Software & Firmware Archives

Known Issues

• When one Unmute/Mute LED light color is set to White at 100% Brightness while the other Unmute/Mute light is set to Off, it may cause the button to freeze or the device mute state to spontaneously change. Lowering the device LED brightness alleviates this issue.

Notes

• User Guide
• Command Strings
• To operate this version of MXA MUTE with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 6.2.0
  • ANIUSB 6.2.6
  • MXA310 6.2.0
  • MXA710 6.2.69
  • MXA910 6.2.0
  • MXN5-C 6.2.3
  • P300 6.2.36
  • Shure Update Utility 2.8.6
  • Shure Web Device Discovery 1.2.17

Improvements

• Introduced the following features
  • Speech Gating Threshold / Enhanced Noise Filtering
  • Auto NLP
  • Auto NR
  • Device API
• Added ability to disable Autofocus

Notes

• User Guide
• Command Strings
• Learn more about connecting via web browser in our FAQ

Compatibility

• To operate this version of MXA902 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXA902 with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 6.2.0
  • IntelliMix Room 6.2.0
  • ANI22/ANI4IN/ANI4OUT 6.2.0
  • ANIUSB 6.2.6
  • MXA310 6.2.0
  • MXA710 6.2.69
  • MXA901 6.2.46
  • MXA910 6.2.0
  • MXA920 6.2.53
  • MXA-MUTE 6.2.4
  • MXN5-C 6.2.3
  • P300 6.2.36
  • Shure Update Utility 2.8.6
  • Shure Web Device Discovery 1.2.17

Improvements

• Introduced the following features:
  • Speech Gating Threshold / Enhanced Noise Filtering
  • Auto NLP
  • Auto NR
• Added ability to disable Autofocus

Notes

• User Guide
• Command Strings
• To operate this version of MXA901 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXA901 with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 6.2.0
  • IntelliMix Room 6.2.0
  • ANI22/ANI4IN/ANI4OUT 6.2.0
  • ANIUSB 6.2.6
  • MXA310 6.2.0
  • MXA710 6.2.69
  • MXA902 6.2.50
  • MXA910 6.2.0
  • MXA920 6.2.53
  • MXA-MUTE 6.2.4
  • MXN5-C 6.2.3
  • P300 6.2.36
  • Shure Update Utility 2.8.6
  • Shure Web Device Discovery 1.2.17

Improvements

• Introduced the following features:
  • Speech Gating Threshold / Enhanced Noise Filtering
  • Auto NLP
  • Auto NR
  • Virtual Acoustic Boundary (beta)
  • Device API
• Added ability to disable Autofocus

Known Issues

• The optional ARRAY_HEIGHT_OVERRIDE value sent via command strings must be resent upon power cycle
• If the ARRAY_HEIGHT_OVERRIDE command is used to set a height that is outside the valid range (122-914 cm), the command will not display an error but internally, the value will be rejected from being set
• Acoustic reflections from tables can sometimes be mistaken by the MXA920 as another source/talker location.  The symptom is a second talker location coordinate set in front of and higher than the actual talker.
  • Workaround: Place Coverage Areas to minimize pick-up of table surface reflections
• Channel Names are not set in the initial attempt of ‘push-to-Dante’. Dante interface resets when Device Name is set.
  • Workaround: Channel Names are set on the 2nd attempt
• MXA920 LED does not stay on after a reboot if the light settings are set to Unmute = Blue, Mute = Red. Other light combinations work as expected after reboot.
• When a muted dynamic coverage area is moved when a dedicated coverage area has also been established, the mix output of the MXA920 has low-level audio from outside the dedicated coverage area limits.
  • Workaround: Unmute and Mute the dynamic coverage area after a dynamic coverage area is moved

Notes

• User Guide
• Command Strings
• Learn more about connecting via web browser in our FAQ
• Note that Talker Position Events are published for talkers in a coverage area regardless of the mute status of the coverage area.  To fully inform camera switching decision logic, subscribe to the Coverage Area Mute Status. See Command Strings for further information.

