go the Monitor tab.
• Remote Pairing: Link an MXW microphone to any MXW access point on a network, including across subnets. Custom control system programming is required and details are available at MXW Creston/AMX Control Strings.
• Battery Cycle Count Reset: Reset the charge cycle count of a microphone after a new battery has been inserted. To reset the cycle count, place the microphone in an MXW charger and hold down the mute button for 10 seconds. The microphone’s LED will flash to reset and the user must log in to the MXWAPT web UI to confirm the cycle count is zero.

IMPROVEMENTS

• Energy efficiency of MXWNSC chargers. Select the Energy Efficient mode in the charger’s device properties. This option must be selected separately for each charger. The LED on the charger will change from being all lit to only the highest charge lit.
• Link/Unlink button is now available on each channel of the MXWAPT web UI.
• When using an MXWAPT with a third-party Dante device, e.g. a Dante DSP, the third-party device can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup when dealing with multiple interfaces.
• Push MXW channel names to Dante channel names to synchronize name sets between an MXW system and a third-party Dante device.
• Ensures transmitter upgrades and downgrades.

KNOWN ISSUES

• If the SCM820 automatic mixer is selected as the Audio Output Device for automatic routing of APT audio channels, ensure that the SCM820 firmware version is higher than version 1.2.3. Alternatively, use Dante Controller software to route the channels. For a free Dante routing and diagnostic tool, see Audinate.com.
• Transmitters may fail to update if they are on a firmware version that is lower than the firmware version on the charger that they are docked on. To properly update transmitters, ensure transmitters are docked on chargers with firmware version 4.0.6.

NOTES

• For operation of MXW devices with other Shure networked systems, see the following list of minimum software and firmware versions that are supported with MXW version 4.0.6:
  • SCM820 1.2.3
  • Shure Web Device Discovery 1.0.17
  • Shure Update Utility 2.2.1.17
• Dante Packet Bridge Support: A third-party Dante device (e.g. a Dante DSP) used with the MXWAPT can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup with multiple interfaces. See www.shure.com/faq and search on 'packet bridge'.

These release notes cover the following models:

• MXWNCS2/4/8 Networked Chargers
• MXWANI4/8 Audio Network Interfaces
• MXWAPT2/4/8 Access Point Transceivers
• MXW1/2/6/8 Wireless Microphones

NEW FEATURES

• 2-Channel System: Support for new models MXAPT2 and MXWNCS2. Update all MXW components in a configuration to the same firmware version to ensure compatibility.
• Pair a Spare: Create MXW microphone sets by linking two MXW microphones to the same APT channel slot. Link a bodypack and handheld to the same channel and allow the presenter to select between the two options. Link two of the same microphone types to the same channel to have a back-up microphone ready. The microphone that is powered first on a given channel will exclusively occupy the RF/audio channel. To use the feature, go to the browser-based interface for the MXWAPT. To set a group command for all channels, select Link All Primary or Link All Secondary from the Configuration tab. To set a command for a single channel, go the Monitor tab.
• Remote Pairing: Link an MXW microphone to any MXW access point on a network, including across subnets. Custom control system programming is required and details are available at MXW Creston/AMX Control Strings.
• Battery Cycle Count Reset: Reset the charge cycle count of a microphone after a new battery has been inserted. To reset the cycle count, place the microphone in an MXW charger and hold down the mute button for 10 seconds. The microphone’s LED will flash to reset and the user must log in to the MXWAPT web UI to confirm the cycle count is zero.

IMPROVEMENTS

• Energy efficiency of MXWNSC chargers. Select the Energy Efficient mode in the charger’s device properties. This option must be selected separately for each charger. The LED on the charger will change from being all lit to only the highest charge lit.
• Link/Unlink button is now available on each channel of the MXWAPT web UI.
• When using an MXWAPT with a third-party Dante device, e.g. a Dante DSP, the third-party device can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup when dealing with multiple interfaces.
• Push MXW channel names to Dante channel names to synchronize name sets between an MXW system and a third-party Dante device.
• Ensures transmitter upgrades and downgrades.

