Software & Firmware Archives

Improvements

• Demo Mode: See what you can do with MOTIV microphones

Known Issues

• A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage in Settings > General > iPhone Storage, and if that doesn’t resolve the issue, doing a factory reset, consisting of backing up your device, restoring to factory settings, and restoring from the backup.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.

Notes

• MV88+ User Guide
• MV88 User Guide
• Frequently asked questions
• This app is compatible with iOS 11.3 or later, but upgrading to iOS 12.1 or newer is strongly recommended.
• Compatible with iPhone, iPad, and iPod touch

Improvements

• Demo Mode: See what you can do with MOTIV microphones

Notes

• User Guide
• MV88+ User Guide
• Compatible with Android Lollipop 5.0 and higher
• NOTE FOR MV88+ USERS: Learn about compatibility with your Android device at www.shure.com/MOTIVcompatibility.

Improvements

• Enforcement of Access Control via Wireless Workbench to devices with remote connection has been fixed.
• Resolved an issue during initial battery detection and charge.

Notes

• User Guide
• To operate SBC840M version 1.1.62 with other Shure devices and software, see the following list of minimum versions:
  • Shure Update Utility 2.4.3
  • Wireless Workbench 6.12.6

Improvements

• Enforcement of Access Control via Wireless Workbench to devices with remote connection has been fixed

Notes

• User Guide
• To operate SBC840 version 1.1.62 with other Shure devices and software, see the following list of minimum versions:
  • Shure Update Utility 2.4.3
  • Wireless Workbench 6.12.6

Improvement

• Enforcement of Access Control via Wireless Workbench to devices with remote connection has been fixed.

Notes

• User Guides: SBC220 | SBC240
• To operate SBC220 or SBC240 version 1.1.62 with other Shure devices and software, see the following list of minimum versions:
  • Shure Update Utility 2.4.3
  • Wireless Workbench 6.12.6

Improvement

• Enforcement of Access Control via Wireless Workbench to devices with remote connection has been fixed.

Notes

• User Guide
• To operate AD610 version 1.1.62 devices with other Shure systems and software, see the following list of minimum versions:
  • Axient Digital AD1/2 and ADX1/1M/2 Transmitters 1.1.62
  • Axient Digital AD4D/Q Receivers 1.1.62
  • Axient AXT400 Receiver 2.1.11
  • Axient AXT100/200 2.1.11
  • SBRC Shure Battery Rack Charger 1.1.2
  • Shure Update Utility 2.4.3
  • ShurePlus Channels 1.4.2
  • Wireless Workbench 6.12.6

New Feature

• Initial firmware for ADX2FD

Improvements

• Network browser improvements to discover new Shure product variants.
• Improved TCPI commands to include RSSI information below -120dBm.
• Enforcement of Access Control via Wireless Workbench to devices with remote connection has been fixed.

Notes

• User Guide
• Command Strings
• AD4Q version 1.1.62 is compatible with AD4Q devices on version 1.1.62 and below, but it is recommended to update all devices used together to the same firmware version.
• To operate AD4D version 1.1.62 devices with other Shure systems and software, see the following list of minimum versions:
  • Axient Digital AD1/2 and ADX1/1M/2 Transmitters 1.1.62
  • Axient Digital AD4D/Q Receivers 1.1.62
  • Axient AXT600 Spectrum Manager 2.1.22
  • SBRC Shure Battery Rack Charger 1.1.2
  • Shure Update Utility 2.4.3
  • ShurePlus Channels 1.4.2
  • Wireless Workbench 6.12.6

New Feature

• Initial firmware for ADX2FD

Improvements

• Network browser improvements to discover new Shure product variants.
• Improved TCPI commands to include RSSI information below -120dBm.
• Enforcement of Access Control via Wireless Workbench to devices with remote connection has been fixed

Notes

• User Guide
• Command Strings
• AD4D version 1.1.62 is compatible with AD4D devices on version 1.1.62 and below, but it is recommended to update all devices used together to the same firmware version.
• To operate AD4D version 1.1.62 devices with other Shure systems and software, see the following list of minimum versions:
  • Axient Digital AD1/2 and ADX1/1M/2 Transmitters 1.1.62
  • Axient Digital AD4D/Q Receivers 1.1.62
  • Axient AXT600 Spectrum Manager 2.1.22
  • SBRC Shure Battery Rack Charger 1.1.2
  • Shure Update Utility 2.4.3
  • ShurePlus Channels 1.4.2
  • Wireless Workbench 6.12.6

New Features

• Initial firmware for ADX2FD
• Safe Start menu
  • The Safe Start menu powers on the unit with the RF muted to prevent interference to other nearby transmitters. Next, a Safe Start menu appears to quickly configure the RF and the available lock options.
  • To initiate the Safe Start menu for AD1, AD2, ADX1, ADX2, and ADX2FD, hold down EXIT during boot up. For ADX1M, hold down EXIT + UP during boot up.

