Software & Firmware Archives

Improvements

• Bug fixes

Known Issues

• The optional ARRAY_HEIGHT_OVERRIDE value sent via command strings must be resent upon power cycle
• If the ARRAY_HEIGHT_OVERRIDE command is used to set a height that is outside the valid range (122-914 cm), the command will not display an error but internally, the value will be rejected from being set
• Acoustic reflections from tables can sometimes be mistaken by the MXA920 as another source/talker location.  The symptom is a second talker location coordinate set in front of and higher than the actual talker.
  • Workaround: Place Coverage Areas to minimize pick-up of table surface reflections
• Channel Names are not set in the initial attempt of ‘push-to-Dante’. Dante interface resets when Device Name is set.
  • Workaround: Channel Names are set on the 2nd attempt
• MXA920 LED does not stay on after a reboot if the light settings are set to Unmute = Blue, Mute = Red. Other light combinations work as expected after reboot.
• When a muted dynamic coverage area is moved when a dedicated coverage area has also been established, the mix output of the MXA920 has low-level audio from outside the dedicated coverage area limits.
  • Workaround: Unmute and Mute the dynamic coverage area after a dynamic coverage area is moved

Notes

• User Guide
• Command Strings
• Learn more about connecting via web browser in our FAQ
• Note that Talker Position Events are published for talkers in a coverage area regardless of the mute status of the coverage area.  To fully inform camera switching decision logic, subscribe to the Coverage Area Mute Status. See Command Strings for further information.

Compatibility

• To operate this version of MXA920 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXA920 with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 6.2.1
  • IntelliMix Room 6.3.0
  • ANI22/ANI4IN/ANI4OUT 6.2.0
  • ANIUSB 6.2.14
  • ANIUSB V3 6.2.21
  • MXA310 6.2.0
  • MXA710 6.2.74
  • MXA901 6.2.46
  • MXA902 6.2.56
  • MXA910 6.2.0
  • MXA-MUTE 6.2.6
  • MXN5-C 6.2.6
  • P300 6.2.44
  • Shure Update Utility 2.8.6
  • Shure Web Device Discovery 1.2.17

Improvements

• Bug fixes

Notes

• User Guide
• Command Strings
• Learn more about connecting via web browser in our FAQ

Compatibility

• To operate this version of MXA902 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXA902 with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 6.2.1
  • IntelliMix Room 6.3.0
  • ANI22/ANI4IN/ANI4OUT 6.2.0
  • ANIUSB 6.2.14
  • ANIUSB V3 6.2.21
  • MXA310 6.2.0
  • MXA710 6.2.74
  • MXA901 6.2.46
  • MXA910 6.2.0
  • MXA920 6.2.59
  • MXA-MUTE 6.2.6
  • MXN5-C 6.2.6
  • P300 6.2.44
  • Shure Update Utility 2.8.6
  • Shure Web Device Discovery 1.2.17

Improvements

• Bug fixes

Notes

• User Guide
• Command Strings
• Learn more about connecting via web browser in our FAQ

Compatibility

• To operate this version of MXA710 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXA710 with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 6.2.1
  • ANI22/ANI4IN/ANI4OUT 6.2.0
  • ANIUSB 6.2.14
  • ANIUSB V3 6.2.21
  • MXA310 6.2.0
  • MXA901 6.2.46
  • MXA902 6.2.56
  • MXA910 6.2.0
  • MXA920 6.2.59
  • MXA-MUTE 6.2.6
  • MXN5-C 6.2.6
  • MXW 10.0.X
  • P300 6.2.44
  • ULXD4D/4Q 2.8.7
  • SCM820 1.4.3
  • Shure Update Utility 2.8.6
  • Shure Web Device Discovery 1.2.17

Improvements

• Bug fixes

Notes

• User Guide
• Command Strings
• Learn more about connecting via web browser in our FAQ