Compatibility

• To operate this version of MXA920 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXA920 with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 6.2.0
  • IntelliMix Room 6.2.0
  • ANI22/ANI4IN/ANI4OUT 6.2.0
  • ANIUSB 6.2.6
  • MXA310 6.2.0
  • MXA710 6.2.69
  • MXA901 6.2.46
  • MXA902 6.2.50
  • MXA910 6.2.0
  • MXA-MUTE 6.2.4
  • MXN5-C 6.2.3
  • P300 6.2.36
  • Shure Update Utility 2.8.6
  • Shure Web Device Discovery 1.2.17

Improvements

• Introduced the following features:
  • Speech Gating Threshold / Enhanced Noise Filtering
  • Auto NLP
  • Auto NR
  • Virtual Acoustic Boundary (beta)
  • Device API
• Added ability to disable Autofocus

Known Issues

• The optional ARRAY_HEIGHT_OVERRIDE value sent via command strings must be resent upon power cycle
• If the ARRAY_HEIGHT_OVERRIDE command is used to set a height that is outside the valid range (122-914 cm), the command will not display an error but internally, the value will be rejected from being set
• Acoustic reflections from tables can sometimes be mistaken by the MXA920 as another source/talker location.  The symptom is a second talker location coordinate set in front of and higher than the actual talker.
  • Workaround: Place Coverage Areas to minimize pick-up of table surface reflections
• Channel Names are not set in the initial attempt of ‘push-to-Dante’. Dante interface resets when Device Name is set.
  • Workaround: Channel Names are set on the 2nd attempt
• MXA920 LED does not stay on after a reboot if the light settings are set to Unmute = Blue, Mute = Red. Other light combinations work as expected after reboot.
• When a muted dynamic coverage area is moved when a dedicated coverage area has also been established, the mix output of the MXA920 has low-level audio from outside the dedicated coverage area limits.
  • Workaround: Unmute and Mute the dynamic coverage area after a dynamic coverage area is moved

Notes

• User Guide
• Command Strings
• Learn more about connecting via web browser in our FAQ
• Note that Talker Position Events are published for talkers in a coverage area regardless of the mute status of the coverage area.  To fully inform camera switching decision logic, subscribe to the Coverage Area Mute Status. See Command Strings for further information.

Compatibility

• To operate this version of MXA920 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXA920 with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 6.2.0
  • IntelliMix Room 6.2.0
  • ANI22/ANI4IN/ANI4OUT 6.2.0
  • ANIUSB 6.2.6
  • MXA310 6.2.0
  • MXA710 6.2.69
  • MXA901 6.2.46
  • MXA902 6.2.50
  • MXA910 6.2.0
  • MXA-MUTE 6.2.4
  • MXN5-C 6.2.3
  • P300 6.2.36
  • Shure Update Utility 2.8.6
  • Shure Web Device Discovery 1.2.17

Known Issues

• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported

Notes

• User Guide
• Command Strings
• Learn more about connecting via web browser in our FAQ

Compatibility

• To operate this version of MXA910 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXA910 with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 6.2.0
  • ANI22/ANI4IN/ANI4OUT 6.2.0
  • ANIUSB 6.2.6
  • MXA310 6.2.0
  • MXA710 6.2.69
  • MXA901 6.2.46
  • MXA902 6.2.50
  • MXA920 6.2.53
  • MXA-MUTE 6.2.4
  • MXN5-C 6.2.3
  • MXW 10.0.X
  • P300 6.2.36
  • ULXD4D/4Q 2.8.7
  • SCM820 1.4.3
  • Shure Update Utility 2.8.6
  • Shure Web Device Discovery 1.2.17

Improvements

• Introduced the following features:
  • Speech Gating Threshold / Enhanced Noise Filtering
  • Auto NLP
  • Auto NR
  • Ability to enter talker height in Designer, allowing for more accurate representation of coverage
• Updated the look of coverage in Designer
• Added ability to disable Autofocus

Notes

• User Guide
• Command Strings
• Learn more about connecting via web browser in our FAQ

