Software & Firmware Archives

Important

• Before upgrading Designer versions, it’s recommended to export project files to back them up.
• If you encounter an installer failure during upgrade, allow the uninstaller to finish, then restart installation.
• In order to push from virtual devices to online devices, or vice versa, the virtual device and online version must be on the same version. For example, new virtual devices created in Designer 4.3 are on version 4.3.X; those virtual devices can only be associated with online devices that are also on version 4.3.X.
• Designer 4.3 is not backwards compatible with earlier versions of Designer. The database will not be maintained upon downgrading, and Designer 4.3 files cannot be imported into earlier versions of Designer.
• Designer may not allow downgrading of some P300s due to a platform update to support future functionality and USB improvements.

Bug Fixes

• ‘System not available' screen shows when opening Designer depending on Microsoft VC++ Redistributable versions installed on the computer
• Installer error may occur if PowerShell is not available or is corrupted
• Microphone lobe does not hold on to last set position intermittently
• When saving and applying location presets in Live Mode, then attempting to export the project, export project will fail

Known Issues

• With more than 20 devices in location or 60 on the network, some actions will take longer due to increased network traffic.
• When a device is being firmware updated, it will disappear and reappear in Designer.
• When importing a Designer preset file into the MXA910 web application, attempts to immediately export that file out of the web application will fail if it is not first loaded and saved to the MXA910.
• When soloing a channel on an MXA310, all channels will show as gated on
• When one or more devices in a location are locked by Dante Domain Manager or Dante Device Lock, operations that affect Dante settings may be unreliable, such as audio routing, pushing virtual to online devices, or enabling audio encryption
• Changing channel count of virtual IMX-Room device does not reset audio settings
• When disassociating online devices from virtual devices multiple times, Optimize may not create expected routes; add new virtual devices and Optimize
• Indications that show on the bottom of the Coverage map page may persist longer than expected
• Forgetting a cross-subnet MXA910 on firmware version 4.1.41 may result in the device being rediscovered; close and re-open Designer or reboot device to see it as forgotten
• When factory resetting a device from Online Devices > Device window, then attempting to add that device to a Location that’s already open and initializing it, the Location and Device window will close; reopen to continue working
• Users with Astrill VPN installed will not be able to launch the app successfully; contact Shure support for help
• When using IntelliMix Room, Designer may show a red dot and invalid software version for that device after installation. Close and re-open Designer or reboot the machine running IntelliMix Room to fix the issue.
• Mute Sync will not work between P300 devices running version 4.2 and 4.3 firmware. Please make sure to update all P300s in a system to version 4.3

Notes

• Designer and SystemOn cannot be installed on the same machine
• Designer User Guide
• Designer 4.3.0 is compatible with the following software and firmware versions:
  • MXA910 4.3.2
  • MXA710 1.1.5
  • MXA310 4.3.6
  • IMX-Room version 2.0.2
  • P300 4.3.8
  • ANIUSB-MATRIX 4.3.11
  • MXN5-C 1.1.1
  • MXA-MUTE 1.1.3
• Requires 64-bit Windows 10
• Minimum system requirements have been updated; please see Designer User Guide

Important

• If you have installed Shure Designer, you need to update to Designer v4.3 or higher before installing Microflex Wireless Software.
• Simultaneous runtime operation of Microflex Wireless Software with Shure Wireless Workbench is not supported, but both may be installed on the same computer.
• If the desired NIC is not selectable during the software installation, or does not show up in runtime in the Settings of Microflex Wireless Software, ensure the interface is enabled and is active (i.e. Ethernet cable plugged in & has activity LED’s)
• Update any MXW devices which are below the minimum supported firmware 8.0.3 by using the Shure Update Utility (SUU) found here. Close the SUU when complete.

