Archiwum oprogramowania i firmware

Improvements

• Bug fixes
• Compatibility with IntelliMix Room. IMX-R runs on Windows and makes the computer a Dante endpoint.

PC Requirements

• Supported Operating Systems
  • Windows 10 (Professional or Enterprise), 64-bit edition
  • Windows 11 (Professional or Enterprise), 64-bit edition
• Minimum Hardware Requirements
  • Hard drive: >=5 GB (free space). (SSD 'Solid state' recommended)
  • RAM: 8 GB, 16 GB recommended
  • Screen: Preferable min. 1920x1080
  • Ethernet network connection (not required for installation, but required for working with the application)
  • IPv4 network only
  • Processor
    • 8-generation Core i5 family processor
    • 4 physical cores
    • 6 threads (logical processors)
    • Only Intel and AMD x64 architecture (64-bit) are supported. Arm-based Windows platforms shall not be supported

macOS Requirements

• Supported Operating Systems
  • macOS 13.3.1 (Ventura) minimum
• Minimum Hardware Requirements
  • Apple M1 or Apple M2 (Intel i5 processor)
  • Hard drive: >=5 GB (free space). SSD 'Solid state' recommended) *)
  • Physical memory: 8 GB, 16 GB recommended
  • Screen: Preferable min. 1920x1080
  • Ethernet network connection (not required for installation, but required for working with the application)
  • IPv4 network only

Pre-Upgrade Requirements

• Users must export release 4.X project files (with extension .dprj) for import to Designer and conversion to room design files (with extension .rdf)
• Certain endpoint protection software may block the installation of Designer. If you encounter this issue, whitelist the Designer Installer, or application.

Upgrade Path from Designer Classic to Designer 6

1. Users must update device firmware using Shure Update Utility. Ensure that each device is at the correct firmware version as indicated in the Compatibility section below.
2. Download Designer 6 from the Shure website, and then install the application
3. Launch the Designer 6 software application
4. Go to the Preferences tab
5. Select the appropriate NIC to discover all the devices in ecosystem
6. Go to the Online devices to validate device firmware
7. Perform tasks as desired

Compatibility

• This version of Designer is compatible with the following recommended software and firmware versions:
  • IntelliMix Room 6.1.0
  • ANIUSB 6.0.44
  • MXA310 6.0.23
  • MXA710 6.0.24
  • MXA910 6.0.24
  • MXA920 6.0.39
  • MXA901 6.0.39
  • MXA902 6.1.64
  • MXA-MUTE 6.0.25
  • MXN5-C 6.0.17
  • P300 6.0.38
• It is imperative to use Shure Update Utility to update all devices to the specified firmware version indicated above.
• IntelliMix Room is supported in this release.
• Note the applicable firmware version for IMX-Room designs and deployments.

File Conversion

• Project file conversion from Designer version 3.X is not supported in Designer 6.
• Reference the following steps to convert project files to room design files:
  • To export projects from Designer 4.X:
    1. Open Designer 4.X
    2. Go to “my projects”
    3. Click on the 3 dots in right side of your project – select “Export”
    4. A <your_project_name>.dprj file has been created and saved to default download folder
  • To import into Designer 6:
    1. Open Designer 6
    2. Go to “File -> Open”
    3. Navigate to and select <your_project_name>.dprj
    4. Import file dialog appears – click “Choose save location”
    5. Select a folder where the converted room files should be stored e.g <my_rooms>
    6. Dialog appears that shows all rooms contained in the <your_project_name>.dprj file
    7. Select all the rooms that you want to import
    8. Click on “Open selected rooms”
    9. All rooms selected are now opened in their own tab
    10. All room files are stored in my_rooms>/<your_project_name>/<room_name>.rdf

Known Issues

• Installer processes may fail during upgrade
  • Workaround: Allow the uninstaller process to finish, then restart installation
• After a device firmware installation and a “device version to install” version stops at “Discovering...”
  • Workaround: Unplug the POE cable from the device, wait about 5 seconds, and then plug the POE cable back in to restore the device.
• Issue ID# 5962: Automatic conflict resolution is not happening in empty online rooms. This issue occurs after clearing an offline room (room containing only offline devices). If an online device is added to the previously cleared empty room and a removed offline device comes back online, the room will enter the conflicted state and not resolve automatically.
  • Workaround: User must create a new room design after clearing the offline room, and/or delete the previously cleared offline room.

