Software & Firmware Archives

New Feature

• Scan API now provides data per antenna

Improvements

• Support for frequency band China: 630 MHz – 698 MHz (L60)

Notes

• User Guide
• Command Strings
• To operate AD4D version 1.2.109 devices with other Shure systems and software, see the following list of minimum versions:
  • Axient Digital AD1/2 and ADX1/1M/2 Transmitters 1.2.109
  • Axient Digital AD4D/Q Receivers 1.2.109
  • Axient AXT600 Spectrum Manager 2.1.31
  • SBRC Shure Battery Rack Charger 1.1.5
  • Shure Update Utility 2.4.8
  • ShurePlus Channels 1.4.5
  • Wireless Workbench 6.13.3

New Feature

• Scan API now provides data per antenna

Improvements

• Support for frequency band China: 630 MHz – 698 MHz (L60)

Notes

• User Guide
• Command Strings
• To operate AD4Q 1.2.109 devices with other Shure systems and software, see the following list of minimum versions:
  • Axient Digital AD1/2 and ADX1/1M/2 Transmitters 1.2.73
  • Axient Digital AD4D/Q Receivers 1.2.73
  • Axient AXT600 Spectrum Manager 2.1.31
  • SBRC Shure Battery Rack Charger 1.1.5
  • Shure Update Utility 2.4.8
  • ShurePlus Channels 1.4.5
  • Wireless Workbench 6.13.3

Improvements

• Updated the firmware version number for the purpose of keeping all Axient Digital firmware version numbers aligned for brand-new system installations

Notes

• User Guides: SBC220 | SBC240
• To operate SBC220 or SBC240 1.2.109 with other Shure devices and software, see the following list of minimum versions:
  • Shure Update Utility 2.4.8
  • Wireless Workbench 6.13.3

Improvements

Updated the firmware version number for the purpose of keeping all Axient Digital firmware version numbers aligned for brand-new system installations

Notes

• User Guide
• To operate SBC840 version 1.2.109 with other Shure devices and software, see the following list of minimum versions:
  • Shure Update Utility 2.4.8
  • Wireless Workbench 6.13.3

Improvements

• Updated the firmware version number for the purpose of keeping all Axient Digital firmware version numbers aligned for brand-new system installations

Notes

• User Guide
• To operate SBC840M version 1.2.109 with other Shure devices and software, see the following list of minimum versions:
  • Shure Update Utility 2.4.8
  • Wireless Workbench 6.13.3

Important

• Shure Update Utility 2.5.0 no longer supports 32 bit.
• Shure Update Utility 2.5.0 no longer supports GLX-D, KSE1500, SHA900, and UHF-R
  • Please use Shure Update Utility 2.4.8 to update these devices and for 32bit support.

New Features

• IP Address Column: An additional column to the device list has been created to allow users to view the IP address of each device for easier management.
• Device Header Column: The header column for each device model is now able to be expanded or collapsed by a double click.

Improvements

• Enhanced UI performance, stability, and bug fixes.
• Added support for new frequency bands:
  • Axient Digital
    • China: 630.125 - 697.875 MHz frequency band (L60)
  • PSM1000
    • China: 470.125 - 509.875 MHz frequency band (G53)
    • China: 630.125 - 697.875 MHz frequency band (L60)
  • ULX-D
    • China: 470.125 - 509.875 MHz frequency band (G53)
  • QLX-D
    • China: 470.125 - 509.875 MHz frequency band (G53)

Known Issues

• PSM1000 devices with firmware version 1.1.0 or earlier must use Shure Update Utility version 2.4.1 or older.
• Version 2.4.1
  • 32-bit Windows 7, 8, 10
  • 64-bit Windows 7, 8, 10
  • 64-bit Mac OS X 10.10-10.12
  • Previous Versions
• Selecting "Help" > “Check for Shure Update Utility updates" will open Shure.com, which offers the latest version of Shure Update Utility to download. Shure Update Utility version 2.4.2 or greater will not automatically detect new versions.
• Attempts to download ULXD6/8 transmitter firmware to a ULX-D or QLX-D receiver that is not at the minimum firmware version, shown below, will fail. To update firmware for ULXD6/8 transmitters with ULX-D or QLX-D receivers:
  • Update receivers to the following minimum versions:
    • ULXD4, ULXD4D, ULXD4Q Receivers 2.1.16
    • QLXD4 Receivers 2.1.5
  • Using Shure Update Utility, download ULXD6/8 transmitter firmware to the receivers.
  • Using the FW Update menu on a receiver, update transmitters.
• Microflex Wireless devices running version 1.X firmware must first be updated to version 2.0.5 before being updated to version 3.X or later.