Compatibility

• To operate this version of MXA710 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXA710 with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 6.2.1
  • ANI22/ANI4IN/ANI4OUT 6.2.0
  • ANIUSB 6.2.14
  • ANIUSB V3 6.2.21
  • MXA310 6.2.0
  • MXA901 6.2.46
  • MXA902 6.2.56
  • MXA910 6.2.0
  • MXA920 6.2.59
  • MXA-MUTE 6.2.6
  • MXN5-C 6.2.6
  • MXW 10.0.X
  • P300 6.2.44
  • ULXD4D/4Q 2.8.7
  • SCM820 1.4.3
  • Shure Update Utility 2.8.6
  • Shure Web Device Discovery 1.2.17

Improvements

• Bug fixes

Known Issues

• An 802.1X re-authorization request interrupts a firmware update and causes it to fail
  • Workaround: restarting the update will resolve the problem
• Pop noise is triggered when the channel is unrouted in Dante controller with encryption enabled
• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported.
• In AES67 mode - Audio does not pass after changing Dante Device name, followed by a reboot

Notes

• User Guide
• Command Strings

Compatibility

• To operate this version of ANIUSB-MATRIX with Dante Controller, reference the following minimum versions
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (macOS)
• To operate this version of ANIUSB-MATRIX with Microsoft Teams, reference the following minimum versions:
  • Microsoft Teams Desktop: 1.3.00.24755
  • Microsoft Teams Rooms: 4.6.20.0
• To operate this version of ANIUSB-MATRIX with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 6.2.1
  • ANI22/ANI4IN/ANI4OUT 6.2.0
  • MXA310 6.2.0
  • MXA901 6.2.46
  • MXA902 6.2.56
  • MXA910 6.2.0
  • MXA920 6.2.59
  • MXW 10.0.X
  • P300 6.2.44
  • ULXD4D/4Q 2.8.7
  • SCM820 1.4.3
  • Shure Update Utility 2.8.6
  • Shure Web Device Discovery 1.2.17

Improvements

• Bug fixes 

Known Issues

• QLXD does not automatically reboot after factory reset, preventing settings from being applied. 
  • Workaround: send reboot request after factory reset request
• On large networks of 100+ devices, first queries of devices may return a “deadline exceeded” error. To work around, query the devices again. 
• Subscriptions to AudioChannelGainEvent will return duplicative responses for MXA901, MXA902, and MXA920 devices.
• Subscriptions to FirmwareUpdateProgressEvent on MXA310 will skip TRANSFERRING_FILES and INSTALLING stages. Only PENDING and COMPLETE will be returned.
• Subscriptions to UserPresetEvent will return duplicative responses upon a save event.
• Attempting to set channel mute to false for MXWAPXD2 will return a 500 instead of a 400 error. 
  • Workaround: To configure an individual channel mute state, do so via the mute properties of the transmitter. 

Platform Requirements

• Supported Operating Systems
  • Windows 10, 11 or Windows Server 2016, 2019, 2022
• Hardware Requirements
  • Minimum:
    • Dual Core 64-bit Intel or AMD processor
    • 2GB RAM
  • Recommended: 
    • 64-bit Intel or AMD processor
    • 8GB RAM

Notes

• Quick Start Guide
• API Documentation

Compatibility

• Whenever possible, upgrade to the latest supported firmware version to take advantage of new features and system improvements.
• All previously released firmware versions support Device Discovery and Firmware Update
• To operate this version of System API with feature interactivity, see the following list of Shure devices and firmware versions:

          **Only supports connectivity with SystemAPI when docked in SBC250/450/850 charger(s).

Important

• To fully configure IntelliMix Room, download and install Shure Designer on a separate computer. Shure does not support installing Designer and IntelliMix Room on the same computer.
• Please use the most recent version of Designer with IntelliMix Room. IntelliMix Room 6.3 is incompatible with Designer versions prior to 6.2.
• When updating to IntelliMix Room 6.2 from previous versions, transmit audio routes from IntelliMix Room may fail to resolve. Please see this FAQ for more information.
• System API Standalone may have different functionality from the System API version installed with IntelliMix Room. For full System API functionality, please download the latest version of System API Standalone here and provision the server onto a different computer. 

