Software & Firmware Archives

New Device and Frequency Band Support

• Added support for new Shure frequency bands
  • Axient Digital G63 | 487.125 – 636.875 MHz
  • Axient Digital P55 | 694.500 – 805.700 MHz
  • PSM900 Q12 | 748.300 – 757.700 MHz
  • PSM1000 M19 | 694.500 – 702.700 MHz
  • PSM1000 Q12 | 748.300 – 757.700 MHz
  • QLX-D M19 | 694.500 – 702.700 MHz
  • QLX-D Q12 | 748.300 – 757.700 MHz
  • ULX-D M19 | 694.500 – 702.700 MHz
  • ULX-D Q12 | 748.300 – 757.700 MHz
• Updated power levels for Axient Digital Z16 frequency band

Stability 

• WWB no longer crashes when saving a Timeline file in one scenario.
• WWB no longer crashes when an offline device comes back online while a modal child dialog of its property panel is on top.
• WWB no longer crashes when the “channels operating in FD-C mode” warning dialog is present in one scenario.
• WWB no longer crashes when searching for TV channel exclusions in a radius of zero miles.
• WWB no longer crashes when enabling Monitor Only Mode in one scenario.

Frequency Coordination

• Improved the spectrum scanning workflow and user interface in the Frequency Coordination tab and the Frequency Plot tool.
  • Simplified the scan settings dialog.
  • View and select scanning devices in the scan sources table.
  • View completed scans and scans in progress in the scan data table.
  • Show or hide scan data, change its color, and save scan data as separate files using options and context menus in the scan data table.
• Added spectrum plot overlays in the Frequency Coordination spectrum plot and the Frequency Plot tool.
  • Frequency band overlays are displayed when frequencies are added to the CWS; frequency bands for equipment in the inventory is displayed in the Frequency Plot tool by default.
  • Intermodulation (IMD) product overlays for all frequencies in the coordination workspace (CWS) can be toggled from the right sidebar in the CWS.
    • Ctrl-click and drag frequency markers (command-click on Mac) to see IMDs move in real-time.
  • Right-click on a frequency marker to view equipment profile spacing.
  • Right-click on a frequency marker to view the effective bandwidth filter.
• The online US TV channel database is now powered by the Shure Wireless Frequency Finder, allowing you to see the most recent updates to TV transmitter data managed by the FCC.
• Updated user group parameters for the following countries:
  • Australia – Outdoors: changed the starting frequency from 520.000 MHz to 520.150 MHz
  • Belgium: added all new groups and ranges by province
• Updated the offline TV channel database for the following countries:
  • Belgium (removed in favor of user groups)
  • Denmark
  • Finland
  • France
  • U.S.
• Improved the “show in table” context menu option for frequency markers so that the coordination workspace will switch zones if the frequency is not in the current zone.
• Updated tuning bandwidth of Telex BRT-1 Base Station C-band from 554.100 – 571.900 MHz to 554.000 – 572.00 MHz.
• Updated the step size of the Radio Active Designs UV-1G Belt Pack from 5 kHz to 25 kHz.
• Fixed an issue where the x-axis of the spectrum plot in the Frequency Coordination tab would disappear in one scenario.
• Fixed an issue where the auto-assign and unassign buttons in the assign and deploy dialog were not applying to all zones.
• Fixed an issue where backup frequencies in the coordinated frequencies list (CFL) were being imported into the coordination workspace using “all frequencies in inventory” option.
• Fixed an issue where changing parameters of a detected scan exclusion did not change the source to “user-defined”.
• Fixed an issue in the TV channels dialog where the unit of distance defaulted to miles even when set to kilometers.
• Discontinued the 900 MHz ISM Site Survey tool.

Inventory

• Fixed an issue where WWB metadata (i.e. RF zone, channel color, tag, and inclusion group) were not preserved when merging devices in the inventory.
• Fixed an issue where a settings conflict would be triggered for an AXT400 receiver when it was power-cycled while in FD-BP mode and receiver-lock was set to Rx1 or Rx2.

