Software & Firmware Archives

Recommendation

• Update all QLX-D devices in a configuration to the same firmware version.

Important

• QLX-D 2.X firmware versions are incompatible with 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Bug fixes

Notes

• To operate QLX-D transmitters with ULX-D receivers and ULX-D transmitters with QLX-D receivers, all devices must be on version 2.X firmware or later.
• To operate this version of QLX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULX-D ULXD4/4D/4Q Receivers 2.5.0
  • Axient AXT600 Spectrum Manager 2.1.38
  • PSM1000 P10T Transmitters 1.3.6
  • Wireless Workbench 6.15.0
  • Shure Update Utility 2.6.2
  • ShurePlus Channels iOS 1.5.0
  • ShurePlus Channels Android 1.0.2

Recommendation

• Update all QLX-D devices in a configuration to the same firmware version.

Important

• QLX-D 2.X firmware versions are incompatible with 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Bug fixes

Notes

• To operate QLX-D transmitters with ULX-D receivers and ULX-D transmitters with QLX-D receivers, all devices must be on version 2.X firmware or later.
• To operate this version of QLX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULX-D ULXD4/4D/4Q Receivers 2.5.0
  • Axient AXT600 Spectrum Manager 2.1.38
  • PSM1000 P10T Transmitters 1.3.6
  • Wireless Workbench 6.15.0
  • Shure Update Utility 2.6.2
  • ShurePlus Channels iOS 1.5.0
  • ShurePlus Channels Android 1.0.2

Recommendation

• Update all QLX-D devices in a configuration to the same firmware version.

Important

• QLX-D 2.X firmware versions are incompatible with 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Bug fixes

Notes

• To operate QLX-D transmitters with ULX-D receivers and ULX-D transmitters with QLX-D receivers, all devices must be on version 2.X firmware or later.
• To operate this version of QLX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULX-D ULXD4/4D/4Q Receivers 2.5.0
  • Axient AXT600 Spectrum Manager 2.1.38
  • PSM1000 P10T Transmitters 1.3.6
  • Wireless Workbench 6.15.0
  • Shure Update Utility 2.6.2
  • ShurePlus Channels iOS 1.5.0
  • ShurePlus Channels Android 1.0.2

Important Update: In the previous version of Wireless Workbench 6.15.0, there was a known issue where if your computer's language settings is not set to English, any scan file created with WWB 6.14.1 or earlier will fail to import into 6.15.0.111, and newly created scan are unable to be saved as a file unless the language setting is set to English. For those files that are able to be imported, the original scan time and date may change to the date and time it was imported into the application. The issue has now been resolved with updated version 6.15.0.119. If you experienced this issue, please download the updated version now and verify that you installed v.6.15.0.119.

New Features

• Deploy frequencies to individual RF zones for maximum control over when and where your frequencies are deployed.
• Create custom groups of frequencies by importing .csv and .txt files.
• Deploy custom groups of frequencies to multiple networked devices, like ADX5D, simultaneously without having to use the hardware.
• Natively import Rhode & Schwarz spectrum scan files.

Device Management

• Fixed an issue where changes to the AXT400 fan mode were not affecting the device.
• Fixed an issue where scanning was allowed on an ADX5D portable receiver channel while in channel standby mode.

Coordination 

• Updated the offline TV channel and user group databases for Belgium.
• Fixed an issue where RF zone order was not being saved in the show file.
• Fixed an issue where creating a new custom compatibility profile in the equipment profile dialog would remove any changes to the modified compatibility profile selected in the coordination workspace.
• Fixed an issue where the incorrect custom group frequencies were listed when a device went offline and then came back online.
• Fixed an issue where changing the app language would remove the selected inclusions list in the coordination sidebar.

Scans and Plots

• Added new app preferences menu for scans, including the ability to set the default save location of scan files, set a disk space threshold to stop all scans, and reset all scan settings.
• Improved scan sidebar for better scrolling, dragging the separator between scan sources and scan data tables to collapse the sections, and an indication of the number of scan sweeps initiated.
• Fixed an issue in the ShowLink plot where the device marker label of a ShowLink access point would be incorrect when there is only a single access point and a single ADX5D online.

