Software & Firmware Archives

New Features

• Updated support for the ULX-D added hardware revisions.

Known Issues 

• Currently, ADX5D takes a few seconds longer to discover compared to other networked Shure devices. 
• In some scenarios for Axient Digital receivers, the transmitter device ID does not dynamically update when edited which creates a mismatch between ShurePlus Channels and the Axient Digital receivers.
  • Workaround: Go back to the list view and re-enter the detailed view.
• In some scenarios, ShurePlus Channels looks like it freezes for a few seconds while in the detailed view of a Shure ADX5D. 
  • Workaround: Close and re-launch the application

Notes 

• User Guide 
• Compatible with iPhone, iPad, and iPod touch running iOS 14 or later. We can’t ensure compatibility or full feature functionality with older operating systems. 
• Please report problems and submit general feedback through the app:
  • Settings > Help > Report a Problem/General Feedback
• Monitoring and control support for Axient® Digital, Axient®, UHF-R®, ULX-D®, QLX-D®, SLX-D, and PSM®1000 wireless systems
  • In-app purchases for editing functionality are no longer required.  
• For the best results, ensure your connected devices are updated to the latest firmware using the Shure Update Utility desktop app. 
• An 802.11, or 802.11ac wireless router is recommended for Wi-Fi connection. 
• In order to view the SSID of your network connection type or SSID in the network status bar, you must permit the app access to your location. To do so, go to the Settings app on your iPhone or tablet, select Privacy > Location Services > Channels, and choose “While Using the App”.  
• To operate this version of ShurePlus Channels with other Shure products, reference the following list of recommended versions: 
  • Axient Digital 1.3.26 
  • AD610 1.3.27
  • ULX-D 2.6.3 
  • QLX-D 2.4.7 
  • SLX-D 1.0.13 
  • PSM1000 1.7.10 
  • Axient 2.1.11 
  • UHF-R 1.171 
  • Shure Update Utility 2.7.1
  • Wireless Workbench 6.15.0

Important

• ULXD4D and ULXD4Q receivers running firmware prior to 1.4.8 must be updated to 1.4.8 before updating to newer versions.
• ULXD4D and ULXD4Q receivers running firmware between 1.4.8 and 2.0.28 must be updated to 2.0.28 before updating to newer versions.
• After 2.0.28 is installed, ULXD4D and ULXD4Q receivers can be updated to the latest available firmware version.
• ULX-D devices that are downgrading to 1.5.6 may report a false failure.
  • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Support for added hardware revisions

Known Issues

• Group Scan Deployment and Custom Group Load may not work with other ULXD4/ULXD4D/ ULXD4Q that are running older firmware versions

Notes

• User Guide
• ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER
• To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULXD1/2/6/8 Transmitters and ULXD4/4D/4Q Receivers 2.6.3
  • SBC250/450/850 Networked Charging Stations 2.6.3
  • Axient AXT600 Spectrum Manager 2.1.38
  • Wireless Workbench 6.15.0
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1
  • Shure Update Utility 2.7.1

Important

• ULXD4D and ULXD4Q receivers running firmware prior to 1.4.8 must be updated to 1.4.8 before updating to newer versions.
• ULXD4D and ULXD4Q receivers running firmware between 1.4.8 and 2.0.28 must be updated to 2.0.28 before updating to newer versions.
• After 2.0.28 is installed, ULXD4D and ULXD4Q receivers can be updated to the latest available firmware version.
• ULX-D devices that are downgrading to 1.5.6 may report a false failure.
  • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Support for added hardware revisions

Known Issues

• Group Scan Deployment and Custom Group Load may not work with other ULXD4/ULXD4D/ ULXD4Q that are running older firmware versions

Notes

• User Guide
• ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER
• To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULXD1/2/6/8 Transmitters and ULXD4/4D/4Q Receivers 2.6.3
  • SBC250/450/850 Networked Charging Stations 2.6.3
  • Axient AXT600 Spectrum Manager 2.1.38
  • Wireless Workbench 6.15.0
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1
  • Shure Update Utility 2.7.1

Important

• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Support for added hardware revisions

Known Issues

• Group Scan Deployment and Custom Group Load may not work with other ULXD4/ULXD4D/ ULXD4Q that are running older firmware versions

Notes

• User Guide
• ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER
• To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULXD1/2/6/8 Transmitters and ULXD4/4D/4Q Receivers 2.6.3
  • SBC250/450/850 Networked Charging Stations 2.6.3
  • Axient AXT600 Spectrum Manager 2.1.38
  • Wireless Workbench 6.15.0
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1
  • Shure Update Utility 2.7.1