Software & Firmware Archives

Improvements

• Support for the MV88+ digital stereo condenser microphone
• Bug fixes

Known Issues

• A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage in Settings > General > iPhone Storage, and if that doesn’t resolve the issue, doing a factory reset, consisting of backing up your device, restoring to factory settings, and restoring from the backup.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.

Notes

• MV88+ User Guide
• MV88 User Guide
• Frequently asked questions
• This app is compatible with iOS 11.3 or later, but upgrading to iOS 12.1 or newer is strongly recommended.
• Compatible with iPhone, iPad, and iPod touch

Improvements

• Support for the MV88+ digital stereo condenser microphone
• Arabic language support
• Bug fixes

Notes

• User Guide
• MV88+ User Guide
• Compatible with Android Lollipop 5.0 and higher
• NOTE FOR MV88+ USERS: Learn about compatibility with your Android device at www.shure.com/MOTIVcompatibility.

Release notes cover the following models:

• MXC615
• MXC620/620-F
• MXC630/630-F
• MXC640
• MXCIC
• MXCMIU
• MXCSIGN

Important

• This firmware release can be used to update Microflex Complete (MXC), DCS 6000, or DCS 5900 systems using DIS CCU, CU 6105 or CU 6110 Central Units.
• Systems using CU 6000, CU 6005, CU 6010 and CU 6011 Central Units are not supported in this release.
• Firmware Upgrade Utility (FUU) v1660, which is included in the release, is required to update MXC devices. In the FUU, MXC devices will be designated with an "-A" suffix.

New Features

DIS-CCU (6000 Mode), CU 61XX

• Support for Microflex Complete MXC640, MXCIC, MXCMIU, and MXCSIGN.
• Ability to setup up MXCSIGN dual side e-paper information display.

MXC

• Support for configuring DCS LAN Redundant Loop (using MXC-ACC-RIB unit)
• Speak Button Lock

Improvements

• Support for setting GUI language in MXC640
• Updated UI labels to match Microflex Complete Wireless
• FUU_Firmware_Upgrade renamed to MXC_Firmware_Upgrade_Utility

Bug Fixes

• DIS-CCU: Exclusive Functionality does not switch a shared microphone back on when removed.
• No audio from a shared microphone after an un-mute.

Known Issues

• When the system uses SW6000, voting result labels in TCP/IP control strings are shifted.
• During boot up, there may be a spike on analog out.
• MXC640
  • Reply/request list is responding slow with more than 50/50 in their respective lists.
  • Scrolling through an agenda with 100+ items is slow.
  • When an agenda with max. items and with max. words in item name and descriptions is received, the GUI may not be responsive for a period of time.
  • Manually entered voting results are not shown if voting has not yet started.
  • The agenda subject name for a manually entered result may be wrong if the participant has not closed the voting result screen after the last voting session.
  • “Rep on” and “Rep off”' buttons are missing in the UI with chairman left button configured to “Reply.”

Notes

• MXC and DCS 6000 firmware files are packaged together in the same release file.
• To operate MXC devices with release version 8.4.2 with other Shure networked systems, see the following list of minimum software and firmware versions:
  • DCS 6000 8.4.2
  • SW6000 6.7.8
  • Shure NFP Programming App 1.0.3

Important

• This version is used to upgrade from all previous SW6000 versions, however it cannot be used to upgrade systems using CU 6005, CU 6010 or CU 6011 Central Units
• This version is compatible with SW6000 Software License file v1.7 only
• No new SW6000 license is needed if upgrading from SW6000 v6.0.xxx or later versions
• A new SW6000 license is needed if upgrading from SW6000 v5.8.xxx or previous versions

New Features

• Added support for MXC640, MXCMIU, MXCSIGN and MXCIC units
• The option in the CAA voting configuration to select ‘CDA Show whether vote is cast‘ includes an option to select a color/graphic for the indication in the CDA
• Interpreter languages have been aligned with ISO 639-3
• The CAA now gives an error message if started without admin rights
• The maximum number of entries in the Speak and Reply list was changed from 255 to 250

Bug Fixes

CUA

• Setting the current subject from DC6990 selects the wrong subject
• Users are able to Start Voting without being logged into Mandatory Seat
• Attendance value is not counted when attendance is done on CUA
• Users are able to vote from CUA when "Voting on CUA" option is unchecked

