Software & Firmware Archives

Improvements

• Bug fixes

Improvements

• Bug fixes

New Features/Improvements

• Individual Voting
  • Voting results for the individual participants in a non-secret vote are shown in the Chairman GUI, Display GUI, and through TPCI. (Note: see Secret Vote known issue below)
  • When the vote is completed, the results for a non-secret vote may be exported as a CSV or PDF file, organized by chronological (in the order the votes were cast), alphabetical (based on participant first name), or vote value group (e.g. YES votes listed together, etc.)
  • Individual Delegates may be excluded from participating in a vote by the Chairman through the Chairman GUI.  Excluded participants are also indicated on Exported voting reports.
• Additional countries added to system country list
  • Morocco & Egypt have been added to country list, allowing the MXCW system to legally and properly operate respectively in those countries.
• Additional Languages
  • Catalan and Basque languages added
  • Polish is available in the MXCWAPT only, not the MXCW640
• Dante Input Gain
  • Dante Input gain structure corrected to improve mixing external audio sources to system audio via Dante inputs.
• Device List in GUI updated
  • To more easily view devices that are online, offline, and connected when operating larger systems, separate selectable lists have been created.

Known Issues

MXCWAPT

• MXCWAPT FW update with SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
• In rare cases during repetitive restart stress testing, DANTE may not start up after APT reboot.  Resolve by power cycling APT.
• In rare cases during repetitive stress testing of changing IP mode from auto to static and back, APT may fail to reconnect all WDU’s.

MXCWAPT Component GUI

• When using 2, 3, or 5 buttons Secret Vote, the Chairman GUI will incorrectly show the individual voting results after the vote has stopped.  The exported results will also incorrectly show the individual voting results.
• When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Discovery Application short cut. Opening APT CGUI via IP address works as designed.
• APT help topics are not translated in Thai, Turkish, Lithuanian, Polish, Catalan and Basque languages.
• When performing Identify on a range, if that identify includes only the second side of a Dual Delegate unit, the unit does not light up. If the range includes the first side or both, the unit operates as expected.

MXCW640

• MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
• In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.
• Some MXCW640 text is cut off for some languages.
• MXCW640 loudspeakers do not unmute when Ambient Mode is enabled but no Ambient Units are registered.  Resolve by disabling Ambient Mode when no Ambient units are planned to be used.
• If a unit is set as a Remote Caller and the number of microphone slots reserved for active speakers is set to 8 in the component GUI, the Remote Caller unit does not display an error message.
• If a unit is set as a Remote Caller selecting an interpretation channel does not have any effect in the audio being routed to the remote caller, only floor is routed to the remote caller.

TPCI

• Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
• Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
• Rare TPCI errors reporting a single MXCW640’s when transitioning roles from Ambient. Resolved by restarting unit.

SOFTWARE

• Shure Discovery Application missing MXCWAPT AES67 indication.

MXCWNCS

• The MXCWNCS does not have support for Catalan, Polish and Basque

Notes

• User Guide
• To use MXCW version 4.0.9 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.4.8
  • Shure Web Device Discovery 1.2.9
  • Shure NFC Programming Application 1.0.3

New Features/Improvements

• Individual Voting
  • Voting results for the individual participants in a non-secret vote are shown in the Chairman GUI, Display GUI, and through TPCI. (Note: see Secret Vote known issue below)
  • When the vote is completed, the results for a non-secret vote may be exported as a CSV or PDF file, organized by chronological (in the order the votes were cast), alphabetical (based on participant first name), or vote value group (e.g. YES votes listed together, etc.)
  • Individual Delegates may be excluded from participating in a vote by the Chairman through the Chairman GUI.  Excluded participants are also indicated on Exported voting reports.
• Additional countries added to system country list
  • Morocco & Egypt have been added to country list, allowing the MXCW system to legally and properly operate respectively in those countries.
• Additional Languages
  • Catalan and Basque languages added
  • Polish is available in the MXCWAPT only, not the MXCW640
• Dante Input Gain
  • Dante Input gain structure corrected to improve mixing external audio sources to system audio via Dante inputs.
• Device List in GUI updated
  • To more easily view devices that are online, offline, and connected when operating larger systems, separate selectable lists have been created.

Known Issues

MXCWAPT

• MXCWAPT FW update with SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
• In rare cases during repetitive restart stress testing, DANTE may not start up after APT reboot.  Resolve by power cycling APT.
• In rare cases during repetitive stress testing of changing IP mode from auto to static and back, APT may fail to reconnect all WDU’s.