Notes

• Shure Update Utility is supported on the following operating systems:
  • Windows 7, 8 and 10
  • Mojave (10.14), and Catalina (10.15)

Improvements

• Bug Fixes

Known Issues

• The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Supports iPhone 5S and later – iPad and iPod Touch are not supported.
• Compatible with iOS 12.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback).

Improvements

• USB Audio and Mute sync improvements
  • Improved performance with USB extending
  • Chrome OS Audio support
  • Mute sync improvements - Microsoft Teams, Zoom, and Skype for Business
  • Fixed an issue with Barco ClickShare CX50, where the P300 was recognized but does not pass audio
• Bug Fixes

Known Issues

• Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 firmware to use this feature
• Shure Update Utility and Designer may not allow downgrading of new P300s shipped with 4.2.7 or higher due to a platform update to support future functionality and USB improvements
• P300s with firmware 4.3 require Designer versions 4.3 and higher and will NOT be supported in Designer versions 4.2.1 and earlier

Notes

• User Guide
• Command Strings
• To operate P300-IMX version 4.3.7 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (macOS)
• To operate P300-IMX 4.3.6 with Microsoft Teams, reference the following minimum versions:
  • Microsoft Teams Desktop: 1.3.00.24755
  • Microsoft Teams Rooms: 4.6.20.0
• To operate P300-IMX version 4.3.7 with other Shure networked systems, reference the following list of minimum versions supported:
  • Shure Designer 4.3
  • ANI22 4.3.7
  • ANIUSB-MATRIX 4.3.11
  • ANI4IN 4.3.7
  • ANI4OUT 4.3.7
  • MXA310 4.3.6
  • MXA710 1.1.5
  • MXA_MUTE 1.1.3
  • MXN5-C 1.1.1
  • MXA910 4.3.2
  • Microflex Wireless 8.0.3
  • Shure Update Utility 2.5.0
  • Shure Web Device Discovery 1.2.9

Improvements

• USB Audio and Mute sync improvements
  • Improved performance with USB extending
  • Chrome OS Audio support
  • Mute sync improvements - Microsoft Teams, Zoom, and Skype for Business
  • Fixed an issue with Barco ClickShare CX50, where the P300 was recognized but does not pass audio
• Bug Fixes

Known Issues

• Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 firmware to use this feature
• Shure Update Utility and Designer may not allow downgrading of new P300s shipped with 4.2.7 or higher due to a platform update to support future functionality and USB improvements
• P300s with firmware 4.3 require Designer versions 4.3 and higher and will NOT be supported in Designer versions 4.2.1 and earlier

Notes

• User Guide
• Command Strings
• To operate P300-IMX version 4.3.7 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (macOS)
• To operate P300-IMX 4.3.6 with Microsoft Teams, reference the following minimum versions:
  • Microsoft Teams Desktop: 1.3.00.24755
  • Microsoft Teams Rooms: 4.6.20.0
• To operate P300-IMX version 4.3.7 with other Shure networked systems, reference the following list of minimum versions supported:
  • Shure Designer 4.3
  • ANI22 4.3.7
  • ANIUSB-MATRIX 4.3.11
  • ANI4IN 4.3.7
  • ANI4OUT 4.3.7
  • MXA310 4.3.6
  • MXA710 1.1.5
  • MXA_MUTE 1.1.3
  • MXN5-C 1.1.1
  • MXA910 4.3.2
  • Microflex Wireless 8.0.3
  • Shure Update Utility 2.5.0
  • Shure Web Device Discovery 1.2.9

Improvements

• Bug Fixes

Known Issues

• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period. To correct this, hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)
• Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 or later firmware to use this feature

Notes

• User Guide
• Demo Web UI
• Command Strings
• To operate MXA910 version 4.3.2 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
• To operate MXA910 version 4.3.2 with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
  • Shure Designer 4.3.0
  • Shure SystemOn 4.3.0
  • ANI22 4.3.7
  • ANI4IN 4.3.7
  • ANI4OUT 4.3.7
  • ANIUSB-MATRIX 4.3.11
  • MXA310 4.3.6
  • MXA710 1.1.5
  • MXA-MUTE 1.1.3
  • MXN5-C 1.1.1
  • Microflex Wireless 8.0.3
  • P300 IntelliMix® Audio Conferencing Processor 4.3.7
  • ULXD4D/4Q 2.4.9
  • SCM820 1.3.3
  • Shure Update Utility 2.5.0
  • Shure Web Device Discovery 1.2.9