CAA

• Fixed an error importing agenda to existing agenda
• Inserting agenda subject before agenda subject voted on fails
• Users are unable to remove the “Mandatory Login Seat” from Voting Configuration
• Users are unable to remove the "Mandatory Login Seat" from Registration Configuration
• Users are unable to insert subjects in other languages that the system default language in the agenda

CDA

• Removed support for the property “UseDefaultColorForVotes” in the CDA Voting Mimic

Known Issue

• Full support for the C-language is not implemented in the CAA and CUA

Notes

• SW6000 and DCS 6000 Compatibility Chart

Improvement

• Changed the version number to 1.6.21 to allow all PSM1000 devices in a configuration to have the same version number.

Notes

• To operate PSM1000 devices version 1.6.21 with other Shure networked systems, see the following list of supported minimum versions:
  • AXT600 2.1.22
  • Axient Digital 1.1.43
  • ULX-D 2.2.24
  • Wireless Workbench 6.12.6
  • Shure Update Utility 2.4.3
  • ShurePlus Channels 1.4.2

Version 1.6.21

Release Date: 12/10/2018

Improvements

• Improved responsiveness of the volume control knob.
• Updated volume curve.
• Resolved audio artifact heard when operating at high volume levels.

Notes

• To operate PSM1000 devices version 1.6.21 with other Shure networked systems, see the following list of supported minimum versions:
  • AXT600 2.1.22
  • Axient Digital 1.1.43
  • ULX-D 2.2.24
  • Wireless Workbench 6.12.6
  • Shure Update Utility 2.4.3
  • ShurePlus Channels 1.4.2

Important

• SBC250/450/850 charging stations updated to version 2.3.4 or higher can’t be downgraded to version 2.2.24 or below.
• ULX-D receivers must be on version 2.2.24 or higher and QLXD4 receivers on version 2.2.11 or higher in order to be used with SBC250 charging stations.
• ULX-D receivers must be on version 2.1.6 or higher and QLXD4 receivers on version 2.1.5 or higher in order to be used with SBC450/850 charging stations.

Improvement

• Resolves compatibility with updated hardware revision.

Known Issue

• SBC250/450/850 devices are not compatible with SystemOn 2.0-3.0.1

Notes

• SBC450/850 User Guide
• To set up ULXD6/8 transmitters to receive firmware updates while docked in SBC250/450/850 Networked Charging Stations, follow these steps:
  1. Place transmitters on a charging station and ensure the charging station is connected to the network.
  2. Launch Shure Update Utility to find firmware updates.
  3. Download updates and select Send Updates.
• To operate SBC250/450/850 version 2.3.6 with other Shure networked systems and software, see the following list of minimum versions:
  • ULX-D ULXD6/8 Transmitters and ULXD4/4D/4Q Receivers 2.3.4
  • QLX-D QLXD4 Receivers 2.2.11
  • Wireless Workbench 6.12.6
  • Shure Update Utility 2.4.3
  • ShurePlus Channels 1.4.2

These release notes cover the following models:

• MXCWAPT Access Point Receiver
• MXCW640 Wireless Conference Unit
• MXCWNCS Networked Charging Station

Bug Fixes

MXCWAPT Web Browser Interface

• If updating from version 1.0.0.X and the browser interface is open, the interface will incorrectly show “Hosted FW update failure” even though the update is actually successful.
• Admin View
  • Devices
    • NFC users can’t be sorted by seat name on the Devices list.
    • When an MXCW640 configured in Ambient Role is powered off, and then de-registered from the Devices list, it remains on the Devices list.
    • If an MXCW640 set as an Ambient role is selected on the Devices list, gain setting can’t be changed.
    • Sorting changes on the Devices list aren’t persistent when changing between views, refreshing the page, or rebooting the MXCWAPT.
    • When multiple MXCW640 units are selected on the Devices list, mic gain settings can’t be changed.
    • When using “Identify” on the Devices tab, the Start and End seat values don’t update when re-selecting “All Seats”.
    • From the Unregistered Devices and Firmware Updates tab, MXCW640 units set as Ambient can’t be identified.
  • Audio
    • If the Group Name field is left blank and then you click on a different group name, the field left blank remains blank rather than reverting back to its previous value.
    • Meeting Controls
    • When “Only admin/chairman can turn off participant microphones” is selected, the “Prevent double-press of Speak button” is still allowed.
    • Interpretations Setup screen does not display the channel number or language abbreviation on the MXCW640.
    • Indication of audio sources available on the Interpretation screen is incorrect if audio channels are already routed.
  • Settings
    • When set to Manual IP configuration and an invalid IP address is entered, an error message is missing.
    • When updating the password for Admin, Chairman, and Display roles and invalid characters are entered in the Password field, an incorrect error message is shown.
    • MXCW640 factory reset button doesn’t work.
    • After region and country are changed, "System configuration" appears while the Access Point reboots but doesn’t change after the Access Point has finished rebooting and the web browser interface needs to be refreshed.
    • "Colombia" is misspelled.
• Chairman view
  • NFC users can’t be sorted by seat name on the Devices list.
  • Requests list can’t be reordered.
  • Searching for NFC participant names doesn’t work.
  • Mute All” is not disabled when logging out or closing the browser interface.