Notes

• User Guide
• To update firmware, please download Shure Update Utility
• Shure Web Device Discovery
• Event Logs paths
  • Windows:
    • C:\Users\<user name>\AppData\Local\Shure\Shure Designer 6\logs
  • macOS
    • ~/Library/Logs/Shure Designer 6/
• Designer 6 can be installed on the same PC as previous Designer versions. It is recommended to run them at separate times and not simultaneously.
• Previous Designer versions will not be removed when Designer 6 is installed.

Improvements

• Fixes issues experienced by some MOTIV mic users who are unable to access their device's full settings

Notes

• User Guides
  • MOTIV Mix
  • MV7+
• System Requirements
  • Minimum 8 GB of RAM
  • 20% or more hard disk space recommended
• Shure MOTIV Desktop App should be uninstalled before using MOTIV Mix

Compatibility

• Compatible operating systems:
  • Windows 10 and 11
  • MacOS 12 and higher
• This version of MOTIV Mix is compatible with the following recommended firmware versions:
  • MV7+ 1.1.0.17
  • MV7 1.2.18
  • MVX2U 1.1.1
  • MV88+ 1.1.17

Important

• To fully configure IntelliMix Room, download and install Shure Designer on a separate computer. Shure does not support installing Designer and IntelliMix Room on the same computer.
• IntelliMix Room 6.1 is compatible with Designer 6.1 only.
• When updating to IntelliMix Room 6.1 from previous versions, transmit audio routes from IntelliMix Room may fail to resolve. Please see this FAQ for more information.
• Stereo AEC is only available in 8-channel configuration of IntelliMix Room. 16-channel license owners can activate their license in 8 channel configuration for Stereo AEC functionality.
• System API Standalone may have different functionality from the System API version installed with IntelliMix Room. For full System API functionality, please download the latest version of System API Standalone here.
• System API Standalone cannot be installed on the same machine as IntelliMix Room. If you have installed System API Standalone over IntelliMix Room, please contact Shure support for help with uninstallation.

Device Behavior Changes

• License activation / deactivation must now be completed via Activate / Deactivate in the tray app, or via Room Setup. Designer no longer manages license activation.

Improvements

• Now compatible with the Designer 6.1 environment
• Added support for stereo acoustic echo cancellation (AEC) which can be enabled via the settings menu
• Implemented secure remote passwords, port-based network authentication, and other security improvements
• New Device Support (MXA902, MX901-R) in Room Setup

Known Issues

• Packet scanning security software may cause audio performance issues with IntelliMix Room
• Changing the System Name of the host computer after installation of IntelliMix Room also changes the Dante Device name in Dante Controller. The Shure device name stays the same. Changing the Dante Device name can impact audio routes to Dante receive devices.
• Allowing a system running IntelliMix Room to enter a sleep state can cause issues with IntelliMix Room’s logic and mute synchronization functionality
  • Workaround: restart your computer
• In some scenarios when using Dante Domain Manager with Shure devices, IntelliMix Room may appear as “Dante Locked” regardless of the device permissions set in Dante Domain Manager. In this state, IntelliMix Room networked audio settings cannot be customized.
  • Workaround: unenroll and reenroll IntelliMix Room within Dante Domain Manager

Notes

• User Guide
• Installation and Deployment Guide
• Quick Start Guide

Compatibility

• This version of IntelliMix Room is compatible with the following recommended software and firmware versions:
  • Designer 6.1.0
  • ANI22/ANI4IN/ANI4OUT 6.0.41
  • ANIUSB-MATRIX 6.0.41
  • MXA310 6.0.23
  • MXA710 6.0.27
  • MXA901 6.0.39
  • MXA902 6.1.64
  • MXA910 6.0.24
  • MXA920 6.0.39
  • MXA-MUTE 6.0.25
  • MXN5-C 6.0.17
  • Microflex Wireless 10.0.8
  • P300 6.0.41

