Software & Firmware Archives

New Features

• Support for wired ethernet connection using a third-party adapter.
  • Your environment or system configuration may not have optimal conditions for Wi-Fi, so the app now offers the option to connect over ethernet, giving you additional confidence in your network connection.
  • Shure has tested compatibility with the Belkin Ethernet + Power Adapter with Lightning Connector.

New Device Support

• Added support for Axient Digital AD3 plug-on transmitter monitoring information
• Added support for new ULX-D properties, Scan Lock and IR Sync Lock
• Added support for new Shure frequency bands
  • Axient Digital G63 | 487.125 – 636.875 MHz
  • Axient Digital L60 | 630.125 – 697.875 MHz
  • Axient Digital P55 | 694.500 – 805.700 MHz
  • Axient Digital X56 | 960.125 – 1000.000 MHz
  • Axient Digital Z16 | 1240.125 – 1259.875 MHz
  • ULX-D G53 | 470.125 – 509.875 MHz
  • ULX-D M19 | 694.500 – 702.700 MHz
  • ULX-D Q12 | 748.300 – 757.700 MHz
  • QLX-D G53 | 470.125 – 509.875 MHz
  • QLX-D M19 | 694.500 – 702.700 MHz
  • QLX-D Q12 | 748.300 – 757.700 MHz
  • PSM1000 G53 | 470.125 – 509.875 MHz
  • PSM1000 H22 | 518.000 – 584.000 MHz
  • PSM1000 L60 | 630.125 – 697.875 MHz
  • PSM1000 M19 | 694.500 – 702.700 MHz
  • PSM1000 Q12 | 748.300 – 757.700 MHz

Improvements

• Channel rows in the channel list now indicate “discovery initialization” and “discovery error” states.
• The channel details view is now accessible when the channel is offline.
• Frequency values now include an asterisk * to indicate when a channel is using a frequency that is not being monitored by the channel’s assigned Spectrum Manager.
• Sort and Filter controls have been relocated and combined in a single card view.
• Added a Theme option to “match system”.
• The group color “white” is now “gray” to aid visibility in Light Theme.
• Added a preview cell when selecting group color.
• App Settings and About menus are now combined.

Known Issues

• When Wi-Fi and Ethernet connections are present and available, UHF-R may not be discovered or respond to property changes.
• In certain scenarios, the app may prompt for Access Control PIN even when the PIN is remembered in the app settings.
• With Axient Digital ADX2FD in FD-C mode, sometimes there is a delay in the display of Frequency 1 (F1) antenna LEDs in the channel details view. The performance of the device is unaffected.
• With Axient Digital ADX2FD in FD-C mode and Frequency 2 (F2) is turned OFF, sometimes the antenna LEDs flicker. The performance of the device is unaffected.
• With Axient Digital ADX2FD in FD-C mode, the Channel Quality meter in the list view may not match the hardware when the app is launched. To resolve this, select another channel or view and then return to the affected channel in the list.
• When Axient Digital and Axient transmitters go offline or are unlinked, sometimes their data may not be removed dynamically. To resolve this, select another channel or view and then return to the affected channel.
• When using the search bar to find a channel by frequency, the list of found channels may not update if there is an asynchronous change to the frequency value of any channel.
• Sometimes when navigating from the transmitter tab of the channel details view to the channel info view and then back, the tab selection doesn't match the page.

Notes

• User Guide
• Compatible with iPhone, iPad, and iPod touch running iOS 14, iOS 13, and iOS 12
• Monitoring and control support for Axient® Digital, Axient, UHF-R®, ULX-D®, QLX-D®, and PSM®1000 wireless systems. Previously instituted in-app purchases for editing functionality have been removed.
• For best results, ensure your connected devices are updated to the latest firmware using the Shure Update Utility desktop app.
• An 802.11, or 802.11ac wireless router is recommended for Wi-Fi connection.
• In order to view the SSID of your network connection type or SSID in the network status bar, you must permit the app access to your location. To do so, go to the Settings app on your iPhone or tablet, select Privacy > Location Services > Channels, and choose “While Using the App”.
• Demo Mode has been temporarily removed to be redesigned in a future app version.
• The channel details view landscape orientation has been removed.
• To operate ShurePlus Channels version 1.4.5 with other Shure products, reference the following list of minimum versions supported:
  • Axient 2.1.11
  • Axient Digital 1.2.83
  • QLX-D 2.3.22
  • UHF-R 1.171
  • ULX-D 2.4.9
  • PSM1000 1.7.10

Improvements

• Support for the MV7 Podcast Microphone

Notes

• User Guide
• MV7 User Guide
• MV88+ User Guide
• Compatible with Android 8.0 and higher.
• NOTE FOR MV88+ USERS: Learn about compatibility with your Android device at www.shure.com/MOTIVcompatibility.

Improvements

• Support for the MV7 Podcast Microphone
• Bug fixes

Known Issues

• A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.
• When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• MV7 User Guide
• MV88+ User Guide
• MV88 User Guide
• Frequently Asked Questions
• This app is compatible with iOS 11.3 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (About > Feedback)
• Compatible with iPhone, iPad, and iPod touch

Improvements

• Bug fixes

Known Issues

• A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.
• When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• MV88+ User Guide
• MV88 User Guide
• Frequently asked questions
• This app is compatible with iOS 11.3 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (About > Feedback)
• Compatible with iPhone, iPad, and iPod touch

Improvements

• Bug fixes
• Updated firmware for AONIC 215 True Wireless

Notes

• User Guide
• Compatible with Android 8.0 and higher. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback)

Improvements

• Bug fixes

Known Issues

• The FPS and resolution combinations available for selection will vary based on the user’s phone.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.

Notes

• MOTIV Video User Guide
• MV88+ Video User Guide
• MV88 User Guide
• Supports iPhone 5S and later – iPad and iPod Touch are not supported
• Compatible with iOS 12 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (About > Feedback)

Improvements

• Bug Fixes
• Updated firmware for AONIC 215 True Wireless

Known Issues

• The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Supports iPhone 5S and later – iPad and iPod Touch are not supported.
• Compatible with iOS 11.3 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback).

Improvements

• Bug fixes
• Android 10 & 11 compatibility
• No longer in Beta

Notes

• MV88+ User Guide
• Compatible with Android 8.0 and higher
• NOTE FOR MV88+ USERS: Learn about compatibility with your Android device at www.shure.com/MOTIVcompatibility

New Features

• Apple Watch Control
• 'Recently Deleted' folder

Improvements

• Bug fixes

Known Issues

• A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.
• When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• MV88+ User Guide
• MV88 User Guide
• Frequently asked questions
• This app is compatible with iOS 11.3 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (About > Feedback)
• Compatible with iPhone, iPad, and iPod touch

New Features

• Apple Watch support

Improvements

• Full screen support for phones with notch
• Bug fixes

Known Issues

• The FPS and resolution combinations available for selection will vary based on the user’s phone.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.

Notes

• MOTIV Video User Guide
• MV88+ Video User Guide
• MV88 User Guide
• Supports iPhone 5S and later – iPad and iPod Touch are not supported
• Compatible with iOS 12 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (About > Feedback)