Command Strings

• When an NFC card is inserted, SEAT_NAME is incorrectly reported.

MXCW640

• In rare cases, there may be continuous intermittent audio artifacts on an individual unit that are resolved by restarting the unit.
• Tech menu can’t be accessed when connected to an MXCWAPT Access Point on a different firmware version.
• "Exclusive" button appears twice on screen for the Chairman role.
• When the left button on a Chairman MXCW640 is configured to Exclusive and then "Exclusive" is initiated on the MXCW640, the Exclusive function remains active even if changed to another function.
• "Mute All" doesn’t work and audio is still being passed from conference units.
• "Sign Out" button is not translated to the language set for the unit.
• When the left button function is set to “No Function”, the Speak LED is not shown on both LEDs.

Known Issues

MXCWAPT

• In extremely rare cases, a user may see issues during system SSID changes, where the Access Point or MXCW640 units don’t change as instructed. Restart affected devices and set correct SSID.
• Access Point is not discovered by Shure Web Discovery App when the Audio network IP configuration is set to Manual (Static). Power cycle the Access Point.
• Web Browser Interface
  • Any MXCW640 units selected on the Access Point’s browser firmware page will unexpectedly be updated when Shure Update Utility updates the hosted Access Point firmware.
  • In Chairman view, the "Favorites" pin isn’t persistent.
  • For -B and -W SKUs only: Following a country change, the Wireless tab displays channels as “good” prior to completing a full spectrum scan.
  • In the Audio Output page, error messages are not completely visible as they are overlapping with other UI elements.
  • Web browser interface unexpectedly stops displaying information on the Firmware Update screen.
  • Some UI translations are missing or incorrect.
• Dante
  • During the firmware update process via Shure Update Utility, Dante/AES67 audio is not immediately muted.
  • Emergency audio goes out all Dante/AES67 output channels, including those that do not have audio sources assigned to it.

Command strings

• Unable to communicate with Ambient units with command strings.
• < SET x FLASH ON > command to MXCW640 doesn’t generate a response.

MXCW640

• In rare cases, a MXCW640 unit may appear stuck and only display the Shure logo. Restart the unit.
• When exiting the Tech menu and after an NFC card is inserted, you will incorrectly see the “Reading card” message.

MXCWNCS

• Fall-back IP address may change following a power cycle due to Windows operating systems.

Notes

• User Guide
• To use MXCW version 1.0.3 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.4.3
  • Shure Web Device Discovery 1.2
  • Shure NFC Programming Application 1.0.3

These release notes cover the following models:

• MXCWAPT Access Point Receiver
• MXCW640 Wireless Conference Unit
• MXCWNCS Networked Charging Station