Monitoring

• Added a new ShowLink Access Point widget for AD610 and AXT610, allowing you to see all connected devices, their device type, device ID, RF transmission status, ShowLink quality level, and battery charge.
• Added network status indications for Axient Digital receivers assigned to Dante Domains.
• Fixed an issue where Axient Digital transmitter hardware version was not displayed in the transmitters tab of AD4* properties panels.
• Fixed an issue where channel strip sort order was not retained in saved show files.
• Fixed an issue where charger storage mode in properties panels was blank when the device went offline.
• Fixed incorrect text in event logs for AXT400 and ULX-D while clearing interference alerts by changing frequency.
• Fixed incorrect text in event logs for ShowLink-enabled transmitters that change frequency during network reconnection.
• Fixed an issue where Mini Timeline view mode would not update when multiple views are present.
• Fixed an issue where Mini Timelines would overlap in one scenario.
• Fixed an issue where OS notifications for alerts were being displayed when an alert was cleared or made inactive.
• Fixed an issue where there was stale battery information and firmware version when SBC240 chargers were ganged together.
• Fixed an issue where the temperature value for ganged chargers was not being updated in the properties panel.
• Fixed an issue where changing F2 of an offline AD4* in FD-C mode reported a change on F1 and F2.
• Fixed an issue where having several monitor views would cause the right sidebars of all tabs to be pushed off the screen.

Timeline

• Fixed an issue where channels in Timeline would overlap in one scenario.
• Fixed an issue where the system event for FD Mode was being duplicated.
• Fixed an issue where the system event marker for FD Override was not shown in one scenario.
• Fixed an issue where the time axis values would overlap with one another after zooming in and then zooming out.
• Fixed an issue where enabling frequency diversity mode from the properties panel of either the second or fourth channel of a multi-channel receiver would deselect that channel in Timeline.
• Fixed an issue where Timeline would stop recording and present an “invalid path” message when the file reached 2 GB.
• Fixed an issue where the hint text in the search bar was not being cleared from the channel chooser.

Networking

• Fixed an issue where deleting remote devices might not remove some devices in the inventory.
• Fixed an issue where the save and apply buttons were disabled in the Remote Devices tab of the preferences when attempting to add a range of IP addresses where at least one of those IP addresses was already in the list.

File Management

• Application crash logs are now stored on your local machine. Files older than 30 days are automatically removed. You can elect to send an anonymized and pseudonymized copy of these crash logs to Shure by default, or send them manually when you see fit.
• Made improvements to the warning dialog text when custom equipment profile names conflict with stock equipment profile names.
• Fixed an issue where saving a show file with automatically calculated backup frequencies would create unused RF zones when the show file was re-opened.
• Fixed an issue where the color of the default RF zone was not being retained in show files.
• Fixed an issue where the ShowLInk transmitter control page of a channel strip was not saved in show files.
• Fixed an issue where certain ShowLink transmitter properties were not saved in show files.

General

• Removed the Updates tab from the preferences dialog, and the in-app update functionality from the application. Please continue downloading new versions from the WWB product page on Shure.com.
• Fixed an issue in the Frequency Band Conversion Tool where devices previously set to “do not convert” were not able to be converted in one scenario.

Notes

• When using the in-app update function, in order to successfully install Wireless Workbench, you must run it as an administrator. Consult your IT department if you have questions.
• Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench."
• Alerts logged when devices first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.

Known Issues

• When using multiple spectrum managers, if they have the same device ID, any combo box where you specify a link between receiver and spectrum managers will not list all available spectrum managers. To resolve this, provide a unique device ID for all spectrum managers.
• ULX-D receivers running firmware version 2.0.28 or earlier may trigger a Settings Conflict when rediscovered after updating their firmware to version 2.1 or later. There is no issue with the device—there was simply a new property added in version 2.1. To dismiss the alert, resolve the Settings Conflict by selecting the properties you wish to keep.
• Timeline System Events displayed for Active Transmitter Online for ULXD6/8 transmitters do not always include Transmitter Device ID in the event description.
• SLX and ULX frequencies in Master List mode cannot be manually entered in the Coordination Workspace. They can, however, be coordinated and analyzed.

Initial Release

Notes

• User guide
• Firmware updates will be available in the ShurePlus PLAY app

IMPROVEMENTS

• Customizable controls for Shure wireless products
• User interface improvements
• Bug fixes

KNOWN ISSUES

• The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

NOTES 

• User Guide
• Supports iPhone 5S and later – iPad and iPod Touch are not supported
• Compatible with iOS 11.3 or later

IMPROVEMENTS

• Customizable controls for Shure wireless products
• User interface improvements
• Bug fixes

NOTES 

• User Guide
• Compatible with Android 8.0 or later

INITIAL RELEASE

NOTES

• User guide
• Firmware updates for AONIC 50 will be available in the ShurePlus PLAY app

IMPROVEMENTS

• Bug fixes

NOTES 

• User Guide
• MV88+ User Guide
• Compatible with Android 6.0 and higher.
• NOTE FOR MV88+ USERS: Learn about compatibility with your Android device at www.shure.com/MOTIVcompatibility.

