Software & Firmware Archives

Notes

• After updating the ULXD4 Single Receiver the user is required to reset the unit to Default Settings (DEVICE UTILITIES/SYSTEM RESET/RESTORE/DEFAULT SETTINGS).
• For operation of ULX-D devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with ULX-D version 1.4.14:
  • ULXD1/2 ULXD Transmitters 1.4.14
  • ULXD4, ULXD4D, ULXD4Q ULX-D Receivers 1.4.14
  • AXT400 Axient Receiver 1.14.6
  • Wireless Workbench 6 version 6.9.0

New Features

• Optional Encryption Enhancement
  • On (Auto): Functions the same as all previous versions of ULX-D where there is a new key generated on each sync.
  • On (Manual): New function to support multiple transmitters; useful for situations such as a combo system that needs to be encrypted and have two transmitters ready to use with one receiver.
    • On (Manual): Issues the same key on every sync so you can easily have multiple transmitters (handheld and/or bodypack) synced and ready to use with one receiver.
    • Regenerate Keys: This allows the user of manual mode to ask the receiver to create a new 256 bit encryption key. Note that it is required to sync transmitters to get the new key.

Improvements

• TV Display format is restored as a part of system reset to factory default, and can be saved/recalled as a preset.
• Group Scan now auto-deploys all custom groups to units within the same frequency band along with the frequency information previously shared
• Completed all Third-Party Control reporting for all features that can be reported via that < GET x ALL > command.
• Dante network configurations changes become functional right away via an auto system reboot.

Notes

• After updating the ULXD4 Single Receiver from version 1.0.7, the user is required to reset the unit to Default Settings (DEVICE UTILITIES/SYSTEM RESET/RESTORE/DEFAULT SETTINGS).
• For operation of ULX-D devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with ULX-D version 1.4.14:
  • ULXD1/2 ULXD Transmitters 1.4.14
  • ULXD4, ULXD4D, ULXD4Q ULX-D Receivers 1.4.14
  • AXT400 Axient Receiver 1.14.6
  • Wireless Workbench 6 Beta version 6.9.0

Important

• ULXD4D and ULXD4Q receivers running firmware prior to 1.4.8 must be updated to 1.4.8 before updating to newer versions.
• ULXD4D and ULXD4Q receivers running firmware between 1.4.8 and 2.0.28 must be updated to 2.0.28 before updating to newer versions.
• After 2.0.28 is installed, ULXD4D and ULXD4Q receivers can be updated to the latest available firmware version.
• ULX-D devices that are downgrading to 1.5.6 may report a false failure.
  • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.

New Features

• Optional Encryption Enhancement
  • On (Auto): Functions the same as all previous versions of ULX-D where there is a new key generated on each sync.
  • On (Manual): New function to support multiple transmitters; useful for situations such as a combo system that needs to be encrypted and have two transmitters ready to use with one receiver.
    • On (Manual): Issues the same key on every sync so you can easily have multiple transmitters (handheld and/or bodypack) synced and ready to use with one receiver.
    • Regenerate Keys: This allows the user of manual mode to ask the receiver to create a new 256 bit encryption key. Note that it is required to sync transmitters to get the new key.

Improvements

• TV Display format is restored as a part of system reset to factory default, and can be saved/recalled as a preset.
• Group Scan now auto-deploys all custom groups to units within the same frequency band along with the frequency information previously shared
• Completed all Third-Party Control reporting for all features that can be reported via that < GET x ALL > command.
• Dante network configurations changes become functional right away via an auto system reboot.

Notes

• For operation of ULX-D devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with ULX-D version 1.4.14:
  • ULXD1/2 ULXD Transmitters 1.4.14
  • ULXD4, ULXD4D, ULXD4Q ULX-D Receivers 1.4.14
  • AXT400 Axient Receiver 1.14.6
  • Wireless Workbench 6 Beta version 6.9.0

Important

• ULXD4D and ULXD4Q receivers running firmware prior to 1.4.8 must be updated to 1.4.8 before updating to newer versions.
• ULXD4D and ULXD4Q receivers running firmware between 1.4.8 and 2.0.28 must be updated to 2.0.28 before updating to newer versions.
• After 2.0.28 is installed, ULXD4D and ULXD4Q receivers can be updated to the latest available firmware version.
• ULX-D devices that are downgrading to 1.5.6 may report a false failure.
  • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.