Bug Fixes

MXCWAPT Web Browser Interface

• If updating from version 1.0.0.X and the browser interface is open, the interface will incorrectly show “Hosted FW update failure” even though the update is actually successful.
• Admin View
  • Devices
    • NFC users can’t be sorted by seat name on the Devices list.
    • When an MXCW640 configured in Ambient Role is powered off, and then de-registered from the Devices list, it remains on the Devices list.
    • If an MXCW640 set as an Ambient role is selected on the Devices list, gain setting can’t be changed.
    • Sorting changes on the Devices list aren’t persistent when changing between views, refreshing the page, or rebooting the MXCWAPT.
    • When multiple MXCW640 units are selected on the Devices list, mic gain settings can’t be changed.
    • When using “Identify” on the Devices tab, the Start and End seat values don’t update when re-selecting “All Seats”.
    • From the Unregistered Devices and Firmware Updates tab, MXCW640 units set as Ambient can’t be identified.
  • Audio
    • If the Group Name field is left blank and then you click on a different group name, the field left blank remains blank rather than reverting back to its previous value.
    • Meeting Controls
    • When “Only admin/chairman can turn off participant microphones” is selected, the “Prevent double-press of Speak button” is still allowed.
    • Interpretations Setup screen does not display the channel number or language abbreviation on the MXCW640.
    • Indication of audio sources available on the Interpretation screen is incorrect if audio channels are already routed.
  • Settings
    • When set to Manual IP configuration and an invalid IP address is entered, an error message is missing.
    • When updating the password for Admin, Chairman, and Display roles and invalid characters are entered in the Password field, an incorrect error message is shown.
    • MXCW640 factory reset button doesn’t work.
    • After region and country are changed, "System configuration" appears while the Access Point reboots but doesn’t change after the Access Point has finished rebooting and the web browser interface needs to be refreshed.
    • "Colombia" is misspelled.
• Chairman view
  • NFC users can’t be sorted by seat name on the Devices list.
  • Requests list can’t be reordered.
  • Searching for NFC participant names doesn’t work.
  • Mute All” is not disabled when logging out or closing the browser interface.

Command Strings

• When an NFC card is inserted, SEAT_NAME is incorrectly reported.

MXCW640

• In rare cases, there may be continuous intermittent audio artifacts on an individual unit that are resolved by restarting the unit.
• Tech menu can’t be accessed when connected to an MXCWAPT Access Point on a different firmware version.
• "Exclusive" button appears twice on screen for the Chairman role.
• When the left button on a Chairman MXCW640 is configured to Exclusive and then "Exclusive" is initiated on the MXCW640, the Exclusive function remains active even if changed to another function.
• "Mute All" doesn’t work and audio is still being passed from conference units.
• "Sign Out" button is not translated to the language set for the unit.
• When the left button function is set to “No Function”, the Speak LED is not shown on both LEDs.

Known Issues

MXCWAPT

• In extremely rare cases, a user may see issues during system SSID changes, where the Access Point or MXCW640 units don’t change as instructed. Restart affected devices and set correct SSID.
• Access Point is not discovered by Shure Web Discovery App when the Audio network IP configuration is set to Manual (Static). Power cycle the Access Point.
• Web Browser Interface
  • Any MXCW640 units selected on the Access Point’s browser firmware page will unexpectedly be updated when Shure Update Utility updates the hosted Access Point firmware.
  • In Chairman view, the "Favorites" pin isn’t persistent.
  • For -B and -W SKUs only: Following a country change, the Wireless tab displays channels as “good” prior to completing a full spectrum scan.
  • In the Audio Output page, error messages are not completely visible as they are overlapping with other UI elements.
  • Web browser interface unexpectedly stops displaying information on the Firmware Update screen.
  • Some UI translations are missing or incorrect.
• Dante
  • During the firmware update process via Shure Update Utility, Dante/AES67 audio is not immediately muted.
  • Emergency audio goes out all Dante/AES67 output channels, including those that do not have audio sources assigned to it.

Command strings

• Unable to communicate with Ambient units with command strings.
• < SET x FLASH ON > command to MXCW640 doesn’t generate a response.

MXCW640

• In rare cases, a MXCW640 unit may appear stuck and only display the Shure logo. Restart the unit.
• When exiting the Tech menu and after an NFC card is inserted, you will incorrectly see the “Reading card” message.

MXCWNCS

• Fall-back IP address may change following a power cycle due to Windows operating systems.

