Software & Firmware Archives

Improvements

• ShurePlus Channels now uses the same Analytics platform as other Shure applications. Analytics allow us to inform app improvements based on your interactions with the app. Analytics are always Optional and contain information about which features you use and what Shure hardware you connect to.

Bug Fixes

• Fixed an issue when in some cases using an iPad, the app crashed after being idle for over 15 minutes

Known Issues 

• The transmitter count on the Transmitters tab is not updated dynamically in channels details view on AXT400 devices
  • Workaround: The transmitter count in the on-screen navigation is updated
• ADX5D takes a few seconds longer to discover than other networked Shure devices

Notes 

• User Guide 
• Please report problems and submit general feedback through the app
  • Settings > Help > Send Feedback
• For the best results, ensure your connected devices are updated to the latest firmware using the Shure Update Utility desktop app. 
• We recommend using devices and WiFi access points that support WiFi 6 or later.
• In order to view the SSID of your network connection type or SSID in the network status bar, you must permit the app access to your location. To do so, go to the Settings app on your iPhone or tablet, select Privacy > Location Services > Channels, and choose “While Using the App”. 

Compatibility

• Compatible with iPhone, iPad, and iPod touch devices running iOS 15 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.
• To operate this version of ShurePlus Channels with other Shure products, reference the following list of recommended versions: 
  • Axient Digital 1.4.15 
  • AD600 1.0.39
  • Axient 2.1.41
  • PSM1000 1.8.6
  • QLX-D 2.6.2
  • SLX-D 1.4.4
  • UHF-R 1.171
  • ULX-D 2.8.7
  • SBC220/240 Two-bay Chargers 1.4.19
  • SBC250/450/850 Networked Charging Stations 2.8.6
  • SBRC Shure Battery Rack Charger 1.1.6
  • Shure Update Utility 2.8.6
  • Wireless Workbench 6.15.4 or 7.2.0

These release notes cover the following models: 

• MXWAPT2/4/8 Access Point Transceivers

Important

• Update any MXW devices which are below the minimum supported firmware 8.0.3 by using the Shure Update Utility (SUU) found here.  Please note – should the firmware version used be older than 5.2.2, it is advised to upgrade to version 5.2.2 first before updating to any subsequent more recent releases. Close the SUU when complete.

Improvements

• Security enhancement - removal of basic network setup web-based user interface. Microflex Wireless Application should be used to configure the device's network settings.
• DHCP option 61 support - support for DHCP servers that make IP address offers that have option 61 defined.

Known Issues

• Multiple Primary Leader Clocks in Dante Controller might appear with mix of AES67 enabled on an MXW-APT as well as an Axient-Digital system on the same subnet

Notes

• User Guide
• Quick Start Guide
• Command Strings

Compatibility

• To operate this version of MXW with other Shure networked systems, see the following list of recommended software and firmware versions:
  • SCM820 1.4.3
  • Shure Web Device Discovery 1.2.17
  • Shure Update Utility 2.8.6

These release notes cover the following models: 

• MXWAPT2/4/8 Access Point Transceivers

Important

• Update any MXW devices which are below the minimum supported firmware 8.0.3 by using the Shure Update Utility (SUU) found here.  Please note – should the firmware version used be older than 5.2.2, it is advised to upgrade to version 5.2.2 first before updating to any subsequent more recent releases. Close the SUU when complete.

Improvements

• Security enhancement - removal of basic network setup web-based user interface. Microflex Wireless Application should be used to configure the device's network settings.
• DHCP option 61 support - support for DHCP servers that make IP address offers that have option 61 defined.

Known Issues

• Multiple Primary Leader Clocks in Dante Controller might appear with mix of AES67 enabled on an MXW-APT as well as an Axient-Digital system on the same subnet

Notes

• User Guide
• Quick Start Guide
• Command Strings

Compatibility

• To operate this version of MXW with other Shure networked systems, see the following list of recommended software and firmware versions:
  • SCM820 1.4.3
  • Shure Web Device Discovery 1.2.17
  • Shure Update Utility 2.8.6

These release notes cover the following models: 

• MXWAPT2/4/8 Access Point Transceivers

Important

• Update any MXW devices which are below the minimum supported firmware 8.0.3 by using the Shure Update Utility (SUU) found here.  Please note – should the firmware version used be older than 5.2.2, it is advised to upgrade to version 5.2.2 first before updating to any subsequent more recent releases. Close the SUU when complete.

Improvements

• Security enhancement - removal of basic network setup web-based user interface. Microflex Wireless Application should be used to configure the device's network settings.
• DHCP option 61 support - support for DHCP servers that make IP address offers that have option 61 defined.

