Microflex Wireless Software

Important

• If you have installed Shure Designer, you need to update to Designer v4.3 or higher before installing Microflex Wireless Software.
• Simultaneous runtime operation of Microflex Wireless Software with Shure Wireless Workbench is not supported, but both may be installed on the same computer.
• If the desired NIC is not selectable during the software installation, or does not show up in runtime in the Settings of Microflex Wireless Software, ensure the interface is enabled and is active (i.e. Ethernet cable plugged in & has activity LED’s)
• Update any MXW devices which are below the minimum supported firmware 8.0.3 by using the Shure Update Utility (SUU) found here.  Please note – should the firmware version used be older than 5.2.2, it is advised to upgrade to version 5.2.2 first before updating to any subsequent more recent releases. Close the SUU when complete.

New Features

• MXW mic naming. Enables to assign a custom mic name to each individual mic via MXW Software from version 1.2 onwards. That mic name is retained by the mic and will be shown in MXW Software whenever the mic is linked to an MXW APT anywhere on the network.
• Enabled password protection for network chargers (MXWNCS)

Improvements

• Removed the browser-based Web-UI
• Web-UI replaced by a simplified “Thin-UI” with simple network settings, still available via browser-based access for APT and NCS.

Notable workflow differences from MXW legacy Flash User Interface

• Prior to setup, a passphrase is required to initialize the device(s) (MXWAPT, MXWANI). The passphrase will be applied to all discovered devices which need initialization. This passphrase must be entered to access the devices.  As in the Flash UI, all MXWAPTs in a configuration share a passphrase but each MXWANI’s passphrase is independent.
  • CHANGED: MXWNCS networked chargers now also require authentication, so users need to log in to change device properties
  • For a given MXWAPT’s Utility Page, the listed devices will be only those which have already been discovered.
  • For a given MXWAPT’s Configuration page, all discovered devices which are open for association are selectable. However only devices which share the subnet of the viewed MXWAPT will successfully route Dante or link microphones with that MXWAPT.
• SystemOn server-based software is recommended for remote monitoring and control where customized user accounts with optional alerts are required.  See www.shure.com/systemon to download.
• Double-click the MXWNCS from the Devices view to set the charger’s IP addresses as well as other device properties.
• Language selection is done in the MXW Software Settings tab
• Shure Device Discovery software is no longer needed for typical setups. Microflex Wireless Software displays the discovered devices in the Devices list.
• The "Lock Configuration" feature available in the MXW legacy Flash user interface has been removed in Microflex Wireless Software.
• In the Devices view, "Configuration Status" is introduced. New/uninitialized MXWAPTs are designated "OPEN."  After setup, each MXWAPT configuration will have 1 "Primary" MXWAPT, and up to 9 "Secondary" MXWAPTs.  Sorting by "Primary" is a convenience for larger MXW deployments.  Note also that the Primary MXWAPT is the device that is initially viewed when opening any of the Secondary MXWAPTs in the same configuration.

Known Issues

• In some network scenarios with larger configurations, some actions will take slightly longer. For example, networks of 100-200 devices may take 30-60 seconds for all devices to be discovered.
• Microflex Wireless Software and Shure SystemOn software are not supported on the same computer. However, you can access the SystemOn server via the same computer’s web browser.
• When monitoring an MXWAPT channel that utilizes both a Primary and a Secondary mic on the same channel, there is no auto-switch functionality to display the on-air microphone.
  • Workaround: manually select the Primary or Secondary mic to display.
• Microflex Wireless Software must be restarted after Shure Designer 4.3 is uninstalled.
• Issues with the Dante interface may cause discovery issues with Microflex Wireless Software

Notes

• Microflex Wireless User Guide
• To operate this version of Microflex Wireless Software with other Shure networked systems, see the following list of recommended firmware versions:
  • Microflex Wireless (MXW) 10.0.6
  • SCM820 1.4.3
• Requires Windows 10, 64-bit
• Requires macOS 10.14 (Mojave), 10.15 (Catalina), 11.0 (Big Sur) or 12.0 (Monterrey)

Important

• If you have installed Shure Designer,you need to update to Designer v4.3 or higher before installing Microflex Wireless Software.
• If the desired NIC is not selectable during the software installation, or does not show up in runtime in the Settings of Microflex Wireless Software, ensure the interface is enabled and is active (i.e. Ethernet cable plugged in & has activity LED’s)
• Update any MXW devices which are below the minimum supported firmware 8.0.3 by using Shure Update Utility (SUU) found at https://www.shure.com/en-US/products/software/shure_update_utility. Close SUU when complete.