Improvements

• System API now supports license management for IntelliMix Room

Known Issues

• On large networks of 100+ devices, first queries of devices may return a “deadline exceeded” error. To work around, query the devices again.
• Subscriptions to AudioChannelGainEvent will return duplicative responses for MXA901, MXA902, and MXA920 devices.
• Subscriptions to FirmwareUpdateProgressEvent on MXA310 will skip TRANSFERRING_FILES and INSTALLING stages. Only PENDING and COMPLETE will be returned.
• Subscriptions to UserPresetEvent will return duplicative responses upon a save event.

Platform Requirements

• Supported Operating Systems
  • Windows 10, 11 or Windows Server 2016, 2019, 2022
• Hardware Requirements
  • Minimum:
    • Dual Core 64-bit Intel or AMD processor
    • 2GB RAM
  • Recommended:
    • 64-bit Intel or AMD processor
    • 8GB RAM

Notes

• Quick Start Guide
• API Documentation

Compatibility

• Whenever possible, upgrade to the latest supported firmware version to take advantage of new features and system improvements.
• All previously released firmware versions support Device Discovery and Firmware Update
• To operate this version of System API with feature interactivity, see the following list of Shure devices and firmware versions:

          **Only supports connectivity with SystemAPI when docked in SBC250/450/850 charger(s).

Improvements

• Compatibility with IntelliMix Room. IMX-R runs on Windows and makes the computer a Dante endpoint.
• Improvements to performance reliability, run-time diagnostics and retries of deployment
• Enhancement to streamline device firmware updating
• Workflow improvements:
  • Menu tabs include enhancements to design workflow, end-to-end deployment workflow and messaging
  • Preferences tab options now include:
    • Applicable NIC to connect to devices
    • Desired dark or light mode
    • Online room editing
  • Improved Property Panel with a retractable sidebar on the design environment along with the toolbar. The sidebar allows users to view or adjust design properties and device settings.

PC Requirements

• Supported Operating Systems
  • Windows 10 (Professional or Enterprise), 64-bit edition
  • Windows 11 (Professional or Enterprise), 64-bit edition
• Minimum Hardware Requirements
  • Hard drive: >=5 GB (free space). (SSD 'Solid state' recommended)
  • RAM: 8 GB, 16 GB recommended
  • Screen: Preferable min. 1920x1080
  • Ethernet network connection (not required for installation, but required for working with the application)
  • IPv4 network only
  • Processor
    • 8-generation Core i5 family processor
    • 4 physical cores
    • 6 threads (logical processors)
    • Only Intel and AMD x64 architecture (64-bit) are supported. Arm-based Windows platforms shall not be supported

macOS Requirements

• Supported Operating Systems
  • macOS 13.3.1 (Ventura) minimum
• Minimum Hardware Requirements
  • Apple M1 or Apple M2 (Intel i5 processor)
  • Hard drive: >=5 GB (free space). SSD 'Solid state' recommended) *)
  • Physical memory: 8 GB, 16 GB recommended
  • Screen: Preferable min. 1920x1080
  • Ethernet network connection (not required for installation, but required for working with the application)
  • IPv4 network only

Pre-Upgrade Requirements

• Users must export release 4.X project files (with extension .dprj) for import to Designer and conversion to room design files (with extension .rdf)
• Certain endpoint protection software may block the installation of Designer. If you encounter this issue, whitelist the Designer Installer, or application.