Improvements

• Support for new frequency bands:
  • Axient Digital
    • 1240 MHz – 1260 MHz (Z16)
  • PSM1000
    • 518 MHz – 584 MHz (H22)

Notes

• User Guide
• To operate Axient 2.1.31 devices with other Shure systems and software, see the following list of minimum versions:
  • Axient Digital 1.2.35
  • UR4 UHF-R receiver 1.171
  • UR3 Plug-on Transmitter 1.0.0.16
  • UR5 Portable Diversity Receiver 1.0.0.13
  • ULX-D ULXD4X Receivers 2.4.9
  • QLX-D QLXD4 Receiver 2.3.22
  • PSM1000 P10T Transmitter 1.7.6
  • SBRC Shure Battery Rack Charger 1.1.5
  • Shure Update Utility 2.4.6
  • ShurePlus Channels 1.4.2
  • Wireless Workbench 6.13.1

Improvements

• Support for new frequency bands:
  • Axient Digital
    • 1240 MHz – 1260 MHz (Z16)
  • PSM1000
    • 518 MHz – 584 MHz (H22)

Notes

• User Guide
• To operate Axient 2.1.31 devices with other Shure systems and software, see the following list of minimum versions:
  • Shure Update Utility 2.4.6
  • Wireless Workbench 6.13.1

Initial Release

Known Issues

• The use of packet scanning security software may cause audio performance issues with IntelliMix Room.
• When transitioning from a trial license to a paid license, the total trial term will be used unless the user manually deactivates and reactivates the endpoint using Designer software.
• In some circumstances, the system tray application will not run automatically. Navigate to C:\Program Files\Shure\IntelliMixRoom and run the “IntelliMixRoomTrayApp.exe”. This only needs to be done once per instance of IntelliMix Room.
• When using Dante Domain Manager (DDM) and the permissions for the device are set to read only or the DDM server is offline, you can still update IntelliMix Room.
• If you change the channel count of an installation, the Dante output channel names do not change.
• When using Shure Networked Audio Encryption, you'll see a "key error" for channels without established Dante audio routes. This does not affect device performance and can be ignored.
• Some text in the system tray application only appears in English.
• Changing the System Name of the host computer after installation of IntelliMix Room also changes the Dante Device name, as seen in Dante Controller. The Shure device name stays the same.
• If experiencing issues changing the channel count of an IMX Room instance within Designer Software, deactivate the IMX Room instance first, then change the channel count and re-activate.

Notes

• User Guide
• Installation and Deployment Guide
• Quick Start Guide
• System requirements
  • Windows 10 Pro, Enterprise, or IoT Enterprise (64 bit)
  • Processor: i5 quad core 1.9 GHz minimum
  • 8 GB RAM minimum
  • Solid state drive
• IMX Room 1.0 is compatible with the following software and firmware versions:
  • Designer 4.1
  • MXA910 4.1.41
  • MXA310 4.1.37
  • P300 4.1.11
  • ANIUSB-MATRIX 4.1.39
  • ANI22 4.1.39
  • ANI4IN 4.1.39
  • ANI4OUT 4.1.39
  • Microflex Wireless 8.0.3

Important

• This software release is used for new SW6000 installations or to update all previous SW6000 installed versions, however it cannot be used to update systems using CU 6005, CU 6010 or CU 6011 Central Units
• This version is compatible with SW6000 Software License file v1.7 only
• No new SW6000 license is needed if updating from SW6000 v6.0.xxx or later versions
• A new SW6000 license is needed if updating from SW6000 v5.8.xxx or previous versions

New Features

• CAA
  • New conference variables to be used in voting configuration
    • Button1 (1-5) - result without voting weight
    • TotalButton1 (1-5) - result without voting weight
    • DelegatesVoted - result without voting weight
  • UI revised to add culture code in setup of language for MXC unit
  • Option in Meeting options to enable use of ‘ShowName’ for conference units with a graphical user interface
  • Support sending messages to participants using conference units with paired MXCSIGN
• CAA/CUA
  • Support for extended audio range for MXCMIU units when using XLR input
• CAA/MXCSIGN - Expanded functionality
  • Updated template format:
    • Supporting complex alphabets like:
      • All alphabets included in MXC Global languages
      • Hebrew
    • Option to rotate the image 180 degrees
    • Option to assign colors (grayscale) to text and background, both globally and in text boxes
  • Option to pair an MXCSIGN with an interpreter booth and display interpretation related information:
    • Booth number
    • Booth language
    • Booth language channel
    • Booth language abbreviation
  • The use of the word ‘Delegate’ is changed to ‘Participant,’ which needs to be changed in old templates intended to be used
  • Expanded information that can be displayed for participants:
    • First name
    • Last name
    • ShowName
    • Message
  • Option to show meeting info:
    • Meeting name
    • Active subject
• CDA
  • Include Reply label and description as displayable options in reply lists:
    • ReplyDescription
    • ReplyLabel