New Feature

• Adding Cross-Subnet Devices
  • If you are accessing MXW devices across subnets, you will need Microflex Wireless Software v1.1 or higher.
    • Same-subnet devices will be typically auto-discovered and displayed in the Devices list
      • Same-subnet devices which are blocked from auto-discovery (e.g. MXWANI in Port 4 uplink mode, etc.) can be manually entered using the “Add-by-IP” function
    • Adding IP addresses from a .txt or .csv file is supported for importing up to 500 IP addresses, using allowed delimiters of space, comma or new line. Note that more than 100 devices being added will slow down the software’s responsiveness.
    • All added device IP addresses are appended to the remote devices list for convenience the next time the software is opened.
      • If this is not desired, manually delete the addresses which are no longer needed in this file location to minimize unnecessary IP discovery messages: C:\ProgramData\Shure\MicroFlexWireless\SystemAPI\remotedevices.csv
    • If a Device IP has been added but cannot be discovered (offline, wrong address etc), or when a device is no longer required for viewing in the Devices list select “forget Devices” to stop the discovery.
      • This will erase the device’s IP from the remotedevices.csv file that the software will use upon next opening.

Notable workflow differences from MXW legacy Flash User Interface

• Prior to setup, a passphrase is required to initialize the device(s) (MXWAPT, MXWANI). The passphrase will be applied to all discovered devices which need initialization. This passphrase must be entered to access the devices.  As in the Flash UI, all MXWAPTs in a configuration share a passphrase but each MXWANI’s passphrase is independent.
  • MXWNCS networked chargers do not require authentication, so users will be able to change device properties without logging in.
  • For a given MXWAPT’s Utility Page, the listed devices will be only those which have already been discovered.
  • For a given MXWAPT’s Configuration page, all discovered devices which are open for association are selectable. However only devices which share the subnet of the viewed MXWAPT will successfully route Dante or link microphones with that MXWAPT.
• SystemOn server-based software is recommended for remote monitoring and control where customized user accounts with optional alerts are required.  See www.shure.com/systemon for free a download.
  • See chart below for a comparison of Microflex Wireless software and SystemOn software controls.
• Double-click the MXWNCS from the Devices view to set the charger’s IP addresses as well as other device properties.  The MXW legacy Flash user interface workflow of setting charger device properties from the MXWAPTs Utility tab remains supported.
• Language selection is done in the Settings tab
• Shure Device Discovery software is no longer needed for typical setups. Microflex Wireless Software displays the discovered devices in the Devices list.
• The "Lock Configuration" feature available in the MXW legacy Flash user interface has been removed in Microflex Wireless Software.
• In the Devices view, "Configuration Status" is introduced. New/uninitialized MXWAPTs are designated "OPEN."  After setup, each MXWAPT configuration will have 1 "Primary" MXWAPT, and up to 9 "Secondary" MXWAPTs.  Sorting by "Primary" is a convenience for larger MXW deployments.  Note also that the Primary MXWAPT is the device which is initially viewed when opening any of the Secondary MXWAPTs in the same configuration.

Known Issues

• In some network scenarios with larger configurations, some actions will take slightly longer. For example, networks of 100-200 devices may take 30-60 seconds for all devices to be discovered.
• Microflex Wireless Software and Shure SystemOn software are not supported on the same computer. However, you can access the SystemOn server via the same computer’s web browser.
• When monitoring an MXWAPT channel which utilizes both a Primary and a Secondary mic on the same channel, there is no auto-switch functionality to display the on-air microphone.
  • Workaround: manually select the Primary or Secondary mic to display.
• Microflex Wireless Software must be restarted after Shure Designer 4.3 is uninstalled.
• Issues with the Dante interface may cause discovery issues with Microflex Wireless Software
• In the JDECT band (Japan only), there is an "RF carrier number mismatch" message missing as a potential reason for link failure.  The displayed message is "Link Failure."

