Software & Firmware Archives

Release notes cover the following models:

• MXC615
• MXC620/620-F
• MXC630/630-F
• MXC640
• MXCIC
• MXCMIU
• MXCSIGN

Important

• This firmware release can be used to update Microflex Complete (MXC), DCS 6000, or DCS 5900 systems using DIS CCU, CU 5905, CU 6105, or CU 6110 Central Units.
• Systems using CU 6000, CU 6005, CU 6010 and CU 6011 Central Units are not supported in this release.
• Firmware Upgrade Utility (FUU) v1684, which is included in the release, is required to update MXC devices. In the FUU, MXC devices will be designated with an "-A" suffix.

New Features

DIS-CCU (6000 Mode)

• Support for Dual delegate role
• Real-time diagnostics for MXC units:
  • Loop problem (due to cable or unit failure)
  • Unit offline/online status
  • Low voltage level
  • Alerts appear in the event log
• DCS-LAN network topology information for MXC units
• Activation of LED indication for units in chain and in loop
• Save and restore CCU settings
• TPCI commands showing when interpreter audio is present on interpreter channels

MXCMIU

• Support for Dual Delegate role when used with two MXCMIU-FL/FS front plates connected to the HDMI A and B connectors (supports dual microphones, dual loudspeakers, dual LEDs)

MXC615

• Support for Dual Delegate role

MXC620

• Support for Dual Delegate role (except NFC ID card functionality)

MXC640

• Support for Dual Delegate role (except NFC ID card functionality)
• Participant speech timer appears on MXC640 screen when used with SW6000 software
• Ability in SW6000 software to allow all participants with a specific role (e.g. Delegate) to view or hide the speak/request list on their MXC640 screen
• Chairman can start/stop meetings on MXC640 (meetings must be set up in SW6000 software)
• Support for 2-button (Yes/No) voting in standalone mode without SW6000 software
• Ability to upload startup screen image/logo via Firmware Update Utility
• Support for up to 1000 agenda items
• 3 additional screen languages (Thai, Turkish, Lithuanian added; brings total to 17)

MXCIC

• Interpreter can view the Speak/Request list on MXCIC screen (when used standalone or with SW6000)
• "Slow" button now active
• Language Pre-select control behavior changed: Language selection is now activated on release of a pre-select button, in addition to clicking the rotary button to confirm. Also, pressing or turning the rotary button while holding a pre-select button launches the pre-select language list.

Improvements

MXC640

• Improvements to result note display
• All language-based properties at meeting end
• Info in the top menu is updated

Bug Fixes

DIS-CCU

• Corrected a bug where seat numbers were not sorted in the Participant Setup page

MXC640

• Corrected bugs where
  • it was not possible to set a subject active
  • the Speak button LED does not blink when unit is next in the request list in FIFO mode
  • the unit language is not changed back to system language after the user is logged out or after stopping the meeting

Known Issues

• When the system uses SW6000, voting result labels in TCP/IP control strings are shifted.
• During boot up, there may be a spike on the analog output.
• Some units in systems >150 units may not be shown in the Topology report.
• Some units may reset when cable breaks in a loop on an EX 6010 unit.
• The Event log in DIS-CCU CGUI does not work when SW6000 is connected and a meeting is started.
• MXC640
  • When an agenda with max. items and with max. words in the item name and descriptions is received, the GUI may not be responsive for a period of time
  • Manually entered voting results are not shown if a normal voting session has not been started first
  • The agenda subject name for a manually entered result may be wrong
  • It is not possible to use an MXC640 configured as dual delegate with SW6000 if the use of NFC cards is enabled
  • Re-doing an attendance check might make the attendance button nonoperational
  • The percent indication in the Voting Result screen may not be correct for user-specified voting configurations
• MXCMIU
  • The Exclusive button does not work if configured to the function button (left button)

