Software & Firmware Archives

New Features

• Sort and search user recordings

Improvements

• Bug fixes

Notes

• User Guide
• MV7 User Guide
• MV88+ User Guide
• Frequently Asked Questions
• Compatible with Android 8.0 and higher.
• NOTE FOR MV88+ USERS: Learn about compatibility with your Android device at www.shure.com/MOTIVcompatibility.

Improvements

• Bug fixes

Known Issues

• A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.
• When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• MV7 User Guide
• MV88+ User Guide
• MV88 User Guide
• Frequently Asked Questions
• This app is compatible with iOS 13.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (About > Feedback)
• Compatible with iPhone, iPad, iPod touch, and Apple Watch

Release notes cover the following models:

• MXC605/605-F
• MXC615
• MXC620/620-F
• MXC630/630-F
• MXC640
• MXCIC
• MXCMIU
• MXCSIGN
• DIS-CCU
• AO6004
• DC5900F
• DC5980P
• DCS6000 legacy conference and interpreter units

Important

• This firmware release can be used to update Microflex Complete (MXC) or DCS 6000 systems using DIS-CCU Central Unit and to update DC5900F and DC5980P to register and work in an MXC system.
• Systems using CU 5905, CU 6000, CU 6005, CU 6010, CU 6011, CU 6105, or CU 6110 Central Units are not supported in this release.
• The Firmware Update Utility (FUU) included in this release, is required to be used making the update.

New Features

• This is a hotfix and does not include any new features. Please refer to ‘Release Note 9.2.0’ for a list of new features in FW 9.2.

Bug Fixes

• MXC620/620-F, MXC630/630-F, MXC640
  • A bug is corrected, where the NFC card, art. no. ‘MXCNFCCard-10PK’, did not work in the units.
• MXCIC
  • A bug is corrected, where units randomly did not respond to system changes (language channels etc.) and where the microphone list was not shown.

Known Issues

• For a list of known issues please refer to ‘Release Note 9.2.0’ for a list of new features in FW 9.2.

Notes

• MXC and DCS 6000 firmware files are packaged together in the same release file.
• To operate MXC devices with FW release 9.2 with other Shure networked systems, see the following list of minimum software and firmware versions:
  • SW6000 v9.2 or v9.3
  • Shure NFC Programming App 1.0.3

Release notes cover the following models:

• MXC605/605-F
• MXC615
• MXC620/620-F
• MXC630/630-F
• MXC640
• MXCIC
• MXCMIU
• MXCSIGN
• DIS-CCU
• AO6004
• DC5900F
• DC5980P
• DCS6000 legacy conference and interpreter units

Important

• This firmware release can be used to update Microflex Complete (MXC) or DCS 6000 systems using DIS-CCU Central Unit and to update DC5900F and DC5980P to register and work in an MXC system.
• Systems using CU 5905, CU 6000, CU 6005, CU 6010, CU 6011, CU 6105, or CU 6110 Central Units are not supported in this release.
• The Firmware Update Utility (FUU) included in this release, is required to be used making the update.

New Features

• This is a hotfix and does not include any new features. Please refer to ‘Release Note 9.2.0’ for a list of new features in FW 9.2.

Bug Fixes

• MXC620/620-F, MXC630/630-F, MXC640
  • A bug is corrected, where the NFC card, art. no. ‘MXCNFCCard-10PK’, did not work in the units.
• MXCIC
  • A bug is corrected, where units randomly did not respond to system changes (language channels etc.) and where the microphone list was not shown.

Known Issues

• For a list of known issues please refer to ‘Release Note 9.2.0’ for a list of new features in FW 9.2.

Notes

• MXC and DCS 6000 firmware files are packaged together in the same release file.
• To operate MXC devices with FW release 9.2 with other Shure networked systems, see the following list of minimum software and firmware versions:
  • SW6000 v9.2 or v9.3
  • Shure NFC Programming App 1.0.3

Release notes cover the following models:

• SW6000

Important

• This software version is used for new SW6000 installations or to update all previous SW6000 installed versions using DIS-CCU Central Unit (CU 6005, CU 6010, CU 6011, CU 6105, CU 6110 and CU 5905 are not supported)
• This version is compatible with SW6000 Software License file v1.7 only
• No new SW6000 license is needed if updating from SW6000 v6.0.xxx or later versions
• A new SW6000 license is needed if updating from SW6000 v5.8.xxx or previous versions

Bug Fixes

• CUA
  • If a participant is logged into a meeting using a secondary language (not the meeting default), the participant will see entries in the speak list using ‘show name’ as defined for the system language.
  • Selecting an outgoing language for any interpreter desk in the Interpretation screen brings 'Object reference’ error.
  • Selecting an MIU used as interpreter and changing the outgoing language results in object reference error.
  • When a user is logged in to the CUA in a meeting with mode Automatic login on preferred seat, the user cannot successfully log out from the CUA.
  • Using Manual speech time, starting time with one open microphone will correctly display time next to microphone entry on Microphone control speakers list. But switching on a second microphone, time is not displayed next to this microphone.
• CAA
  • Under specific conditions, it’s possible that a meeting or voting report with list of chairmen may list a chairman that was not present during the meeting.
  • Importing the same users twice in the CAA User Table causes an object reference exception.
  • Importing multiple users in the CAA User table (not previously exported) causes the imported users to get import id 0.
  • Generating custom voting report #1444 causes a comObj exception.

Known Issues

• MXC640 shows 0:00 when a chairperson with no speech time limitation is turned off
• The time indication in the speech time sub panel in the CUA disappears when a chairperson with no time limitation is turned on

Notes

• To operate MXC devices with SW6000 version 9.3, see the following list of minimum software and firmware versions:
  • MXC firmware release 9.2 or later

Improvements

• Added more security features related to mobile apps
• Fixed bugs related to default Organization passwords
• Updated factory reset
• Updated SIP/phone number formatting

Improvements

• Added more security features related to mobile apps
• Fixed bugs related to default Organization passwords
• Updated factory reset
• Updated SIP/phone number formatting 

Improvements

• Added more security features related to mobile apps
• Fixed bugs related to default Organization passwords
• Updated factory reset
• Updated SIP/phone number formatting

Improvements

• Enhanced audio processing for Ceiling device
• Revised the Stem Upgrader to support Shure serial numbers

Improvements

• Bug fixes

Known Issues

• The FPS and resolution combinations available for selection will vary based on the user’s phone.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.

Notes

• MOTIV Video User Guide
• MV88+ Video User Guide
• MV88 User Guide
• Frequently Asked Questions
• This app is compatible with iOS 13.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (About > Feedback)
• Compatible with iPhone and Apple Watch – iPad and iPod Touch are not supported