Software & Firmware Archives

Improvements

• Minor enhancements to meters
• Bug fixes

Known Issues

• A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.
• When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real-time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• MV7 User Guide
• MV88+ User Guide
• MV88 User Guide
• Frequently Asked Questions
• This app is compatible with iOS 14 or later. We can’t ensure compatibility or full feature functionality with older operating systems.
• Compatible with iPhone, iPad, iPod touch, and Apple Watch
• Please report problems and submit general feedback through the app (About > Feedback)

Improvements

• Updated support for ULX-D and QLX-D hardware revisions

Notes

• User Guide
• To operate this version of AXT600 with other Shure systems and software, see the following list of recommended versions:
  • Axient AXT400 Receivers 2.1.11
  • Axient Digital Receivers 1.3.45
  • UR4 UHF-R Receiver 1.171
  • ULX-D ULXD4X Receivers 2.6.3
  • QLX-D QLXD4 Receiver 2.3.24
  • PSM1000 P10T Transmitter 1.5.12
  • Shure Update Utility 2.7.1
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1
  • Wireless Workbench 6.15.0

Improvements

• Bug fixes

Known Issues

• A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.
• When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real-time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• MV7 User Guide
• MV88+ User Guide
• MV88 User Guide
• Frequently Asked Questions
• This app is compatible with iOS 14 or later. We can’t ensure compatibility or full feature functionality with older operating systems.
• Compatible with iPhone, iPad, iPod touch, and Apple Watch
• Please report problems and submit general feedback through the app (About > Feedback)

Improvements

• General enhancements

Known Issues

• The FPS and resolution combinations available for selection will vary based on the user’s phone.

Notes

• MOTIV Video User Guide
• MV88+ Video User Guide
• Frequently Asked Questions
• Compatible with Android 10 and higher
• NOTE FOR MV88+ USERS: Learn about compatibility with your Android device at www.shure.com/motiv-compatibility

Improvements

• General enhancements

Known Issues

• When one Unmute/Mute LED light color is set to White at 100% Brightness while the other Unmute/Mute light is set to Off, it may cause the button to freeze or the device mute state to spontaneously change. Lowering the device LED brightness alleviates this issue.
• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving.
  • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)

Notes

• User Guide
• Command Strings
• To operate this version of MXA-MUTE with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 4.7.0
  • ANIUSB-MATRIX 4.7.16
  • MXA310 4.7.8
  • MXA710 1.5.13
  • MXA910 4.7.13
  • MXN5-C 1.5.12
  • P300 4.7.11
  • Shure Update Utility 2.7.1
  • Shure Web Device Discovery 1.2.17

Improvements

• General enhancements

Known Issues

• Pop noise is triggered when the channel is unrouted in Dante controller with encryption enabled
• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported.
• Shure Audio Encryption is not backward compatible; all devices must be on version 4.1 firmware or newer to use this feature
• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving.
  • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)
• In AES67 mode - Audio does not pass after changing Dante Device name, followed by a reboot

Notes

• User Guide
• Command Strings
• This version of ANIUSB-MATRIX is compatible with ANIUSB-MATRIX devices running older firmware versions, but updating all devices used together to the same firmware version is recommended.
• To operate this version of ANIUSB-MATRIX with Dante Controller, reference the following minimum versions
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (macOS)
• To operate this version of ANIUSB-MATRIX with Microsoft Teams, reference the following minimum versions:
  • Microsoft Teams Desktop: 1.3.00.24755
  • Microsoft Teams Rooms: 4.6.20.0
• To operate this version of ANIUSB-MATRIX with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 4.7.0
  • ANI22/ANI4IN/ANI4OUT 4.7.6
  • MXA310 4.7.8
  • MXA910 4.7.13
  • Microflex Wireless 10.0.6
  • P300 4.7.11
  • ULXD4D/4Q 2.6.3
  • SCM820 1.4.3
  • Shure Update Utility 2.7.1
  • Shure Web Device Discovery 1.2.17

Improvements

• Crash fixes

Known Issues

• For devices utilizing Android OS 9, after navigating to “Settings” during playback, music tracks will pause.
  • Resolution: Navigate to “Allow Background Activity” and enable the setting.

Notes

• User Guide
• Compatible with Android 10 and higher. We can’t ensure compatibility or full feature functionality with older operating systems
• Please report problems and submit general feedback through the app (Settings > Feedback)

Improvements

• Incorporated Shure branding on the Stem ecosystem UI

Improvements

• Incorporated Shure branding on the Stem ecosystem UI

Improvements

• Incorporated Shure branding on the Stem ecosystem UI