Notes

• Microflex Wireless Software 1.1.0 is compatible with the following device firmware versions:
  • MXWAPT2, MXWAPT4, MXWAPT8 FW 9.0.4
  • MXWANI4, MXWANI8 FW 9.0.4
  • MXWNCS2, MXWNCS4, MXWNCS8 FW 9.0.4
  • MXW1, MXW2, MXW6, MXW8 FW 9.0.4
  • SCM820 1.4.3
• Requires Windows version 10 64-bit
• Requires macOS 10.14 "Mojave" or 10.15 "Catalina"
• At the time of this release, macOS 11.0 "Big Sur" has not been tested.

Important

• If you have installed Shure Designer, you need to update to Designer v4.3 or higher before installing Microflex Wireless Software.
• Simultaneous runtime operation of Microflex Wireless Software with Shure Wireless Workbench is not supported, but both may be installed on the same computer.
• If the desired NIC is not selectable during the software installation, or does not show up in runtime in the Settings of Microflex Wireless Software, ensure the interface is enabled and is active (i.e. Ethernet cable plugged in & has activity LED’s)
• Update any MXW devices which are below the minimum supported firmware 8.0.3 by using the Shure Update Utility (SUU) found here. Close the SUU when complete.

Notable workflow differences from MXW legacy Flash User Interface

• Prior to setup, a passphrase is required to initialize the device(s) (MXWAPT, MXWANI). The passphrase will be applied to all discovered devices which need initialization. This passphrase must be entered to access the devices. As in the Flash UI, all MXWAPTs in a configuration share a passphrase but each MXWANI’s passphrase is independent.
  • MXWNCS networked chargers do not require authentication, so users will be able to change device properties without logging in.
• If you are accessing MXW devices across subnets with Shure Software Update Utility on the same machine while Microflex Wireless Software is running, cross-subnet MXW devices may be discovered, but control and monitoring is not supported. This differs from the legacy Flash UI where it was possible to access any routable MXW IP address on the network by manually entering its IP address in a browser. Shure SystemOn Audio Asset Management Software is recommended for cross-subnet monitoring and control. Click here for information.
  • *See chart below for a comparison of Microflex Wireless software and SystemOn software controls.
• Double-click the MXWNCS from the Devices view to set the charger’s IP addresses as well as other device properties. The legacy workflow of setting charger device properties from the MXWAPT’s Utility tab remains supported.
• Language selection is done in the Settings tab of Microflex Wireless Software.
• Shure Device Discovery software is no longer needed for typical setups. Microflex Wireless Software displays the discovered devices in the Devices view.
• The “Lock Configuration” feature available in the MXW legacy Flash user interface has been removed in Microflex Wireless Software.
• In the Devices view, “Configuration Status” is introduced. New/uninitialized MXWAPTs are designated “OPEN”. After setup, each MXWAPT configuration will have 1 “Primary” MXWAPT, and up to 9 “Secondary” MXWAPTs. Sorting by Primary is a convenience for larger MXW deployments. Note also that the Primary APT is the device which is initially viewed when opening any of the Secondary MXWAPTs in the same configuration.

Known Issues

• In some network scenarios with larger configurations some actions will take slightly longer. For example, networks of 100-200 devices may take 30-60 seconds for all devices to be discovered.
• Microflex Wireless Software and Shure SystemOn should not be installed on the same computer. SystemOn users can continue using a web browser to access a SystemOn installation.
• When monitoring an MXWAPT channel which utilizes both a Primary and a Secondary mic on the same channel, there is no auto-switch functionality to display the on-air microphone.
  • Workaround: manually select the Primary or Secondary mic to display.
• Microflex Wireless Software must be restarted after Shure Designer 4.3 is uninstalled.
• Issues with the Dante interface may cause discovery issues with Microflex Wireless Software
• In the JDECT band (Japan only), there is an “RF carrier number mismatch” message missing as a potential reason for link failure. Displayed message is “Link Failure”.

Notes

• Microflex Wireless Software 1.0.0 is compatible with the following device firmware versions:
  • MXWAPT2, MXWAPT4, MXWAPT8 FW 9.0.4
  • MXWANI4, MXWANI8 FW 9.0.4
  • MXWNCS2, MXWNCS4, MXWNCS8 FW 9.0.4
  • MXW1, MXW2, MXW6, MXW8 FW 9.0.4
  • SCM820 1.3.3
• Requires Windows version 10 64-bit
• Requires macOS 10.14 “Mojave”, 10.15 “Catalina”
• At the time of this release, macOS 11.0 “Big Sur” has not been tested

*Comparison of Microflex Wireless software and SystemOn software December 17, 2020.