Software & Firmware Archives

New Features/Improvements

• Custom Welcome Screen
  • Users can now use a custom welcome screen in their system.
  • Images used should be 480x272 pixels in PNG format, and is retained on the MXCWAPT and MXCW640 through power cycle.
  • Feature is available under ‘Meeting Controls’ and ‘Custom welcome screen’.
• Device List update – Retain Seat information
  • Users can now Retain Seat Information (Seat name, Seat Number, Audio group assignment and Speak priority) directly from the Devices window – independent of connections mode.
  • This setting is ENABLED by default, ensuring that settings on the MXCWAPT are retained during FW update to FW5.0
  • Setting can be found at the top of the devices list, pictured as a save icon.
• Show / Hide Request list from Delegates
  • User can now show or Hide the request list from all delegate units. Chairman units are unaffected.
  • Setting can be found under ‘Global Device Settings’ and ‘Screen Content’.
• APT logs
  • Users can now export a logfile from the MXCWAPT which can assist Customer Support with their work. The file is not readable.
  • Feature can be found under ‘Settings’ and ‘General’.
• Sending interpretation audio to remote caller
  • Users can now select an interpretation audio channel on the remote caller unit, which will send that audio to connected device.
  • Feature can be found by tapping the screen on the WDU640 in ‘Remote Caller’ role, pushing the interpretation audio icon and selecting an interpretation channel.
• Additional language support
  • Users can now use additional languages for their MXCW system.
  • MXCWAPT now supports Polish and Croatian
  • MXCW640 now supports Polish and Croatian
  • MXCWNCS now supports Polish, Croatian, Basque and Catalan.
• Improved Push to Renumber indications
  • Users can now more clearly see when a unit has received a new seat number during ‘Push to renumber’.
  • Feature can be found by activating ‘Push to renumber’ from the devices list icon with three dots.

Known Issues

MXCWAPT

• MXCWAPT FW update with older versions of SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
• When downgrading your system firmware the process has to be done in two separate steps: First upload the MXCW640 FW to the APT via the SUU and downgrade the discussion units. Secondly downgrade the MXCWAPT from SUU.
• In rare cases during repetitive restart stress testing, DANTE may not start up after APT reboot.  Resolve by power cycling APT.
• In rare cases during repetitive stress testing of changing IP mode from auto to static and back, APT may fail to reconnect all WDU’s.

MXCWAPT Component GUI

• When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Discovery Application short cut. Opening APT CGUI via IP address works as designed.
• APT help topics are not translated in Thai, Turkish, Lithuanian, Polish, Catalan and Basque languages.

MXCW640

• MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
• In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.
• MXCW640 loudspeakers do not unmute when Ambient Mode is enabled but no Ambient Units are registered.  Resolve by disabling Ambient Mode when no Ambient units are planned to be used.
• If a unit is set as a Remote Caller and the number of microphone slots reserved for active speakers is set to 8 in the component GUI, the Remote Caller unit does not display an error message.

TPCI

• Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
• Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
• Rare TPCI errors reporting a single MXCW640 when transitioning roles from Ambient. Resolved by power cycling the unit.

SOFTWARE

• Shure Discovery Application missing MXCWAPT AES67 indication.

Notes

• User Guide (https://pubs.shure.com/guide/MXCW/en-US)
• To use MXCW version 5.0.13 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.5.0
  • Shure Web Device Discovery 1.2.9
  • Shure NFC Programming Application 1.0.3

New Features/Improvements

• Custom Welcome Screen
  • Users can now use a custom welcome screen in their system.
  • Images used should be 480x272 pixels in PNG format, and is retained on the MXCWAPT and MXCW640 through power cycle.
  • Feature is available under ‘Meeting Controls’ and ‘Custom welcome screen’.
• Device List update – Retain Seat information
  • Users can now Retain Seat Information (Seat name, Seat Number, Audio group assignment and Speak priority) directly from the Devices window – independent of connections mode.
  • This setting is ENABLED by default, ensuring that settings on the MXCWAPT are retained during FW update to FW5.0
  • Setting can be found at the top of the devices list, pictured as a save icon.
• Show / Hide Request list from Delegates
  • User can now show or Hide the request list from all delegate units. Chairman units are unaffected.
  • Setting can be found under ‘Global Device Settings’ and ‘Screen Content’.
• APT logs
  • Users can now export a logfile from the MXCWAPT which can assist Customer Support with their work. The file is not readable.
  • Feature can be found under ‘Settings’ and ‘General’.
• Sending interpretation audio to remote caller
  • Users can now select an interpretation audio channel on the remote caller unit, which will send that audio to connected device.
  • Feature can be found by tapping the screen on the WDU640 in ‘Remote Caller’ role, pushing the interpretation audio icon and selecting an interpretation channel.
• Additional language support
  • Users can now use additional languages for their MXCW system.
  • MXCWAPT now supports Polish and Croatian
  • MXCW640 now supports Polish and Croatian
  • MXCWNCS now supports Polish, Croatian, Basque and Catalan.
• Improved Push to Renumber indications
  • Users can now more clearly see when a unit has received a new seat number during ‘Push to renumber’.
  • Feature can be found by activating ‘Push to renumber’ from the devices list icon with three dots.