Monitoring

• Fixed an issue where the app would silently crash while overwriting a Timeline file with an edited version or attempting to open the resulting corrupted file.
• Fixed a display issue in Timeline where frequency 2 (F2) of an ADX5D in frequency diversity combining (FD-C) mode would appear to have no RF connection while channel standby mode was enabled.

Known Issues

• Battery type may not persist between power cycles for SLX-D transmitters on firmware version 1.0.13. To resolve, you must set the battery type on the transmitter again.
• ULX-D receivers running firmware version 2.0.28 or earlier may trigger a Settings Conflict when rediscovered after updating their firmware to version 2.1 or later. There is no issue with the device—there was simply a new property added in version 2.1. To dismiss the alert, resolve the Settings Conflict by selecting the properties you wish to keep.
• The Timeline System Event “Active Transmitter Online” for ULXD6/8 transmitters does not always include Transmitter Device ID in the event description.
• SLX and ULX frequencies in Master List mode cannot be manually entered in the Coordination Workspace. They can, however, be coordinated and analyzed.
• While working in the RF Coordination or Frequency Plot, the scan data peaks change depending on horizontal zoom level.
• In certain scenarios, the Frequency List dialog is empty and the CFL is not imported from AXT600.
• While Timeline is running, markers will not display when changing FD-Override from current state to a new state.

Notes

• Supported operating systems
  • Windows 8, 10, and 11
  • macOS 10.14 (Mojave), 10.15 (Catalina), and 11 (Big Sur).
    • macOS 12 (Monterey) is not yet officially supported, though initial testing has been positive. We encourage everyone to remain on one of the currently supported operating system versions until support is confirmed.
• To operate Wireless Workbench successfully, you must run it as an administrator. This includes when updating from within the application using Wireless Workbench version 6.13.1 or prior. Consult your IT department if you have questions about enabling administrator permissions on your computer.
• Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench."
• Alerts logged when devices first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.
• The ability to request replacement frequency band labels through the Frequency Band Conversion Tool and Report has been discontinued. The band conversion function is still available for use. For more information, please refer to the WWB Help System in the application, or contact Shure Applications Engineering.
• To operate this version of Wireless Workbench with other Shure products, reference the following list of minimum versions supported:
  • Axient Digital 1.3.6
  • Axient 2.1.11
  • PSM1000 1.7.10
  • QLX-D 2.3.24
  • SLX-D 1.0.13
  • UHF-R 1.171
  • ULX-D 2.4.25
  • SBC220/240 Two-bay Chargers 1.3.6
  • SBC250/450/850 Networked Charging Stations 2.4.13
  • SBRC Shure Battery Rack Charger 1.1.6
  • Shure Update Utility 2.6.2
  • ShurePlus Channels iOS 1.5.0
  • ShurePlus Channels Android 1.0.2

New Features

• Empty state behavior
  • Upon launching the application, if no devices are found, there is visual feedback to indicate devices have not been discovered.

Known Issues

• With Samsung Note 20 and S20 Ultra phones, the channels in the list view sometimes do not appear.
  • Workaround: this problem can be resolved by closing and relaunching the application.
• With certain Pixel phones, sometimes device channels do not come back online when the network disconnects and reconnects.
  • Workaround: pull down to refresh the application.
• With certain Android phones running Android 12, the wired ethernet connection is sometimes not detected automatically, if being used.
  • Workaround: reinsert the ethernet adapter, and then relaunch the application after closing it, or simply disable the Wi-Fi.
• ULXD4Q receivers’ audio LED in application does not match the hardware’s front panel LEDs during audio summing overloads.

Notes 

• User Guide
• Compatible with Android 10 and higher. We can’t ensure compatibility or full feature functionality with older operating systems.
• Compatible with most Android phones from Samsung, Google, OnePlus, Motorola, and more.
• Please report problems and submit general feedback through the app (Settings > Help > Report a Problem/General Feedback)
• An 802.11, or 802.11ac wireless router is recommended for Wi-Fi connection.
• Wired ethernet connection has been tested with the following adapters:
  • UGREEN Ethernet Adapter USB 2.0 to 10/100 Network RJ45 LAN Wired Adapter
  • INSIGNIA USB 3.0 to Gigabit Ethernet Adapter
  • Nonda USB-A to USB-C Adapter
• In order to view the SSID of your network connection type or SSID in the network status bar, you must permit the app access to your location. To do so, go to the Settings app on your Android Phone select Location > App Permissions > Channels, and choose “Allow Only While Using the App”.
• For best results, ensure your connected devices are updated to the latest firmware using the Shure Update Utility desktop app.
• To operate this version of ShurePlus Channels with other Shure products, reference the following list of recommended versions supported:
  • Axient Digital 1.3.26
  • ULX-D 2.5.0
  • QLX-D 2.4.7
  • SLX-D 1.0.13
  • PSM1000 1.7.10
  • Axient 2.1.11
  • UHF-R 1.171
  • Shure Update Utility 2.6.2
  • Wireless Workbench 6.15.0