Notes

• MXC and DCS 6000 firmware files are packaged together in the same release file.
• To operate MXC devices with release version 8.5.0 with other Shure networked systems, see the following list of minimum software and firmware versions:
  • DCS 6000 8.5.0
  • SW6000 6.8.33a
  • Shure NFC Programming App 1.0.3

Improvements

• Bug fixes
  • Fixed audio/video sync issues
  • Fixed an issue with dropped frames in recordings

Known Issues

• The FPS and resolution combinations available for selection will vary based on the user’s phone.
• Users of iPhone 8 who are running iOS 11.3 may experience crashes when playing back saved recordings from within the app.
• iPhone XS Max users may experience visual misalignment issues after focusing on an object and then zooming in.
• In rare cases, recordings will begin with a half-second of silence before the audio starts. However, the audio will remain in sync with the video, and will not run past the end of the video frames.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.

Notes

• MOTIV Video User Guide
• MV88+ Video User Guide
• MV88 User Guide
• Supports iPhone 5S and later – iPad and iPod Touch are not supported
• Compatible with iOS 11.3 or later

Improvements

• Bug fixes
• Fixes for VoiceOver

Known Issues

• A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.
• When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• MV88+ User Guide
• MV88 User Guide
• Frequently asked questions
• This app is compatible with iOS 11.3 or later but upgrading to iOS 12.1 or newer is strongly recommended.
• Compatible with iPhone, iPad, and iPod touch

These release notes cover the following models:

• MXCWAPT Access Point Receiver
• MXCW640 Wireless Conference Unit
• MXCWNCS Networked Charging Station

IMPROVEMENT

• Fixed a bug on the MXCWAPT where seat number-based TPCI commands fail to provide property updates after the APT is rebooted in manual registration mode

KNOWN ISSUES

MXCWAPT

• Mute Concealment is not implemented in the interpretation channels. This feature will be available in the next release.

MXCWAPT Component GUI

• General note: Clear browser cache (Shift+control+F5 on Windows) after the firmware update is done if you are already in the GUI at the time of the update.
• Browser refresh may be required in the following situations:
  • On a Static/DHCP IP configuration change
  • If MXCW640s lose sync with GUI during registration, deregistration, or reboot
  • If GUI intermittently incorrectly shows some MXCW640s remained offline
• There’s an intermittent issue where voting results are shown in the Display View even if the display icon is enabled through the Chairman View. Users may need to refresh their browser to resolve.
• During some system factory resets, the APT’s reset initiation may be delayed ~2 minutes, in comparison to the MXCW640s.
• Pinned seat numbers are not cleared after APT reboot in Auto+Open Connection Mode.
• APT Help topics are not available in Thai, Turkish, and Lithuanian.
• Some translated text is misaligned or may have extra, unnecessary punctuation or text.
• Component GUIs take longer to load in Internet Explorer than Google Chrome, especially if used in a large system.

MXCW640

• Some languages experience text issues.
• Some text is not translated.

MXCWNCS

Users may need to refresh their browser on a Static/DHCP IP configuration change.

APT Help topics are not available in Thai, Turkish, and Lithuanian.

NOTES

• User Guide
• To use MXCW version 2.0.9 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.4.5
  • Shure Web Device Discovery 1.2.5
  • Shure NFC Programming Application 1.0.3

These release notes cover the following models:

• MXCWAPT Access Point Receiver
• MXCW640 Wireless Conference Unit
• MXCWNCS Networked Charging Station

IMPROVEMENT

• Fixed a bug on the MXCWAPT where seat number-based TPCI commands fail to provide property updates after the APT is rebooted in manual registration mode

KNOWN ISSUES

MXCWAPT

• Mute Concealment is not implemented in the interpretation channels. This feature will be available in the next release.