Known Issues

MXCWAPT

• MXCWAPT FW update with older versions of SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
• When downgrading your system firmware the process has to be done in two separate steps: First upload the MXCW640 FW to the APT via the SUU and downgrade the discussion units. Secondly downgrade the MXCWAPT from SUU.
• In rare cases during repetitive restart stress testing, DANTE may not start up after APT reboot.  Resolve by power cycling APT.
• In rare cases during repetitive stress testing of changing IP mode from auto to static and back, APT may fail to reconnect all WDU’s.

MXCWAPT Component GUI

• When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Discovery Application short cut. Opening APT CGUI via IP address works as designed.
• APT help topics are not translated in Thai, Turkish, Lithuanian, Polish, Catalan and Basque languages.

MXCW640

• MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
• In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.
• MXCW640 loudspeakers do not unmute when Ambient Mode is enabled but no Ambient Units are registered.  Resolve by disabling Ambient Mode when no Ambient units are planned to be used.
• If a unit is set as a Remote Caller and the number of microphone slots reserved for active speakers is set to 8 in the component GUI, the Remote Caller unit does not display an error message.

TPCI

• Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
• Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
• Rare TPCI errors reporting a single MXCW640 when transitioning roles from Ambient. Resolved by power cycling the unit.

SOFTWARE

• Shure Discovery Application missing MXCWAPT AES67 indication.

Notes

• User Guide (https://pubs.shure.com/guide/MXCW/en-US)
• To use MXCW version 5.0.13 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.5.0
  • Shure Web Device Discovery 1.2.9
  • Shure NFC Programming Application 1.0.3

New Features/Improvements

• Custom Welcome Screen
  • Users can now use a custom welcome screen in their system.
  • Images used should be 480x272 pixels in PNG format, and is retained on the MXCWAPT and MXCW640 through power cycle.
  • Feature is available under ‘Meeting Controls’ and ‘Custom welcome screen’.
• Device List update – Retain Seat information
  • Users can now Retain Seat Information (Seat name, Seat Number, Audio group assignment and Speak priority) directly from the Devices window – independent of connections mode.
  • This setting is ENABLED by default, ensuring that settings on the MXCWAPT are retained during FW update to FW5.0
  • Setting can be found at the top of the devices list, pictured as a save icon.
• Show / Hide Request list from Delegates
  • User can now show or Hide the request list from all delegate units. Chairman units are unaffected.
  • Setting can be found under ‘Global Device Settings’ and ‘Screen Content’.
• APT logs
  • Users can now export a logfile from the MXCWAPT which can assist Customer Support with their work. The file is not readable.
  • Feature can be found under ‘Settings’ and ‘General’.
• Sending interpretation audio to remote caller
  • Users can now select an interpretation audio channel on the remote caller unit, which will send that audio to connected device.
  • Feature can be found by tapping the screen on the WDU640 in ‘Remote Caller’ role, pushing the interpretation audio icon and selecting an interpretation channel.
• Additional language support
  • Users can now use additional languages for their MXCW system.
  • MXCWAPT now supports Polish and Croatian
  • MXCW640 now supports Polish and Croatian
  • MXCWNCS now supports Polish, Croatian, Basque and Catalan.
• Improved Push to Renumber indications
  • Users can now more clearly see when a unit has received a new seat number during ‘Push to renumber’.
  • Feature can be found by activating ‘Push to renumber’ from the devices list icon with three dots.

Known Issues

MXCWAPT

• MXCWAPT FW update with older versions of SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
• When downgrading your system firmware the process has to be done in two separate steps: First upload the MXCW640 FW to the APT via the SUU and downgrade the discussion units. Secondly downgrade the MXCWAPT from SUU.
• In rare cases during repetitive restart stress testing, DANTE may not start up after APT reboot.  Resolve by power cycling APT.
• In rare cases during repetitive stress testing of changing IP mode from auto to static and back, APT may fail to reconnect all WDU’s.

MXCWAPT Component GUI

• When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Discovery Application short cut. Opening APT CGUI via IP address works as designed.
• APT help topics are not translated in Thai, Turkish, Lithuanian, Polish, Catalan and Basque languages.

MXCW640

• MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
• In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.
• MXCW640 loudspeakers do not unmute when Ambient Mode is enabled but no Ambient Units are registered.  Resolve by disabling Ambient Mode when no Ambient units are planned to be used.
• If a unit is set as a Remote Caller and the number of microphone slots reserved for active speakers is set to 8 in the component GUI, the Remote Caller unit does not display an error message.

TPCI

• Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
• Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
• Rare TPCI errors reporting a single MXCW640 when transitioning roles from Ambient. Resolved by power cycling the unit.

SOFTWARE

• Shure Discovery Application missing MXCWAPT AES67 indication.

