ShurePlus PLAY - iOS

Improvements

• General updates
• Bug fixes

Known Issues

• The app can play files that are stored in the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Please report problems and submit general feedback in the app settings page

Compatibility

• This app is compatible with iOS 17 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.

Improvements

• Backend bug fixes

Known Issues

• The app can play files that are stored in the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Please report problems and submit general feedback in the app settings page

Compatibility

• This app is compatible with iOS 16 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.

Improvements

• Bug fixes

Known Issues

• The app can play files that are stored in the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Please report problems and submit general feedback in the app settings page

Compatibility

• This app is compatible with iOS 16 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.

Improvements

• Bug fixes

Known Issues

• The app can play files that are stored in the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Please report problems and submit general feedback in the app settings page

Compatibility

• This app is compatible with iOS 16 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.

Improvements

• Adjust EQ in landscape mode

Known Issues

• The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Please report problems and submit general feedback in the app settings page

Compatibility

• Compatible with iOS 14.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems.
• Supports iPhone 6S and later – iPad and iPod Touch are not supported.

New Features

• Support for the new AONIC 50 Gen 2 headphones
  • Spatialized Audio available in Music, Cinema, or Podcast mode when headphones are connected

Known Issues

• The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Please report problems and submit general feedback in the app settings page

Compatibility

• Compatible with iOS 14.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems.
• Supports iPhone 6S and later – iPad and iPod Touch are not supported.

Improvements

• Bug fixes

Known Issues

• The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Supports iPhone 6S and later – iPad and iPod Touch are not supported.
• Compatible with iOS 14.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems
• Please report problems and submit general feedback in the app settings page

Improvements

• General enhancements

Known Issues

• The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Supports iPhone 6S and later – iPad and iPod Touch are not supported.
• Compatible with iOS 14.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems
• Please report problems and submit general feedback through the app (Settings > Feedback)

Improvements

• Bug fixes

Known Issues

• The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Supports iPhone 6S and later – iPad and iPod Touch are not supported.
• Compatible with iOS 14.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback).

New Features

• Support for the new AONIC 40 Wireless Noise Cancelling Headphones

Improvements

• Bug Fixes

Known Issues

• The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Supports iPhone 6S and later – iPad and iPod Touch are not supported.
• Compatible with iOS 14.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback).

New Features

• Support for the new AONIC FREE True Wireless Sound Isolating Earphones

Improvements

• Bug Fixes

Known Issues

• The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Supports iPhone 6S and later – iPad and iPod Touch are not supported.
• Compatible with iOS 13.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback).

New Features

• Hardware EQ – change EQ settings and save directly to your supported Shure headphones or earphones
• Support for new AONIC TW2
• Button Customization
• How-to Videos – learn how to use your device

Improvements

• User interface improvements
• Bug fixes

Known Issues

• The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• AONIC TW2 User Guide
• AONIC 50 User Guide
• Supports iPhone 6S and later – iPad and iPod Touch are not supported.
• Compatible with iOS 13.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback).

Improvements

• User interface improvements
• Bug fixes

Known Issues

• The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Supports iPhone 6S and later – iPad and iPod Touch are not supported.
• Compatible with iOS 13.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback).

New Features

• AONIC 50: Charge While Powered On
  • Available under AONIC 50 device settings
  • Allows for either audio streaming or device charging when connected to a USB charging source

Improvements

• Bug Fixes

Known Issues

• The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Supports iPhone 6S and later – iPad and iPod Touch are not supported.
• Compatible with iOS 13.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback).

Improvements

• Bug Fixes

Known Issues

• The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Supports iPhone 6S and later – iPad and iPod Touch are not supported.
• Compatible with iOS 13.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback).

Improvements

• Bug fixes

Known Issues

• The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Supports iPhone 5S and later – iPad and iPod Touch are not supported.
• Compatible with iOS 12.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback).

Improvements

• Bug Fixes

Known Issues

• The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Supports iPhone 5S and later – iPad and iPod Touch are not supported.
• Compatible with iOS 12.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback).

Improvements

• Bug Fixes
• Updated firmware for AONIC 215 True Wireless

Known Issues

• The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Supports iPhone 5S and later – iPad and iPod Touch are not supported.
• Compatible with iOS 11.3 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback).

IMPROVEMENTS

• Updated firmware for AONIC 50 Wireless Noise Cancelling Headphones

KNOWN ISSUES

• The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

NOTES

• User Guide
• Supports iPhone 5S and later – iPad and iPod Touch are not supported.
• Compatible with iOS 11.3 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback).

Improvements

• Bug fixes
• Bug fixes and iOS 13 compatibility

Known Issues

• The app can play files that are stored in on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Supports iPhone 5S and later – iPad and iPod Touch are not supported.
• Compatible with iOS 11.3 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback).

IMPROVEMENTS

• Customizable controls for Shure wireless products
• User interface improvements
• Bug fixes

KNOWN ISSUES

• The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

NOTES 

• User Guide
• Supports iPhone 5S and later – iPad and iPod Touch are not supported
• Compatible with iOS 11.3 or later

IMPROVEMENTS

• Bug fixes and iOS 13 compatibility

KNOWN ISSUES

• The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

NOTES

• User Guide
• Supports iPhone 5S and later – iPad and iPod Touch are not supported
• Compatible with iOS 11.3 or later

Improvements

• Bug fixes

Known Issues

• The app can play files that are stored in the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Supports iPhone 5S and later – iPad and iPod Touch are not supported
• Compatible with iOS 11.3 or later

Improvements

• Landscape mode for EQ
• Changes to EQ parameter ranges and steps
• Branding changes

Known Issues

• The app can play files that are stored in the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Supports iPhone 5S and later – iPad and iPod Touch are not supported
• Compatible with iOS 11.3 or later

Initial Release

Notes

• User Guide
• Supports iPhone 5S and later – iPad and iPod Touch are not supported
• Compatible with iOS 11.3 or later