Software & Firmware Archives

IMPROVEMENTS

• Added support for M6 band
• Bug fix to improve stability in large network configurations using Wireless Workbench 6

NEW FEATURES

Hardware Identify trigger

• The trigger for Hardware Identify of AXT100 in WWB6 is a 1-second press and hold of the Set button on AXT100 when they are linked, online and at the root home screen.

NOTES

• For operation of Axient devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with Axient version 1.14.6:
  • UR4 1.171
  • UR3 1.0.0.16
  • UR5 1.0.0.13
  • ULXD4 ULXD Receiver 1.4.14
  • P10T 1.3.9
  • Wireless Workbench 6.9.

NEW FEATURES

Hardware Identify trigger

• The trigger for Hardware Identify of AXT200 in WWB6 is a 1-second press and hold of the Set button on AXT200 when they are linked, online and at the root home screen.

NOTES

• For operation of Axient devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with Axient version 1.14.6:
  • UR4 UHF-R receiver 1.171
  • UR3 Plug-on Transmitter 1.0.0.16
  • UR5 Portable Diversity Receiver 1.0.0.13
  • ULXD4 ULXD Receiver 1.4.14
  • P10T PSM1000 Transmitter 1.3.9
  • Wireless Workbench 6.9.0

IMPROVEMENTS

• Supports UHF-R frequency band: M6.
• Supports ULX-D frequency bands: J51/J51HD, L53/L53HD.

NOTES

• For operation of Axient devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with Axient version 1.14.6:
  • UR4 UHF-R receiver 1.171
  • UR3 Plug-on Transmitter 1.0.0.16
  • UR5 Portable Diversity Receiver 1.0.0.13
  • ULXD4x ULX-D Receivers 1.4.14
  • P10T PSM1000 Transmitter 1.3.9
  • Wireless Workbench 6.9.0

NOTES

• For operation of Axient devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with Axient version 1.14.6:
  • UR4 UHF-R receiver 1.171
  • UR3 Plug-on Transmitter 1.0.0.16
  • UR5 Portable Diversity Receiver 1.0.0.13
  • ULXD4 ULXD Receiver 1.4.14
  • P10T PSM1000 Transmitter 1.3.9
  • Wireless Workbench 6.9.0

NOTES

• For operation of Axient devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with Axient version 1.14.6:
  • UR4 UHF-R receiver 1.171
  • UR3 Plug-on Transmitter 1.0.0.16
  • UR5 Portable Diversity Receiver 1.0.0.13
  • ULXD4 ULXD Receiver 1.4.14
  • P10T PSM1000 Transmitter 1.3.9
  • Wireless Workbench 6.9.0

NOTES

• For operation of Axient devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with Axient version 1.14.6:
  • UR4 UHF-R receiver 1.171
  • UR3 Plug-on Transmitter 1.0.0.16
  • UR5 Portable Diversity Receiver 1.0.0.13
  • ULXD4 ULXD Receiver 1.4.14
  • P10T PSM1000 Transmitter 1.3.9
  • Wireless Workbench 6.9.0

NOTES

• For operation of Axient devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with Axient version 1.14.6:
  • UR4 UHF-R receiver 1.171
  • UR3 Plug-on Transmitter 1.0.0.16
  • UR5 Portable Diversity Receiver 1.0.0.13
  • ULXD4 ULXD Receiver 1.4.14
  • P10T PSM1000 Transmitter 1.3.9
  • Wireless Workbench 6.9.0

New Features

• Added support for the following devices
  • AXT400
  • AXT100/200 (via AXT400)
  • ULXD4/D/Q
  • ULXD1/2 (via ULXD4/D/Q)
  • P10T
  • P10R (via P10T)
  • UR4S/D & MW4S/D
• The Shure Update Utility can now check for and install updates for the following supported software applications:
  • Shure Update Utility (itself)
  • Wireless Workbench 6

Known Issues

• PSM1000 P10T transmitters running firmware version 1.1.0 cannot be updated at this time. To update these devices, please install Wireless Workbench version 6.8 or earlier, and use the internal Firmware Update Manager (Tools -> Firmware Update Manager).
• When updating UHF-R receivers, it is recommended that only a few (2-4) devices are updated at a time.