Improvements

• IntelliMix Room is now discoverable as a device in Shure Cloud.
• Users can steal devices from other rooms in Room Setup.
• Installer optimization for faster IntelliMix Room installations and upgrades
• Bug fixes
  • Resolved: .NET versions other than 6.x prevents or corrupts IntelliMix Room Installation
  • Resolved: IMXR password with special characters cannot be used on upgrade from 4.2.0.73 to 6.X

Known Issues

• Shure Cloud can't discover IntelliMix Room when performing "scan local network" from a host other than IntelliMix Room host system.
  • Workaround: use “SN and MAC” or “CSV file upload” to add multiple IntelliMix Room devices into your Shure Cloud device manager.
• When Windows is configured in German, audio may not pass to Teams / Zoom after upgrading from IntelliMix Room 4.2 to 6.2.
  • Workaround: uninstall and reinstall IntelliMix Room 6.2
• The VUSB driver may be disabled after upgrading from 4.2 to 6.x
  • Workaround: In Device Manager manually enable the Shure Intellimix Virtual USB Device driver. This configuration will persist on subsequent reboots.
• Changing the System Name of the host computer after installation of IntelliMix Room also changes the Dante Device name in Dante Controller. The Shure device name stays the same. Changing the Dante Device name can impact audio routes to Dante receive devices.
• Allowing a system running IntelliMix Room to enter a sleep state can cause issues with IntelliMix Room’s logic and mute synchronization functionality
  • Workaround: restart your computer
• In some scenarios when using Dante Domain Manager with Shure devices, IntelliMix Room may appear as “Dante Locked” regardless of the device permissions set in Dante Domain Manager. In this state, IntelliMix Room networked audio settings cannot be customized.
  • Workaround: unenroll and reenroll IntelliMix Room within Dante Domain Manager

Notes 

• User Guide
• Installation and Deployment Guide
• Quick Start Guide

Compatibility

• This version of IntelliMix Room is compatible with the following recommended software and firmware versions:
  • Designer 6.2.1
  • ANI22/ANI4IN/ANI4OUT 6.2.0
  • ANIUSB 6.2.14
  • ANIUSB V3 6.2.21
  • MXA310 6.2.0
  • MXA710 6.2.74
  • MXA901-R 6.2.46
  • MXA902 6.2.56
  • MXA910 6.2.0
  • MXA920 6.2.59
  • MXA-MUTE 6.2.6
  • MXN5-C 6.2.6
  • Microflex Wireless 10.0.8
  • P300 6.2.44

Improvements

• Improvements to software installation process
• Enhancements to MXA 920 password orchestration
• Bug fixes

PC Requirements

• Supported Operating Systems
  • Windows 10 (Professional or Enterprise), 64-bit edition
  • Windows 11 (Professional or Enterprise), 64-bit edition
• Minimum Hardware Requirements
  • Hard drive: >=5 GB (free space). (SSD 'Solid state' recommended)
  • RAM: 8 GB, 16 GB recommended
  • Screen: Preferable min. 1920x1080
  • Ethernet network connection (not required for installation, but required for working with the application)
  • IPv4 network only
  • Processor
    • 8-generation Core i5 family processor
    • 4 physical cores
    • 6 threads (logical processors)
    • Only Intel and AMD x64 architecture (64-bit) are supported. Arm-based Windows platforms shall not be supported

macOS Requirements

• Supported Operating Systems
  • macOS 12.7.5 minimum (Monterey, Ventura, Sonoma)
• Minimum Hardware Requirements
  • Apple M1 or Apple M2 (Intel i5 processor)
  • Hard drive: >=5 GB (free space). SSD 'Solid state' recommended) *)
  • Physical memory: 8 GB, 16 GB recommended
  • Screen: Preferable min. 1920x1080
  • Ethernet network connection (not required for installation, but required for working with the application)
  • IPv4 network only

Pre-Upgrade Requirements

• Users must export release 4.X project files (with extension .dprj) for import to Designer and conversion to room design files (with extension .rdf)
• Certain endpoint protection software may block the installation of Designer. If you encounter this issue, whitelist the Designer Installer, or application.

