Software & Firmware Archives

These release notes cover the following models:

• MXWNCS2/4/8 Networked Chargers
• MXWANI4/8 Audio Network Interfaces
• MXWAPT2/4/8 Access Point Transceivers
• MXW1/2/6/8 Wireless Microphones

Bug Fixes

• When an interfering DECT device is transmitting nearby an MXW Access Point, the Access point may occasionally drop the connection to microphones 1-4. To recover mic connectivity, reset the Access Point.
  • Examples of interfering DECT devices are other MXW Access Points that are not on the same subnet as the affected Access point; however, in many cases, the interfering DECT devices are wireless headsets for wired desk telephones.
• MXW microphones intermittently drop off the Monitor status screen and their LED turns from green to flashing red for 10 to 30 seconds before recovering back to green, and then recovering their status activity on the Monitor screen. This may occur in environments with large reflective surfaces, such as windows, large LED monitors, and auditoriums with high walls and ceilings. These environments introduce RF reflections that interfere with the heartbeat signal from an MXW Access Point to a microphone. Microphones overcompensate for the interference and lose connectivity with the Access Point, restarting the scan process (seen as a red blinking LED) to find a valid Access Point signal.

Known Issue

• SystemOn 3.0.1 is compatible with MXW 6.0.3, but will incorrectly warn “Check system requirements, your current firmware version may not be confirmed compatible.”

Notes

• To operate MXW version 6.0.3 with other Shure networked systems, see the following list of minimum software and firmware versions:
  • SCM820 1.3.3
  • Shure Web Device Discovery 1.2
  • Shure Update Utility 2.4.3
  • SystemOn 3.0.1

These release notes cover the following models:

• MXWNCS2/4/8 Networked Chargers
• MXWANI4/8 Audio Network Interfaces
• MXWAPT2/4/8 Access Point Transceivers
• MXW1/2/6/8 Wireless Microphones

Bug Fixes

• When an interfering DECT device is transmitting nearby an MXW Access Point, the Access point may occasionally drop the connection to microphones 1-4. To recover mic connectivity, reset the Access Point.
  • Examples of interfering DECT devices are other MXW Access Points that are not on the same subnet as the affected Access point; however, in many cases, the interfering DECT devices are wireless headsets for wired desk telephones.
• MXW microphones intermittently drop off the Monitor status screen and their LED turns from green to flashing red for 10 to 30 seconds before recovering back to green, and then recovering their status activity on the Monitor screen. This may occur in environments with large reflective surfaces, such as windows, large LED monitors, and auditoriums with high walls and ceilings. These environments introduce RF reflections that interfere with the heartbeat signal from an MXW Access Point to a microphone. Microphones overcompensate for the interference and lose connectivity with the Access Point, restarting the scan process (seen as a red blinking LED) to find a valid Access Point signal.

Known Issue

• SystemOn 3.0.1 is compatible with MXW 6.0.3, but will incorrectly warn “Check system requirements, your current firmware version may not be confirmed compatible.”

Notes

• To operate MXW version 6.0.3 with other Shure networked systems, see the following list of minimum software and firmware versions:
  • SCM820 1.3.3
  • Shure Web Device Discovery 1.2
  • Shure Update Utility 2.4.3
  • SystemOn 3.0.1

Initial Release

Notes

• Designed to work with ACOS3 dual-interface and contactless cards, including Shure “MXCDualCard-10PK”
• Designed to work with the ACR1252U USB NFC reader/writer from Advanced Card Systems Ltd. (requires driver version 4.2.8.0 or above)
• Compatible with 64-bit Windows 7 and 10 installations

Improvements

• Changed the version number to 1.6.19 to allow all PSM1000 devices in a configuration to have the same version number
• Bug fixes

Notes

• To operate PSM1000 devices version 1.6.19 with other Shure networked systems, see the following list of supported minimum versions:
  • AXT600 2.1.22
  • Axient Digital 1.1.43
  • ULX-D 2.2.24
  • Wireless Workbench 6.12.5
  • Shure Update Utility 2.4.3
  • ShurePlus Channels 1.4.2

New Feature

• Support for P10R+

Notes

• To operate PSM1000 devices version 1.6.19 with other Shure networked systems, see the following list of supported minimum versions:
  • AXT600 2.1.22
  • Axient Digital 1.1.43
  • ULX-D 2.2.24
  • Wireless Workbench 6.12.5
  • Shure Update Utility 2.4.3
  • ShurePlus Channels 1.4.2

IMPORTANT

To update Shure Update Utility version 2.4 or earlier to version 2.4.3, download and re-install from www.shure.com/SUU or through Help > Check for Shure Update Utility updates.