Notable workflow differences from MXW legacy Flash User Interface

• Prior to setup, a passphrase is required to initialize the device(s) (MXWAPT, MXWANI). The passphrase will be applied to all discovered devices which need initialization. This passphrase must be entered to access the devices. As in the Flash UI, all MXWAPTs in a configuration share a passphrase but each MXWANI’s passphrase is independent.
  • MXWNCS networked chargers do not require authentication, so users will be able to change device properties without logging in.
• If you are accessing MXW devices across subnets with Shure Software Update Utility on the same machine while Microflex Wireless Software is running, cross-subnet MXW devices may be discovered, but control and monitoring is not supported. This differs from the legacy Flash UI where it was possible to access any routable MXW IP address on the network by manually entering its IP address in a browser. Shure SystemOn Audio Asset Management Software is recommended for cross-subnet monitoring and control. Click here for information.
  • *See chart below for a comparison of Microflex Wireless software and SystemOn software controls.
• Double-click the MXWNCS from the Devices view to set the charger’s IP addresses as well as other device properties. The legacy workflow of setting charger device properties from the MXWAPT’s Utility tab remains supported.
• Language selection is done in the Settings tab of Microflex Wireless Software.
• Shure Device Discovery software is no longer needed for typical setups. Microflex Wireless Software displays the discovered devices in the Devices view.
• The “Lock Configuration” feature available in the MXW legacy Flash user interface has been removed in Microflex Wireless Software.
• In the Devices view, “Configuration Status” is introduced. New/uninitialized MXWAPTs are designated “OPEN”. After setup, each MXWAPT configuration will have 1 “Primary” MXWAPT, and up to 9 “Secondary” MXWAPTs. Sorting by Primary is a convenience for larger MXW deployments. Note also that the Primary APT is the device which is initially viewed when opening any of the Secondary MXWAPTs in the same configuration.

Known Issues

• In some network scenarios with larger configurations some actions will take slightly longer. For example, networks of 100-200 devices may take 30-60 seconds for all devices to be discovered.
• Microflex Wireless Software and Shure SystemOn should not be installed on the same computer. SystemOn users can continue using a web browser to access a SystemOn installation.
• When monitoring an MXWAPT channel which utilizes both a Primary and a Secondary mic on the same channel, there is no auto-switch functionality to display the on-air microphone.
  • Workaround: manually select the Primary or Secondary mic to display.
• Microflex Wireless Software must be restarted after Shure Designer 4.3 is uninstalled.
• Issues with the Dante interface may cause discovery issues with Microflex Wireless Software
• In the JDECT band (Japan only), there is an “RF carrier number mismatch” message missing as a potential reason for link failure. Displayed message is “Link Failure”.

Notes

• Microflex Wireless Software 1.0.0 is compatible with the following device firmware versions:
  • MXWAPT2, MXWAPT4, MXWAPT8 FW 9.0.4
  • MXWANI4, MXWANI8 FW 9.0.4
  • MXWNCS2, MXWNCS4, MXWNCS8 FW 9.0.4
  • MXW1, MXW2, MXW6, MXW8 FW 9.0.4
  • SCM820 1.3.3
• Requires Windows version 10 64-bit
• Requires macOS 10.14 “Mojave”, 10.15 “Catalina”
• At the time of this release, macOS 11.0 “Big Sur” has not been tested

*Comparison of Microflex Wireless software and SystemOn software December 17, 2020.

New Features

• Ability to update firmware in the app

Improvements

• Bug fixes

Notes

• MV88+ User Guide
• Compatible with Android 8.0 and higher
• NOTE FOR MV88+ USERS: Learn about compatibility with your Android device at www.shure.com/MOTIVcompatibility

Important

• QLX-D 2.X firmware versions are incompatible with 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Support for China 470 – 510 MHz frequency band (G53)

