Software & Firmware Archives

Improvements

• Improvements to software installation process
• Enhancements to MXA 920 password orchestration
• Bug fixes

PC Requirements

• Supported Operating Systems
  • Windows 10 (Professional or Enterprise), 64-bit edition
  • Windows 11 (Professional or Enterprise), 64-bit edition
• Minimum Hardware Requirements
  • Hard drive: >=5 GB (free space). (SSD 'Solid state' recommended)
  • RAM: 8 GB, 16 GB recommended
  • Screen: Preferable min. 1920x1080
  • Ethernet network connection (not required for installation, but required for working with the application)
  • IPv4 network only
  • Processor
    • 8-generation Core i5 family processor
    • 4 physical cores
    • 6 threads (logical processors)
    • Only Intel and AMD x64 architecture (64-bit) are supported. Arm-based Windows platforms shall not be supported

macOS Requirements

• Supported Operating Systems
  • macOS 12.7.5 minimum (Monterey, Ventura, Sonoma)
• Minimum Hardware Requirements
  • Apple M1 or Apple M2 (Intel i5 processor)
  • Hard drive: >=5 GB (free space). SSD 'Solid state' recommended) *)
  • Physical memory: 8 GB, 16 GB recommended
  • Screen: Preferable min. 1920x1080
  • Ethernet network connection (not required for installation, but required for working with the application)
  • IPv4 network only

Pre-Upgrade Requirements

• Users must export release 4.X project files (with extension .dprj) for import to Designer and conversion to room design files (with extension .rdf)
• Certain endpoint protection software may block the installation of Designer. If you encounter this issue, whitelist the Designer Installer, or application.

Upgrade Path from Designer Classic to Designer 6

1. Users must update device firmware from release 4.X / 5.X using Shure Update Utility. Ensure that each device is at the correct firmware version as indicated in the Compatibility section below.
2. Download Designer 6 from the Shure website, and then install the application
3. Launch the Designer 6 software application
4. Go to the Preferences tab
5. Select the appropriate NIC to discover all the devices in ecosystem
6. Go to the Online devices to validate device firmware
7. Perform tasks as desired

Compatibility

• This version of Designer is compatible with the following recommended software and firmware versions:
  • IntelliMix Room 6.3.0
  • ANIUSB 6.2.6
  • ANIUSB V3 6.2.21
  • MXA310 6.2.0
  • MXA710 6.2.74
  • MXA901 6.2.46
  • MXA902 6.2.56
  • MXA910 6.2.0
  • MXA920 6.2.59
  • MXA-MUTE 6.2.6
  • MXN5-C 6.2.6
  • P300 6.2.44
• It is imperative to use Shure Update Utility to update all devices to the specified firmware version indicated above.
• It is highly recommended to remember or keep records of your device passphrases for future reference
• It is highly recommended that your device credentials (passphrases) be stored in a secured system

File Conversion

• Project file conversion from Designer version 3.X is not supported in Designer 6.
• Reference the following steps to convert project files to room design files:
  • To export projects from Designer 4.X:
    • Open Designer 4.X
    • Go to “my projects”
    • Click on the 3 dots in right side of your project – select “Export”
    • A <your_project_name>.dprj file has been created and saved to default download folder
  • To import into Designer 6:
    • Open Designer 6
    • Go to “File -> Open”
    • Navigate to and select <your_project_name>.dprj
    • Import file dialog appears – click “Choose save location”
    • Select a folder where the converted room files should be stored e.g <my_rooms>
    • Dialog appears that shows all rooms contained in the <your_project_name>.dprj file
    • Select all the rooms that you want to import
    • Click on “Open selected rooms”
    • All rooms selected are now opened in their own tab
    • All room files are stored in my_rooms>/<your_project_name>/<room_name>.rdf