MXCWAPT Component GUI

• When using 2, 3, or 5 buttons Secret Vote, the Chairman GUI will incorrectly show the individual voting results after the vote has stopped.  The exported results will also incorrectly show the individual voting results.
• When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Discovery Application short cut. Opening APT CGUI via IP address works as designed.
• APT help topics are not translated in Thai, Turkish, Lithuanian, Polish, Catalan and Basque languages.
• When performing Identify on a range, if that identify includes only the second side of a Dual Delegate unit, the unit does not light up. If the range includes the first side or both, the unit operates as expected.

MXCW640

• MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
• In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.
• Some MXCW640 text is cut off for some languages.
• MXCW640 loudspeakers do not unmute when Ambient Mode is enabled but no Ambient Units are registered.  Resolve by disabling Ambient Mode when no Ambient units are planned to be used.
• If a unit is set as a Remote Caller and the number of microphone slots reserved for active speakers is set to 8 in the component GUI, the Remote Caller unit does not display an error message.
• If a unit is set as a Remote Caller selecting an interpretation channel does not have any effect in the audio being routed to the remote caller, only floor is routed to the remote caller.

TPCI

• Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
• Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
• Rare TPCI errors reporting a single MXCW640’s when transitioning roles from Ambient. Resolved by restarting unit.

SOFTWARE

• Shure Discovery Application missing MXCWAPT AES67 indication.

MXCWNCS

• The MXCWNCS does not have support for Catalan, Polish and Basque

Notes

• User Guide
• To use MXCW version 4.0.9 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.4.8
  • Shure Web Device Discovery 1.2.9
  • Shure NFC Programming Application 1.0.3

Bug Fix

• Fixed a bug that caused firmware updates to crash for some customers when the phone language is set to Italian

Notes

• User Guide
• Compatible with Android 8.0 and higher. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback)

Initial Release

Notes

• User Guide
• Command Strings
• To operate MXA710 version 1.0.5 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
• To operate MXA710 version 1.0.5 with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
  • Shure Designer 4.2
  • IntelliMix® Room 2.0
  • MXA-MUTE 1.0.8
  • MXN5-C 1.0.6
  • MXA910 4.2.18
  • ANI22 4.2.18
  • ANI4IN 4.2.18
  • ANI4OUT 4.2.18
  • ANIUSB-MATRIX 4.2.19
  • MXA310 4.2.18
  • Microflex Wireless 8.0.3
  • P300 IntelliMix® Audio Conferencing Processor 4.2.4
  • ULXD4D/4Q 2.4.9
  • SCM820 1.3.3
  • Shure Update Utility 2.4.8
  • Shure Web Device Discovery 1.2.9

Initial Release

Known Issues

• Factory reset occasionally fails to reset Dante settings and/or fully disable encryption. Solution:Reboot the device if unable to route audio after factory reset.
• If enrolling, unenrolling, or changing Dante Domain settings and selecting “Clear Config,” the device may mute its audio output indefinitely.  Solution: Reboot the device following this operation to avoid possible adverse behavior.”

Notes

• User Guide
• Command Strings
• To operate MXN5-C version 1.0.6 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
• To operate MXN5-C version 1.0.6 with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
  • Shure Designer 4.2
  • IntelliMix® Room 2.0
  • ANI22 4.2.18
  • ANI4IN 4.2.18
  • ANI4OUT 4.2.18
  • ANIUSB-MATRIX 4.2.19
  • MXA310 4.2.18
  • MXA910 4.2.18
  • MXA710 1.0.5
  • Microflex Wireless 8.0.3
  • P300 IntelliMix® Audio Conferencing Processor 4.2.4
  • ULXD4D/4Q 2.4.9
  • SCM820 1.3.3
  • Shure Update Utility 2.4.8
  • Shure Web Device Discovery 1.2.9

Initial Release

Notes

• User Guide
• Command Strings
• To operate MXA710 version 1.0.5 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
• To operate MXA710 version 1.0.5 with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
  • Shure Designer 4.2
  • IntelliMix® Room 2.0
  • MXA-MUTE 1.0.8
  • MXN5-C 1.0.6
  • MXA910 4.2.18
  • ANI22 4.2.18
  • ANI4IN 4.2.18
  • ANI4OUT 4.2.18
  • ANIUSB-MATRIX 4.2.19
  • MXA310 4.2.18
  • Microflex Wireless 8.0.3
  • P300 IntelliMix® Audio Conferencing Processor 4.2.4
  • ULXD4D/4Q 2.4.9
  • SCM820 1.3.3
  • Shure Update Utility 2.4.8
  • Shure Web Device Discovery 1.2.9

Initial Release

Known Issues

• When using command string SET LED_COLOR_MUTED or SET LED_COLOR_UNMUTED, the response may be incorrect. Use Shure Designer software to set mute and unmute color.