New Features

• Optional Encryption Enhancement
  • On (Auto): Functions the same as all previous versions of ULX-D where there is a new key generated on each sync.
  • On (Manual): New function to support multiple transmitters; useful for situations such as a combo system that needs to be encrypted and have two transmitters ready to use with one receiver.
  • On (Manual): Issues the same key on every sync so you can easily have multiple transmitters (handheld and/or bodypack) synced and ready to use with one receiver.
  • Regenerate Keys: This allows the user of manual mode to ask the receiver to create a new 256 bit encryption key. Note that it is required to sync transmitters to ge the new key.

Improvements

• TV Display format is restored as a part of system reset to factory default, and can be saved/recalled as a preset.
• Group Scan now auto-deploys all custom groups to units within the same frequency band along with the frequency information previously shared
• Completed all Third-Party Control reporting for all features that can be reported via that < GET x ALL > command.
• Dante network configurations changes become functional right away via an auto system reboot.

Notes

• For operation of ULX-D devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with ULX-D version 1.4.14:
  • ULXD1/2 ULXD Transmitters 1.4.14
  • ULXD4, ULXD4D, ULXD4Q ULX-D Receivers 1.4.14
  • AXT400 Axient Receiver 1.14.6
  • Wireless Workbench 6 Beta version 6.9.0

Improvements

• Fixed issue with the "Regenerate Keys" function of ULX-D encryption mode in the ULX-D receiver properties panel.

Known Issues

• AXT400 R band devices can be set to have a Tx Profile of "MW" when this is not a valid Tx Profile for this band of device. Ensure that all AXT400 R devices have a Tx Profile set to "AXT" or "UHF-R". This value can be set for channels in the Inventory or Channel Summary dialogs
• AXT400 J band devices can be set to have a Tx Profile of "UHF-R" when this is not a valid Tx Profile for this band of device. The frequency calculator fails to coordinate frequencies when AXT400 J devices set to the "UHF-R" Tx Profile are present. Ensure that all AXT400 J devices have a Tx Profile set to "AXT". This value can be set for channels in the Inventory or Channel Summary dialogs.
• When scanning with AXT400 B receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver. The Band Preset can be manually changed to scan any supported range.
• When importing show files or inventory files, channels of a custom equipment profile type will not be removed from the backups section of the Channel Summary if the custom profile is not stored on the local machine's equipment profiles database. The calculator will not be able to coordinate frequencies until all channels are removed from the backups section for which there is not a custom equipment profile.
• In rare circumstances, group and channel changes will not be successfully sent to UHF-R receivers in the A24 band.
• On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices. To address this, perform one of the following:
  • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
  • Statically assign your machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.
  • In the Live Scan Settings dialog, the selectable Band Presets for an AXT600 Spectrum Manager are limited to the 4 US bands originally selectable in the AXT400 A. To scan a different subset of the Spectrum Manager's full range, enter the desired start and stop frequencies manually.
  • When coordinating frequencies for Shure's SLX receivers in Master List mode, the frequency calculator will automatically use the "More Frequencies" compatibility level parameters. To change this, select a different compatibility setting from the RF Coordination Results dialog.
  • When deploying frequencies from Wireless Workbench to an AXT600 Spectrum Manager with a frequency list (CFL) that includes entries for ULX-D channels in High Density mode, the following limitations apply (note: The AXT600 does calculate, analyze, and deploy frequencies to ULX-D High Density channels that are added manually via the front panel interface):
    • The Analyze features accessed from the AXT600 front panel interface cannot perform compatibility analysis
    • The AXT600 frequency calculation tools "CFL > New" and "Wizard > Update Freqs" will not calculate frequencies for ULX-D High Density channels that were offline entries in Wireless Workbench's Inventory at the time of deployment to the Spectrum Manager.
  • Deployment of a frequency coordination may falsely report "Not all settings deployed successfully" when deploying data to UHF-R devices in the H4HK band, but data is actually sent out
  • PSM1000 transmitters running firmware version 1.1.0 will not be shown in the Inventory view, and must be updated using the Shure Update Utility before interaction with Wireless Workbench can occur.
  • ULX-D Interference events are displayed differently between the LED ladders on the hardware and Wireless Workbench; the hardware shows red LEDs through the antenna indicator while Wireless Workbench shows blue LEDs
  • When using MW receivers (UHF-R receivers in Japan), changing the band value from the front panel of the receiver may cause the band preset value in the Live Scan Settings dialog to become out of sync.
  • Alerts logged when devices are first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.
  • Devices in an intermediate state (where there is an unsettled merge between hardware and WWB) will cause WWB to get out of sync with the state of the hardware. To avoid this state, always resolve all merges.
  • Merging offline and online devices (via drag-and-drop) with a recently fallen-offline device will not trigger a successful merge. After 3+ seconds of a device being offline, the merge will then be able to be performed. See the Merging Online and Offline Devices page for more information on this type of merging.
  • Known performance issues with scrolling through large channel counts of channel strips in the monitor view. Using Channel Groups will help avoid this issue. See the Setting up Channel Strips and Configuring the Monitor Tab page for more information on Channel Groups.
  • Do not use the application while any files are in the process of loading. This includes show files and scan files for any of the plots.
  • To ensure proper operation of monitoring channel strips and properties panels of networked devices, "Sleep" mode must be disabled on your machine.