Notes

• The Shure Update Utility is a stand-alone application, and is meant to replace the Firmware Update Manager that was bundled with Wireless Workbench 6.8 and earlier releases. The Firmware Update Manager will no longer be supported.
• A wired ethernet connection is recommended when updating hardware. Updating over a wireless connection is not supported.
• This version of the Shure Update Utility is compatible with the following other versions of software applications:
  • Wireless Workbench 6.9.0

New Features

• Added channel number labels to Channel Strips
• Added “Flash” functionality from Properties Panels and Channel Strips
• Added “Flash All Devices” control to the status bar of the application
• Added new threshold-driven alerts, which can be enabled/disabled, and configured from the Alerts tab in Preferences
  • Low Battery (bars or minutes remaining)
  • Low RF Signal
  • Low ShowLink Signal
  • RF Overload
  • Audio Input Overload
  • Audio Meter Overload
• Added support to integrate with the Shure Update Utility (version 2.0.2 and later)
  • Wireless Workbench can utilize the Shure Update Utility to check for, download, and install updated software versions.
  • Wireless Workbench can launch the Shure Update Utility to send firmware updates to Shure devices

Improvements

• Windows 8.1 and Mac OS X 10.9 (Mavericks) are now supported.
• Interference Events Management
  • Added preference to configure whether dialog opens when an Interference event occurs
  • Added toolbar button to access the Interference Events dialog. The toolbar button icon’s color will reflect any interference events if present, as well as display a badge counter, indicating the number of events listed in the dialog.
  • The Interference Events dialog will show interference events at 3 levels: inactive, “Alert” level, and “Detected” level. Active events will always be displayed, and inactive events can be cleared from the dialog.
• Hardware Alerts Management
  • Consolidated all fault dialog popups and other hardware alerts to this new dialog.
  • Added new threshold-driven alerts to the Hardware Alerts dialog.
  • Added preference to configure whether dialog opens when a hardware alert occurs
  • Added toolbar button to access the Hardware Alerts dialog. The toolbar button icon’s color will reflect any hardware alerts if present, as well as display a badge counter, indicating the number of alerts listed in the dialog.
  • The Hardware Alerts dialog will show hardware alerts at 2 levels: inactive, active. Active alerts will always be displayed, and inactive alerts can be cleared from the dialog.
• Events Log
  • The “Alert Log” has been renamed “Event Log”.
  • The Event Log captures any threshold-driven alerts that are checked to be monitored in the Alerts tab of Preferences.
• Added support for the M6 band for the following products:
  • UR4S, UR4D
• Added support for L53 and J51 bands for the following products
  • ULXD4, ULXD4D, ULXD4Q
• Improved functionality and user interface of TV Channels dialog
  • Now allows search for TV Transmitters without using Postal Code information
• Added TV data for the following countries:
  • Poland
  • Ireland
  • Kuwait
  • South Africa
  • Iceland
• Updated TV data for the following countries
  • United States
  • Australia
• Added functionality to CFL Editor to call out frequency entries with missing bands. All frequency entries should have bands specified in order for analysis to be reliable.
• Added support for new “Manual” setting for the ULX-D Encryption.
• Added support for changes to Hard Lock feature in AXT100
• Added support to import .csv scan files with any step size so long as they conform to the specific format requirements. See help system for details.
• WWB no longer prompts to save the show file on close unless unsaved changes have been made.