Upgrade Path from Designer Classic to Designer 6

1. Users must update device firmware using Shure Update Utility. Ensure that each device is at the correct firmware version as indicated in the Compatibility section below.
2. Download Designer 6 from the Shure website, and then install the application
3. Launch the Designer 6 software application
4. Go to the Preferences tab
5. Select the appropriate NIC to discover all the devices in ecosystem
6. Go to the Online devices to validate device firmware
7. Perform tasks as desired

Compatibility

• This version of Designer is compatible with the following recommended software and firmware versions:
  • IntelliMix Room 6.1.0
  • ANIUSB 6.0.44
  • MXA310 6.0.23
  • MXA710 6.0.24
  • MXA910 6.0.24
  • MXA920 6.0.38
  • MXA901 6.0.39
  • MXA902 6.1.64
  • MXA-MUTE 6.0.25
  • MXN5-C 6.0.17
  • P300 6.0.38
• It is imperative to use Shure Update Utility to update all devices to the specified firmware version indicated above.
• IntelliMix Room is supported in this release.
• Note the applicable firmware version for IMX-Room designs and deployments.

File Conversion

• Project file conversion from Designer version 3.X is not supported in Designer 6.
• Reference the following steps to convert project files to room design files:
  • To export projects from Designer 4.X:
    1. Open Designer 4.X
    2. Go to “my projects”
    3. Click on the 3 dots in right side of your project – select “Export”
    4. A <your_project_name>.dprj file has been created and saved to default download folder
  • To import into Designer 6:
    1. Open Designer 6
    2. Go to “File -> Open”
    3. Navigate to and select <your_project_name>.dprj
    4. Import file dialog appears – click “Choose save location”
    5. Select a folder where the converted room files should be stored e.g <my_rooms>
    6. Dialog appears that shows all rooms contained in the <your_project_name>.dprj file
    7. Select all the rooms that you want to import
    8. Click on “Open selected rooms”
    9. All rooms selected are now opened in their own tab
    10. All room files are stored in my_rooms>/<your_project_name>/<room_name>.rdf

Known Issues

• Installer processes may fail during upgrade
  • Workaround: Allow the uninstaller process to finish, then restart installation
• After a device firmware installation and a “device version to install” version stops at “Discovering...”
  • Workaround: Unplug the POE cable from the device, wait about 5 seconds, and then plug the POE cable back in to restore the device.
• Issue ID# 5962: Automatic conflict resolution is not happening in empty online rooms. This issue occurs after clearing an offline room (room containing only offline devices). If an online device is added to the previously cleared empty room and a removed offline device comes back online, the room will enter the conflicted state and not resolve automatically.
  • Workaround: User must create a new room design after clearing the offline room, and/or delete the previously cleared offline room.

Notes

• User Guide
• To update firmware, please download Shure Update Utility
• Shure Web Device Discovery
• Event Logs paths
  • Windows:
    • C:\Users\<user name>\AppData\Local\Shure\Shure Designer 6\logs
  • macOS
    • ~/Library/Logs/Shure Designer 6/
• Designer 6 can be installed on the same PC as previous Designer versions. It is recommended to run them at separate times and not simultaneously.
• Previous Designer versions will not be removed when Designer 6 is installed.

Information

• We are ending support for ShurePlus MOTIV Desktop. For a better experience, please download our new app, MOTIV Mix.

Notes

• User Guides
  • MV7
  • MVX2U
• Compatible operating systems:
  • Intel-based Macs: Big Sur, Monterey, and Ventura
  • Apple Silicon Macs (M1 and M2): Big Sur, Monterey, and Ventura
  • *If you are unsure what type of Mac you have, you can learn more here
• This version of ShurePlus MOTIV Desktop is compatible with the following recommended firmware versions:
  • MVX2U 1.1.1
  • MV7 1.2.18
  • MV88+ 1.1.17
• We recommend updating to the latest firmware versions for the best experience

Improvements

• Bug fixes

Notes

• User Guides
  • MOTIV Mix
  • MV7+
• System Requirements:
  • Minimum 8 GB of RAM
  • 20% or more hard disk space recommended
• Shure MOTIV Desktop App should be uninstalled before using MOTIV Mix

Compatibility

• Compatible operating systems:
  • Windows 10
  • macOS 12 and higher
• ARM-based processors are not currently supported
• This version of MOTIV Mix is compatible with the following recommended firmware versions:
  • MV7+ 1.1.0.17
  • MV7 1.2.18
  • MVX2U 1.1.1
  • MV88+ 1.1.17