Improvements

• Updated the 794 – 806 MHz (R52) frequency band for Israel
• Optimized performance of automatic interference avoidance for ADX2FD in the G56 and K56 bands when operating in Frequency Diversity combining mode.

Notes

• User Guides: AD1 | AD2 | ADX1 | ADX1M | ADX2 | ADX2FD
• AD1/2 and ADX1/1M/2 version 1.1.62 is compatible with devices on version 1.1.62 and below, but it is recommended to update all devices used together to the same firmware version.
• To operate AD1/2 and ADX1/1M/2 version 1.1.62 devices with other Shure systems and software, see the following list of minimum versions:
  • Axient Digital AD1/2 and ADX1/1M/2 Transmitters 1.1.62
  • Axient Digital AD4D/Q Receivers 1.1.62
  • Axient AXT600 Spectrum Manager 2.1.22
  • SBC240/840/840M Chargers 1.1.62
  • SBRC Shure Battery Rack Charger 1.1.2
  • Shure Update Utility 2.4.3
  • ShurePlus Channels 1.4.2
  • Wireless Workbench 6.12.6

*****

UPDATE: February 1, 2019: A new version of Designer 3.1 (3.1.1.2120) was released with a minor bug fix. Users running Designer 3.1.0.2067 are encouraged to update to the newer version. (Find the version number of your Designer installation at the bottom of the Settings screen.)
*****

Release Date: 1/15/2019

Important

When upgrading from Designer 3.0 to Designer 3.1, the installer may prompt that the destination folder C:\Program Files\Shure\Shure Designer is not empty. To fix this issue:

1. After seeing the prompt in the installer, go to C:\Program Files\Shure\Shure\Shure Designer in your file explorer and delete the existing Shure Designer folder
2. Continue the installer for Designer 3.1

Improvements

• Support for both virtual and discovered devices
• Support for new products:
  • P300 IntelliMix® Audio Conferencing Processor
  • ANIUSB-MATRIX USB Audio Network Interface
  • MXA310 Table Array Microphone
• Routing for supported devices
• Reusable location templates
• Location security settings
• Bug fixes

Known Issues

• When using Windows 7, no more than five windows can be open simultaneously.
• Templates that were created from a location will be empty when the project is exported and then imported. This does not affect locations that weren’t copied to templates.
• With more than 20 devices in location or 60 on the network, some actions will take longer due to increased network traffic.
• When pushing to devices, the status may incorrectly show that the push failed. If the Sync Status changes from ‘Not Synced’ to ‘Synced’, then the push was successful.
• When deleting a virtual device, Designer will warn that encryption and password settings will be changed; however, the discovered devices’ encryption and password settings will not be affected.
• When working with virtual devices and presets, channel names do not revert to default values when “Restore Default Settings” is clicked, and location may take time to respond.
• When loading a preset on a virtual P300 device, saved Off Attenuation and EQ Contour values will be overwritten by Mic Optimization mode defaults.
• Event log may incorrectly say “Push failed” for “Push to Dante” events, though the description will say that the event was successful. In these cases, the event was successful.
• In Coverage Map, changing the unit of measurement will not be saved for the location; the unit of measurement will default to feet when the location is reopened.
• When importing a Designer preset file into the MXA910 web application, attempts to immediately export that file out of the web application will fail if it's not first loaded and saved to the MXA910.

Notes

• Internet access is required during the installation process.
• Designer User Guide
• System Requirements
• Designer 3.1 is compatible with the following firmware versions:
  • MXA310 version 3.1.5
  • MXA910 version 3.1.5
  • P300 version 3.1.5
  • ANIUSB-MATRIX version 3.1.5
• Requires 64-bit Windows 7, 8.1 or 10