Known Issues

• AXT400 R band devices can be set to have a Tx Profile of "MW" when this is not a valid Tx Profile for this band of device. Ensure that all AXT400 R devices have a Tx Profile set to "AXT" or "UHF-R". This value can be set for channels in the Inventory or Channel Summary dialogs
• AXT400 J band devices can be set to have a Tx Profile of "UHF-R" when this is not a valid Tx Profile for this band of device. The frequency calculator fails to coordinate frequencies when AXT400 J devices set to the "UHF-R" Tx Profile are present. Ensure that all AXT400 J devices have a Tx Profile set to "AXT". This value can be set for channels in the Inventory or Channel Summary dialogs.
• When scanning with AXT400 B receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver. The Band Preset can be manually changed to scan any supported range.
• When importing show files or inventory files, channels of a custom equipment profile type will not be removed from the backups section of the Channel Summary if the custom profile is not stored on the local machine's equipment profiles database. The calculator will not be able to coordinate frequencies until all channels are removed from the backups section for which there is not a custom equipment profile.
• In rare circumstances, group and channel changes will not be successfully sent to UHF-R receivers in the A24 band.
• On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices. To address this, perform one of the following:
  • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
  • Statically assign your machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.
  • In the Live Scan Settings dialog, the selectable Band Presets for an AXT600 Spectrum Manager are limited to the 4 US bands originally selectable in the AXT400 A. To scan a different subset of the Spectrum Manager's full range, enter the desired start and stop frequencies manually.
  • When coordinating frequencies for Shure's SLX receivers in Master List mode, the frequency calculator will automatically use the "More Frequencies" compatibility level parameters. To change this, select a different compatibility setting from the RF Coordination Results dialog.
  • When deploying frequencies from Wireless Workbench to an AXT600 Spectrum Manager with a frequency list (CFL) that includes entries for ULX-D channels in High Density mode, the following limitations apply (note: The AXT600 does calculate, analyze, and deploy frequencies to ULX-D High Density channels that are added manually via the front panel interface):
    • The Analyze features accessed from the AXT600 front panel interface cannot perform compatibility analysis
    • The AXT600 frequency calculation tools "CFL > New" and "Wizard > Update Freqs" will not calculate frequencies for ULX-D High Density channels that were offline entries in Wireless Workbench's Inventory at the time of deployment to the Spectrum Manager.
  • Deployment of a frequency coordination may falsely report "Not all settings deployed successfully" when deploying data to UHF-R devices in the H4HK band, but data is actually sent out
  • PSM1000 transmitters running firmware version 1.1.0 will not be shown in the Inventory view, and must be updated using the Shure Update Utility before interaction with Wireless Workbench can occur.
  • ULX-D Interference events are displayed differently between the LED ladders on the hardware and Wireless Workbench; the hardware shows red LEDs through the antenna indicator while Wireless Workbench shows blue LEDs
  • When using MW receivers (UHF-R receivers in Japan), changing the band value from the front panel of the receiver may cause the band preset value in the Live Scan Settings dialog to become out of sync.
  • Alerts logged when devices are first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.
  • Devices in an intermediate state (where there is an unsettled merge between hardware and WWB) will cause WWB to get out of sync with the state of the hardware. To avoid this state, always resolve all merges.
  • Merging offline and online devices (via drag-and-drop) with a recently fallen-offline device will not trigger a successful merge. After 3+ seconds of a device being offline, the merge will then be able to be performed. See the Merging Online and Offline Devices page for more information on this type of merging.
  • Known performance issues with scrolling through large channel counts of channel strips in the monitor view. Using Channel Groups will help avoid this issue. See the Setting up Channel Strips and Configuring the Monitor Tab page for more information on Channel Groups.
  • Do not use the application while any files are in the process of loading. This includes show files and scan files for any of the plots.
  • To ensure proper operation of monitoring channel strips and properties panels of networked devices, "Sleep" mode must be disabled on your machine.

Notes

• The Firmware Update Manager has been removed from Wireless Workbench. The Shure Update Utility must be used to perform firmware updates, and can be downloaded at the following URL: www.shure.com/software
• Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
• Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
• Internet/Web Sharing with other computers is not supported when running Wireless Workbench.
• In order to monitor and control networked devices, you must be connected to the same subnet. VPN connections to a network of gear are not supported.