IMPROVEMENTS

• Support for the following products
  • MXCWAPT Access Point Receiver
  • MXCW640 Wireless Conference Unit
  • MXCWNCS Networked Charging Station
  • SBC220 2-Bay Networked Charging Station
  • SBC240 2-Bay Networked Charging Station
  • P10R+ Bodypack Receiver
• Bug fixes

KNOWN ISSUES

• PSM1000 devices with firmware version 1.1.0 or earlier must use Shure Update Utility version 2.4.1 or older.
  • Version 2.4.1
    • 32-bit Windows 7, 8, 10
    • 64-bit Windows 7, 8, 10
    • 64-bit Mac OS X 10.10-10.12
  • Previous Versions
• Selecting "Help" > "Check for Shure Update Utility updates" will open Shure.com, which offers the latest version of Shure Update Utility to download. Shure Update Utility version 2.4.2 or greater will not automatically detect new versions.
• 32-bit Windows:
  • To update Shure Update Utility version 2.2.2 or earlier on a 32-bit Windows system, download version 2.4.2 or greater for 32-bit systems to re-install the software. Older versions of Shure Update Utility will not detect new updates of Shure Update Utility that support 32-bit systems.
  • Shure Update Utility version 2.4.3 for 32-bit systems is compatible with Wireless Workbench 6 version 6.12.1 and earlier.
• Attempts to download ULXD6/8 transmitter firmware to a ULX-D or QLX-D receiver that is not at the minimum firmware version, shown below, will fail. To update firmware for ULXD6/8 transmitters with ULX-D or QLX-D receivers:
  • Update receivers to the following minimum versions:
    • ULXD4, ULXD4D, ULXD4Q Receivers 2.1.16
    • QLXD4 Receivers 2.1.5
  • Using Shure Update Utility, download ULXD6/8 transmitter firmware to the receivers.
  • Using the FW Update menu on a receiver, update transmitters
• Microflex Wireless devices running version 1.X firmware must first be updated to version 2.0.5 before being updated to version 3.X or later.
• USB-C MacBook Pro laptops with the Touch Bar running macOS High Sierra will fail to discover GLX-D devices. We are currently investigating this issue.

NOTES

• Shure Update Utility is supported on the following operating systems:
  • Windows 7, 8 and 10
  • Mac OS X El Capitan (10.11), Sierra (10.12), and High Sierra (10.13)
• Installing Shure Update Utility on Windows will also prompt the installation of a USB driver, which must be installed to support updating USB devices, such as GLX-D.
• USB 2.0 Devices
  • KSE1500, SHA900, and GLX-D must be updated one-at-a-time.
  • USB hubs are not recommended when updating USB 2.0 connected devices. Always connect these devices directly to a USB on the computer running Shure Update Utility.
• Shure Update Utility 2.4.2 or greater for 64-bit systems is compatible with Wireless Workbench 6.12.2 or later.
• Shure Update Utility 2.4.2 or greater for 32-bit systems is compatible with Wireless Workbench 6.12 or earlier.

Improvements

• Support for Axient Digital frequency bands
  • 470 MHz – 608 MHz (G57)
  • 470 MHz – 608 MHz and 614 – 616 MHz (G57+)

Notes

• User Guide
• To operate Axient 2.1.22 devices with other Shure systems and software, see the following list of minimum versions:
  • Axient Digital 1.1.43
  • UR4 UHF-R receiver 1.171
  • UR3 Plug-on Transmitter 1.0.0.16
  • UR5 Portable Diversity Receiver 1.0.0.13
  • ULX-D ULXD4X Receivers 2.2.24
  • QLX-D QLXD4 Receiver 2.2.11
  • PSM1000 P10T Transmitter 1.6.19
  • SBRC Shure Battery Rack Charger 1.1.X
  • Shure Update Utility 2.4.2
  • ShurePlus Channels 1.4.2
  • Wireless Workbench 6.12.5

Improvements

• Support for Axient® Digital with ADX Series Transmitters
• Bug fixes
• Added User Guide (About > User Guide)

Notes

• Monitors and controls Axient® Digital, Axient®, UHF-R®, ULX-D® Digital and QLX-D® Digital, and PSM®1000 wireless systems
• Compatible with iPhone, iPad, and iPod touch running iOS 10 – 11
• An 802.11n or 802.11ac wireless router is recommended
• For best results update the Shure wireless system’s firmware using the Shure Update Utility.
• ShurePlus Channels Wifi Guidlines

New Features

• Added support for Axient® Digital with ADX Series transmitters
• Added support for SBC220 Networked Docking Chargers