KNOWN ISSUES

• If the SCM820 automatic mixer is selected as the Audio Output Device for automatic routing of APT audio channels, ensure that the SCM820 firmware version is higher than version 1.2.3. Alternatively, use Dante Controller software to route the channels. For a free Dante routing and diagnostic tool, see Audinate.com.
• Transmitters may fail to update if they are on a firmware version that is lower than the firmware version on the charger that they are docked on. To properly update transmitters, ensure transmitters are docked on chargers with firmware version 4.0.6.

NOTES

• For operation of MXW devices with other Shure networked systems, see the following list of minimum software and firmware versions that are supported with MXW version 4.0.6:
  • SCM820 1.2.3
  • Shure Web Device Discovery 1.0.17
  • Shure Update Utility 2.2.1.17
• Dante Packet Bridge Support: A third-party Dante device (e.g. a Dante DSP) used with the MXWAPT can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup with multiple interfaces. See www.shure.com/faq and search on 'packet bridge'.

These release notes cover the following models:

• MXWNCS2/4/8 Networked Chargers
• MXWANI4/8 Audio Network Interfaces
• MXWAPT2/4/8 Access Point Transceivers
• MXW1/2/6/8 Wireless Microphones

NEW FEATURES

• 2-Channel System: Support for new models MXAPT2 and MXWNCS2. Update all MXW components in a configuration to the same firmware version to ensure compatibility.
• Pair a Spare: Create MXW microphone sets by linking two MXW microphones to the same APT channel slot. Link a bodypack and handheld to the same channel and allow the presenter to select between the two options. Link two of the same microphone types to the same channel to have a back-up microphone ready. The microphone that is powered first on a given channel will exclusively occupy the RF/audio channel. To use the feature, go to the browser-based interface for the MXWAPT. To set a group command for all channels, select Link All Primary or Link All Secondary from the Configuration tab. To set a command for a single channel, go the Monitor tab.
• Remote Pairing: Link an MXW microphone to any MXW access point on a network, including across subnets. Custom control system programming is required and details are available at MXW Creston/AMX Control Strings.
• Battery Cycle Count Reset: Reset the charge cycle count of a microphone after a new battery has been inserted. To reset the cycle count, place the microphone in an MXW charger and hold down the mute button for 10 seconds. The microphone’s LED will flash to reset and the user must log in to the MXWAPT web UI to confirm the cycle count is zero.

IMPROVEMENTS

• Energy efficiency of MXWNSC chargers. Select the Energy Efficient mode in the charger’s device properties. This option must be selected separately for each charger. The LED on the charger will change from being all lit to only the highest charge lit.
• Link/Unlink button is now available on each channel of the MXWAPT web UI.
• When using an MXWAPT with a third-party Dante device, e.g. a Dante DSP, the third-party device can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup when dealing with multiple interfaces.
• Push MXW channel names to Dante channel names to synchronize name sets between an MXW system and a third-party Dante device.
• Ensures transmitter upgrades and downgrades.

KNOWN ISSUES

• If the SCM820 automatic mixer is selected as the Audio Output Device for automatic routing of APT audio channels, ensure that the SCM820 firmware version is higher than version 1.2.3. Alternatively, use Dante Controller software to route the channels. For a free Dante routing and diagnostic tool, see Audinate.com.
• Transmitters may fail to update if they are on a firmware version that is lower than the firmware version on the charger that they are docked on. To properly update transmitters, ensure transmitters are docked on chargers with firmware version 4.0.6.

NOTES

• For operation of MXW devices with other Shure networked systems, see the following list of minimum software and firmware versions that are supported with MXW version 4.0.6:
  • SCM820 1.2.3
  • Shure Web Device Discovery 1.0.17
  • Shure Update Utility 2.2.1.17
• Dante Packet Bridge Support: A third-party Dante device (e.g. a Dante DSP) used with the MXWAPT can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup with multiple interfaces. Seewww.shure.com/faq and search on 'packet bridge'.