Notes

• To operate QLX-D transmitters with ULX-D receivers and ULX-D transmitters with QLX-D receivers, all devices must be on version 2.X firmware or later.
• To operate QLX-D version 2.3.24 devices with other Shure networked systems and software, see the following list of minimum versions:
  • ULX-D ULXD4/4D/4Q Receivers 2.4.9
  • Axient AXT600 Spectrum Manager 2.1.31
  • PSM1000 P10T Transmitters 1.7.10
  • Wireless Workbench  6.14.0
  • Shure Update Utility 2.5.0
  • ShurePlus Channels 1.4.5

Important

• QLX-D 2.X firmware versions are incompatible with 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Support for China 470 – 510 MHz frequency band (G53)

Notes

• To operate QLX-D transmitters with ULX-D receivers and ULX-D transmitters with QLX-D receivers, all devices must be on version 2.X firmware or later.
• To operate QLX-D version 2.3.24 devices with other Shure networked systems and software, see the following list of minimum versions:
  • ULX-D ULXD4/4D/4Q Receivers 2.4.9
  • Axient AXT600 Spectrum Manager 2.1.31
  • PSM1000 P10T Transmitters 1.7.10
  • Wireless Workbench  6.14.0
  • Shure Update Utility 2.5.0
  • ShurePlus Channels 1.4.5

Important

• QLX-D 2.X firmware versions are incompatible with 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Support for China 470 – 510 MHz frequency band (G53)

Notes

• To operate QLX-D transmitters with ULX-D receivers and ULX-D transmitters with QLX-D receivers, all devices must be on version 2.X firmware or later.
• To operate QLX-D version 2.3.24 devices with other Shure networked systems and software, see the following list of minimum versions:
  • ULX-D ULXD4/4D/4Q Receivers 2.4.9
  • Axient AXT600 Spectrum Manager 2.1.31
  • PSM1000 P10T Transmitters 1.7.10
  • Wireless Workbench  6.14.0
  • Shure Update Utility 2.5.0
  • ShurePlus Channels 1.4.5

Important

• QLX-D 2.X firmware versions are incompatible with 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Fixed bug that removed the ability to turn the IP gateway back to 0.0.0.0.
• Support for China 470 – 510 MHz frequency band (G53)

Notes

• To operate QLX-D transmitters with ULX-D receivers and ULX-D transmitters with QLX-D receivers, all devices must be on version 2.X firmware or later.
• To operate QLX-D version 2.3.24 devices with other Shure networked systems and software, see the following list of minimum versions:
  • ULX-D ULXD6/8 Transmitters 2.4.13
  • ULX-D ULXD4/4D/4Q Receivers 2.4.9
  • Axient AXT600 Spectrum Manager 2.1.31
  • PSM1000 P10T Transmitters 1.7.10
  • Wireless Workbench  6.14.0
  • Shure Update Utility 2.5.0
  • ShurePlus Channels 1.4.5

Important

• QLX-D 2.X firmware versions are incompatible with 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Fixed bug that removed the ability to turn the IP gateway back to 0.0.0.0.
• Support for China 470 – 510 MHz frequency band (G53)

Notes

• To operate QLX-D transmitters with ULX-D receivers and ULX-D transmitters with QLX-D receivers, all devices must be on version 2.X firmware or later.
• To operate QLX-D version 2.3.24 devices with other Shure networked systems and software, see the following list of minimum versions:
  • ULX-D ULXD6/8 Transmitters 2.4.13
  • ULX-D ULXD4/4D/4Q Receivers 2.4.9
  • Axient AXT600 Spectrum Manager 2.1.31
  • PSM1000 P10T Transmitters 1.7.10
  • Wireless Workbench  6.14.0
  • Shure Update Utility 2.5.0
  • ShurePlus Channels 1.4.5

Important

• QLX-D 2.X firmware versions are incompatible with 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Fixed bug that removed the ability to turn the IP gateway back to 0.0.0.0.
• Support for China 470 – 510 MHz frequency band (G53)

