Software & Firmware Archives

Improvements

• Support for the new AD600 – Axient® Digital Spectrum Manager
• Support for added hardware revisions:
  • MXW Access Points
  • ULXD, QLXD, and SLXD transmitters

Known Issues

• ULX-D devices running versions prior to 1.4.8 must be updated to 1.4.8 first before updating to 2.0.28. After 2.0.28 is installed, ULX-D devices can be updated to the latest available firmware version.  See ULX-D Firmware Update and Issues
• ULX-D devices that are downgrading to 1.5.6 may report a false failure.
  • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
• Microflex Wireless devices running versions prior to 5.2.2 must be updated to 5.2.2 first before updating to a later firmware version.
• Shure Update Utility may have unexpected behavior if the firmware files are in a directory location that contains Unicode characters.
• In certain scenarios, the Shure Update Utility process is not terminated immediately on a Windows machine if you close the window while an update is in progress.
• Shure Update Utility will fail to discover on first connection an ADX5D on Mac M1 machines running Big Sur.
  • Workaround: Restart your Mac computer and ADX5D will successfully be discovered.
• When IP addresses are deleted from the remote devices list, the devices that have those IP addresses will still be discovered in the Update Devices tab.
  • Workaround: Restart Shure Update Utility

Important

• In most cases, you should install the latest version of Shure Update Utility to update your devices. However, certain legacy devices require older versions of SUU:
  • Use Shure Update Utility 2.4.8 to update firmware on UHF-R, SHA900, KSE1500, and GLX-D systems or for 32-bit support.
  • Use Shure Update Utility 2.4.1 to update firmware on PSM1000 systems running firmware 1.1.0 or earlier.
  • Use the MXC Firmware installer to update MXC products, including DIS-CCU.
  • Use the DFR22 Software and a PC running Windows 8.1 or earlier to update a DFR22.
  • Update MOTIV and AONIC devices with their mobile or desktop apps.
• Note: Installing SUU 2.4.8 and SUU 2.4.1 will replace the most recent version of SUU on your machine.

Notes

• User Guide
• Shure Update Utility is supported on the following operating systems:
  • Windows 10 and 11
  • macOS Catalina (10.15), Big Sur (11), and Monterey (12)

Improvements

• Support for added hardware revisions
  • Please update all the existing SLX-D receivers and transmitters to keep the system components in sync
  • To find out if you have revised hardware, go to the transmitter “About” menu to check the transmitter hardware version. It could show “Hardware: Rxx”, “HW: RxxREV1”, or “HW: VxxREV2”. The “REV2” indicates the revised hardware.
  • For transmitters with hardware version “VxxREV2”, the receivers must also be updated to version 1.1.2 to work with the transmitter

Notes

• User guide
• To operate this version of SLX-D with other Shure networked systems, see the following list of recommended versions:
  • Wireless Workbench 6.15.0
  • Shure Update Utility 2.7.1

Improvements

• Support for added hardware revisions
  • Please update all the existing SLX-D receivers and transmitters to keep the system components in sync
  • To find out if you have revised hardware, go to the transmitter “About” menu to check the transmitter hardware version. It could show “Hardware: Rxx”, “HW: RxxREV1”, or “HW: VxxREV2”. The “REV2” indicates the revised hardware.
  • For transmitters with hardware version “VxxREV2”, the receivers must also be updated to version 1.1.2 to work with the transmitter
• Fixed an issue where the transmitter passes audio shortly after docked in the charger

Notes

• User guide
• To operate this version of SLX-D with other Shure networked systems, see the following list of recommended versions:
  • Wireless Workbench 6.15.0
  • Shure Update Utility 2.7.1

Improvements

• Bug fixes and general enhancements

Known Issues

• The FPS and resolution combinations available for selection will vary based on the user’s phone.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.

Notes

• MOTIV Video User Guide
• MV88+ Video User Guide
• MV88 User Guide
• Frequently Asked Questions
• This app is compatible with iOS 14 or later. We can’t ensure compatibility or full feature functionality with older operating systems
• Compatible with iPhone and Apple Watch – iPad and iPod Touch are not supported
• Please report problems and submit general feedback through the app (About > Feedback)

Bug Fixes

• When Automatic Coverage is turned OFF, changing presets will now include Filter Q and Width
• Talker position coordinate accuracy provided via TCP/IP command strings is improved in cases where the talker’s Z coordinate exceeds the MXA920 array height

Known Issues

• Channel Names are not set in the initial attempt of ‘push-to-Dante’.  Dante interface resets when Device Name is set.  Workaround: Channel Names are set on the 2nd attempt.
• Talker Position Events are published for any talker in a coverage area, regardless of the mute status of that area

Notes

• User Guide
• Command Strings
• To operate this version of MXA920 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXA920 with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 4.7.2
  • IntelliMix Room 3.3.0
  • ANI22/ANI4IN/ANI4OUT 4.7.6
  • ANIUSB-MATRIX 4.7.16
  • MXA310 4.7.8
  • MXA710 1.5.13
  • MXA910 4.7.13
  • MXN5-C 1.5.12
  • MXA-MUTE 1.5.15
  • P300 4.7.11
  • Shure Update Utility 2.7.1
  • Shure Web Device Discovery 1.2.17

Bug Fixes

• When Automatic Coverage is turned OFF, changing presets will now include Filter Q and Width
• Talker position coordinate accuracy provided via TCP/IP command strings is improved in cases where the talker’s Z coordinate exceeds the MXA920 array height

Known Issues

• Channel Names are not set in the initial attempt of ‘push-to-Dante’.  Dante interface resets when Device Name is set.  Workaround: Channel Names are set on the 2nd attempt.
• Talker Position Events are published for any talker in a coverage area, regardless of the mute status of that area

Notes

• User Guide
• Command Strings
• To operate this version of MXA920 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXA920 with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 4.7.2
  • IntelliMix Room 3.3.0
  • ANI22/ANI4IN/ANI4OUT 4.7.6
  • ANIUSB-MATRIX 4.7.16
  • MXA310 4.7.8
  • MXA710 1.5.13
  • MXA910 4.7.13
  • MXN5-C 1.5.12
  • MXA-MUTE 1.5.15
  • P300 4.7.11
  • Shure Update Utility 2.7.1
  • Shure Web Device Discovery 1.2.17

Improvements

• Addressed issues related to recording crashes
• Additional bug fixes

Known Issues

• A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.
• When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real-time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• MV7 User Guide
• MV88+ User Guide
• MV88 User Guide
• Frequently Asked Questions
• This app is compatible with iOS 14 or later. We can’t ensure compatibility or full feature functionality with older operating systems.
• Compatible with iPhone, iPad, iPod touch, and Apple Watch
• Please report problems and submit general feedback through the app (About > Feedback)

Improvements

• Fixed issue with not displaying the latest firmware file in certain systems
• Improved the upgrade process for devices with legacy firmware
• Fixed issue with seeing the latest firmware file when a non-English language setting is used

Improvements

• Minor enhancements to meters
• Bug fixes

Notes

• User Guide
• MV7 User Guide
• MV88+ User Guide
• Frequently Asked Questions
• Compatible with Android 10 and higher.
• NOTE FOR MV88+ USERS: Learn about compatibility with your Android device at www.shure.com/motiv-compatibility.

Improvements

• General enhancements

Notes

• User Guide
• Firmware updates for AONIC FREE are available in the ShurePlus PLAY app for iOS and Android