MXCWAPT Component GUI

• General note: Clear browser cache (Shift+control+F5 on Windows) after the firmware update is done if you are already in the GUI at the time of the update.
• Browser refresh may be required in the following situations:
  • On a Static/DHCP IP configuration change
  • If MXCW640s lose sync with GUI during registration, deregistration, or reboot
  • If GUI intermittently incorrectly shows some MXCW640s remained offline
• There’s an intermittent issue where voting results are shown in the Display View even if the display icon is enabled through the Chairman View. Users may need to refresh their browser to resolve.
• During some system factory resets, the APT’s reset initiation may be delayed ~2 minutes, in comparison to the MXCW640s.
• Pinned seat numbers are not cleared after APT reboot in Auto+Open Connection Mode.
• APT Help topics are not available in Thai, Turkish, and Lithuanian.
• Some translated text is misaligned or may have extra, unnecessary punctuation or text.
• Component GUIs take longer to load in Internet Explorer than Google Chrome, especially if used in a large system.

MXCW640

• Some languages experience text issues.
• Some text is not translated.

MXCWNCS

Users may need to refresh their browser on a Static/DHCP IP configuration change.

APT Help topics are not available in Thai, Turkish, and Lithuanian.

NOTES

• User Guide
• To use MXCW version 2.0.9 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.4.5
  • Shure Web Device Discovery 1.2.5
  • Shure NFC Programming Application 1.0.3

These release notes cover the following models:

• MXCWAPT Access Point Receiver
• MXCW640 Wireless Conference Unit
• MXCWNCS Networked Charging Station

IMPROVEMENT

• Fixed a bug on the MXCWAPT where seat number-based TPCI commands fail to provide property updates after the APT is rebooted in manual registration mode

KNOWN ISSUES

MXCWAPT

• Mute Concealment is not implemented in the interpretation channels. This feature will be available in the next release.

MXCWAPT Component GUI

• General note: Clear browser cache (Shift+control+F5 on Windows) after the firmware update is done if you are already in the GUI at the time of the update.
• Browser refresh may be required in the following situations:
  • On a Static/DHCP IP configuration change
  • If MXCW640s lose sync with GUI during registration, deregistration, or reboot
  • If GUI intermittently incorrectly shows some MXCW640s remained offline
• There’s an intermittent issue where voting results are shown in the Display View even if the display icon is enabled through the Chairman View. Users may need to refresh their browser to resolve.
• During some system factory resets, the APT’s reset initiation may be delayed ~2 minutes, in comparison to the MXCW640s.
• Pinned seat numbers are not cleared after APT reboot in Auto+Open Connection Mode.
• APT Help topics are not available in Thai, Turkish, and Lithuanian.
• Some translated text is misaligned or may have extra, unnecessary punctuation or text.
• Component GUIs take longer to load in Internet Explorer than Google Chrome, especially if used in a large system.

MXCW640

• Some languages experience text issues.
• Some text is not translated.

MXCWNCS

Users may need to refresh their browser on a Static/DHCP IP configuration change.

APT Help topics are not available in Thai, Turkish, and Lithuanian.

NOTES

• User Guide
• To use MXCW version 2.0.9 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.4.5
  • Shure Web Device Discovery 1.2.5
  • Shure NFC Programming Application 1.0.3

Improvements

• Improved reporting of battery errors

Notes

• Command Strings
• To operate SBRC version 1.1.5 with other Shure software, see the following list of minimum versions:
  • Shure Update Utility 2.4.5
  • Wireless Workbench 6.13.0

IMPROVEMENTS

• Bug fixes

NOTES

• User Guide
• MV88+ User Guide
• Compatible with Android 6.0 and higher.
• NOTE FOR MV88+ USERS: Learn about compatibility with your Android device at www.shure.com/MOTIVcompatibility.

BUG FIXES

• USB mute sync improvements
• General bug fixes

NOTES

• User Guide
• Command Strings
• To operate P300-IMX version 3.1.8 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (macOS)
• To operate P300-IMX version 3.1.8 with other Shure networked systems, reference the following list of minimum versions supported:
  • Shure Designer 3.2
  • Shure SystemOn 3.2
  • ANI22 2.0.18
  • ANIUSB-MATRIX 3.1.6
  • ANI4IN 2.0.18
  • ANI4OUT 2.0.18
  • MXA310 3.1.6
  • MXA910 4.0.12
  • Microflex Wireless 6.0.3
  • Shure Update Utility 2.4.5
  • Shure Web Device Discovery 1.2.5

New Features

OS-Level Notifications for Alerts: An enhancement to the Hardware Alerts and Interference Events features that allow users to receive notifications through their operating systems while Wireless Workbench is minimized. 