Known Issues

• Multiple Primary Leader Clocks in Dante Controller might appear with mix of AES67 enabled on an MXW-APT as well as an Axient-Digital system on the same subnet

Notes

• User Guide
• Quick Start Guide
• Command Strings

Compatibility

• To operate this version of MXW with other Shure networked systems, see the following list of recommended software and firmware versions:
  • SCM820 1.4.3
  • Shure Web Device Discovery 1.2.17
  • Shure Update Utility 2.8.6

These release notes cover the following models: 

• MXWANI4/8 Audio Network Interfaces

Important

• Update any MXW devices which are below the minimum supported firmware 8.0.3 by using the Shure Update Utility (SUU) found here.  Please note – should the firmware version used be older than 5.2.2, it is advised to upgrade to version 5.2.2 first before updating to any subsequent more recent releases. Close the SUU when complete.

Improvements

• Security enhancement - removal of Civet Web server from device. Microflex Wireless Application should be used to configure all the device’s settings.

Known Issues

• Multiple Primary Leader Clocks in Dante Controller might appear with mix of AES67 enabled on an MXW-APT as well as an Axient-Digital system on the same subnet

Notes

• User Guide
• Quick Start Guide
• Command Strings

Compatibility

• To operate this version of MXW with other Shure networked systems, see the following list of recommended software and firmware versions:
  • SCM820 1.4.3
  • Shure Web Device Discovery 1.2.17
  • Shure Update Utility 2.8.6

These release notes cover the following models: 

• MXWANI4/8 Audio Network Interfaces

Important

• Update any MXW devices which are below the minimum supported firmware 8.0.3 by using the Shure Update Utility (SUU) found here.  Please note – should the firmware version used be older than 5.2.2, it is advised to upgrade to version 5.2.2 first before updating to any subsequent more recent releases. Close the SUU when complete.

Improvements

• Security enhancement - removal of Civet Web server from device. Microflex Wireless Application should be used to configure all the device’s settings.

Known Issues

• Multiple Primary Leader Clocks in Dante Controller might appear with mix of AES67 enabled on an MXW-APT as well as an Axient-Digital system on the same subnet

Notes

• User Guide
• Quick Start Guide
• Command Strings

Compatibility

• To operate this version of MXW with other Shure networked systems, see the following list of recommended software and firmware versions:
  • SCM820 1.4.3
  • Shure Web Device Discovery 1.2.17
  • Shure Update Utility 2.8.6

These release notes cover the following models: 

• MXWNCS2/4/8 Networked Charging Stations

Important

• Update any MXW devices which are below the minimum supported firmware 8.0.3 by using the Shure Update Utility (SUU) found here.  Please note – should the firmware version used be older than 5.2.2, it is advised to upgrade to version 5.2.2 first before updating to any subsequent more recent releases. Close the SUU when complete.

Improvements

• Security enhancement - removal of basic network setup web-based user interface. Microflex Wireless Application should be used to configure the device's network settings.
• DHCP option 61 support - support for DHCP servers that make IP address offers that have option 61 defined.

Known Issues

• Multiple Primary Leader Clocks in Dante Controller might appear with mix of AES67 enabled on an MXW-APT as well as an Axient-Digital system on the same subnet

Notes

• User Guide
• Quick Start Guide
• Command Strings

Compatibility

• To operate this version of MXW with other Shure networked systems, see the following list of recommended software and firmware versions:
  • SCM820 1.4.3
  • Shure Web Device Discovery 1.2.17
  • Shure Update Utility 2.8.6

New Features

• New Library tab shows users all their recordings done in MOTIV Mix and play back to listen to their recordings

Improvements

• Fixed issue where MV6 would not appear in Sources
• Other bug fixes

Notes

• Shure MOTIV Desktop App should be uninstalled before using MOTIV Mix
• System Requirements:
  • Minimum 8 GB of RAM
  • 20% or more hard disk space recommended
• User Guides
  • MOTIV Mix
  • MV7+
  • MV7
  • MV6
  • MVX2U

Compatibility

• Compatible operating systems:
  • Windows 10 and 11
  • MacOS 12 and higher
• This version of MOTIV Mix is compatible with the following recommended firmware versions:
  • MV7+ 1.2.0.18
  • MV7 1.2.19
  • MV6 1.1.0.10
  • MV88+ 1.1.18
  • MVX2U 1.2.1.358

New Features

• Mute Lock: While mute lock is enabled, the microphone will remain muted or unmuted even when the mute button on the transmitter is pressed
• Timeout: Customizable timeout duration options for the display to remain active

Improvements

• Colored and gradient audio meters to visually represent audio levels
• RF performance enhancements

Notes

• User Guide
• Firmware updates for MoveMic are available in the MOTIV apps for iOS and Android, as well as Shure Update Utility

Compatibility

• We always recommend updating to the latest software and firmware versions for the best user experience.
• MoveMic Receiver is compatible with the following software versions:
  • MOTIV iOS 4.3.1
  • MOTIV Android 4.3.0
  • MOTIV Video iOS 2.3.2
  • MOTIV Video Android 2.3.1

Improvements

• General updates
• Bug fixes

Known Issues

• The app can play files that are stored in the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Please report problems and submit general feedback in the app settings page

Compatibility

• This app is compatible with iOS 17 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.