Software & Firmware Archives

Improvements

• Added support for Axient Digital receivers and AD series transmitters, including:
  • AD1/2 Bodypack and Handheld Transmitters
  • AD4D Dual Receiver
  • AD4Q Quad Receiver
  • AD610 Diversity ShowLink Access Point
• Added support for the following new devices/bands:
  • ULX-D ULXD6/8 Boundary and Gooseneck Transmitters
  • SBC450/850 Networked Charging Stations (featuring redesigned properties panels)
  • BLX H62
  • PSM300 H62
  • PSM900 G62
  • PSM1000 G62
  • QLX-D G62
  • SLX H62
• Added prompt in Preferences > Coordination to enable User Group for countries that support them

Known Issues

• Installing & Upgrading
  • Version 6.12.2 requires a 64-bit system. To install Wireless Workbench 6 on a 32-bit system, install and run version 6.12.0.88: Windows 7, 8, 10 or Mac OS X 10.9-10.11
  • Windows users attempting to install version 6.12.2 or later may  see an error message mentioning a missing .dll file(s). Users should  contact their computer's Administrator to ensure the computer has the  necessary libraries configured in order to install Wireless Workbench.
  • Checking for Wireless Workbench 6 updates using Shure Update  Utility 2.2.2.8 will not detect new versions of Wireless Workbench.  Download the latest version of Shure Update Utility
  • If you are running the Mac OS X Yosemite Operating System, be sure  to run version 10.10.4 or later. Earlier beta versions of the Operating  System are not supported.
• When connecting to AXT400, AXT610, and AXT transmitters across  subnets (as Remote Devices), ShowLink connectivity between the  transmitter and other components is not fully functional. Linked  transmitter status from the vantage point of the receiver and the Access  Point will show as not connected.
• On Macs, when users open show files and launch the Frequency  Analysis dialog (by checking the checkbox and pressing “Analyze”), the  Frequency Coordination tab may stop responding to keyboard inputs (for  example, editing or deleting frequencies with the keyboard). To work  around this issue, select another tab in the application (e.g.:  Inventory or Monitor) and then reselect the Frequency Coordination tab.
• SLX and ULX frequencies in Master List mode cannot be manually  entered in the Coordination Workspace. They can, however, be coordinated  and analyzed.
• When scanning with AXT400 receivers, the Band Preset value in the  Live Scan Settings dialog does not always stay in sync with the  currently selected band of the receiver. The Band Preset can be manually  changed to scan any supported range.
• Alerts logged when devices first come online may list device  parameters and their values as they are being discovered even though the  parameter values themselves have not changed.

Notes

• Tags that have been added to a show file, but are not assigned to any devices, are not saved within the show file.
• Opening show files created with older versions of Wireless  Workbench may result in the Settings Conflicts dialog opening once the  file has loaded, which is due to newly supported hardware parameters  that have been introduced with updated firmware versions. To maintain  all settings from the show file, select "Keep all settings from:  Wireless Workbench".
• On machines running Windows 7, Wireless Workbench will not discover  devices when the machine has fallen back to its 169.254.xxx.yyy  fallback IP address, regardless of the IP addresses of the connected  Shure devices. To resolve this, perform one of the following:
  • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addresses.
  • Statically assign your machine's IP address to the 169.254.xxx.yyy  fallback subnet with a different IP address than the one it fell back  to originally.

Improvements

• Support for ANI22, ANIUSB-MATRIX, and IntelliMix® P300
• If a supported device supports both Dante and AES67, then the Network Audio column will display "Dante / AES67"
• macOS Sierra (version 10.12) compatibility
• Bug fixes

Known Issue

• Windows 10 users who are using the Microsoft Edge browser can only use the Open by IP preference to discover devices and launch web-based user interfaces.

Notes

• The software is supported on the following operating systems:
  • Windows: 7, 8, 10
  • Mac: OS X 10.10-10.12
• The software is compatible with the following systems:
  • Audio Network Interfaces
  • IntelliMix® P300
  • Microflex® Advance™
  • Microflex® Wireless
  • SCM820

NEW FEATURE

• Initial release

KNOWN ISSUE

• ULXD6/8 version 2.1.16 transmitters are not compatible with SystemOn 2.1.