Notes

• User Guide (https://pubs.shure.com/guide/MXCW/en-US)
• To use MXCW version 5.0.13 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.5.0
  • Shure Web Device Discovery 1.2.9
  • Shure NFC Programming Application 1.0.3

Important

• QLX-D 2.X firmware versions are incompatible with 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Fixed bug that removed the ability to turn the IP gateway back to 0.0.0.0.
• Support for China 470 – 510 MHz frequency band (G53)

Notes

• To operate QLX-D transmitters with ULX-D receivers and ULX-D transmitters with QLX-D receivers, all devices must be on version 2.X firmware or later.
• To operate QLX-D version 2.3.24 devices with other Shure networked systems and software, see the following list of minimum versions:
  • ULX-D ULXD6/8 Transmitters 2.4.13
  • ULX-D ULXD4/4D/4Q Receivers 2.4.9
  • Axient AXT600 Spectrum Manager 2.1.31
  • PSM1000 P10T Transmitters 1.7.10
  • Wireless Workbench  6.14.0
  • Shure Update Utility 2.5.0
  • ShurePlus Channels 1.4.5

Important

• QLX-D 2.X firmware versions are incompatible with 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Fixed bug that removed the ability to turn the IP gateway back to 0.0.0.0.
• Support for China 470 – 510 MHz frequency band (G53)

Notes

• To operate QLX-D transmitters with ULX-D receivers and ULX-D transmitters with QLX-D receivers, all devices must be on version 2.X firmware or later.
• To operate QLX-D version 2.3.24 devices with other Shure networked systems and software, see the following list of minimum versions:
  • ULX-D ULXD6/8 Transmitters 2.4.13
  • ULX-D ULXD4/4D/4Q Receivers 2.4.9
  • Axient AXT600 Spectrum Manager 2.1.31
  • PSM1000 P10T Transmitters 1.7.10
  • Wireless Workbench  6.14.0
  • Shure Update Utility 2.5.0
  • ShurePlus Channels 1.4.5

Important

• QLX-D 2.X firmware versions are incompatible with 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Fixed bug that removed the ability to turn the IP gateway back to 0.0.0.0.
• Support for China 470 – 510 MHz frequency band (G53)

Notes

• To operate QLX-D transmitters with ULX-D receivers and ULX-D transmitters with QLX-D receivers, all devices must be on version 2.X firmware or later.
• To operate QLX-D version 2.3.24 devices with other Shure networked systems and software, see the following list of minimum versions:
  • ULX-D ULXD6/8 Transmitters 2.4.13
  • ULX-D ULXD4/4D/4Q Receivers 2.4.9
  • Axient AXT600 Spectrum Manager 2.1.31
  • PSM1000 P10T Transmitters 1.7.10
  • Wireless Workbench  6.14.0
  • Shure Update Utility 2.5.0
  • ShurePlus Channels 1.4.5

Important

• QLX-D 2.X firmware versions are incompatible with 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Support for China 470 – 510 MHz frequency band (G53)

Notes

• To operate QLX-D transmitters with ULX-D receivers and ULX-D transmitters with QLX-D receivers, all devices must be on version 2.X firmware or later.
• To operate QLX-D version 2.3.24 devices with other Shure networked systems and software, see the following list of minimum versions:
  • ULX-D ULXD4/4D/4Q Receivers 2.4.9
  • Axient AXT600 Spectrum Manager 2.1.31
  • PSM1000 P10T Transmitters 1.7.10
  • Wireless Workbench  6.14.0
  • Shure Update Utility 2.5.0
  • ShurePlus Channels 1.4.5

Important

• QLX-D 2.X firmware versions are incompatible with 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Support for China 470 – 510 MHz frequency band (G53)

Notes

• To operate QLX-D transmitters with ULX-D receivers and ULX-D transmitters with QLX-D receivers, all devices must be on version 2.X firmware or later.
• To operate QLX-D version 2.3.24 devices with other Shure networked systems and software, see the following list of minimum versions:
  • ULX-D ULXD4/4D/4Q Receivers 2.4.9
  • Axient AXT600 Spectrum Manager 2.1.31
  • PSM1000 P10T Transmitters 1.7.10
  • Wireless Workbench  6.14.0
  • Shure Update Utility 2.5.0
  • ShurePlus Channels 1.4.5

Important

• QLX-D 2.X firmware versions are incompatible with 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Support for China 470 – 510 MHz frequency band (G53)

Notes

• To operate QLX-D transmitters with ULX-D receivers and ULX-D transmitters with QLX-D receivers, all devices must be on version 2.X firmware or later.
• To operate QLX-D version 2.3.24 devices with other Shure networked systems and software, see the following list of minimum versions:
  • ULX-D ULXD4/4D/4Q Receivers 2.4.9
  • Axient AXT600 Spectrum Manager 2.1.31
  • PSM1000 P10T Transmitters 1.7.10
  • Wireless Workbench  6.14.0
  • Shure Update Utility 2.5.0
  • ShurePlus Channels 1.4.5

New Features

• Ability to update firmware in the app

Improvements

• Bug fixes

Notes

• MV88+ User Guide
• Compatible with Android 8.0 and higher
• NOTE FOR MV88+ USERS: Learn about compatibility with your Android device at www.shure.com/MOTIVcompatibility