Improvements

• Support for Apple Silicon Macs
• Bug fixes

Notes

• MV7 User Guide
• Compatible operating systems:
  • Windows 7, 8.1 and 10 (64-bit versions)
  • Intel-based Macs: Mojave, Catalina and Big Sur
  • Apple Silicon Macs (M1): Big Sur
  • *If you are unsure what type of Mac you have, you can learn more here
• This version of ShurePlus MOTIV Desktop is compatible with the following firmware versions:
  • MV7 1.2.13
  • MV88+ 1.1.13

Important Bug Fix

• Version 1.5.1 is now available. This version prevents Shure AD610 crashes when the app is on the same Wi-Fi network as a Shure ADX5D with a synced ADX transmitter connected to a Shure AD610 via ShowLink Network Mode.  
• If you have version 1.5.0 installed (as indicated in Settings under Build), please visit the App store to download the latest version.  

Known Issues 

• When in demo mode, only the transmitter RF power level label updates, but not the value in mW.
• Currently, ADX5D takes a few seconds longer to discover compared to other networked Shure devices.
• In some scenarios for Axient Digital receivers, the transmitter device ID does not dynamically update when edited which creates a mismatch between ShurePlus Channels and the Axient Digital receivers.
  • Workaround: Go back to the list view and re-enter the detailed view. 
• In some scenarios, ShurePlus Channels looks like it freezes for a few seconds while in the detailed view of a Shure ADX5D.
  • Workaround: Close and re-launch the application

Notes 

• User Guide 
• Compatible with iPhone, iPad, and iPod touch running iOS 15, iOS 14, and iOS 13.
• Monitoring and control support for Axient® Digital, Axient®, UHF-R®, ULX-D®, QLX-D®, SLX-D, and PSM®1000 wireless systems. In-app purchases for editing functionality are no longer required.
• For best results, ensure your connected devices are updated to the latest firmware using the Shure Update Utility desktop app.
• An 802.11, or 802.11ac wireless router is recommended for Wi-Fi connection.
• In order to view the SSID of your network connection type or SSID in the network status bar, you must permit the app access to your location. To do so, go to the Settings app on your iPhone or tablet, select Privacy > Location Services > Channels, and choose “While Using the App”.
• To operate this version of ShurePlus Channels with other Shure products, reference the following list of recommended supported versions: 
  • Axient Digital 1.3.26
  • AD610 1.3.27
  • ULX-D 2.4.25
  • QLX-D 2.3.24
  • SLX-D 1.0.13
  • PSM1000 1.7.10
  • Axient 2.1.11
  • UHF-R 1.171
  • Shure Update Utility 2.6.2 (Mac) / 2.6.1 (Windows)
  • Wireless Workbench 6.15.0

Release notes cover the following models:

• MXC605/605-F
• MXC615
• MXC620/620-F
• MXC630/630-F
• MXC640
• MXCIC
• MXCMIU
• MXCSIGN
• DIS-CCU
• AO6004
• DC5900F
• DC5980P
• DCS6000 legacy conference and interpreter units

Important

• This firmware release can be used to update Microflex Complete (MXC) or DCS 6000 systems using DIS-CCU Central Unit and to update DC5900F and DC5980P devices to register and work in an MXC system.
• Systems using CU 5905, CU 6000, CU 6005, CU 6010, CU 6011, CU 6105, or CU 6110 Central Units are not supported in this release.
• The Firmware Update Utility (FUU) included in this release, is required to be used making the update.