Notes

• User Guide
• Command Strings
• To operate MXA-MUTE version 1.0.8 with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
  • Shure Designer 4.2
  • IntelliMix® Room 2.0
  • ANIUSB-MATRIX 4.2.19
  • MXA310 4.2.18
  • MXA910 4.2.18
  • MXA710 1.0.5
  • MXN5-C 1.0.6
  • P300 IntelliMix® Audio Conferencing Processor 4.2.4
  • Shure Update Utility 2.4.8
  • Shure Web Device Discovery 1.2.9

New Features

• Software update improvements that allow the user to check for updates to IntelliMix Room software directly from the IntelliMix Room Tray Application
• Acoustic Echo Cancellation (AEC) improvements that allow for the use of reinforcement systems with longer latencies, without causing AEC problems or audio artifacts
• Addition of a “report a problem” button within the IntelliMix Room Tray Application that allows users to easily send diagnostic logs to Shure if needed
• Support for the MXA710 linear array, MXN5-C Networked Loudspeaker, and MXA MUTE Network Button
• Addition of some licensing command string properties
• Support for Windows 10 version 2004 (Build 19041)
• Addition of a licensing network interface (NIC) selection option during the installation process

Bug Fixes

• PC I/O “None” selection was added to Designer Software as a configuration option for IntelliMix Room PC Input and Output
• Resolved issues with the installation of the Virtual Audio Driver
• Resolved issues where the IntelliMix Room Tray Application would not automatically run
• Resolved an issue where changing the channel count of an installation did not reset the Dante output channel names
• Resolved a Shure Audio Encryption issue where channels without established Dante audio routes displayed a "key error"
• Improved localization of the IntelliMix Room Tray Application
• Resolved an issue around changing the channel count of an activated IntelliMix Room instance.

Known Issues

• The use of packet scanning security software may cause audio performance issues with IntelliMix Room.
• Presets saved in IntelliMix V2.0 cannot be utilized with IntelliMix Room V1.0.
• In order to transition from a trial license to a paid license before trial expiration, the IntelliMix Room endpoint must be deactivated and reactivated. Otherwise, the entire trial license term will be used before utilizing the paid license.
• When using Dante Domain Manager (DDM) and the permissions configuration for the devicefor the device is set to “prevent”are set to read only or the DDM server is offline, you can still upgrade IntelliMix Room.
• Changing the System Name of the host computer after installation of IntelliMix Room also changes the Dante Device name, as seen in Dante Controller. The Shure device name stays the same. This does not affect device performance and can be ignored.
• Discovery of IntelliMix Room within Designer software can take up to 5 minutes if IntelliMix Room is restarted without internet access.
• Ensure that the system/device name of the computer running IntelliMix Room is unique and abides by Microsoft’s recommendation of 15 characters or less. IntelliMix Room relies on this unique name for proper Shure and Dante network operation.
• It’s been seen that IntelliMix Room can utilize more resources on specific computer models (Dell XPS Laptops)
• Certain Bluetooth devices may not persist in the PC Input/Output device dropdown selection after a restart of the computer. Audio will still pass.
• When using IntelliMix Room, Designer may show a red dot and invalid software version for that device after installation. Close and re-open Designer or reboot the machine running IntelliMix Room to fix the issue

Notes

• User Guide
• Installation and Deployment Guide
• Quick Start Guide
• IMX Room 2.0 is compatible with the following software and firmware versions:
  • Designer 4.2
  • MXA910 4.2.18
  • MXA310 4.2.18
  • MXA710 1.0.5
  • MXA MUTE 1.0.8
  • P300 4.2.4
  • ANIUSB-MATRIX 4.2.19
  • ANI22 4.2.18
  • ANI4IN 4.2.18
  • ANI4OUT 4.2.18
  • Microflex Wireless 8.0.3