Software & Firmware Archives

Improvements

• ShurePlus Channels now uses the same Analytics platform as other Shure applications. Analytics allow us to inform app improvements based on your interactions with the app. Analytics are always Optional and contain information about which features you use and what Shure hardware you connect to.

Bug Fixes

• Fixed an issue when in some cases using an iPad, the app crashed after being idle for over 15 minutes

Known Issues 

• The transmitter count on the Transmitters tab is not updated dynamically in channels details view on AXT400 devices
  • Workaround: The transmitter count in the on-screen navigation is updated
• ADX5D takes a few seconds longer to discover than other networked Shure devices

Notes 

• User Guide 
• Please report problems and submit general feedback through the app
  • Settings > Help > Send Feedback
• For the best results, ensure your connected devices are updated to the latest firmware using the Shure Update Utility desktop app. 
• We recommend using devices and WiFi access points that support WiFi 6 or later.
• In order to view the SSID of your network connection type or SSID in the network status bar, you must permit the app access to your location. To do so, go to the Settings app on your iPhone or tablet, select Privacy > Location Services > Channels, and choose “While Using the App”. 

Compatibility

• Compatible with iPhone, iPad, and iPod touch devices running iOS 15 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.
• To operate this version of ShurePlus Channels with other Shure products, reference the following list of recommended versions: 
  • Axient Digital 1.4.15 
  • AD600 1.0.39
  • Axient 2.1.41
  • PSM1000 1.8.6
  • QLX-D 2.6.2
  • SLX-D 1.4.4
  • UHF-R 1.171
  • ULX-D 2.8.7
  • SBC220/240 Two-bay Chargers 1.4.19
  • SBC250/450/850 Networked Charging Stations 2.8.6
  • SBRC Shure Battery Rack Charger 1.1.6
  • Shure Update Utility 2.8.6
  • Wireless Workbench 6.15.4 or 7.2.0