Compatibility

• To operate this version of MXA710 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXA710 with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 6.2.0
  • ANI22/ANI4IN/ANI4OUT 6.2.0
  • ANIUSB 6.2.6
  • MXA310 6.2.0
  • MXA901 6.2.46
  • MXA902 6.2.50
  • MXA910 6.2.0
  • MXA920 6.2.53
  • MXA-MUTE 6.2.4
  • MXN5-C 6.2.3
  • MXW 10.0.X
  • P300 6.2.36
  • ULXD4D/4Q 2.8.7
  • SCM820 1.4.3
  • Shure Update Utility 2.8.6
  • Shure Web Device Discovery 1.2.17

Improvements

• Introduced the following features:
  • Speech Gating Threshold / Enhanced Noise Filtering
  • Auto NLP
  • Auto NR
  • Ability to enter talker height in Designer, allowing for more accurate representation of coverage
• Updated the look of coverage in Designer
• Added ability to disable Autofocus

Notes

• User Guide
• Command Strings
• Learn more about connecting via web browser in our FAQ

Compatibility

• To operate this version of MXA710 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXA710 with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 6.2.0
  • ANI22/ANI4IN/ANI4OUT 6.2.0
  • ANIUSB 6.2.6
  • MXA310 6.2.0
  • MXA901 6.2.46
  • MXA902 6.2.50
  • MXA910 6.2.0
  • MXA920 6.2.53
  • MXA-MUTE 6.2.4
  • MXN5-C 6.2.3
  • MXW 10.0.X
  • P300 6.2.36
  • ULXD4D/4Q 2.8.7
  • SCM820 1.4.3
  • Shure Update Utility 2.8.6
  • Shure Web Device Discovery 1.2.17

Known Issues

• An 802.1X re-authorization request interrupts a firmware update and causes it to fail
  • Workaround: restarting the update will resolve the problem
• AES67 support is only available on UltimoX hardware
  • MXA310 devices manufactured as of July 2017 are compatible with AES67
• In AES67 mode - Audio does not pass after changing Dante Device name, followed by a reboot
• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
• The Mute Control Function command string response is incorrect when using <GET 0 ALL>
  • When using < GET MUTE_CONTROL_FUNC >, the response is as documented.
  • When using < GET 0 ALL >, the response should be mapped as follows:

Notes

• User Guide
• Command Strings
• To operate this version of MXA310 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• Updating all devices used together to the same firmware version is recommended.
• To operate this version of MXA310 with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 6.2.0
  • ANI22/ANI4IN/ANI4OUT 6.2.0
  • ANIUSB 6.2.6
  • MXA710 6.2.69
  • MXA901 6.2.46
  • MXA902 6.2.50
  • MXA910 6.2.0
  • MXA920 6.2.53
  • MXA-MUTE 6.2.4
  • MXN5-C 6.2.3
  • MXW 10.0.X
  • P300 6.2.36
  • SCM820 1.4.3
  • Shure Update Utility 2.8.6
  • Shure Web Device Discovery 1.2.17

Known Issues

• An 802.1X re-authorization request interrupts a firmware update and causes it to fail
  • Workaround: restarting the update will resolve the problem
• AES67 support is only available on UltimoX hardware
  • MXA310 devices manufactured as of July 2017 are compatible with AES67
• In AES67 mode - Audio does not pass after changing Dante Device name, followed by a reboot
• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
• The Mute Control Function command string response is incorrect when using <GET 0 ALL>
  • When using < GET MUTE_CONTROL_FUNC >, the response is as documented.
  • When using < GET 0 ALL >, the response should be mapped as follows:

Notes

• User Guide
• Command Strings
• To operate this version of MXA310 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• Updating all devices used together to the same firmware version is recommended.
• To operate this version of MXA310 with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 6.2.0
  • ANI22/ANI4IN/ANI4OUT 6.2.0
  • ANIUSB 6.2.6
  • MXA710 6.2.69
  • MXA901 6.2.46
  • MXA902 6.2.50
  • MXA910 6.2.0
  • MXA920 6.2.53
  • MXA-MUTE 6.2.4
  • MXN5-C 6.2.3
  • MXW 10.0.X
  • P300 6.2.36
  • SCM820 1.4.3
  • Shure Update Utility 2.8.6
  • Shure Web Device Discovery 1.2.17