New Features

• ADX portable device management: Use the “Portable slots” column in the Inventory to view Axient Digital transmitters slots in the corresponding receiver rows, and show or hide connected ADX transmitters as rows in the Inventory using the new “Show Portables” toggle (next to the Group by dropdown menu)
• Scans now identify known transmitter frequencies from your inventory, viewable in the exclusion list. A new setting “Ignore Spectrum from Known Transmitters” in Preferences > Coordination allows the calculator to use these known frequencies and surrounding spectrum but preserve the known channels in your inventory.
• In-app feedback: Send Shure feedback from the Help menu

Improvements

• Native support Apple Silicon (WWB is now a Universal Binary, and Rosetta is no longer required)
• Granular settings conflicts: When resolving settings conflicts between online devices and Wireless Workbench, you can select the individual properties to apply.
• Updated AD600 property panel relocates tabs under Zone Details button
• 3rd party equipment profiles and TV database info can now be updated without installing a new release of Wireless Workbench. You will see prompts when a new download is available from Shure (internet required)
• Add new frequency default behavior: When adding a new frequency using the “+” button in the coordination workspace, the device will default with “Find Best” instead of a placeholder, uncoordinated frequency (like WWB6). This prevents multiple unprepared frequency requests with the same placeholder frequency which can cause accidental errors.
• When selecting set or clear all in the Zone Management settings, a popup will ask if you wish to override your current setting to avoid accidental loss of information
• TV 37-51 are no longer shown for coordinations in the United States. The Guard Band (614-616 MHz) and Duplex Gap (653-663 MHz) are not affected and still usable.

Known Issues

• ULX-D receivers running firmware version 2.0.28 or earlier may trigger a Settings Conflict when rediscovered after updating their firmware to version 2.1 or later. There is no issue with the device—there was simply a new property added in version 2.1. To dismiss the alert, resolve the Settings Conflict by selecting the properties you wish to keep.
• The Timeline System Event “Active Transmitter Online” for ULXD6/8 transmitters does not always include Transmitter Device ID in the event description.
• SLX and ULX frequencies in Master List mode cannot be manually entered in the Coordination Workspace. They can, however, be coordinated and analyzed.
• In certain scenarios, the Frequency List dialog is empty and the CFL is not imported from AXT600.
• While Timeline is running, no marker will display when changing FD-Override on an FD-Selection channel.
• Deploying CWS frequencies to a created virtual FD-C channel can fail in certain cases, particularly when multiple virtual devices of the same type are created simultaneously via "Add New Devices” dialog (i.e., the "Active Devices" widget is more than 1). Shure recommends creating such virtual devices one-by-one.
• When editing the two frequencies of an FD-C channel via the property panel, mixed use of the frequency and group/channel widgets on both frequencies can cause unexpected frequencies to be set for the channel. Shure recommends using only the two frequency widgets when editing both frequencies via the property panel, or using the Inventory row frequency, group, or channel widgets to edit each individual FD-C frequency.
• Merging a created virtual device that has a different transmission mode than the target online device can fail in certain cases. Shure recommends directly setting the transmission mode of the online device to match the virtual device before attempting a merge. Note that setting the transmission mode will cause the online device to reboot.

Notes

• User Guide
• WWB 6.15.X and WWB7 can be installed on the same machine but cannot run at the same time.
• The following features are no longer supported in WWB7 (customers may continue to use WWB 6.15.X if these features are required):
  • Online UHF-R control and monitoring
  • Frequency Conversion (e.g., converting a J50 receiver to J50A).
  • Import and export inventory
• Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench."
• Alerts logged when devices first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.

