Software & Firmware Archives

Recommendation

Update all Axient devices in a configuration to the same firmware version.

Improvements

• Support for new frequency bands
  • Axient
    • 578 MHz – 608 MHz (J5A)
    • 653 MHz – 663 MHz (L3A)
  • Axient Digital
    • 794 – 806 MHz (R52)
  • QLX-D
    • 572 – 616 MHz (J50A)
    • 653 – 663 MHz (L50A)
  • ULX-D
    • 572 – 616 MHz (J50A)
    • 653 – 663 MHz (L50A)
    • 632 – 696 MHz (L50) for ULXD6/8
    • 510 – 530 MHz (G62) for ULXD6/8
  • PSM1000
    • 554 MHz – 616 MHz (J8A)
    • 653 MHz – 663 MHz (L8A)

Notes

• User Guide
• To operate Axient 2.1.11 devices with other Shure systems and software, see the following list of minimum versions:
  • UR4 UHF-R receiver 1.171
  • UR3 Plug-on Transmitter 1.0.0.16
  • UR5 Portable Diversity Receiver 1.0.0.13
  • ULX-D ULXD4X Receivers 2.2.X
  • QLX-D QLXD4 Receiver 2.2.11
  • PSM1000 P10T Transmitter 1.5.12
  • SBRC Shure Battery Rack Charger 1.0.1
  • Shure Update Utility 2.4.2
  • ShurePlus Channels 1.4.1
  • Wireless Workbench 6.12.4

Recommendation

Update all Axient devices in a configuration to the same firmware version.

Improvements

• Support for new U.S. frequency bands:
  • 578 MHz – 608 MHz (J5A)
  • 653 MHz – 663 MHz (L3A)
• Support discovering new frequency bands:
  • ULXD6/8: Latin America: 632 – 696 MHz (L50)
  • AD4D/4Q: Thailand: 794 – 806 MHz (R52)

Known Issue

• When an AXT400 J is set to a newer UHF-R bands (e.g. G1HK, H4HK, J5HK, L3HK), downgrading the AXT400 J unit from 1.17.10 to 1.15.3 may result in abnormal frequency indication (e.g. 0.000 MHz) as well as a change in the RF band.

Notes

• To operate Axient 2.1.11 devices with other Shure systems and software, see the following list of minimum versions:
  • UR4 UHF-R receiver 1.171
  • UR3 Plug-on Transmitter 1.0.0.16
  • UR5 Portable Diversity Receiver 1.0.0.13
  • ULX-D ULXD4X Receivers 2.2.X
  • QLX-D QLXD4 Receiver 2.2.11
  • PSM1000 P10T Transmitter 1.5.12
  • SBRC Shure Battery Rack Charger 1.0.1
  • Shure Update Utility 2.4.2
  • ShurePlus Channels 1.4.1
  • Wireless Workbench 6.12.4

Improvements

• Support for new U.S. frequency bands:
  • 578 MHz – 608 MHz (J5A)
  • 653 MHz – 663 MHz (L3A)

Notes

• Transmitters used with receivers must be updated via IR. After the receiver is updated, go to the receiver menu: Tx > IRPresets > FWUpdate. Align the infrared ports with the transmitter and press Download.
• To operate Axient 2.1.11 devices with other Shure systems and software, see the following list of minimum versions:
  • UR4 UHF-R receiver 1.171
  • UR3 Plug-on Transmitter 1.0.0.16
  • UR5 Portable Diversity Receiver 1.0.0.13
  • ULX-D ULXD4X Receivers 2.2.X
  • QLX-D QLXD4 Receiver 2.2.11
  • PSM1000 P10T Transmitter 1.5.12
  • SBRC Shure Battery Rack Charger 1.0.1
  • Shure Update Utility 2.4.2
  • ShurePlus Channels 1.4.1
  • Wireless Workbench 6.12.4

Improvements

• Support for new U.S. frequency bands:
  • 578 MHz – 608 MHz (J5A)
  • 653 MHz – 663 MHz (L3A)

Notes

• Transmitters used with receivers must be updated via IR. After the receiver is updated, go to the receiver menu: Tx > IRPresets > FWUpdate. Align the infrared ports with the transmitter and press Download.
• To operate Axient 2.1.11 devices with other Shure systems and software, see the following list of minimum versions:
  • UR4 UHF-R receiver 1.171
  • UR3 Plug-on Transmitter 1.0.0.16
  • UR5 Portable Diversity Receiver 1.0.0.13
  • ULX-D ULXD4X Receivers 2.2.X
  • QLX-D QLXD4 Receiver 2.2.11
  • PSM1000 P10T Transmitter 1.5.12
  • SBRC Shure Battery Rack Charger 1.0.1
  • Shure Update Utility 2.4.2
  • ShurePlus Channels 1.4.1
  • Wireless Workbench 6.12.4

Improvements

• Bug fixes

Notes

• User Guide
• Compatible with Android Lollipop 5.0 and higher.
• Minimum system requirements for MOTIV digital microphones:
  • USB Audio 1.1 or higher
  • USB host power requirement 100 mA or greater
  • USB On-The-Go (OTG) cable

Improvements

• Visual improvements for iPhone X
• Bug fixes

Known Issues

• Some users of iPhone 8 or iPhone X may experience silence or noisy artifacts on their recordings. iOS 11.3 includes a fix for this issue, so we strongly suggest that all users with either of these phones upgrade to the latest version of iOS.
• If the screen is locked while a MOTIV microphone is plugged in, the app may no longer be able to access it. To fix this issue, return to the home screen, force-close the app, then unplug and re-plug the microphone.
• Users of iPhone 8 who are running iOS 11.3 may experience crashes when playing back saved recordings from within the app.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.

Notes

• MOTIV Video User Guide
• MV88 User Guide
• Supports iPhone 5S and later – iPad and iPod Touch are not supported
• Compatible with iOS 11.1 or later

Improvements

• Support for new products
  • MXCWAPT and MXCWNCS
• macOS High Sierra (version 10.13) compatibility
• Bug fixes

Known Issue

• Windows 10 users who are using the Microsoft Edge browser can only use the Open by IP preference to discover devices and launch web-based user interfaces.

Notes

• The software is supported on the following operating systems:
  • Windows: 7, 8, 10
  • Mac: OS X 10.11-10.13
• The software is compatible with the following systems:
  • Audio Network Interfaces
  • IntelliMix® P300
  • Microflex® Advance
  • Microflex® Wireless
  • SCM820
  • Microflex® Complete Wireless

New Feature

• Initial release for GLX-D Frequency Manager

Notes

• To operate UA846Z2 version 2.2.5 devices with other Shure software, see the following list of minimum versions:
  • GLXD1/2 Transmitters 2.2.5
  • GLXD4R Receivers 2.2.5
  • Shure Update Utility 2.4.2

New Feature

• Initial release for GLXD4R Wireless Receiver

Notes

• To operate GLXD4R version 2.2.5 devices with other Shure software, see the following list of minimum versions:
  • GLXD1/2 Transmitters 2.2.5
  • UA846Z2 Frequency Manager 2.2.5
  • Shure Update Utility 2.4.2

Improvements

• Bug fixes

Known Issues

• In iOS 11.0, iPhone would not always recognize when an MV88 microphone was connected. If you are experiencing this issue, please upgrade to iOS version 11.1 or higher.
• A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.

Notes

• MV88 User Guide
• Frequently asked questions
• This app is compatible with iOS 10.0 or later, but upgrading to iOS 11.3 is strongly recommended.
• Compatible with iPhone, iPad, and iPod touch