Notes

• The Firmware Update Manager has been removed from Wireless Workbench. The Shure Update Utility must be used to perform firmware updates, and can be downloaded at the following URL: www.shure.com/software
• Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
• Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
• Internet/Web Sharing with other computers is not supported when running Wireless Workbench.
• In order to monitor and control networked devices, you must be connected to the same subnet. VPN connections to a network of gear are not supported.

Improvements

• Fixed support of updating PSM1000 P10T transmitters running firmware version 1.1.0
• Improved robustness of update process with large networks of UHF-R receivers
• Fixed bug that would suggest that a UHF-R receiver running 1.171 should be updated to 1.171.

Notes

• For inter-application compatibility, the Shure Update Utility must be installed in the default applications directory on your computer (Program Files x86 for Windows, and Applications for Mac).
• This version of the Shure Update Utility is compatible with the following other versions of software applications:
  • Wireless Workbench 6.9.2

Improvements

• Fixed issue with UHF-R discovery when launching Wireless Workbench while Shure Update Utility is currently running.

Known Issues

• AXT400 R band devices can be set to have a Tx Profile of "MW" when this is not a valid Tx Profile for this band of device. Ensure that all AXT400 R devices have a Tx Profile set to "AXT" or "UHF-R". This value can be set for channels in the Inventory or Channel Summary dialogs
• AXT400 J band devices can be set to have a Tx Profile of "UHF-R" when this is not a valid Tx Profile for this band of device. The frequency calculator fails to coordinate frequencies when AXT400 J devices set to the "UHF-R" Tx Profile are present. Ensure that all AXT400 J devices have a Tx Profile set to "AXT". This value can be set for channels in the Inventory or Channel Summary dialogs.
• When scanning with AXT400 B receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver. The Band Preset can be manually changed to scan any supported range.
• When importing show files or inventory files, channels of a custom equipment profile type will not be removed from the backups section of the Channel Summary if the custom profile is not stored on the local machine's equipment profiles database. The calculator will not be able to coordinate frequencies until all channels are removed from the backups section for which there is not a custom equipment profile.
• In rare circumstances, group and channel changes will not be successfully sent to UHF-R receivers in the A24 band.
• On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices. To address this, perform one of the following:
  • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
  • Statically assign your machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.
  • In the Live Scan Settings dialog, the selectable Band Presets for an AXT600 Spectrum Manager are limited to the 4 US bands originally selectable in the AXT400 A. To scan a different subset of the Spectrum Manager's full range, enter the desired start and stop frequencies manually.
  • When coordinating frequencies for Shure's SLX receivers in Master List mode, the frequency calculator will automatically use the "More Frequencies" compatibility level parameters. To change this, select a different compatibility setting from the RF Coordination Results dialog.
  • When deploying frequencies from Wireless Workbench to an AXT600 Spectrum Manager with a frequency list (CFL) that includes entries for ULX-D channels in High Density mode, the following limitations apply (note: The AXT600 does calculate, analyze, and deploy frequencies to ULX-D High Density channels that are added manually via the front panel interface):
    • The Analyze features accessed from the AXT600 front panel interface cannot perform compatibility analysis
    • The AXT600 frequency calculation tools "CFL > New" and "Wizard > Update Freqs" will not calculate frequencies for ULX-D High Density channels that were offline entries in Wireless Workbench's Inventory at the time of deployment to the Spectrum Manager.