• For Mac users, Wireless Workbench alerts and events will be displayed with an OS-level notification on the top right and will be viewable in the Notification Center.
• For Windows users, Wireless Workbench alerts and events will be displayed with an OS-level notification on the bottom right in the system tray and will be viewable in the Action Center.

Improvements

• Added support for macOS Catalina (10.15)

New Device and Frequency Band Support

• Added support for new Shure frequency bands
  • H22 for PSM1000
  • H21 for PSM900
  • X56 and Z16 for Axient Digital
  • H14 and G15 for SVX
  • H10E and J11 for BLX
• Added support for Sennheiser Digital 6000
• Added support for AKG DMS800

Stability 

• WWB no longer crashes when changing the frequency diversity (FD) mode in one scenario.
• WWB no longer crashes when selecting certain frequency bands of ULX-D from Timeline.
• WWB no longer crashes when deleting an offline device in one scenario.
• WWB no longer crashes while changing the language with multiple property panels open.
• WWB no longer crashes when resizing the Timeline channel chooser.
• WWB no longer crashes while selecting AXT400 row from the inventory view.

Performance

• Improved the speed of loading show files.
• Improved the speed of loading the settings conflict dialog and to bring devices back online.
• Improved the speed of creating channel strips in monitor views.
• Improved CPU utilization when Timeline and Mini-Timelines are logging a large number of channels.

Networking

• Made improvements to the network interface dialog to show actual network interface card names on macOS.
• The network status in the bottom right corner of the main application window is now a button that will open the application network preferences.
• Made improvements to the remote devices list in order to multi-select or unselect IP addresses.

Inventory

• The transmitter power level for SLX master list bands are no longer blank for bands X7 and H19.
• Aligned the AXT400 property panel and inventory properties sidebar to display properties in the same order.
• Separated ULX-D scan lock and sync lock into two distinct properties accessible from the inventory properties side bar and properties panel.
• Added PSM1000 IR presets to the Inventory sidebar and properties panel

Frequency Coordination 

• Updated the offline TV Channels for the following countries:
  • Austria
  • Australia
  • Netherlands
  • Poland
  • United States
• Added TV transmitter power level in TV Channels dialog.
• Added the ability to resize and reorder columns in coordination chooser.
• Show files now save check mark status of recent scans.

Monitoring

• Added network status indications for ULX-D assigned to Dante domains.
• Added Dante firmware, hardware, and bootloader versions to ULX-D and Axient Digital device information in their properties panels.
• Axient Digital properties panels no longer have text getting cut off in the dropdown menu, and the vertical scroll bar is now displaying appropriately.
• The audio level meter in channel strips and properties panel no longer freezes when audio overload hold is enabled in the application preferences.
• Channels in frequency diversity (FD) modes are no longer overlaid with another channel strip in one scenario.

Timeline

• Timeline files now include their view settings, allowing the files to be loaded with their saved view configuration.
• The number of channels selected no longer resets to zero when the language is changed.
• Mini-Timeline plots are no longer overlaid on each other in the auto view mode of the monitor view.
• The PSM1000 left and right audio level data streams in Timeline no longer overlay one another.
• Restarting a Timeline recording now preserves the Timeline settings in all frequency diversity (FD) modes.

General

• Improved the user interface of the Zone Manager > Configure tab to highlight a zone when its column or row is selected.
• Added an option in the Zone Manager > Configure tab to select all or deselect all spacing options for a selected zone.
• Changed the name of the U.S. 600MHz Conversion Tool to Frequency Band Conversion Tool.
• Improved button styling across the application.