Software & Firmware Archives

Improvement

• USB compatibility upgrade

Known Issues

• Pop noise is triggered when the channel is unrouted in Dante controller
• Factory reset occasionally fails to reset Dante settings and/or fully disable encryption. Solution: Reboot the device if unable to route audio after factory reset.
• TCPI set 0 for input level switch also incorrectly changes the output level switch and vice versa
• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported.
• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.2 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period. To correct this, hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)
• USB Output audio may be distorted by the host PC when using some USB extenders
• Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 firmware or newer to use this feature
• Shure Update Utility and Designer may not allow downgrading of some ANIUSBs due to USB improvements

Notes

• User Guide
• Command Strings
• ANIUSB-MATRIX version 4.2.23 is compatible with ANIUSB-MATRIX devices running version 4.2.23 and below, but updating all devices used together to the same firmware version is recommended.
• To operate ANIUSB-MATRIX version 4.2.23 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (macOS)
• To operate ANIUSB-MATRIX version 4.2.23 with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
  • Shure Designer 4.2
  • ANI22 4.2.18
  • ANI4IN 4.2.18
  • ANI4OUT 4.2.18
  • MXA310 4.2.18
  • MXA910 4.2.18
  • Microflex Wireless 8.0.3
  • P300 4.2.7
  • ULXD4D/4Q 2.4.9
  • SCM820 1.3.3
  • Shure Update Utility 2.4.8
  • Shure Web Device Discovery 1.2.9

Improvement

• USB compatibility upgrade

Known Issues

• Shure Audio Encryption is not backwards compatible; all devices must be on version 4.2.X firmware to use this feature
• Occasionally mute sync breaks between ANIUSB/P300 to MS Teams during a call when a mute button is quickly tapped multiple times. To resolve this, unplug and replug the USB cable or quit and restart Teams
• USB Output audio may be distorted by the host PC when using some USB extenders
• Shure Update Utility and Designer may not allow downgrading of new P300s shipped with 4.2.7 or higher due to a platform update to support future functionality and USB improvements

Notes

• User Guide
• Command Strings
• To operate P300-IMX version 3.1.84.2.7with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (macOS)
• To operate P300-IMX version 3.1.84.2.7 with other Shure networked systems, reference the following list of minimum versions supported:
  • Shure Designer 4.2
  • ANI22 4.2.18
  • ANIUSB-MATRIX 4.2.23
  • ANI4IN 4.2.18
  • ANI4OUT 4.2.18
  • MXA310 4.2.18
  • MXA710 1.0.5
  • MXA_MUTE 1.0.8
  • MXN5-C 1.0.6
  • MXA910 4.2.18
  • Microflex Wireless 8.0.3
  • Shure Update Utility 2.4.8
  • Shure Web Device Discovery 1.2.9

New Features

• Support for new bands
• Bug fixes

Notes

• User Guide
• To operate PSM1000 devices version 1.7.10 with other Shure networked systems, see the following list of supported minimum versions:
  • AXT600 2.1.31
  • Axient Digital 1.2.83
  • ULX-D 2.4.9 – 2.4.13
  • Wireless Workbench 6.13.3
  • Shure Update Utility 2.4.8
  • ShurePlus Channels 1.4.2

Improvements

• Added setting for AA Battery Type for P10R+ receivers. To ensure accurate runtime when using alkaline, lithium or NiMH AA batteries, set the battery type in the receiver menu to match the installed AA battery type.
• Support for new bands

Notes

• User Guide
• To operate PSM1000 devices version 1.7.10 with other Shure networked systems, see the following list of supported minimum versions:
  • AXT600 2.1.31
  • Axient Digital 1.2.83
  • ULX-D 2.4.9 – 2.4.13
  • Wireless Workbench 6.13.3
  • Shure Update Utility 2.4.8
  • ShurePlus Channels 1.4.2

Improvements

• Support for the MV7 Podcast Microphone

Notes

• User Guide
• MV7 User Guide
• MV88+ User Guide
• Compatible with Android 8.0 and higher.
• NOTE FOR MV88+ USERS: Learn about compatibility with your Android device at www.shure.com/MOTIVcompatibility.