Compatibility

• Windows
  • Windows 10, Intel only
  • Windows 11, Intel only
• macOS
  • macOS Monterey 12, Intel and Apple Silicon
  • macOS Ventura 13, Intel and Apple Silicon
  • macOS Sonoma 14, Intel and Apple Silicon
• To operate this version of Wireless Workbench with other Shure products, reference the following list of recommended versions:
  • Axient Digital 1.4.15
  • AD600 1.0.39
  • Axient 2.1.41
  • PSM1000 1.8.9
  • QLXD 2.7.1
  • SLXD 1.2.13
  • ULXD 2.8.7
  • SBC220/240 Two-bay Chargers 1.4.7
  • SBC250/450/850 Networked Charging Stations 2.8.6
  • SBRC Shure Battery Rack Charger 1.1.6
  • Shure Update Utility 2.8.5
  • ShurePlus Channels iOS 1.6.1
  • ShurePlus Channels Android 1.6.2

Initial Release

• "Beta" release
• Manage up to five channels of recording, streaming, monitoring, and system audio inputs
• Record up to 8 hours of audio in 32-bit, 48kHz resolution
• Access recordings via system file explorer
• English is currently the only supported language in the Beta version of the app

Notes

• User Guides
  • MOTIV Mix
  • MV7+
• System Requirements:
  • Minimum 8 GB of RAM
  • 20% or more hard disk space recommended
• Shure MOTIV Desktop App should be uninstalled before using MOTIV Mix

Compatibility

• Compatible operating systems:
  • Windows 10
  • macOS 12 and higher
• ARM-based processors are not currently supported
• This version of MOTIV Mix is compatible with the following recommended firmware versions:
  • MV7+ 1.1.0.17
  • MV7 1.2.18
  • MVX2U 1.1.1
  • MV88+ 1.1.17

Improvements

• Improvement to performance reliability, run-time diagnostics, and retries of deployment
• Enhancement to streamline device firmware updating

PC Requirements

• Supported Operating Systems
  • Windows 10 (Professional or Enterprise), 64-bit edition
  • Windows 11 (Professional or Enterprise), 64-bit edition
• Minimum Hardware Requirements
  • Hard drive: >=5 GB (free space). (SSD 'Solid state' recommended)
  • RAM: 8 GB, 16 GB recommended
  • Screen: Preferable min. 1920x1080
  • Ethernet network connection (not required for installation, but required for working with the application)
  • IPv4 network only
  • Processor
    • 8-generation Core i5 family processor
    • 4 physical cores
    • 6 threads (logical processors)
    • Only Intel and AMD x64 architecture (64-bit) are supported. Arm-based Windows platforms shall not be supported

macOS Requirements

• Supported Operating Systems
  • macOS 13.3.1 (Ventura) minimum
• Minimum Hardware Requirements
  • Apple M1 or Apple M2 (Intel i5 processor)
  • Hard drive: >=5 GB (free space). SSD 'Solid state' recommended) *)
  • Physical memory: 8 GB, 16 GB recommended
  • Screen: Preferable min. 1920x1080
  • Ethernet network connection (not required for installation, but required for working with the application)
  • IPv4 network only

Pre-Upgrade Requirements

• Users must export release 4.X project files (with extension .dprj) for import to Designer and conversion to room design files (with extension .rdf)
• Certain endpoint protection software may block the installation of Designer. If you encounter this issue, whitelist the Designer Installer, or application.

Upgrade Path from Designer Classic to Designer 6

1. Users must update device firmware from release 4.X / 5.X using Shure Update Utility. Ensure that each device is at the correct firmware version as indicated in the Compatibility section below.
2. Download Designer 6 from the Shure website, and then install the application
3. Launch the Designer 6 software application
4. Go to the Preferences tab
5. Select the appropriate NIC to discover all the devices in ecosystem
6. Go to the Online devices to validate device firmware
7. Perform tasks as desired

Compatibility

• This version of Designer is compatible with the following recommended firmware versions:
  • ANIUSB 6.0.44
  • MXA310 6.0.23
  • MXA710 6.0.24
  • MXA910 6.0.24
  • MXA920 6.0.38
  • MXA901 6.0.39
  • MXA902 6.0.32
  • MXA-MUTE 6.0.25
  • MXN5-C 6.0.17
  • P300 6.0.38
• It is imperative to use Shure Update Utility to update all devices to the specified firmware version indicated above.
• PLEASE NOTE: Intellimix Room Audio Processing Software (IMX-Room) is not yet supported in Designer 6. At this time, use Designer 4.7 for IMX-Room designs and deployments. 