Known Issues

• If an ANIUSB, MXA310, MXN5-C is added to a Dante Domain the device appears as locked in Designer even when the controller permissions allow users to make changes. The user is unable to deploy, enable encryption or make any Dante related changes.
  • Workaround: Remove device from the Dante Domain, perform needed tasks such as deploy, update Dante properties, etc., and then add the device back to the domain
• The Room preset slot does not properly detect a conflict state when a missing device which comes back online has different preset name in slot 1 when compared to other online devices in the room.
  • Workaround: Quit the application using activity monitor and relaunch the application
• In Virtual mode, device discovery may be unstable when number of devices exceeds 30.
  • Workaround: Limit device deployment to 30 in a room
• Users may be presented with error indication “this action is not allowed in the schematic input  & output pages” of the P300 SDC (virtual or online).
  • Workaround: Update names to valid setting.
• Users may be unable to configure ANIUSB, MXA310, or MXN-C devices while they are in a Dante Domain Manager (DDM)
  • Workaround: Remove device from DDM, perform needed actions (i.e., deploy, update Dante properties, etc.) then add back to DDM

Notes

• User Guide
• Web UI is now accessible via HTTPS. For more information, see our FAQ.
• To update firmware, please download Shure Update Utility
• Shure Web Device Discovery
• Event Logs paths
  • Windows:
    • C:\Users\<user name>\AppData\Local\Shure\Shure Designer 6\logs
  • macOS
    • ~/Library/Logs/Shure Designer 6/

Improvements

• Bug fixes

Notes

• Shure MOTIV Desktop App should be uninstalled before using MOTIV Mix
• System Requirements:
  • Minimum 8 GB of RAM
  • 20% or more hard disk space recommended
• User Guides
  • MOTIV Mix
  • MV7+
  • MV7
  • MV6
  • MVX2U

Compatibility

• Compatible operating systems:
  • Windows 10 and 11
  • MacOS 12 and higher
• This version of MOTIV Mix is compatible with the following recommended firmware versions:
  • MV7+ 1.1.0
  • MV7 1.2.19
  • MV6 1.1.0
  • MV88+ 1.1.18
  • MVX2U 1.1.1

Improvements

• Crash fixes

Notes

• User Guide
• Please report problems and submit general feedback in the app settings page

Compatibility

• This app is compatible with Android 12 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.

Improvements

• This release requires Shure MoveMic Receiver (MV-R) users to update to the latest firmware for iOS 18 compatibility
• Bug fixes

Known Issues

• Intermittent issue on USB-C iOS devices where MV6 microphone is undiscovered after locking the phone for several minutes

Notes

• User Guides
  • MoveMic
  • MV7+
  • MV7
  • MV6
  • MV88+
  • MV88
• Frequently Asked Questions
• Please report problems and submit general feedback through the app (About > Feedback)

Compatibility

• This app is compatible with iOS 16 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.
• Compatible with iPhone, iPad, and Apple Watch

These release notes cover the following models: 

• MXW1X/2X/6X Transmitters
• MXWAPXD2 Access Point Transceiver

New Features

• New Operation Mode: Custom Mode enables editable access to the matrix mixer for creating user defined Audio-Input to Audio-Output routing

Improvements

• IoT support facilitates connectivity to Shure Cloud by default for remote device monitoring
• RF-Connection stability improvements
• Bug-fixes

Known Issues

• MXWAPXD2 UI Lights settings toggle switches are not functional
• Sometimes MXWAPXD2 UI rejects the correct passphrase
• Transmitter does not clear linked APXD2 name during interrupted mic linking (when transmitter is removed during linking process)  
• When updating to this firmware, transmitters will lose their linking status and need to be re-linked 

Notes

• User Guide
• Command Strings
• Learn more about connecting via web browser in our FAQ

Compatibility

• To operate this version of MXW neXt with other Shure networked systems, see the following list of recommended software and firmware versions:
  • Shure Update Utility 2.8.6
  • Shure Web Device Discovery 1.2.17

Important

• Please review the information below regarding upgrading to a more secure, encrypted https
• Protocol for network-based connection to our browser-based CUI will display a message stating "Your connection is not private" upon the first connection attempt. This is expected behavior and does NOT indicate any security risk. Quite the opposite is the case – once the steps below have been carried out after installing this F/W upgrade – the network communications to the CUI from a network-connected browser will be MORE secure due to the https encryption.
• Please proceed by following these steps:
  1. Click ADVANCED to get to the next pop-up window below.
  2. Select “Continue to [IP-address of the APXD2] (unsafe) to open the CUI in an encrypted browser window using the https protocol.
  3. In subsequent connections to the CUI, the IP address of the device to be connected to can be found in the Shure Update Utility. Please copy this address found in SUU into your browser address window and add “ https:// “  in front of it to open the CUI of your chosen device.
  4. You will now see the CUI with the “Not Secure“ warning next to the address field. Despite this warning, the connection to the APXD2 is now more secure compared to the previous http connection before the update.
• We are currently working on improving this workflow to become more intuitive again, but we depend on external agencies to process our https certification and make it available automatically.