Upgrade Path from Designer Classic to Designer 6

1. Users must update device firmware from release 4.X / 5.X using Shure Update Utility. Ensure that each device is at the correct firmware version as indicated in the Compatibility section below.
2. Download Designer 6 from the Shure website, and then install the application
3. Launch the Designer 6 software application
4. Go to the Preferences tab
5. Select the appropriate NIC to discover all the devices in ecosystem
6. Go to the Online devices to validate device firmware
7. Perform tasks as desired

Compatibility

• This version of Designer is compatible with the following recommended software and firmware versions:
  • IntelliMix Room 6.3.0
  • ANIUSB 6.2.6
  • ANIUSB V3 6.2.21
  • MXA310 6.2.0
  • MXA710 6.2.74
  • MXA901 6.2.46
  • MXA902 6.2.56
  • MXA910 6.2.0
  • MXA920 6.2.59
  • MXA-MUTE 6.2.6
  • MXN5-C 6.2.6
  • P300 6.2.44
• It is imperative to use Shure Update Utility to update all devices to the specified firmware version indicated above.
• It is highly recommended to remember or keep records of your device passphrases for future reference
• It is highly recommended that your device credentials (passphrases) be stored in a secured system

File Conversion

• Project file conversion from Designer version 3.X is not supported in Designer 6.
• Reference the following steps to convert project files to room design files:
  • To export projects from Designer 4.X:
    • Open Designer 4.X
    • Go to “my projects”
    • Click on the 3 dots in right side of your project – select “Export”
    • A <your_project_name>.dprj file has been created and saved to default download folder
  • To import into Designer 6:
    • Open Designer 6
    • Go to “File -> Open”
    • Navigate to and select <your_project_name>.dprj
    • Import file dialog appears – click “Choose save location”
    • Select a folder where the converted room files should be stored e.g <my_rooms>
    • Dialog appears that shows all rooms contained in the <your_project_name>.dprj file
    • Select all the rooms that you want to import
    • Click on “Open selected rooms”
    • All rooms selected are now opened in their own tab
    • All room files are stored in my_rooms>/<your_project_name>/<room_name>.rdf

Known Issues

• If an ANIUSB, MXA310, MXN5-C is added to a Dante Domain the device appears as locked in Designer even when the controller permissions allow users to make changes. The user is unable to deploy, enable encryption or make any Dante related changes.
  • Workaround: Remove device from the Dante Domain, perform needed tasks such as deploy, update Dante properties, etc., and then add the device back to the domain
• The Room preset slot does not properly detect a conflict state when a missing device which comes back online has different preset name in slot 1 when compared to other online devices in the room.
  • Workaround: Quit the application using activity monitor and relaunch the application
• In Virtual mode, device discovery may be unstable when number of devices exceeds 30.
  • Workaround: Limit device deployment to 30 in a room
• Users may be presented with error indication “this action is not allowed in the schematic input  & output pages” of the P300 SDC (virtual or online).
  • Workaround: Update names to valid setting.
• Users may be unable to configure ANIUSB, MXA310, or MXN-C devices while they are in a Dante Domain Manager (DDM)
  • Workaround: Remove device from DDM, perform needed actions (i.e., deploy, update Dante properties, etc.) then add back to DDM

Notes

• User Guide
• Web UI is now accessible via HTTPS. For more information, see our FAQ.
• To update firmware, please download Shure Update Utility
• Shure Web Device Discovery
• Event Logs paths
  • Windows:
    • C:\Users\<user name>\AppData\Local\Shure\Shure Designer 6\logs
  • macOS
    • ~/Library/Logs/Shure Designer 6/

Improvements

• Bug fixes

Notes

• Shure MOTIV Desktop App should be uninstalled before using MOTIV Mix
• System Requirements:
  • Minimum 8 GB of RAM
  • 20% or more hard disk space recommended
• User Guides
  • MOTIV Mix
  • MV7+
  • MV7
  • MV6
  • MVX2U

Compatibility

• Compatible operating systems:
  • Windows 10 and 11
  • MacOS 12 and higher
• This version of MOTIV Mix is compatible with the following recommended firmware versions:
  • MV7+ 1.1.0
  • MV7 1.2.19
  • MV6 1.1.0
  • MV88+ 1.1.18
  • MVX2U 1.1.1

Improvements

• Crash fixes

Notes

• User Guide
• Please report problems and submit general feedback in the app settings page

Compatibility

• This app is compatible with Android 12 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.