  • Deployment of a frequency coordination may falsely report "Not all settings deployed successfully" when deploying data to UHF-R devices in the H4HK band, but data is actually sent out
  • PSM1000 transmitters running firmware version 1.1.0 will not be shown in the Inventory view, and must be updated using the Shure Update Utility before interaction with Wireless Workbench can occur.
  • ULX-D Interference events are displayed differently between the LED ladders on the hardware and Wireless Workbench; the hardware shows red LEDs through the antenna indicator while Wireless Workbench shows blue LEDs
  • When using MW receivers (UHF-R receivers in Japan), changing the band value from the front panel of the receiver may cause the band preset value in the Live Scan Settings dialog to become out of sync.
  • Alerts logged when devices are first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.
  • Devices in an intermediate state (where there is an unsettled merge between hardware and WWB) will cause WWB to get out of sync with the state of the hardware. To avoid this state, always resolve all merges.
  • Merging offline and online devices (via drag-and-drop) with a recently fallen-offline device will not trigger a successful merge. After 3+ seconds of a device being offline, the merge will then be able to be performed. See the Merging Online and Offline Devices page for more information on this type of merging.
  • Known performance issues with scrolling through large channel counts of channel strips in the monitor view. Using Channel Groups will help avoid this issue. See the Setting up Channel Strips and Configuring the Monitor Tab page for more information on Channel Groups.
  • Do not use the application while any files are in the process of loading. This includes show files and scan files for any of the plots.
  • To ensure proper operation of monitoring channel strips and properties panels of networked devices, "Sleep" mode must be disabled on your machine.

Notes

• The Firmware Update Manager has been removed from Wireless Workbench. The Shure Update Utility must be used to perform firmware updates, and can be downloaded at the following URL: www.shure.com/software
• Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
• Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
• Internet/Web Sharing with other computers is not supported when running Wireless Workbench.
• In order to monitor and control networked devices, you must be connected to the same subnet. VPN connections to a network of gear are not supported.

Improvements

• Added support for G10J, J8J, L8J and L11J bands for use in Japan
• Minor bug fixes

Notes

• For operation of PSM1000 devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with PSM1000 version 1.3.12:
  • Axient devices 1.14.6
  • ULX-D Devices 1.4.18
  • Wireless Workbench 6 version 6.9.2
  • Shure Update Utility 2.0.3

Notes

• After updating the ULXD4 Single Receiver the user is required to reset the unit to Default Settings (DEVICE UTILITIES/SYSTEM RESET/RESTORE/DEFAULT SETTINGS).
• For operation of ULX-D devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with ULX-D version 1.4.18:
  • ULXD1/2 ULX-D Transmitters 1.4.18
  • ULXD4, ULXD4D, ULXD4Q ULX-D Receivers 1.4.18
  • AXT400 Axient Receiver 1.14.6
  • Wireless Workbench 6 version 6.9.0

Improvements

• Interference Alert Accuracy Improvement
  • In some situations previous versions of ULX-D could falsely report Interference Alerts when interference was not actually present. This firmware release removes false reporting, but retains the ability to alert the user if interference was the reason why a particluar setup lost RF signal.

Notes

• After updating the ULXD4 Single Receiver from version 1.0.7, the user is required to reset the unit to Default Settings (DEVICE UTILITIES/SYSTEM RESET/RESTORE/DEFAULT SETTINGS).
• For operation of ULX-D devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with ULX-D version 1.4.18:
  • ULXD1/2 ULX-D Transmitters 1.4.18
  • ULXD4, ULXD4D, ULXD4Q ULX-D Receivers 1.4.18
  • AXT400 Axient Receiver 1.14.6
  • Wireless Workbench 6 version 6.9.0