NOTES

• ULXD6/8 User Guide
• To update firmware for ULXD6/8 transmitters with ULX-D or QLX-D receivers:
  1. Update receivers to the following minimum versions:
     • ULXD4, ULXD4D, ULXD4Q Receivers 2.1.16
     • QLXD4 Receivers 2.1.5 2
  2. Using Shure Update Utility, download ULXD6/8 transmitter firmware to the receivers.
  3. Using the FW Update menu on a receiver, update transmitters.
• ULXD6/8 transmitters can receive firmware updates while docked in an SBC450 or SBC850 Networked Charging Station.
  1. Place transmitters on charging station and ensure charging station is connected to the network.
  2. Launch Shure Update Utility to find firmware updates.
  3. Download updates and click Send Updates.
• To operate ULXD6/8 version 2.1.16 devices with other Shure networked systems and software, see the following list of minimum versions:
  • ULX-D ULXD1/2 Transmitters and ULXD4, ULXD4D, ULXD4Q Receivers 2.1.16
  • SBC450/850 Networked Charging Stations 2.1.16
  • QLX-D QLXD4 Receivers 2.1.5
  • Wireless Workbench 6.12.2
  • Shure Update Utility 2.4
  • ShurePlus Channels 1.3.1

Important

• ULXD4D and ULXD4Q receivers running firmware prior to 1.4.8 must be updated to 1.4.8 before updating to newer versions.
• ULXD4D and ULXD4Q receivers running firmware between 1.4.8 and 2.0.28 must be updated to 2.0.28 before updating to newer versions.
• After 2.0.28 is installed, ULXD4D and ULXD4Q receivers can be updated to the latest available firmware version.
• ULX-D devices that are downgrading to 1.5.6 may report a false failure.
  • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Compatibility with new products:
  • ULXD6 Wireless Boundary Microphone Transmitter
  • ULXD8 Wireless Gooseneck Base Transmitter
  • SBC450 4-Bay Networked Charging Station
  • SBC850 8-Bay Networked Charging Station
• New TPCI commands for charging stations, receivers, and transmitters
• Bug fixes
  • Custom groups for AB/JB bands now correctly transfer via IR sync
  • Antenna power alert will persist until it is cleared
  • Fixed a sporadic issue of transmitter firmware updates failing

Known Issue

• ULX-D version 2.1.16 is not compatible with SystemOn 2.1

Notes

• ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER
• To operate ULX-D devices on version 2.1.16 with other Shure networked systems and software, see the following list of minimum software versions:
  • ULX-D ULXD1/2/6/8 Transmitters and ULXD4, ULXD4D, ULXD4Q Receivers 2.1.16
  • QLX-D QLXD1/2 Transmitters and QLXD4 Receivers 2.1.5
  • SBC450/850 Networked Charging Stations 2.1.16
  • Wireless Workbench 6.12.1
  • Shure Update Utility 2.3
  • ShurePlus Channels 1.3.1

Important

• ULXD4D and ULXD4Q receivers running firmware prior to 1.4.8 must be updated to 1.4.8 before updating to newer versions.
• ULXD4D and ULXD4Q receivers running firmware between 1.4.8 and 2.0.28 must be updated to 2.0.28 before updating to newer versions.
• After 2.0.28 is installed, ULXD4D and ULXD4Q receivers can be updated to the latest available firmware version.
• ULX-D devices that are downgrading to 1.5.6 may report a false failure.
  • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Compatibility with new products:
  • ULXD6 Wireless Boundary Microphone Transmitter
  • ULXD8 Wireless Gooseneck Base Transmitter
  • SBC450 4-Bay Networked Charging Station
  • SBC850 8-Bay Networked Charging Station
• New TPCI commands for charging stations, receivers, and transmitters
• Bug fixes
  • Custom groups for AB/JB bands now correctly transfer via IR sync
  • Antenna power alert will persist until it is cleared
  • Fixed a sporadic issue of transmitter firmware updates failing

Known Issue

• ULX-D version 2.1.16 is not compatible with SystemOn 2.1

Notes

• ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER
• To operate ULX-D devices on version 2.1.16 with other Shure networked systems and software, see the following list of minimum software versions:
  • ULX-D ULXD1/2/6/8 Transmitters and ULXD4, ULXD4D, ULXD4Q Receivers 2.1.16
  • QLX-D QLXD1/2 Transmitters and QLXD4 Receivers 2.1.5
  • SBC450/850 Networked Charging Stations 2.1.16
  • Wireless Workbench 6.12.1
  • Shure Update Utility 2.3
  • ShurePlus Channels 1.3.1