File Conversion

• Project file conversion from Designer version 3.X is not supported in Designer 6.
• Reference the following steps to convert project files to room design files:
  • To export projects from Designer 4.X:
    1. Open Designer 4.X
    2. Go to “my projects”
    3. Click on the 3 dots in right side of your project – select “Export”
    4. A <your_project_name>.dprj file has been created and saved to default download folder
  • To import into Designer 6.0:
    1. Open Designer 6.0
    2. Go to “File -> Open”
    3. Navigate to and select <your_project_name>.dprj
    4. Import file dialog appears – click “Choose save location”
    5. Select a folder where the converted room files should be stored e.g <my_rooms>
    6. Dialog appears that shows all rooms contained in the <your_project_name>.dprj file
    7. Select all the rooms that you want to import
    8. Click on “Open selected rooms”
    9. All rooms selected are now opened in their own tab
    10. All room files are stored in my_rooms>/<your_project_name>/<room_name>.rdf

Known Issues

• Installer processes may fail during upgrade
  • Workaround: Allow the uninstaller process to finish, then restart installation
• After a device firmware installation and a “device version to install” version stops at “Discovering...”
  • Workaround: Unplug the POE cable from the device, wait about 5 seconds, and then plug the POE cable back in to restore the device.
• Issue ID# 5935: Default file names may be rejected by Windows or macOS due to operating system file naming constraints.
  • Workaround: Rename the file that was saved in Mac and open it in Windows.
• Issue ID# 6263: User may encounter missing devices and routes when trying to open a saved file during deployment flow.
  • Workaround: Close and reopen Designer, then try to open the file.
• Issue ID# 6298: When resizing or selecting the coverage area, then trying to reposition it, the coverage may momentarily jump to the original position and then back to the new position.
  • Workaround: Rate of occurrence is sporadic, contact Shure Customer Support team for assistance if anomaly is persistent.
• Issue ID# 6394: In the MXA920 S/R, reset to default option is not working as expected when added coverages are hidden one by one after adding them. and then clicking on reset to default option in properties panel.
  • Workaround: Switch tabs then return to the coverage tab.
• Issue ID# 6450: Room conflict dialog may not appear in an online password protected room if a device is not online or missing, and user may be unable to remove the missing device.
  • Workaround: User must get the missing device online; otherwise, move online devices to a new room.
• Issue ID# 6460: User may encounter a delay on password selection deploying to devices with and without passwords set.
  • Workaround: Wait 7-10 seconds for the password selection options to become available.
• Issue ID# 6462: User is unable to set a common device password in an online room when room contains some device with passwords and some devices without passwords.
  • Workaround: Use the deployment workflow to set and synchronize the room password. Otherwise, individually remove each device’s password so that all devices are not password protected and reset the room password.
• Issue ID# 6466: When working with Virtual room and not adding or removing a device (i.e. changing a device mute state), device settings will not be saved.
  • Workaround: Save the design file manually after configuring settings.
• Issue ID# 6470: In the coverage view, the MXA310 property panel may not refresh after setting device properties.
  • Workaround: Switch tabs and return to the coverage view.
• Issue ID# 6476: When using streamlined deployment with MXA-MUTE, the latest audio rout changes may not be reflected in the online room.
  • Workaround: Use standard deployment when deploying a room that contains a MXA-MUTE device.
• Issue ID# 6477: It is possible to start import or clear of multiple P300 device presets at the same time, and this could result in a failure to import or clear.
  • Workaround: If user encounters a failure, wait for 30 seconds, then retry the operation and it will be successful.

Notes

• User Guide
• To update firmware, please download Shure Update Utility
• Shure Web Device Discovery
• Event Logs paths
  • Windows:
    • C:\Users\<user name>\AppData\Local\Shure\Shure Designer 6\logs
  • macOS
    • ~/Library/Logs/Shure Designer 6/
• Designer 6 can be installed on the same PC as previous Designer versions. It is recommended to run them at separate times and not simultaneously.
• Previous Designer versions will not be removed when Designer 6 is installed.