Notes

• To operate QLX-D transmitters with ULX-D receivers and ULX-D transmitters with QLX-D receivers, all devices must be on version 2.X firmware or later.
• To operate QLX-D version 2.3.24 devices with other Shure networked systems and software, see the following list of minimum versions:
  • ULX-D ULXD6/8 Transmitters 2.4.13
  • ULX-D ULXD4/4D/4Q Receivers 2.4.9
  • Axient AXT600 Spectrum Manager 2.1.31
  • PSM1000 P10T Transmitters 1.7.10
  • Wireless Workbench  6.14.0
  • Shure Update Utility 2.5.0
  • ShurePlus Channels 1.4.5

New Features/Improvements

• Custom Welcome Screen
  • Users can now use a custom welcome screen in their system.
  • Images used should be 480x272 pixels in PNG format, and is retained on the MXCWAPT and MXCW640 through power cycle.
  • Feature is available under ‘Meeting Controls’ and ‘Custom welcome screen’.
• Device List update – Retain Seat information
  • Users can now Retain Seat Information (Seat name, Seat Number, Audio group assignment and Speak priority) directly from the Devices window – independent of connections mode.
  • This setting is ENABLED by default, ensuring that settings on the MXCWAPT are retained during FW update to FW5.0
  • Setting can be found at the top of the devices list, pictured as a save icon.
• Show / Hide Request list from Delegates
  • User can now show or Hide the request list from all delegate units. Chairman units are unaffected.
  • Setting can be found under ‘Global Device Settings’ and ‘Screen Content’.
• APT logs
  • Users can now export a logfile from the MXCWAPT which can assist Customer Support with their work. The file is not readable.
  • Feature can be found under ‘Settings’ and ‘General’.
• Sending interpretation audio to remote caller
  • Users can now select an interpretation audio channel on the remote caller unit, which will send that audio to connected device.
  • Feature can be found by tapping the screen on the WDU640 in ‘Remote Caller’ role, pushing the interpretation audio icon and selecting an interpretation channel.
• Additional language support
  • Users can now use additional languages for their MXCW system.
  • MXCWAPT now supports Polish and Croatian
  • MXCW640 now supports Polish and Croatian
  • MXCWNCS now supports Polish, Croatian, Basque and Catalan.
• Improved Push to Renumber indications
  • Users can now more clearly see when a unit has received a new seat number during ‘Push to renumber’.
  • Feature can be found by activating ‘Push to renumber’ from the devices list icon with three dots.

Known Issues

MXCWAPT

• MXCWAPT FW update with older versions of SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
• When downgrading your system firmware the process has to be done in two separate steps: First upload the MXCW640 FW to the APT via the SUU and downgrade the discussion units. Secondly downgrade the MXCWAPT from SUU.
• In rare cases during repetitive restart stress testing, DANTE may not start up after APT reboot.  Resolve by power cycling APT.
• In rare cases during repetitive stress testing of changing IP mode from auto to static and back, APT may fail to reconnect all WDU’s.

MXCWAPT Component GUI

• When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Discovery Application short cut. Opening APT CGUI via IP address works as designed.
• APT help topics are not translated in Thai, Turkish, Lithuanian, Polish, Catalan and Basque languages.

MXCW640

• MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
• In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.
• MXCW640 loudspeakers do not unmute when Ambient Mode is enabled but no Ambient Units are registered.  Resolve by disabling Ambient Mode when no Ambient units are planned to be used.
• If a unit is set as a Remote Caller and the number of microphone slots reserved for active speakers is set to 8 in the component GUI, the Remote Caller unit does not display an error message.

TPCI

• Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
• Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
• Rare TPCI errors reporting a single MXCW640 when transitioning roles from Ambient. Resolved by power cycling the unit.

SOFTWARE

• Shure Discovery Application missing MXCWAPT AES67 indication.

Notes

• User Guide (https://pubs.shure.com/guide/MXCW/en-US)
• To use MXCW version 5.0.13 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.5.0
  • Shure Web Device Discovery 1.2.9
  • Shure NFC Programming Application 1.0.3