Software & Firmware Archives

New Features

• Enhance – post processing editor feature for audio recordings
• Online App User Guide
• Start/stop recordings with Bluetooth Media Button

Improvements

• Bug fixes

Notes

• User Guide
• MV7 User Guide
• MV88+ User Guide
• Frequently Asked Questions
• Compatible with Android 8.0 and higher.
• NOTE FOR MV88+ USERS: Learn about compatibility with your Android device at www.shure.com/motiv-compatibility.

New Features

• Enhance – post processing editor feature for audio recordings
• Online App User Guide

Improvements

• Bug fixes

Known Issues

• A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.
• When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• MV7 User Guide
• MV88+ User Guide
• MV88 User Guide
• Frequently Asked Questions
• This app is compatible with iOS 13.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (About > Feedback)
• Compatible with iPhone, iPad, iPod touch, and Apple Watch

Improvements

• Bug fixes

Notes

• User Guide
• To operate this version of AD610 devices with other Shure systems and software, see the following list of minimum versions:
  • Axient Digital AD1/2, ADX1/1M/2/2FD and AD3 Transmitters 1.3.26
  • Axient Digital AD4D/Q Receivers 1.3.26
  • Axient AXT400 Receiver 2.1.11 (REV1 AD610 only)
  • Axient AXT100/200 2.1.11 (REV1 AD610 only)
  • SBRC Shure Battery Rack Charger 1.1.6
  • Shure Update Utility 2.6.2
  • Wireless Workbench 6.15.0
  • ShurePlus Channels iOS 1.5.0
  • ShurePlus Channels Android 1.0.2

Important

• If you’re currently running IntelliMix Room 1.0, you must update to 2.0 first before installing 3.0 or later

Improvements

• Bug fixes

Known Issues

• Packet scanning security software may cause audio performance issues with IntelliMix Room.
• In order to transition from a trial license to a paid license before trial expiration, the IntelliMix Room endpoint must be deactivated and reactivated. Otherwise, the entire trial license term will be used before the paid license.
• When renewing a license, IntelliMix Room will use the 90-day grace period of the expired license before activating the new, renewed license. After the grace period ends, the new license will automatically activate and the expiration message in the user interface will disappear.
• In scenarios where many NICs or audio soundcards are connected to the IntelliMix Room host computer, IntelliMix Room may not be discoverable in Designer software. Remove or disable some of the NICs or audio soundcards to enable discovery in Designer software.
• In some scenarios where IntelliMix Room is installed onto a kiosk-type device and the PC output is selected as the Realtek audio output, audio will not pass through IntelliMix Room to the Realtek audio output for up to 5 minutes after PC reboot.
• In some scenarios, especially if rebooting computers via removing the power cable, mute sync between IntelliMix Room and the software codec can stop working. To resolve the issue, disable and re-enable the “HID-compliant headset” found under the “Shure IntelliMix Virtual Audio” USB Input Device within Window’s “Device Manager”.
• Changing the System Name of the host computer after installation of IntelliMix Room also changes the Dante Device name in Dante Controller. The Shure device name stays the same. This does not affect device performance and can be ignored.
• Ensure that the system/device name of the computer running IntelliMix Room is unique and follows Microsoft Window’s recommendation of 15 characters or less. IntelliMix Room relies on this unique name for proper Shure and Dante network operation.
• In some scenarios, the computer running IntelliMix Room must be rebooted after a Zoom Rooms update occurs on the same computer.
• Allowing a system running IntelliMix Room to enter a sleep state can cause issues with IntelliMix Room’s logic and mute sync functionality. A reboot of the computer resolves the issue.
• When canceling an upgrade of IntelliMix Room and performing a “roll back,” the UI confirmation mentions “upgrade success” when it should mention “roll back success.” IntelliMix Room will successfully roll back to the previous version.
• If you update IntelliMix Room on a kiosk-type device using a remote desktop connection, log in to the admin account of the device after the update finishes and the device reboots. This step makes IntelliMix Room available as an audio device on the operating system.

Notes

• User Guide
• Installation and Deployment Guide
• Quick Start Guide
• This version of IMX Room is compatible with the following software and firmware versions:
  • Designer 4.6.0
  • ANI22/ANI4IN/ANI4OUT 4.6.6
  • ANIUSB-MATRIX 4.6.7
  • MXA310 4.6.3
  • MXA910 4.6.6
  • MXA710 1.4.2
  • MXA Mute 1.4.4
  • Microflex Wireless 9.0.4
  • P300 4.6.6

Improvements

• Bug fixes

Notes

• User Guide
• Firmware updates for AONIC FREE are available in the ShurePlus PLAY app for iOS and Android

Improvements

• Bug fixes

Notes

• User Guide
• Firmware updates for AONIC TW2 are available in the ShurePlus PLAY app for iOS and Android

Improvements

• Audio performance enhancements
• Address an issue that can cause artifacts in grouped rooms
• Default device name is the model type
• Fixed issue related to setting Static IP Address

Recommendation

• Update all QLX-D devices in a configuration to the same firmware version.

Important

• QLX-D 2.X firmware versions are incompatible with 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Bug fixes

Notes

• To operate QLX-D transmitters with ULX-D receivers and ULX-D transmitters with QLX-D receivers, all devices must be on version 2.X firmware or later.
• To operate this version of QLX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULX-D ULXD4/4D/4Q Receivers 2.5.0
  • Axient AXT600 Spectrum Manager 2.1.38
  • PSM1000 P10T Transmitters 1.3.6
  • Wireless Workbench 6.15.0
  • Shure Update Utility 2.6.2
  • ShurePlus Channels iOS 1.5.0
  • ShurePlus Channels Android 1.0.2

Recommendation

• Update all QLX-D devices in a configuration to the same firmware version.

Important

• QLX-D 2.X firmware versions are incompatible with 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Bug fixes

Notes

• To operate QLX-D transmitters with ULX-D receivers and ULX-D transmitters with QLX-D receivers, all devices must be on version 2.X firmware or later.
• To operate this version of QLX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULX-D ULXD4/4D/4Q Receivers 2.5.0
  • Axient AXT600 Spectrum Manager 2.1.38
  • PSM1000 P10T Transmitters 1.3.6
  • Wireless Workbench 6.15.0
  • Shure Update Utility 2.6.2
  • ShurePlus Channels iOS 1.5.0
  • ShurePlus Channels Android 1.0.2

Recommendation

• Update all QLX-D devices in a configuration to the same firmware version.

Important

• QLX-D 2.X firmware versions are incompatible with 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Bug fixes

Notes

• To operate QLX-D transmitters with ULX-D receivers and ULX-D transmitters with QLX-D receivers, all devices must be on version 2.X firmware or later.
• To operate this version of QLX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULX-D ULXD4/4D/4Q Receivers 2.5.0
  • Axient AXT600 Spectrum Manager 2.1.38
  • PSM1000 P10T Transmitters 1.3.6
  • Wireless Workbench 6.15.0
  • Shure Update Utility 2.6.2
  • ShurePlus Channels iOS 1.5.0
  • ShurePlus Channels Android 1.0.2