Notes

• User Guide
• To use MXCW version 1.0.3 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.4.3
  • Shure Web Device Discovery 1.2
  • Shure NFC Programming Application 1.0.3

These release notes cover the following models:

• MXCWAPT Access Point Receiver
• MXCW640 Wireless Conference Unit
• MXCWNCS Networked Charging Station

Bug Fixes

MXCWAPT Web Browser Interface

• If updating from version 1.0.0.X and the browser interface is open, the interface will incorrectly show “Hosted FW update failure” even though the update is actually successful.
• Admin View
  • Devices
    • NFC users can’t be sorted by seat name on the Devices list.
    • When an MXCW640 configured in Ambient Role is powered off, and then de-registered from the Devices list, it remains on the Devices list.
    • If an MXCW640 set as an Ambient role is selected on the Devices list, gain setting can’t be changed.
    • Sorting changes on the Devices list aren’t persistent when changing between views, refreshing the page, or rebooting the MXCWAPT.
    • When multiple MXCW640 units are selected on the Devices list, mic gain settings can’t be changed.
    • When using “Identify” on the Devices tab, the Start and End seat values don’t update when re-selecting “All Seats”.
    • From the Unregistered Devices and Firmware Updates tab, MXCW640 units set as Ambient can’t be identified.
  • Audio
    • If the Group Name field is left blank and then you click on a different group name, the field left blank remains blank rather than reverting back to its previous value.
    • Meeting Controls
    • When “Only admin/chairman can turn off participant microphones” is selected, the “Prevent double-press of Speak button” is still allowed.
    • Interpretations Setup screen does not display the channel number or language abbreviation on the MXCW640.
    • Indication of audio sources available on the Interpretation screen is incorrect if audio channels are already routed.
  • Settings
    • When set to Manual IP configuration and an invalid IP address is entered, an error message is missing.
    • When updating the password for Admin, Chairman, and Display roles and invalid characters are entered in the Password field, an incorrect error message is shown.
    • MXCW640 factory reset button doesn’t work.
    • After region and country are changed, "System configuration" appears while the Access Point reboots but doesn’t change after the Access Point has finished rebooting and the web browser interface needs to be refreshed.
    • "Colombia" is misspelled.
• Chairman view
  • NFC users can’t be sorted by seat name on the Devices list.
  • Requests list can’t be reordered.
  • Searching for NFC participant names doesn’t work.
  • Mute All” is not disabled when logging out or closing the browser interface.

Command Strings

• When an NFC card is inserted, SEAT_NAME is incorrectly reported.

MXCW640

• In rare cases, there may be continuous intermittent audio artifacts on an individual unit that are resolved by restarting the unit.
• Tech menu can’t be accessed when connected to an MXCWAPT Access Point on a different firmware version.
• "Exclusive" button appears twice on screen for the Chairman role.
• When the left button on a Chairman MXCW640 is configured to Exclusive and then "Exclusive" is initiated on the MXCW640, the Exclusive function remains active even if changed to another function.
• "Mute All" doesn’t work and audio is still being passed from conference units.
• "Sign Out" button is not translated to the language set for the unit.
• When the left button function is set to “No Function”, the Speak LED is not shown on both LEDs.

Known Issues

MXCWAPT

• In extremely rare cases, a user may see issues during system SSID changes, where the Access Point or MXCW640 units don’t change as instructed. Restart affected devices and set correct SSID.
• Access Point is not discovered by Shure Web Discovery App when the Audio network IP configuration is set to Manual (Static). Power cycle the Access Point.
• Web Browser Interface
  • Any MXCW640 units selected on the Access Point’s browser firmware page will unexpectedly be updated when Shure Update Utility updates the hosted Access Point firmware.
  • In Chairman view, the "Favorites" pin isn’t persistent.
  • For -B and -W SKUs only: Following a country change, the Wireless tab displays channels as “good” prior to completing a full spectrum scan.
  • In the Audio Output page, error messages are not completely visible as they are overlapping with other UI elements.
  • Web browser interface unexpectedly stops displaying information on the Firmware Update screen.
  • Some UI translations are missing or incorrect.
• Dante
  • During the firmware update process via Shure Update Utility, Dante/AES67 audio is not immediately muted.
  • Emergency audio goes out all Dante/AES67 output channels, including those that do not have audio sources assigned to it.

Command strings

• Unable to communicate with Ambient units with command strings.
• < SET x FLASH ON > command to MXCW640 doesn’t generate a response.

MXCW640

• In rare cases, a MXCW640 unit may appear stuck and only display the Shure logo. Restart the unit.
• When exiting the Tech menu and after an NFC card is inserted, you will incorrectly see the “Reading card” message.

MXCWNCS

• Fall-back IP address may change following a power cycle due to Windows operating systems.

Notes

• User Guide
• To use MXCW version 1.0.3 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.4.3
  • Shure Web Device Discovery 1.2
  • Shure NFC Programming Application 1.0.3