Improvements

• Support added for systems in Frequency Diversity Combined mode to  enforce 1 MHz frequency separation from each channel of a Frequency  Diversity pair
  • This includes the G57+ band for Axient Digital A band receivers.
• Removed TV 53 from the Japanese TV map.
• Numerous performance enhancements for the Monitor View and  Timeline, including the resolution of issues that may have caused excess  memory usage or application lagging.
• General bug fixes

Known Issues

• Exporting TV exclusions to Spectrum Managers when a TV Channel  Width other than 6 MHz can result in improper TV range exclusions.
• ULX-D receivers running firmware version 2.0.28 or earlier may  trigger a Settings Conflict when rediscovered after updating their  firmware to version 2.1 or later. There is no issue with the device –  there was simply a new property added in version 2.1. To dismiss the  alert, resolve the Settings Conflict by selecting the properties you  wish to keep.
• Audio Summing reported from ULX-D receivers reports an Audio  Overload on all channels instead of on the specific channel(s)  experiencing the overload.
• Timeline System Events displayed when using the Axient Digital  FD-Override (in FD-S, selecting to Lock to Rx 1/2/Auto Switch) do not  get displayed on both FD channels.
• Timeline System Events displayed for Active Transmitter Online for  ULXD6/8 transmitters do not always include Transmitter Device ID in the  event description.
• On Macs, when users open show files and launch the Frequency  Analysis dialog (by checking the checkbox and pressing “Analyze”), the  Frequency Coordination tab may stop responding to keyboard inputs (for  example, editing or deleting frequencies with the keyboard). To work  around this issue, select another tab in the application (e.g.:  Inventory or Monitor) and then reselect the Frequency Coordination tab.
• SLX and ULX frequencies in Master List mode cannot be manually  entered in the Coordination Workspace. They can, however, be coordinated  and analyzed.
• When scanning with AXT400 receivers, the Band Preset value in the  Live Scan Settings dialog does not always stay in sync with the  currently selected band of the receiver. The Band Preset can be manually  changed to scan any supported range.
• Alerts logged when devices first come online may list device  parameters and their values as they are being discovered even though the  parameter values themselves have not changed.
• Certain bodypack portables are not compatible with SBC220 (P3RA,  P9HW, and UR5), in that the charging status and other attributes cannot  be remotely monitored from WWB. These bodypack portables will still be  charged when using SBC220, but viewing the charge percentage or other  attributes of those batteries will not be available from WWB.

Notes

• To operate Wireless Workbench successfully, you must run it as an  administrator. (Consult your IT department if you have questions.)
• Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
• Opening show files created with older versions of Wireless  Workbench may result in the Settings Conflicts dialog opening once the  file has loaded. This is due to newly supported hardware parameters that  have been introduced with updated firmware versions. To maintain all  settings from the show file, select "Keep all settings from: Wireless  Workbench".
• On machines running Windows 7, Wireless Workbench will not be able  to discover devices when the machine has fallen back to its  169.254.xxx.yyy fallback IP address, regardless of the IP addressing of  the connected Shure devices.  To address this, perform one of the  following:
  • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
  • Statically assign your machine's IP address to the 169.254.xxx.yyy  fallback subnet with a different IP address than the one it fell back  to originally.

Important

• This version applies to AD1, AD2, ADX1, ADX1M, and ADX2 transmitters

New Feature

• Initial firmware for ADX1, ADX1M, and ADX2 transmitters.

Improvements

• Support for new or changed frequency bands:
  • Israel (R52) 794 MHz – 806 MHz
  • U.S. (G57) 470 MHz – 608 MHz: Now excludes 600 MHz guard bands
  • U.S. (G57+) 470 MHz – 608 MHz and 614 – 616 MHz: Includes UHFTV + Guard bands.
• Menu UI improvements
• Bug fixes

Notes

• User Guides: AD1 | AD2
• AD1/2 and ADX1/1M/2 version 1.1.43 is compatible with devices on version 1.1.43 and below, but it is recommended to update all devices used together to the same firmware version.
• To operate AD1/2 and ADX1/1M/2 version 1.1.43 devices with other Shure systems and software, see the following list of minimum versions:
  • Axient Digital AD1/2 and ADX1/1M/2 Transmitters 1.1.43
  • Axient Digital AD4D/Q Receivers 1.1.43
  • Axient AXT600 Spectrum Manager 2.1.22
  • SBC240/840/840M Chargers 1.1.43
  • SBRC Shure Battery Rack Charger 1.1.X
  • Shure Update Utility 2.4.2
  • ShurePlus Channels 1.4.2
  • Wireless Workbench 6.12.5