Improvements

• Support for the MV7 Podcast Microphone
• Bug fixes

Known Issues

• A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.
• When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• MV7 User Guide
• MV88+ User Guide
• MV88 User Guide
• Frequently Asked Questions
• This app is compatible with iOS 11.3 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (About > Feedback)
• Compatible with iPhone, iPad, and iPod touch

Initial Release

Known Issues

• When connected to iPad via a USB-C cable, the MV7 will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• User Guide
• Shure MV7 is compatible with the following software versions:
  • iOS ShurePlus MOTIV 3.0.2
  • Android ShurePlus MOTIV 3.0.2
  • iOS ShurePlus MOTIV Video 1.3.1
  • Android ShurePlus MOTIV Video 1.3.0
  • ShurePlus MOTIV for Mac and Windows 1.0.9

Improvement

• Added support for ShurePlus MOTIV for Mac and Windows

Bug Fixes

• Fixed an issue where Windows reported the wrong gain setting when the device was connected
• Fixed an issue where the microphone wouldn’t remain muted when the bit depth was changed

Known Issues

• Users with some Android devices may experience 9 millisecond audio dropouts when recording with the MV88+
• When connected to iPad via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• User Guide
• Firmware updates for MV88+ are available in the ShurePlus MOTIV app for Mac, Windows, iOS and Android

Versión inicial

Notas

• Manual de usuario
• Compatible con macOS Mojave, High Sierra y Catalina, así como las versiones de 64 bits de Windows 7, 8 y 10
• ShurePlus MOTIV es compatible con las siguientes versiones de firmware:
  • MV7 1.1.0
  • MV88+ 1.1.4.1

Bug Fixes

• Resolved issues regarding network errors encountered during computer power up that could prevent IntelliMix Room from starting up correctly and being discovered in Designer software
• Resolved issues regarding demo licenses becoming deactivated without persistent internet connection for 7 days.
• Resolved issues where IntelliMix Room could not be discovered for up to 5 minutes after the IntelliMix Room host computer was restarted without internet access.
• Resolved issues where improper prompts were shown to the user when attempting to activate an IntelliMix Room endpoint with a license ID without enough available licenses.

Known Issues

• Packet scanning security software may cause audio performance issues with IntelliMix Room.
• Presets saved while using IntelliMix Room 2.x or later cannot be used with IntelliMix Room 1.0.4.2.
• In order to transition from a trial license to a paid license before trial expiration, the IntelliMix Room endpoint must be deactivated and reactivated. Otherwise, the entire trial license term will be used before the paid license.
• When using Dante Domain Manager (DDM) and the configuration for the device is set to “prevent” or the DDM server is offline, you can still upgrade IntelliMix Room.
• Changing the System Name of the host computer after installation of IntelliMix Room also changes the Dante Device name in Dante Controller. The Shure device name stays the same. This does not affect device performance and can be ignored.
• Ensure that the system/device name of the computer running IntelliMix Room is unique and follows Microsoft’s recommendation of 15 characters or less. IntelliMix Room relies on this unique name for proper Shure and Dante network operation.
• IntelliMix Room occasionally uses more resources on Dell XPS Laptops.
• Certain Bluetooth devices may not persist in the PC Input/Output device dropdown selection after a restart of the computer. Audio will still pass.
• If you adjust certain networked audio properties (networked audio device name, encryption state, license channel count), IntelliMix Room briefly goes offline in Designer.
• In some scenarios, the computer running IntelliMix Room must be rebooted after a Zoom Rooms update occurs on the same computer.
• If using the built-in Realtek driver for a PC input or output device in IntelliMix Room, you may need to reselect the PC input or output device after updating the Realtek driver. Realtek drivers are commonly included in Windows updates.
• In some scenarios where PowerShell is not configured properly on a computer, IntelliMix Room will fail to install and warn the user that there no solid-state drive (SSD) detected, even if the system drive is an SSD. If this occurs, confirm PowerShell is listed in your system “PATH” environment variables and retry the installation.
• In some scenarios, an asterisk will appear next to the version number of IntelliMix Room in Designer Software. This does not impact functionality of either piece of software and can be ignored.

Notes

• User Guide
• Installation and Deployment Guide
• Quick Start Guide
• IMX Room 2.0.2.11 is compatible with the following software and firmware versions:
  • Designer 4.3
  • MXA910 4.3.2
  • MXA310 4.3.6
  • MXA710 1.1.5
  • MXA Mute 1.1.3
  • P300 4.3.7
  • ANIUSB-MATRIX 4.3.11
  • ANI22 4.3.7
  • ANI4IN 4.3.7
  • ANI4OUT 4.3.7
  • Microflex Wireless 9.0.4