New Features

• MXCIC
  • Option to select microphone (headset or gooseneck) at headset insertion
• MXC640
  • ‘Chairman' changed to 'Chairperson'

Bug Fixes

• MXC640
  • Interpreter channels are not updating
  • The unit continues to show speech time, when speech time is paused, and then no speech time is selected
  • Voting result is wrong with large voting weight
  • Wrong vote conclusion is shown after entering votes manually from CUA
  • NFC card remove/insert during voting in 'Meeting mode: Using chip card authentication’ is failing
  • When chairperson turns off microphone other delegates seated on MXC640 units, have their speech time set to 00:00
  • Keeps showing delegate speech time after switching to group speech time
• MXCIC
  • Enable MIU interpreter source can occupy unused outgoing channels on MXCIC units
• MX605
  • Enable MIU interpreter source can block all outgoing channels on MXC605 Int.

Notes

• MXC and DCS 6000 firmware files are packaged together in the same release file.
• To operate MXC devices with FW release 9.4.0 with other Shure networked systems, see the following list of minimum software and firmware versions:
  • SW6000 v9.2 or later
  • Shure NFC Programming App 1.0.3

Important

• This software version is used for new SW6000 installations or to update all previous SW6000 installed versions using DIS-CCU Central Unit (CU 6005, CU 6010, CU 6011. CU 6105, CU 6110 and CU 5905 are not supported)
• This version is compatible with SW6000 Software License file v1.7 only
• No new SW6000 license is needed if updating from SW6000 v6.0.xxx or later versions
• A new SW6000 license is needed if updating from SW6000 v5.8.xxx or previous versions

Bug Fixes

• CUA
  • Using manual speech time with a chairperson set to have no speech time ‘no speech time limit’, the  manual speech time is removed, if the chairperson is switched on/off
  • If speech time is in use and paused from the speech time control – the last speaker list is cleared.
  • Using the CUA Microphones screen with Speech Time extension control open. If user selects a delegate on the speaker list and use the speech time extension control to alter speech time for the delegate, the selection on the speakers list will jump to the topmost user in the list
• CUI
  • Webservice – the start/stop meeting data does not contain a web_id even when one has been supplied during a webservice ‘PrepareMeeting’ call.
• CAA
  • Editing users in the user table and adding a group while editing a user does not add the group to the database.

Notes

• To operate MXC devices with SW6000 version 9.3, see the following list of minimum software and firmware versions:
  • MXC firmware release 9.2 or later

Release notes cover the following models:

• MXC605/605-F
• MXC615
• MXC620/620-F
• MXC630/630-F
• MXC640
• MXCIC
• MXCMIU
• MXCSIGN
• DIS-CCU
• AO6004
• DC5900F
• DC5980P
• DCS6000 legacy conference and interpreter units

Important

• This firmware release can be used to update Microflex Complete (MXC) or DCS 6000 systems using DIS-CCU Central Unit and to update DC5900F and DC5980P devices to register and work in an MXC system.
• Systems using CU 5905, CU 6000, CU 6005, CU 6010, CU 6011, CU 6105, or CU 6110 Central Units are not supported in this release.
• The Firmware Update Utility (FUU) included in this release, is required to be used making the update.

New Features

• MXCIC
  • Option to select microphone (headset or gooseneck) at headset insertion
• MXC640
  • ‘Chairman' changed to 'Chairperson'

Bug Fixes

• MXC640
  • Interpreter channels are not updating
  • The unit continues to show speech time, when speech time is paused, and then no speech time is selected
  • Voting result is wrong with large voting weight
  • Wrong vote conclusion is shown after entering votes manually from CUA
  • NFC card remove/insert during voting in 'Meeting mode: Using chip card authentication’ is failing
  • When chairperson turns off microphone other delegates seated on MXC640 units, have their speech time set to 00:00
  • Keeps showing delegate speech time after switching to group speech time
• MXCIC
  • Enable MIU interpreter source can occupy unused outgoing channels on MXCIC units
• MX605
  • Enable MIU interpreter source can block all outgoing channels on MXC605 Int.

Notes

• MXC and DCS 6000 firmware files are packaged together in the same release file.
• To operate MXC devices with FW release 9.4.0 with other Shure networked systems, see the following list of minimum software and firmware versions:
  • SW6000 v9.2 or later
  • Shure NFC Programming App 1.0.3