These release notes cover the following models: 

• MXW1X/2X/6X Transmitters
• MXWAPXD2 Access Point Transceiver

New Features

• New Operation Mode: Custom Mode enables editable access to the matrix mixer for creating user defined Audio-Input to Audio-Output routing

Improvements

• IoT support facilitates connectivity to Shure Cloud by default for remote device monitoring
• RF-Connection stability improvements
• Bug-fixes

Known Issues

• MXWAPXD2 UI Lights settings toggle switches are not functional
• Sometimes MXWAPXD2 UI rejects the correct passphrase
• Transmitter does not clear linked APXD2 name during interrupted mic linking (when transmitter is removed during linking process)
• When updating to this firmware, transmitters will lose their linking status and need to be re-linked

Notes

• User Guide
• Command Strings
• Learn more about connecting via web browser in our FAQ

Compatibility

• To operate this version of MXW neXt with other Shure networked systems, see the following list of recommended software and firmware versions:
  • Shure Update Utility 2.8.6
  • Shure Web Device Discovery 1.2.17

Important

• Please review the information below regarding upgrading to a more secure, encrypted https
• Protocol for network-based connection to our browser-based CUI will display a message stating "Your connection is not private" upon the first connection attempt. This is expected behavior and does NOT indicate any security risk. Quite the opposite is the case – once the steps below have been carried out after installing this F/W upgrade – the network communications to the CUI from a network-connected browser will be MORE secure due to the https encryption.
• Please proceed by following these steps:
  1. Click ADVANCED to get to the next pop-up window below.
  2. Select “Continue to [IP-address of the APXD2] (unsafe) to open the CUI in an encrypted browser window using the https protocol.
  3. In subsequent connections to the CUI, the IP address of the device to be connected to can be found in the Shure Update Utility. Please copy this address found in SUU into your browser address window and add “ https:// “  in front of it to open the CUI of your chosen device.
  4. You will now see the CUI with the “Not Secure“ warning next to the address field. Despite this warning, the connection to the APXD2 is now more secure compared to the previous http connection before the update.
• We are currently working on improving this workflow to become more intuitive again, but we depend on external agencies to process our https certification and make it available automatically.

Improvements

• Backend improvements

Notes

• User Guide
• Firmware updates for MV88+ are available in the ShurePlus MOTIV app for iOS and Android, as well as the MOTIV Desktop application
• Shure MV88+ is compatible with the following recommended software versions:
  • MOTIV Mix 1.2.0
  • MOTIV Audio 4.3.0 (iOS & Android)
  • MOTIV Video 2.3.0 (iOS & Android)

Improvements

• Backend improvements

Notes

• User Guide
• Firmware updates for MV7 are available in the ShurePlus MOTIV app for iOS and Android, as well as the MOTIV Desktop application
• Shure MV7 is compatible with the following recommended software versions:
  • MOTIV Mix 1.2.0
  • MOTIV Audio 4.3.0 (iOS & Android)
  • MOTIV Video 2.3.0 (iOS & Android)

Improvements

• Support for iOS 18

Notes

• User Guide
• Firmware updates for MoveMic are available in the MOTIV apps for iOS and Android, as well as Shure Update Utility
• MoveMic is compatible with the following software versions:
  • MOTIV iOS 4.3.0
  • MOTIV Android 4.3.0
  • MOTIV Video iOS 2.3.0
  • MOTIV Video Android 2.3.0

Initial Release

Notes

• User Guide
• Firmware updates for MV6 are available in the MOTIV Mix desktop application, as well as the MOTIV mobile apps

Compatibility

• MV6 is compatible with the following software versions:
  • MOTIV Mix 1.2.0
  • MOTIV Audio 4.3.0 (iOS & Android)
  • MOTIV Video 2.3.0 (iOS & Android)