Bug Fixes

• CUA
  • Cannot adjust microphone audio levels for individual seats using CUA
  • Change in language assignment is not reflected for an interpreted channel or number of channels available if the assigned language is changed using CAA
  • Votes cast using the conference unit are not displayed in the voting buttons in a CUA assigned to the unit when the CUA voting buttons are disabled
  • Dragging and droping in the request list will not correctly move the reply colors between subjects
  • If a voting formula with a calculation error is used (e.g. divide by zero) the CUA will crash when trying to display the voting result.
  • An error may be displayed if a participant is logged in or out using mimic while the CUA is displaying the microphones screen with participants’ extension control open.
  • Unplugging/plugging in an MXCSIGN could cause an exception if CUA displays the Microphones control with Participants extension control activated
• CUA/CDA
  • Muting a microphone causes the speech time counter to stop. It should continue until the microphone is switched off
• CDA
  • Voting screen does not display voting status and number of votes after the first vote is cast
  • Command line parameter ‘-canresize’ caused a white line to appear when CDA is running on Windows 10
  • Command line parameter ‘-IP’ is not working
  • Interim voting result is not displayed on the mimic for a participant if the participant has proxy voting rights
  • Skin editor alignment ‘grid’ is too closely placed when running the application in Windows 10
  • Language name for Slovenia has been changed from Slovenski to Slovenský
• CAA
  • Microphone seat list does not prevent the user from adding the same computer name as a standalone computer and as a terminal server with console numbers
  • Deleting a ‘meeting role’ which is only used in a room setup will cause an exception
  • Will throw exception if a user tries to add entries to the participant list of a meeting if no participants have been defined in the database
  • Deleting a large agenda with more than 480 subjects caused an exception, and deletion failed
  • Deleting a MXCSIGN template that’s in use caused errors when the MXCSIGN tried to reference the no-longer-existing template
  • Adding conference units for the first time to a system with SW6000 applications running caused a wrong seat name to be displayed for the newly-added units
  • When running a meeting with ‘no login’ mode using an agenda and setting subjects active, the meeting report will not display the agenda item changes
  • Equipment list does not update microphone status on meeting stop. A microphone in request will be removed from request list when the meeting is stopped, but this is not updated in the CAA | Setup | Equipment |Conference units window
  • Using CAA | Setup | Equipment | Interpreter consoles sort desks by clicking on desk number and trying to replace a unit with replace functionality an Exception is seen
  • Using CAA | Setup | Equipment | Interpreter consoles window and changing sort order by clicking on column header for serial#/booth#/desk# while updating settings for an interpreter set can cause an exception
  • Agenda details for no subject may appear multiple times in report if user repeatedly sets agenda item active/not active
  • Importing meeting participants from XML can cause a random group to be added to some participants, even though groups are not defined in the import
• CUI
  • Webservice - result node is missing in the individual voting result event
  • Webservice - A participant logout event for a participant without an import id creates a webservice call with an <import_id> node with value -1
  • Cannot discover new MXCSIGNs if standard templates have been deleted in the database
  • Cannot connect to CCU using Bonjour when using a hostname with a trailing dot
  • Webservice - Seat names are not correctly inserted in a webservice speaker change call if no participant is logged in to the seat
  • Participant names are always sent to the CCU using default language regardless of what language is specified for the ‘Units with graphical user interface’
  • Pausing a meeting with a request list having 2 or more participants in the request list cause an internal error, visible in error messages
• Database
  • Not able to install database using ‘Remove All’ button during installation
  • Fix for updating the ‘Participant list history’
• Installer
  • Installation on Windows Server 2016. MXMQ services do not automatically install
  • Installation on Windows Server 2016. MSMQ services required by SW6000 were not enabled by the install script
• Backup tool
  • Restoring a database using the backup tool and using SQL authentication fails. Note it succeeds when using Windows credentials

Known Issues

• The view of the new templates for the NAMESIGN in ‘CAA | Setup | Configurations | Name sign templates’ is not easily readable as ‘line shift’ between the items is missing

Notes

• UN Name sign are still supported using the templates from version 6.9, however, the word ‘Delegate’ must be changed to ‘Participant’ in the templates
• To operate MXC devices with SW6000 version 6.10, see the following list of minimum software and firmware versions:
  • MXC firmware release 8.6.0